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How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (閱讀更多)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 年前

Last reply by jscher2000 1 年前

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Dialogs in Outlook.com Lose Focus after typing 1 letter

My work uses Office 365, and I have noticed that when I am in webmail (https://outlook.office.com/owa) when I attempt to use the Move To dialog, to move a message to a di… (閱讀更多)

My work uses Office 365, and I have noticed that when I am in webmail (https://outlook.office.com/owa) when I attempt to use the Move To dialog, to move a message to a different folder, the dialog loses focus after I type one letter. This behavior does not occur in Chrome, IE, or Edge. If I click back in the text box, I can type one more letter, then it loses focus once again.

I found this post https://support.mozilla.org/en-US/questions/1198839 describing similar behavior. However, none of the troubleshooting steps provided any improvement, and the extension mentioned, I am not running.

After I type my one allowed letter, I can tab down the list of options. It's just the text box that seems to forget I'm typing in it.

Asked by RickLFK 2 年前

Last reply by jscher2000 2 年前

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Passwords not saved and menue-button without function on linux hypridgpu-system when using intel gpu.

If i switch back to the nvidia-driver all functions well. checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware a… (閱讀更多)

If i switch back to the nvidia-driver all functions well.

checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware acceleration in general: no help

OS: Ubuntu 16.04.4 LTS HWE

Asked by sosyco 2 年前

Last reply by Shadow110 2 年前

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Can't visit website that's a pdf, get white blank screen.

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's p… (閱讀更多)

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

Asked by jonpal 2 年前

Last reply by cor-el 2 年前

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Firefox Sync silently errors out as it's trying to download an add-on

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing: 1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.… (閱讀更多)

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing:

1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.org/firefox/downloads/file/951074/session_sync-3.0.2-an+fx-linux.xpi?src=sync: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/FileUtils.jsm :: FileUtils_getDir :: line 64" data: no] Stack trace: FileUtils_getDir()@resource://gre/modules/FileUtils.jsm:64 < getTemporaryFile()@resource://gre/modules/addons/XPIInstall.jsm:1017 < openChannel()@resource://gre/modules/addons/XPIInstall.jsm:2244 < startDownload()@resource://gre/modules/addons/XPIInstall.jsm:2237 < install()@resource://gre/modules/addons/XPIInstall.jsm:2176 < install()@resource://gre/modules/addons/XPIInstall.jsm:2648 < installAddonFromSearchResult/<()@resource://services-sync/addonutils.js:147 < handleInstall()@resource://services-sync/addonutils.js:53 < safeCall()@resource://gre/modules/AddonManager.jsm:188 < makeSafe/<()@resource://gre/modules/AddonManager.jsm:203 < waitForSyncCallback()@resource://services-common/async.js:97 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:166 < create()@resource://services-sync/engines/addons.js:317 < applyIncoming()@resource://services-sync/engines.js:361

I am the owner of the my home directory and permissions on mozilla directory tree are 755.

It appears that this error is also affecting regular downloads from all websites. I have treid creating a new, empty profile and still get the error.

All i get is this message in a popup:

"[null] could not be saved, because an unknown error occurred.

Try saving to a different location."

Asked by progkix 2 年前

Last reply by user1494117 2 年前

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sync won't complete after updating to ubuntu 18.04 and loose all my logins bookmarks and ...

Hello there. I'm using firefox on ubuntu 18.04 that released a few day ago. After update I have lost my logins and bookmarks in firefox sync. In past I have changed my o… (閱讀更多)

Hello there. I'm using firefox on ubuntu 18.04 that released a few day ago. After update I have lost my logins and bookmarks in firefox sync. In past I have changed my os several times and it always worked fine (a few minute before the last logout i started a sych and after install new os logedin to firefox sync and everything was fine) but this last time it does not work as it was so how can recover that data(passwords bookmark and ...)

Asked by m.mareshki1993 2 年前

Last reply by user1494117 2 年前

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what do I do to stop website hanging?

I've tried all the tips and nothing helps, I'm contstantly getting pages hanging and the message" a webpage is buggering up, do you want to stop it or wait". What can I d… (閱讀更多)

I've tried all the tips and nothing helps, I'm contstantly getting pages hanging and the message" a webpage is buggering up, do you want to stop it or wait". What can I do? I am not sure this is a Firefox issue as the reason I first came to you is Chrome and Edge also do it so I guess it's windows 10. None of them have been any help hence trying you.

