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Is there no place to get answers? Or to submit a problem?

I've used Firefox for over 10+ years and never had a problem, now nothing but problems. I had to reinstall Firefox and I lost all my bookmarks, I want them back. The book… (閱讀更多)

I've used Firefox for over 10+ years and never had a problem, now nothing but problems. I had to reinstall Firefox and I lost all my bookmarks, I want them back. The bookmark tool bar doesn't work, can't load and keep my yahoo.com showing. I play a game on Facebook, can't play, it freezes up and the only way to get out of it is cntrl/alt/delete. Are there any solutions? I've tried everything that has been on the Firefox website and nothing has worked.

smchristie 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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can't log in you said sent me an email nver got on any device

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps gi… (閱讀更多)

getting an error in my kaspersky vulnera bility scan due to firefox problem.. i would update if i could. i already have firefox focus on my i phone. your site keeps giving me the runaround. claims my password was not correct. your site claims to have sent an email password reset to my email.. have not received on any device.. spam or otherwise.

michaelleecarter 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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why does my address bar disappear when scrolling?

When I scroll down my page, I notice my address bar disappears to the very top and I can't pick any options until I scroll back to the top. I've never had it do this befo… (閱讀更多)

When I scroll down my page, I notice my address bar disappears to the very top and I can't pick any options until I scroll back to the top. I've never had it do this before - how do I change the settings? Attaching a picture of the bar that keeps disappearing. Well, I tried twice to upload the picture but that hangs up too.

RoyAnn 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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When trying to backup bookmarks the file is never written (neither json nor html) - the last backup file is dated 12 March, after that nothing.

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. S… (閱讀更多)

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. Since 12 March I have bookmarked several times but the system reverted to 12 March every time an update or similar occured. Checking the bookmarksbackup and bookmarks folders I find the newer sets of bookmarks have never been stored. So when I try to backup and check the folder the backup should be in (tried a variety of options just to see what happens) the file has NOT been written. I do not want to lose the current set and will therefore not force a new import by deleting locals.sqlite. So I need a fix to be able to store the bookmarks I have now. HTML does not work either, by the way.

KNResident 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Tabs crashing randomly

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (閱讀更多)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

qazqazqaz 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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self-signed-certificate

Ich möchte bei meinem neuen "Speedport Smart" die Werkseinstellungen ändern unter http://speedport.ip Leider erscheint die Warnung: "speedport.ip verwendet ein ungültige… (閱讀更多)

Ich möchte bei meinem neuen "Speedport Smart" die Werkseinstellungen ändern unter http://speedport.ip Leider erscheint die Warnung: "speedport.ip verwendet ein ungültiges Sicherheitszertifikat. Dem Zertifikat wird nicht vertraut, weil es vom Aussteller selbst signiert wurde. Fehlercode: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT Was soll ich machen? Danke für jeden Rat.

I like to change the router codes of my newly installed Speed Port from the German Telekom company at the site: "http://speedport.ip" Unfortunately the certificate of the product is not trusted by Firefox with the following error message: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT could I risk to ignore it?

Thank you for your advice and help

Neuling-Frida 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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i can not find new syllabus of my daughters school using fire fox but get that on google chrome easily , why?

i was searching for syllabus of my daughter school,the page opening nice but showing me the syllabus of 2018-19 instead of 2019-2020. when use google chrome its opening o… (閱讀更多)

i was searching for syllabus of my daughter school,the page opening nice but showing me the syllabus of 2018-19 instead of 2019-2020. when use google chrome its opening on first attempt. i checked the url and try but failed.why this is happening ?

debusinha 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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update to version 66.0.2 and now I can't open firefox

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. … (閱讀更多)

So, it wouldn't work, and I finally deleted and reinstalled Firefox. It is still this version, and it won't open. I now can't open my gmail or google calendar, either. I think this started on 3/27. Can anyone help?

ltt121 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Just installed 66.0.2 (64 bit) and my security seems to be compromised

Just after installing Firefox Quantum v66.0.2 (64 bit), I am now seeing tens of items being blocked by Ghostery, NoScript and UBlock, items I have not seen being blocked … (閱讀更多)

Just after installing Firefox Quantum v66.0.2 (64 bit), I am now seeing tens of items being blocked by Ghostery, NoScript and UBlock, items I have not seen being blocked in the past. Is this new version of Firefox subject to being immediately hijacked as soon as it is updated? Is there now something different in Firefox's security for this new version? I have checked ALL of my Firefox settings and all settings are set just as I want them to be set, with this exception: I seem to have many more certificates than I really need and many of them appear to be from countries other than the US. Would I encounter problems if I just deleted all the current certificates in order to update the required certificates? Thank you, Rusty

RustyCrooks 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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firefox crashes after 3/28/2019 automatic update - AcLayers.dll in Windows 10

Dell Inspiron, Windows 10. Prior version of Firefox crashed the app as well as my laptop (CPU and/or Disk usage at 100%) following the automatic update overnight from 3… (閱讀更多)

Dell Inspiron, Windows 10. Prior version of Firefox crashed the app as well as my laptop (CPU and/or Disk usage at 100%) following the automatic update overnight from 3/28/2019 to 3/29/2019.

Uninstalling Firefox completely corrected the 100% usage error.

Reinstalling Firefox 66.0.2 (32-bit) generated a download error. However, Firefox did install from the installer.

Opening Firefox generated a reg32.exe error (Bad Image) and forced Firefox to open in safe mode. A quick test indicates it may be working now in safe mode. Any suggestions for getting Firefox fully operational?

