Every time I attempt to upload or download a file to or from Firefox, it crashes.
I believe the problem began when I downloaded MS Office 2016 which happened to coincide … (閱讀更多)
Every time I attempt to upload or download a file to or from Firefox, it crashes.
I believe the problem began when I downloaded MS Office 2016 which happened to coincide with when I downloaded the latest FF version.
Things I have done:
-Updated to latest Java (as per suggests in similar questions)
-Updated to latest Adobe Flash (as per suggests in similar questions)
-Repaired MS Office 2016
-Uninstalled MS Office 2010 (which was already installed when I installed '16)
-Adjusted file settings to NOT automatically expand (as per suggests in similar questions)
-Restarted Firefox with add ons disabled (as per suggests in similar questions)
-Restarted Computer in Safemode to replicate problem (with networking) (as per suggests in similar questions)
-Reset Firefox user settings
-Downloaded CCleaner, Cleaned Firefox.
-Uninstalled and Reinstalled Firefox (twice) (deleted lingering user files the second time) (which subsequently wiped out my crash reports, I will edit this later when I replicate crash and have a citeable crash report).
The problem still persists.
The problem does not seem to affect Internet Explorer.
The problem does not exist on my laptop Firefox (which can upload/download files just fine, laptop does not have MS Office Installed).
Link to the crash report: https://crash-stats.mozilla.com/report/index/67fe5107-1905-4490-8f47-2b44c2160518
In the crashing thread portion, one file that appears in red over again is something called "msoshext.dll".