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"Firefox is installing components needed to play audio or video..."

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49. When going to Netflix I get the message "Firefox is installi… (閱讀更多)

I have a clean basic install of Windows 7 64 bit Pro. It is completely up to date. New install of Firefox 49.

When going to Netflix I get the message

"Firefox is installing components needed to play audio or video..."

but never completes. If I try to run a netflix video my pc crashes, won't reboot until I do a power off.

The desired videos play on Netflix in IE fine.

I have NO antivirus running, FF is set to auto update.

Any ideas ?

sparky772 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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after update all my bookmarks have gone

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that del… (閱讀更多)

after installing latest upgrade all of my bookmarks have gone. When going to restore bookmarks error message unable to process backup appears. why give an update that deletes all bookmarks without informing the user, if I had have known this i would not have upgraded. How do I get years of saved bookmarks back?

355andy 於 3 年前 詢問

Scribe 最近回覆 於 3 年前

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Browsing history gone after last Firefox update - how to restore?

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is w… (閱讀更多)

The Firefox update that rolled out on Nov. 15, 2016, seems to have deleted both my browsing history and bookmarks. How can I restore these (especially history, which is way more important to me)?

ebishirl 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Do I only need to update the VISIBLE plug-ins in the plugincheck when troubleshooting my crashes?

Firefox often crashes when I awaken my laptop from sleep mode. I'm updating my plug-ins to prevent this but https://www.mozilla.org/en-US/plugincheck/ only shows some o… (閱讀更多)

Firefox often crashes when I awaken my laptop from sleep mode. I'm updating my plug-ins to prevent this but

https://www.mozilla.org/en-US/plugincheck/

only shows some of my plug-ins. Are these the only ones I need to update?

Rota 於 3 年前 詢問

James 最近回覆 於 3 年前

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audio and video out of sync on all youtube videos

On every youtube video I watch, the audio and video go out of sync after about a minute. It has been happening for weeks now. I can make it go back in sync by pausing the… (閱讀更多)

On every youtube video I watch, the audio and video go out of sync after about a minute. It has been happening for weeks now. I can make it go back in sync by pausing the video and playing it again, but it's annoying to have to do that every minute, especially for long videos. I tried turning off the html5 player in firefox, but it didn't work. I tried the flash player plugin for firefox, but the video was really choppy. I can't find any other fixes that apply to this problem.

I'm using firefox 50.0.1 and windows 10 (64 bit) version 1607. (I tried installing the updates suggested in the audio and video problems page on mozilla support for version 1607 64 bit, but when I tried to install them, they said they weren't applicable to my computer).

AutumnSylver 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Firefox downloads via a shortcut on our intranet page an excel file in stead of opening it straight away.

If I click the shortcut, I can choose to open it directly or to download it. I choose open in with excel (2013) but before doing that, the file download first and then o… (閱讀更多)

If I click the shortcut, I can choose to open it directly or to download it. I choose open in with excel (2013) but before doing that, the file download first and then opens in excel. If I refresh firefox, the problem is solved but after one session, the problem occurs again. Other times, it last for a week or serveral weeks and then occurs again. Some pc's have this problem, others don't. All have the latest updates of firefox / windows... There's no logic explanation, it occors with windows 7 - 10 thanks in advance...

fre3k 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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"Invisible" text only shows when highlighting. Only ocurs on 49.0 and higher.

My routers web configuration page doesn't show certain text in Firefox, but displays fine in both IE and Chrome. Images attached showing an example of Firefox 50 with the… (閱讀更多)

My routers web configuration page doesn't show certain text in Firefox, but displays fine in both IE and Chrome. Images attached showing an example of Firefox 50 with the "invisible" text, Firefox 50 with the "invisible" text highlighted, and IE 11 with it displaying correctly. I have already tried a completely clean install of both Firefox 50 x86 & x64 with no additional add-ons or extensions installed.

EDIT: The issue only exists on Firefox 49.0 and above. I tried 40.0 through 48.0.2 and the site displays fine. Tried 49.0 through 53.0a1 and the bug is present.

