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Firefox downgrades to earlier version

I am running WIndows 7. I have admin rights (this is a work computer). I have upgraded Firefox to version 40.x (several times). I have deleted the previous version (29.0)… (閱讀更多)

I am running WIndows 7. I have admin rights (this is a work computer). I have upgraded Firefox to version 40.x (several times). I have deleted the previous version (29.0) using both Control Panel Uninstall and manually removing the Mozilla folders.

The upgrade works fine until I logout/restart. Then version 29.0 is what is running (and now present in the Uninstall control panel). Of course, Firefox wants to upgrade this version but at this point I may have to use Chrome (please no!) rather than upgrading every session.

Asked by nworbs 4 年前

Last reply by guigs 4 年前

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Firefox crashes

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and rei… (閱讀更多)

I have spent the last 12 hours trying to fix this! Firefox no longer works on my MAC - see crash report below I cannot get it to run in SAFE MODE I have installed and reinstalled at least 10 times, including earlier versions I do know it's running 100% of my CPU


bplist00”]ForceQuitDateTPathTDate3A∫ÉÜflWÇ_d/Users/rlthornhill/Library/Logs/DiagnosticReports/firefox_2014-03-31-122818_The-Dagobah-System.crash3A∏È˘9+û"'0ó†

Asked by PetalumaRiverRat 5 年前

Last reply by guigs 5 年前

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memory leak

Like so many others, I find the ongoing and worsening memory leaks a real disappointment -and now getting worse since V28 on both of my W7 machines. I am now on FFox V30… (閱讀更多)

Like so many others, I find the ongoing and worsening memory leaks a real disappointment -and now getting worse since V28 on both of my W7 machines.

I am now on FFox V30, and while it starts out at about 300MB, after a few hours it grows to be typically 2.xGB.

I have run the about:memory several times, but don't know how to use the results to any advantage. It appears that about 7 tabs each use about a 1/3-GB of memory.

I typically will have 5-6 windows open, a total of 20-30 tabs.

I have seen several threads on this, but none with any resolution, and dating back to V4 (about 2006)!

Is there any hope, or way to resolve, or just need to jump to Chrome?

Asked by guthrie 5 年前

Last reply by ninjawriter222 5 年前

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Firefox memory leak causing slow and stuttery performance

So recently my Firefox browser has been leaking memory like crazy going up to 1.7 GB in used RAM. It starts off fine when I first open it, but progressively gets worse ov… (閱讀更多)

So recently my Firefox browser has been leaking memory like crazy going up to 1.7 GB in used RAM. It starts off fine when I first open it, but progressively gets worse over time, making scrolling a choppy and painful task. This started with version 28.0 but I've since upgraded to 29.0 and the problem persisted. I've done hours of research on the problem and have tried all the following solutions, to no avail:

- Turning off hardware acceleration/smooth scrolling/auto scrolling - Creating a new profile - Completely uninstalling and reinstalling Firefox - Running it in safe mode (still lagged, even in safe mode!)

Has anyone found any real solution to this problem?

Asked by fzieba 6 年前

Last reply by ninjawriter222 5 年前

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The passive tabs on Firefox 29 are much too dark!

The dark gray background doesn't provide enough contrast for the title of the tab, so it takes an extra moment to read it. That's a time-waster and a nuisance. Is a fix i… (閱讀更多)

The dark gray background doesn't provide enough contrast for the title of the tab, so it takes an extra moment to read it. That's a time-waster and a nuisance. Is a fix in the works?

Asked by MC 6 年前

Last reply by Suncoast 5 年前

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Can you add an Add Password to the Saved Password window?

There are some sites that do not prompt Firefox to save my password. Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the s… (閱讀更多)

There are some sites that do not prompt Firefox to save my password.

Is it impossible to add an Add Password to the saved passwords screen for times when I revisit the site?

Asked by monkeypunch 6 年前

Last reply by roscomouse 5 年前

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When i click on Microsoft office "manage my account" from Ofice 2013 with FF as default browser, 3 windows open.

as above... THIS REALLY IS A PROBLEM See here: https://support.mozilla.org/en-US/questions/974954 AND HERE: https://support.mozilla.org/en-US/questions/1000206 And what … (閱讀更多)

as above... THIS REALLY IS A PROBLEM

See here: https://support.mozilla.org/en-US/questions/974954

AND HERE: https://support.mozilla.org/en-US/questions/1000206

And what appears to be a very dismissive reply from Microsoft "google products" ?! https://productforums.google.com/forum/#!topic/chrome/9wuH1qC9fKQ

My extra window: is www.69A.com whois: http://dig.whois.com.au/whois.php?dom=69a.com&secondary=1

I have BRAND NEW OEM install from Lenovo: W7, updated. Lenovo Think Center M93p: standard customizations.