Full error text is: "C:\Windows\SYSTEM32\AcLayers.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact yous system administrator or the software vendor for support. Error status 0xc0000002."

bill7116 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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I installed the latest version of Windows 10. My fonts are good but for yahoo e-mail. They are so tiny you can barely tell they're letters. Please help!

It basically says it all in the title. I had picked up malware that kind of blew up everything. (Thanks McAfee) I scrubbed the hard drive and installed the latest versi… (閱讀更多)

It basically says it all in the title. I had picked up malware that kind of blew up everything. (Thanks McAfee) I scrubbed the hard drive and installed the latest version of Windows 10 from Dell. There's been a glitch or two but I fixed them. All is well except for............................YAHOO E-MAIL! I don't quite get. Every other page is fine, even my Yahoo news page but the e-mail page........you need a microscope. Thanks very much everyone in advance.

saneyetcrazy 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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What can be the cause of these persistent malicious redirects?

I have had this issue for a while now where very occasionally I get redirected to a spam site while clicking on a Google search result. When I click on the search result … (閱讀更多)

I have had this issue for a while now where very occasionally I get redirected to a spam site while clicking on a Google search result. When I click on the search result again, I get sent to the right site. The affected sites are to my knowledge entirely unrelated. I deleted most of my add-ons in an attempt to eliminate possible causes, but since it only happens occasionally I can't really test it.

Since I began noticing this, I have installed another Linux distro and copied over my Firefox profile. Today I noticed it happening again.

I ended up on http://app9101.trueredirect32.live/8880272221/?t=main9_b3098321c3066e2a3b&u=d29pte4&o=vxzkpbg&f=1

In the past I ended up on http://competition3202.ttt-time56.live/6643885456/?u=gmqk605&o=55hppzy&t=main7&f=1 and http://competition3207.ourtime89.live/?utm_medium=oxxGrJ1EO8rl%2flkgHhDHtdaJe%2b6y3ml38Z%2b1ZX9QaLo%3d&t=main4

The add-ons I am currently using are uBlock Origin, Old Reddit Redirect, Plasma Integration and Feed Preview (plus a disabled Web Developer add-on). The only add-on of those that I also used when I first noticed the effects was uBlock Origin. This add-on is pretty well-established though, so I can't imagine it being the source of these malicious redirects.

Do you have any idea?

Murine 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Fonts blurry with hardware acceleration on (until you click on the blurry text), YouTube videos horizontal lines with hardware acceleration off

This is really noticeable on some forums. The edge of text font turns slightly blurry (so the text camouflages a bit into the background), and when you click on the text,… (閱讀更多)

This is really noticeable on some forums. The edge of text font turns slightly blurry (so the text camouflages a bit into the background), and when you click on the text, it disappears magically?

If I disable hardware aceleration to fix it, YouTube videos have horizontal lines in dark content, so it's not a solution.

Leopardi 於 1 年前 詢問

jscher2000 最近回覆 於 1 年前

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FF help says 'click on the key icon at the left side of the address bar' to activate the Save PW function. The latest FF has no key icon. What do you do?

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!) Some time ago, Firefox (and Thunderbird) … (閱讀更多)

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!)

Some time ago, Firefox (and Thunderbird) stopped saving logins and passwords and as I had better things to do, I just put up with it. Now I would like to sort the problem out, but can find nothing specific on this problem. The closest advice is at: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_make-firefox-remember-usernames-and-passwords

On this page the advice is all about clicking an a key icon. Problem is: the latest version of Firefox has no key icon.

When I check under Options-> Privacy & Security->Logins & Passwords the box to tick for "Ask to save logins and passwords for websites" is faded out and does not work.

I have tried to attach screen shots of the instructions described, but they will not load.

I have looked all over Firefox Help but all the answers direct you back to the about instruction about clicking the key icon which is simply not present on my screen.

Other thoughts:-

Could Avast Free Antivirus have given me a 'free trial' that has upset the system?

Could Duckduckgo be in conflict with Firefox about privacy, i.e. password management?

Any suggestions?

ePaulo

epaulo 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Autoplay Permission Issue

With the latest update I found the autoplay blocking feature and it causing me problems on YouTube (not allowing videos to autoplay). The YouTube help forum pointed me to… (閱讀更多)

With the latest update I found the autoplay blocking feature and it causing me problems on YouTube (not allowing videos to autoplay).

The YouTube help forum pointed me to the problem and a solution. Problem is even after having whitelisted YouTube autoplay still doesn't function correctly. The next video in the queue will now load, but I have to hit play for it to, well, play.

The only solution has been to disable autoplay blocking entirely.

Would be a great feature if it worked properly and consistently.

r3wd 於 1 年前 詢問

McCoy 最近回覆 於 1 年前

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Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (閱讀更多)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

AntonKryloc 於 1 年前 詢問

TyDraniu 最近回覆 於 1 年前

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When I attempt to log into NordVPN addon Firefox blocks and wont allow me to proceed. Have deleted addon and reinstalled. Rebooted, Repaired NordVPN,

Since last update. When I try and log on a circle wiyh slash comes up and it wont allow me to access. was working without issue earlier today but after installing latest … (閱讀更多)

Since last update.

When I try and log on a circle wiyh slash comes up and it wont allow me to access. was working without issue earlier today but after installing latest Firefox update it no longer works.

DLeft 於 1 年前 詢問

jscher2000 最近回覆 於 1 年前