Asked by whobiggs 2 年前

Last reply by FredMcD 2 年前

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Facebook.com seems to be always laggy and makes whole browser slow. (firefox latest version) recently.

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions. Note: i have only two… (閱讀更多)

but m.facebook runs smoothly and sound. and all other sites works normally. I have already removed all the cache and history and still no solutions.

Note: i have only two add ons enabled (idm and add block)

Asked by nikelmaharjan 2 年前

Last reply by FredMcD 2 年前

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firefox is eating up memory and laptop's fan is always working because of it

I have been using Firefox for more than 10 years now. it is the best browser out there. However, starting from last year I have been noticing that my computer's fan is al… (閱讀更多)

I have been using Firefox for more than 10 years now. it is the best browser out there. However, starting from last year I have been noticing that my computer's fan is almost always working which takes too much of my battery and I figured that Firefox is the main issue (I did so many research and tests %100 sure). Later, I herd about the new Firefox quantum, and decided to wait and not switch to another browser. the new one was released and I installed it the very first day. I was super happy that it's much faster and use less memory than other browsers (that's right). However, lately (about a month) I noticed the same the fan is always working again, so I check the task manager and found my dear Firefox quantum acting up again even though 3 taps are opened.


I really need help with this issue to stay using Firefox, I am tired of this issue and really considering switching to another browser because this is just not good at all. and I could not find any way to fix it. please see the attached pic it's just unbelievable.

Asked by moom 2 年前

Last reply by Shadow110 2 年前

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Firefox crashes

Firefox 59 (Beta) crashed with when running python selenium script which set preference ('media.navigator.permission.disabled', True) on Firefox. Firefox 58 works fine. F… (閱讀更多)

Firefox 59 (Beta) crashed with when running python selenium script which set preference ('media.navigator.permission.disabled', True) on Firefox. Firefox 58 works fine. Firefox 59 crashed when our scripting is trying to use the camera and mic on browser. It seems to be a Firefox bug.

Here are the code:

def setUpClass(cls):

if browser == 'firefox': d1 = DesiredCapabilities.FIREFOX d1['loggingPrefs'] = { 'browser':'ALL' }

fp1 = webdriver.FirefoxProfile() fp1.set_preference ('media.navigator.permission.disabled', True) fp1.update_preferences() cls.driver = webdriver.Firefox(firefox_profile=fp1, capabilities=d1)

Asked by LinWoo 2 年前

Last reply by FredMcD 2 年前

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Firefox crashes

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments… (閱讀更多)

for the love of all that is good on the Internet... why is Firefox crashing when I open emails in Inbox by Google? Any email with even a few extra messages or attachments brings the whole house down.

Asked by dannycolab 2 年前

Last reply by FredMcD 2 年前

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Syncing is not working and I tried about:sync-log, and found some errors but don't know how to fix them.

This is the log of error: 1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 1… (閱讀更多)

This is the log of error:

1524015364158 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015364158 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015364158 Sync.Service INFO Starting sync at 2018-04-18 03:36:04 in browser session YA5kZOsRpWpQ 1524015364160 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1524015364160 Sync.Status INFO Resetting Status. 1524015364160 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1524015364160 Sync.BrowserIDManager DEBUG _ensureValidToken already has one 1524015567114 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567116 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1524015567120 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567120 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567122 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567124 Sync.Service INFO Cannot start sync: already syncing? 1524015567158 Sync.SyncScheduler DEBUG Woke from sleep. 1524015567164 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015567172 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015567172 Sync.Service INFO Starting sync at 2018-04-18 03:39:27 in browser session YA5kZOsRpWpQ 1524015567172 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015567174 Sync.Service INFO Cannot start sync: already syncing? 1524015570280 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015570282 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015570282 Sync.Service INFO Starting sync at 2018-04-18 03:39:30 in browser session YA5kZOsRpWpQ 1524015570282 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015570284 Sync.Service INFO Cannot start sync: already syncing? 1524015571288 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1524015571290 Sync.Service DEBUG User-Agent: Firefox/59.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.61.0.20180323154952.desktop 1524015571290 Sync.Service INFO Starting sync at 2018-04-18 03:39:31 in browser session YA5kZOsRpWpQ 1524015571290 Sync.Service DEBUG Exception calling anonymous function: LockException: Could not acquire lock. Label: "service.js: sync". (resource://services-sync/util.js:43:5) JS Stack trace: LockException@util.js:43:5 < throwLockException@util.js:119:11 < WrappedLock@util.js:133:9 < _lockedSync@service.js:1099:12 < sync/<@service.js:1091:13 < WrappedCatch@util.js:107:22 < sync@service.js:1080:12 1524015571290 Sync.Service INFO Cannot start sync: already syncing? 1524015576296 Sync.Resource WARN GET request to https://sync-540-us-west-2.sync.services.mozilla.com/1.5/100607571/info/collections failed: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576296 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576298 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1524015576300 Sync.Service DEBUG Exception calling anonymous function: [Exception... "Abort" nsresult: "0x80004004 (NS_ERROR_ABORT)" location: "<unknown>" data: no] No traceback available 1524015576300 Sync.ErrorHandler DEBUG Addons installed: 0

