Firefox 社群討論區

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

Using Firefox 145.0 (64-bit), "Firefox is up to date" on PC with Windows 11 Pro.

I was so pleased when Firefox's Group Tabs arrived. I often have about 12 tabs open to do Railway research. So I thought, Group Tab, great idea. Save a group of tabs as one tab. Instead of creating a Bookmark Folder and each time opening all bookmarks from said folder, what better way to do than opening one tab. Or so I thought. I also created a "SHIP" tab for my hobby in the shipping industry, so I could have two group tabs that could be collapsed making the tab bar tidier. I saved an closed each group tab then closed down my PC. Next on restarting, Firefox starts up automatically as chosen by me. Both RAIL & SHIP tabs reappeared without me doing anything. Great! However yesterday, I inadvertently opened another Firefox window, forgot it was opened. So when I shut down my PC, I closed the Firefox browser and then discovered the over Firefox window I had opened. Closed it shut down my computer. Of course when I opened my PC today, Firefox started automatically, but with the tab that I had open in the last Firefox window. No problem I thought, I will just open the saved Group Tabs. It was a problem, where are the Group Tabs saved? Could I find the location? NO! I looked in Bookmarks, all the various History lists, even the down arrow to list all tabs. Nothing, the Group Tabs are none existent. I have checked on the "about:config" section for Group Tabs and everything is enabled "true". So where are the Group Tabs saved? I have been with Firefox for around 14 years, often citing it as the best browser. But over the last five years I find myself using Chrome more and more. Chrome has Group Tabs which do not not need the users to save them, they are saved automatically, and are easily found on opening the Chrome browser. Why doesn't Firefox have this?

This is where you describe the issue in detail.

Explain what’s happening (e.g., “Videos keep freezing after 10 seconds”).

Mention when it started and what you already tried.

Include your Firefox version (you can find it under Menu → Help → About Firefox).

I have an odd question ... may or may not be a firefox question. When I am not on my main facebook page (facebook.com ... homepage or feed), I can not scroll. After a few posts, I get an error. The facebook app works on my phone app so I am guessing it is something between firefox and my windows 10 desktop computer.

I restarted several times .... checked for updates ....

My personal page will scroll ... and I can scroll reels

It is almost as if the cache gets full or something like that and will not let more than 3 or 4 posts download.

It had been working fine for years .... just stopped yesterday.

Any suggestions?

I'm on the local network. When I use Firefox to download a very small .docx file, the download gets stuck and doesn't move, taking a while to complete. But with Edge, it downloads almost instantly. Please help resolve this issue.

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

I updated Firefox to 145.0 this morning, and after Firefox had restarted, it had lost all bookmarks and the bookmarks toolbar. I have spent all day following links to correct the problem and got nowhere. I have restarted Windows and Firefox countless times - no change. I've even tried reinstalling Firefox over the existing version. If I go to bookmarks > manage bookmarks > restore and backup, sometimes that will load, others not. When it does load, it fails to find a file to restore from. 10 years of bookmarks, links & research vanished.

Can someone please provide a solution (preferably in Layman's terms) to this??

Since update to latest version of Firefox, I cannot access content on Facebook. All I get after long wait is the blank screen with the Facebook logo in the middle and Meta logo at the bottom. No problem before update. Other sites seem OK but take much longer to load. I can get Facebook with MS Edge. I'm using Windows 10 on PC.

Marrose

I have just upgraded to version 145 and the title bar has disappeared Even though I have the Title Bar option checked in the customize firefox panel. If I uncheck the title bar option and then check the title bar option, the title bar will appear, but when I close firefox and then restart firefox the title bar is gone.

Hi customer service, please help me to restore firefox data & tabs before today. my firefox update this evening crashed & unable to restore. Million thanks

Please stop adding AI to your browser. It is making it slower and is a data privacy concern for me as well as many others. If you do not remove them I will be switching browsers. AI is not only bad for the environment, it does not even do the features you want it to do correctly. Please remove AI from firefox, i have been using this browser for years and would hate to leave because you refuse to remove AI features nobody asked for.

I've searched other forums and I am not having any luck. If I open 1 Firefox browser then 10-15 open instances will show up under Task Manager. They load automatically. This slows down everything and I have to delete the excess browsers. Would you please offer some advice? Thank you in advance.