Very paranoid re connecting to web for updares downloads, no warez or cracks, behind a router, NIS in place , all installs scanned prior to running. Only Firefox 29 via stub with usual extensions ( NOScript as one of the first) and Office 365. Flash plugin installed. Other standard plugins.. No freeware added as yet

Even with IE as default, clicking the link opens FF 3 windows. !! Wot ? Flushed cache and cookies.. Scanned with all known scanners: cookies etc, nil else

Uninstalled Firefox. Ran the office > my account link: no extra windows  :(

What is this ?? .... PLEASE MOZILLA SORT THIS OUT. going ahead without FF would be a pain.

Regards

Asked by Longboard 5 年前

Last reply by coldfault 5 年前

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Firefox is unbearably slow after updating to version 27

After updating to Firefox 27 all webpages take a few dozen seconds to several minutes to load. When loading a webpage Firefox's status displays "connecting" and the CPU … (閱讀更多)

After updating to Firefox 27 all webpages take a few dozen seconds to several minutes to load. When loading a webpage Firefox's status displays "connecting" and the CPU gets maxed out with 95 to 100% of its cycles taking by Firefox.

The computer is older so it is a little slow but Internet Explorer 8 has no trouble opening the webpages and neither do other computers on the LAN so it is not a network issue. I have tried restarting Firefox, disabling add-ons, deleting add-ons, disabling hardware acceleration, restarting the computer, and reinstalling Firefox after wiping every trace of it and its user data from the hard drive and registry.

CPU: AMD Athlon 2800+ 2.08GHz RAM: 1GB OS: Windows XP Home Edition Service Pack 3 32bit


Comments by a forum moderator.
(Modified April 30, 2014 12:11:58 PM BST by John99 ) ~J99
Rather a long thread so I will add some comments here where easily seen.

 Modified June 18, 2014 6:08:41 AM PDT by John99

Asked by hj21c1yg 6 年前

Last reply by petef 5 年前

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FF crashes/hangs when trying to print to Nitro PDF

Running FF 29... Whenever I try to print to Nitro PDF, FF hangs...I can't change the file name in the "Save As" box and I end up having to exit out using the X in the upp… (閱讀更多)

Running FF 29...

Whenever I try to print to Nitro PDF, FF hangs...I can't change the file name in the "Save As" box and I end up having to exit out using the X in the upper right hand corner of the window...

I KNOW this is an issue with FF due to the fact I have uninstalled/reinstalled both FF and Nitro...and still the same issue...additionally, I do not have this problem in IE or Opera...

I am finding more and more reasons to move away from FF...and this is just another notch in the negative column...

I see that others seem to be having problems printing to PDFs, so is there a fix in the works?...

I saw in another post that the poster was asked if they reset the printer in the "about" options...Why should we have to do this?...We EXPECT the browser to continue to work from one version to the next...

The only thing really keeping me on FF at this point is the speeddial option, which does not have a compatible add-on for Opera/IE/Chrome, that functions like the one for FF (dial groups)...but if I need to switch, I will do so...

Asked by TheSarcasticWit 6 年前

Last reply by Peace712 5 年前

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Firefox crashes on a Regular Basis

Hey, As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please. Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40… (閱讀更多)

Hey,

As the title says - I seem to be experiencing this a lot & was wondering if anyone could help solve my problem please.

Crash ID: bp-c2b9b286-b6f9-417e-a558-5b40f2140525

Asked by Portmanteau 6 年前

Last reply by guigs 5 年前

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I get a lot of untrusted connection messages on my work PC (behind firewall) and they don't always give the option of bypassing (the I know the risks option).

Since upgrading to FF29 I get a lot of untrusted connection errors on my work PC which is behind a firewall. These error messages sometimes show the technical details (e… (閱讀更多)

Since upgrading to FF29 I get a lot of untrusted connection errors on my work PC which is behind a firewall. These error messages sometimes show the technical details (e.g. plus.google.com uses an invalid security certificate.) but there is no "I know the risks" option provided to bypass and add an exception. I've seen the response about framed windows, but for sites like plus.google.com there isn't a framed window; right clicking doesn't give a "This Frame" menu item. I've deleted the cert8.db file as well, and that didn't resolve the issue.

I can't access much of google. I can't play YouTube HTML5 videos, though I was able to work through the HTML source to at least get the CSS file to load as even that was failing initially. I cannot load the accuweather site, though that doesn't seem to use https and so may be unrelated. I had no problems with any of these sites before upgrading to 29.

Asked by drsaaron 6 年前

Last reply by cor-el 5 年前

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Sync Loss of Functionality

Before Firefox 29 I could tell my devices to copy all tabs, bookmarks, passwords,and history from Device A to Device B. THAT is what Sync used to be. Firefox 29 took away… (閱讀更多)

Before Firefox 29 I could tell my devices to copy all tabs, bookmarks, passwords,and history from Device A to Device B. THAT is what Sync used to be. Firefox 29 took away that functionality. I used to be able to flawlessly keep two other devices synced up with my main device. Now we have no control over our Sync accounts and it does nothing to Sync devices after you get the "Setup complete" graphic.