Asked by Kreta 2 年前

Last reply by guigs 2 年前

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firefos saved a page to my desk top called ' removed apps' i need reinstall as it has also removed my emails and contacts

i believe in the process of upgrade to windows 10 automatically i have lost all old emails and contacts Firefox has added a page on my desktop called Apps Removed a list… (閱讀更多)

i believe in the process of upgrade to windows 10 automatically i have lost all old emails and contacts Firefox has added a page on my desktop called Apps Removed a list of all apps removed this was done automatically .I need to reinstall them is that possible??

Asked by trueee 2 年前

Last reply by jscher2000 2 年前

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confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (閱讀更多)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 年前

Last reply by guigs 2 年前

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tried everything but this "Insecure Connection" problem is still not solved, i have pasted the details of error

https://www.google.co.in/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: false HTTP Public Key Pinning: true Certificate chain: BEGIN CERTI… (閱讀更多)

https://www.google.co.in/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: false HTTP Public Key Pinning: true

Certificate chain:


BEGIN CERTIFICATE-----

MIIGnjCCBYagAwIBAgIRALh5SCUXbyx+qvCe1pqmpNMwDQYJKoZIhvcNAQELBQAw IzELMAkGA1UEBhMCRU4xFDASBgNVBAMMC1NhbXBsZSBDQSAyMB4XDTE4MDMyODEz NTYzMloXDTE4MDYyMDEzMjMwMFowZjELMAkGA1UEBhMCVVMxEzARBgNVBAgMCkNh bGlmb3JuaWExFjAUBgNVBAcMDU1vdW50YWluIFZpZXcxEzARBgNVBAoMCkdvb2ds ZSBJbmMxFTATBgNVBAMMDCouZ29vZ2xlLmNvbTCBnzANBgkqhkiG9w0BAQEFAAOB jQAwgYkCgYEAro57Wi5CjQv6GLs2UtS9zbzPBHnl9405DSVEayOAMfQDyJC/PC+3 1XIY8Bu51WsAZvLtHuSbZmEixgL4XUfiU3Kz8Sh3GL50elZLfayzM6loVxLqolm1 zkc9VI83KFsJbJyrkV02oY+6F3No/gdPeIvMyuWAhWyeoS22aymsdkcCAwEAAaOC BAwwggQIMIID4QYDVR0RBIID2DCCA9SCDCouZ29vZ2xlLmNvbYINKi5hbmRyb2lk LmNvbYIWKi5hcHBlbmdpbmUuZ29vZ2xlLmNvbYISKi5jbG91ZC5nb29nbGUuY29t ghQqLmRiODMzOTUzLmdvb2dsZS5jboIGKi5nLmNvgg4qLmdjcC5ndnQyLmNvbYIW Ki5nb29nbGUtYW5hbHl0aWNzLmNvbYILKi5nb29nbGUuY2GCCyouZ29vZ2xlLmNs gg4qLmdvb2dsZS5jby5pboIOKi5nb29nbGUuY28uanCCDiouZ29vZ2xlLmNvLnVr gg8qLmdvb2dsZS5jb20uYXKCDyouZ29vZ2xlLmNvbS5hdYIPKi5nb29nbGUuY29t LmJygg8qLmdvb2dsZS5jb20uY2+CDyouZ29vZ2xlLmNvbS5teIIPKi5nb29nbGUu Y29tLnRygg8qLmdvb2dsZS5jb20udm6CCyouZ29vZ2xlLmRlggsqLmdvb2dsZS5l c4ILKi5nb29nbGUuZnKCCyouZ29vZ2xlLmh1ggsqLmdvb2dsZS5pdIILKi5nb29n bGUubmyCCyouZ29vZ2xlLnBsggsqLmdvb2dsZS5wdIISKi5nb29nbGVhZGFwaXMu