D34DL1N3R 於 3 年前 詢問

jscher2000 最近回覆 於 3 年前

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Firefox is not saving updated passwords

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I ca… (閱讀更多)

Several months ago, Firefox stopped saving updated passwords. For instance, I have changed my Amazon password. Every time I go to Amazon it displays my old password (I can tell by the length), and after I manually enter the new password it asks if I want to update the saved password. I click yes but each time I go back it is still the same old password that is stored. This happens on many sites, not just Amazon.

Mitch 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Why does Firefox tell me to restart to apply update after each restart even after updating, refreshing and re-installing?

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I… (閱讀更多)

I'm running firefox 50.0.2 on OSX 10.11.6. Every time I open firefox, a pop up tells me to restart now or later to update to 50.0.2. Upon restart I get the same pop up. I have refreshed firefox, removed firefox and re-installed but I still get the same pop up message every time.

gmasci 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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After being forced to upgrade Firefox to version 69 it has been blocked?!

Hi All, Can someone help please on the issue I am having?? After I updated to newest version of Firefox 69 it has been blocked automatically by something? As it is not o… (閱讀更多)

Hi All,

Can someone help please on the issue I am having?? After I updated to newest version of Firefox 69 it has been blocked automatically by something? As it is not opening any website :/ I disable AVG Network Security for all and also windows FW seems to be disable and still not working?! I also lost all my website browsing tabs, and cant import them successfully into newest Firefox?! I don't know what changes have been done to this firefox but apparently it is the worst changes they have been done, since its not working automatically. I wasted 2h going around this and still not working! WHen I use version 50 is working fine but now can't import any bookmarks?

pawdzik 於 11 個月前 詢問

smihiran98 最近回覆 於 10 個月前

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Firefox browsing

Firefox screens goes black while browsing. Have Windows 10 and the new version of Firefox 50.0.1. The other programs I can view, so it is not my monitor. How do I fix?… (閱讀更多)

Firefox screens goes black while browsing. Have Windows 10 and the new version of Firefox 50.0.1. The other programs I can view, so it is not my monitor. How do I fix? This just started within a week.

mahttley 於 3 年前 詢問

James 最近回覆 於 3 年前

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Bad news first: This tab has crashed

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216 b… (閱讀更多)

So my browser keeps crashing every time i use some kind of website with video (Other than Yourube). Here are some crash reports: bp-9ed33302-f892-46e2-a155-18c182161216

bp-24e647d8-8cd2-4486-a76b-e9aa82161216

bp-9e16e2e9-9457-4118-93b2-b7e852161216

bp-830fdf42-9f7a-4353-be3b-9a6962161216

bp-5637ebb4-3cc2-4746-a3d8-649272161216

MarshalDoge 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Problems with FF ESR resulting from http2 and SSL

Since my website (https://www.der-bank-blog.de) is configured to http2, users using FF ESR cannot access anymore. They just see a blank screen. Other browsers and "normal… (閱讀更多)

Since my website (https://www.der-bank-blog.de) is configured to http2, users using FF ESR cannot access anymore. They just see a blank screen.

Other browsers and "normal" FF are working fine.

I seems to stay in connection with the cipher Suite. https://bugzilla.mozilla.org/show_bug.cgi?id=975832

User could workarround by changing "aes_256" in the about:config view.

But I need a solution for the backend to avoid loosing users, trying to reach the site e.g. via Google Search.

Any ideas are greatly apreciated

Cheers from Germany

bankblog 於 3 年前 詢問

cor-el 最近回覆 於 3 年前

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secure connection failed

Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them. I very often am gett… (閱讀更多)

Hi - We launched a new site www.appyourhome.com - it is wordpress shared hosting with Godaddy. We have an ssl certificate and verified it with them.

I very often am getting this message (shown between **). Godaddy says everything is ok on their site. Is this something to do with the Mozilla browser or what else would I check??

**
Secure Connection Failed

The connection to appyourhome.com was interrupted while the page was loading.

