Ancestry.com uses Java and Adobe Flash, plus I must have cookies enabled. I called Ancestry and provided my issues. They checked everything they could on their end, and… (閱讀更多)
Ancestry.com uses Java and Adobe Flash, plus I must have cookies enabled. I called Ancestry and provided my issues. They checked everything they could on their end, and concluded it was more than likely my browser (FF). They recommended I install "Google Chrome" as their website appears to function best with the Chrome browser. The issues are; when trying to page through online documents provided at Ancestry's website...I can't do it. This has been going on for about two weeks. I cleaned the cache, browser cookies and history. I then made sure Java and Flash were enabled. I restarted with Add-ons diabled. None of these steps helped. I think it's "possible" Ancestry.com hasn't caught up with FF lasted update. (46.0.1) as this is something they tweak on a regular basis with all web browser's. However; I'm more convinced it is, within FF since the last update, as prior to...I didn't have these issues. I'm not sure if video card driver's would have anything to do with the issue...mentioning this because I have terrible sound with YouTube, sounds like it's coming through a tin can. I just now opened IE 11 and everything worked like it's suppose to...no issues. I don't use IE (would delete it if I could) and I really don't want to install "Chrome". I use the "Ghostry" addon, but haven't done anything with that as of yet. I'm thinking maybe this is blocking something I need to enable. I pay a lot of money to use Ancestry's website and researching is very time consuming. Windows 7 Pro_64 bit.
Any thoughts or suggestions would be much appreciated.