Y29tgg8qLmdvb2dsZWFwaXMuY26CFCouZ29vZ2xlY29tbWVyY2UuY29tghEqLmdv b2dsZXZpZGVvLmNvbYIMKi5nc3RhdGljLmNugg0qLmdzdGF0aWMuY29tggoqLmd2 dDEuY29tggoqLmd2dDIuY29tghQqLm1ldHJpYy5nc3RhdGljLmNvbYIMKi51cmNo aW4uY29tghAqLnVybC5nb29nbGUuY29tghYqLnlvdXR1YmUtbm9jb29raWUuY29t gg0qLnlvdXR1YmUuY29tghYqLnlvdXR1YmVlZHVjYXRpb24uY29tggcqLnl0LmJl ggsqLnl0aW1nLmNvbYIaYW5kcm9pZC5jbGllbnRzLmdvb2dsZS5jb22CC2FuZHJv aWQuY29tghtkZXZlbG9wZXIuYW5kcm9pZC5nb29nbGUuY26CHGRldmVsb3BlcnMu YW5kcm9pZC5nb29nbGUuY26CBGcuY2+CBmdvby5nbIIUZ29vZ2xlLWFuYWx5dGlj cy5jb22CCmdvb2dsZS5jb22CEmdvb2dsZWNvbW1lcmNlLmNvbYIYc291cmNlLmFu ZHJvaWQuZ29vZ2xlLmNuggp1cmNoaW4uY29tggp3d3cuZ29vLmdsggh5b3V0dS5i ZYILeW91dHViZS5jb22CFHlvdXR1YmVlZHVjYXRpb24uY29tggV5dC5iZTAMBgNV HRMBAf8EAjAAMBMGA1UdJQQMMAoGCCsGAQUFBwMBMA0GCSqGSIb3DQEBCwUAA4IB AQCCkML7iXYDK+BiXM7iTKDGVfU6mnOZ1jYJ8uO6yC3cgCZy1MDckHeZE2kNhlLx eQcYhR/mLENjexdu4EDjKWrpCtgP/f3pJUtf1R2aXfqImOoA/qdueMx6vBepTzVb yEMhHTdUMtnv2OGi2kBwd+LmZK6A8MaKQd+MMK9d7EiaDCZnagTEMNKpNgrmbhPM AHPS483PPT4R0DdCoEK7y9gcd+jAgTgybKW03AhvrESuG1QArM0HbBSaRKnAclAi d4zg6RSYMflDZC4sPWA5RG6N+ripZPLv/vG2sVAQrRgCCv3e5aJUBUUV4C1q2Bz8 RDQlYqAZozaeHrEOHrbuCd1z


END CERTIFICATE-----

Asked by shruti.23 2 年前

Last reply by FredMcD 2 年前

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IPEAKlwf.sys bluescreen crash while using Firefox Quantum at ebay.com, Wdws 10, 2018 HP Probook, issue only occurs using Firefox , not with Edge.

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs whi… (閱讀更多)

Often while at ebay.com or transferring between ebay and Paypal, I will get a Bluescreen crash with the message equal not equal: IPEAKlwf.sys. This issue only occurs while using Firefox Quantum at a rate of about 1-in-4 visits.

Asked by DrWizard 2 年前

Last reply by FredMcD 2 年前

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Buttons not working (maybe popup derivative)

I use last firefox quantum 59.0.2 - 64x - Win10x64 --- my problem is for example google gmail in left corner have switch buttons to choose Gmail, Contacts and Taks that b… (閱讀更多)

I use last firefox quantum 59.0.2 - 64x - Win10x64 ---

my problem is for example google gmail in left corner have switch buttons to choose Gmail, Contacts and Taks that buttons don´t work for example and every "image-gallery" to choose image also not working! ---

I do a full refresh option to reset settings not solved --- I open in safe mode and works after I click on yellow popup warning --- I try with no extras not work either ---

normal mode not work what I do?

Asked by luis1725 2 年前

Last reply by FredMcD 2 年前