So after years of flawless Sync functionality, now all Sync does is nothing.

Mozilla took away functionality from their product. That is the issue I would like someone to address: bring back to Sync the ability to tell my devices to copy all tabs, bookmarks, passwords, and history from Device A to Device B.

Asked by profggiles 5 年前

Last reply by guigs 5 年前

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Why is my sync not syncing on my computer and on my android phone it is. Need assistance at once. WHY?

I cannot sync my firefox after a format of my HDD. I am synced on my android phone, but cannot get a reset password for my account. I cannot get to my addons nor bookmark… (閱讀更多)

I cannot sync my firefox after a format of my HDD. I am synced on my android phone, but cannot get a reset password for my account. I cannot get to my addons nor bookmarks. Reset does not work, new account on my email doesnt do either. "Attempt limit exceeded." is all I get from firefox. I am one step from getting rid of it after many, many years of our relationship. I pitty that firefox is getting slower and slower, I get more and more problems, and still hang on to it. Today I couldt find any useful help. Its quite disturbing. Maybe it has come to "Attempt limit exceeded."?

Please help.

Asked by Rewenat 5 年前

Last reply by fire-fly 5 年前

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Firefox will not allow me to activate my account, even if I resend the activation email.

I just downloaded Firefox and I have to activate my new account, but when I open up the activation link on my email and sign it it keeps telling me that I have to activat… (閱讀更多)

I just downloaded Firefox and I have to activate my new account, but when I open up the activation link on my email and sign it it keeps telling me that I have to activate my account, even though I literally just did the thing. it's been doing this all day no matter what I try. Please help, it's annoying the heck out of me!

Asked by Sexxyperv 5 年前

Last reply by guigs 5 年前

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"Unlink this device" hangs when attempting to set up new sync

Firefox's old sync was clunky but extremely useful. I can't get the new sync to work at all, which is not at all useful. Basically, I've gone to Settings > Options >… (閱讀更多)

Firefox's old sync was clunky but extremely useful. I can't get the new sync to work at all, which is not at all useful. Basically, I've gone to Settings > Options > Sync > Unlink this device. That displays a very large dialog box with just one very short statement on it which reads "Determining your account status ..." Apparently, that task takes a very long time indeed because I've let it sit there for two days, and it's still determining my account status. I can click OK or Cancel, and the dialog box will go away. Then, if I go back to Settings > Options > Sync, it doesn't even give me a chance to tell it I want to unlink. Instead it goes directly to the dialog box stating that it's still determining my account status.

I would very much like to be able to sync Firefox across a couple of computers. Is there any way to do that?

Asked by LarryTX 5 年前

Last reply by guigs 5 年前

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Synd doesn't work any longer in 29.0.1

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to syn… (閱讀更多)

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to sync any data at all. I read that I had to upgrade to the latest sync software on all computers to get sync to work. Rather than doing that, I removed Firefox and all associated data, then installed Firefox 20.0.1 in the 2 remaining computers; big mistake, now I can’t sync any of the computers. I don’t even know if my sync data is still there or not, there is no way to find out. Note that when I was running the previous version of Firefox, sync worked perfectly on all computers, I didn’t have any problem. Note: in Firefox 20.0.1 sync has been degraded, now we don’t get any options, just sync; which doesn’t work. If I click on “manage”, all I get is “change password” or “remove account” but I don’t want either, all I want is to sync. Please help, and thanks much in advance.

Asked by Brunos 5 年前

Last reply by guigs 5 年前

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Firefox sync couldn't restore information on other device

I created an account for the new firefox on my laptop to sync my bookmarks. However, I can't retrieve them when I log into the account on my desktop. Nothing changed afte… (閱讀更多)

I created an account for the new firefox on my laptop to sync my bookmarks. However, I can't retrieve them when I log into the account on my desktop. Nothing changed after login.

All the newest bookmarks was on my laptop but my laptop has been formatted due to some serious problem. How could I retrieve my bookmarks from firefox sync?

Asked by aa16092000 6 年前

Last reply by rnewman@mozilla.com 5 年前

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If I disable my master password and enable sync of my passwords, how are they encrypted? What is my encryption key?

In the new sync feature I can select passwords to be synced but then I need to disable my master password. How exactly are my passwords stored and encrypted when I sync … (閱讀更多)

In the new sync feature I can select passwords to be synced but then I need to disable my master password.

How exactly are my passwords stored and encrypted when I sync them? I want to be in control of the encryption key that encrypts my passwords. I don't feel that the security solution for storing my passwords in the sync solution has been adequately explained to me.

I'm considering getting lastpass instead.

Regards, Daniel Hegner

Asked by da9l 6 年前

Last reply by cor-el 6 年前