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
    Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites
**

Matt 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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FF can't find this page (in help section): Why is FF44 NOT prompting me for cookies? My answer on whether to accept them or not or not or for session[cut off]

[Your initial question field cut off the quote I tried to give you to locate the problem. I hope that what remains is enough for you to find it.] 1--I was trying to find … (閱讀更多)

[Your initial question field cut off the quote I tried to give you to locate the problem. I hope that what remains is enough for you to find it.]

1--I was trying to find a way to make FF handle cookies the way I need it to. I clicked around in your help file until I arrived at the user submission quoted above -- which is *exactly* the same as my problem. When I clicked on it, FF said "page not found." Very frustrating.

2--Please tell me how to have FF prompt me about storing *all levels of* cookies involved in a web site on my computer. I have already tried various settings on your Options-Privacy page (including those in your help file) *and* the "View Page Info" page. When I use the settings you suggest, many web sites will not function correctly, even if I'm not ordering anything or making other kind of choices, etc.

Internet Explorer functioned exactly as I need it to, i.e.: I set it to prompt me before storing both first-party and third-party cookies. When it displayed the prompt, the options were to allow or not allow (for now), plus you could tell it always to apply your allow/not allow choice to that web site in the future.

Please tell me how to make Firefox behave like that -- of course, it doesn't have to be exactly the same buttons, etc., but the function has to be the same. As it is now, it seems you can't stop Firefox from allowing cookies, or certain types of them; I hope that's not true.

3--Lately I've been noticing ads coming up in separate Firefox instances (additional Firefox icon(s) displayed when you Alt+Tab between open programs). One of them even read my IP address. I am very upset about this. How do I turn that off? I looked in your help file and there's nothing about this. (I use a major antivirus program and keep it strictly up to date and run scans often.)

Thank you for your help.

sfff 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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when I download it doesn't ask me where I want to save even though I have that under settings

When I download something it goes straight to download folder and then it automatically opens the file once it is done downloading. I want to be able to chose where its s… (閱讀更多)

When I download something it goes straight to download folder and then it automatically opens the file once it is done downloading. I want to be able to chose where its saved, so I went to options and picked that setting, but it still does not ask me where I want to save. I recently got the new firefox version and that's when it started giving me this issue, before a window would pop up asking if I wanted to open or save and save where, now it does not.

cindylmessina 於 3 年前 詢問

Daniel 最近回覆 於 3 年前

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Why does CPU temperature jump up 15+ degrees when opening a Kickstarter webpage using Firefox. It doesn't happen on other browsers.

My CPU sits at just below 30 degrees when idle. It stays at 30 degrees with endless amounts of tabs open on Firefox. However, when I open a page on kickstarter, the tempe… (閱讀更多)

My CPU sits at just below 30 degrees when idle. It stays at 30 degrees with endless amounts of tabs open on Firefox. However, when I open a page on kickstarter, the temperature rises to 50 degrees and all the fans come onto full. If I close the kickstarter tab, it reverts to normal. I have not seen this happen on any other webpage I visit. When I open the kickstarter page on IE or Chrome, it does not raise the temperature the same way. So in other words, Firefox suddenly has a tremendous load on the CPU when opening kickstarter webpages, but other web browsers don't. Any ideas why or how to prevent it?

CPU: Intel Core i7 6700K @ 4.00GHz. 32 GB of Ram Windows 10 Home 64 bit

Gimgamgoo 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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firefox uninstalled & reinstalled itself without my consent

All information is lost. Was away from my computer for an hour and came back to firefox being FRESHLY installed. (noone home or has access to this computer.) Its screen a… (閱讀更多)

All information is lost. Was away from my computer for an hour and came back to firefox being FRESHLY installed. (noone home or has access to this computer.) Its screen asked if I wanted to import bookmarks from another browser. I DONT USE ANY OTHER. This is the THIRD time this has happened! Its lost everything. AGAIN. I may have to stop using Firefox and go to chrome. This is ridiculous. No other crash on my computer, no other updates, no changes at all, except this. If this isnt fixed, for the last time, Im leaving Mozilla.

Stacy 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前