顯示下列標籤的問題:

Firefox deleted everything on computer restart???

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option… (閱讀更多)

The launch of Firefox Profiles seems to have obliterated everything in my account: bookmarks, history, open tabs, and extensions are all gone completely. I have an option to import files from another browser, but not from my own past firefox. I logged into my Mozilla account, but I didn't have any other devices so I think it was still unable to recover the data? Is there anything I can do about this, or is all of my data truly gone?

已解決 封存 3 488

storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (閱讀更多)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

已解決 封存 1 462

How do I change my phone number?

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills? … (閱讀更多)

Firefox always auto-fills in the wrong phone number. But I can't find a setting that contains my phone number. How do I change my phone number that Firefox auto-fills?

已解決 封存 2 460

Firefox Windows 音频设备图形隔离(audiodg.exe) 内存泄露

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露, 复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测… (閱讀更多)

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露,

复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测是firefox问题, 使用microsoft edge尝试复现,无此问题

已解決 封存 3 460

ftp and firefox

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the se… (閱讀更多)

I tried to use a ftp link setting firefox as the default ftp app, not realizing firefox no longer supports ftp. I am unable to reset the default app and can't find the setting to do so. I downloaded filezilla and wish to set it to be the default app for ftp. Can someone help me with this? Before anyone suggests it, resetting firefox to default settings is not an option.

已解決 封存 4 434

Add Shortcut Button Missing

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so there… (閱讀更多)

I noticed recently that my 'Add Shortcut' button has disappeared. I've been through other articles and they were of no help. I have 4 rows selected for shortcuts so theres no reason for it to be gone.

已解決 封存 2 416

Increasing screenshot resolution

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone… (閱讀更多)

While taking screenshot of entire page or section within the page, taken screenshot resolution is of very low quality. As a result when shared the screenshot with someone using copy paste function or download and share option, in both methods screenshot image quality is very low making it very difficult to read data/text from the same. Text from the screenshot is barely in readable format. Even zooming the image distorts image totally. I want a way to increase screenshot resolution or improve its image quality so we can read easily without zoom or zooming the image file.

封存 3 414

Warnings of a trojan virus infection keep popping up on my other Windows 11 computer

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now.… (閱讀更多)

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now. Colin

已解決 封存 3 409

Pages Loading Slow or Timing Out

Since the last Firefox update, normally used web pages load very slowly or time out. When clicking on a bookmark the page loads very slow so I stop the page from loading … (閱讀更多)

Since the last Firefox update, normally used web pages load very slowly or time out. When clicking on a bookmark the page loads very slow so I stop the page from loading and hit refresh and it loads almost instantly like it normally used to do. Any fixes available? Thank you, Dan.

封存 1 406

bookmarks and history

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem"… (閱讀更多)

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

已解決 封存 3 406

Video Playback on YouTube Is Consistently Choppy and Lagging

I need assistance resolving an issue where videos on YouTube play choppily in Firefox. The playback stutters frequently, even at lower resolutions, while other browsers s… (閱讀更多)

I need assistance resolving an issue where videos on YouTube play choppily in Firefox. The playback stutters frequently, even at lower resolutions, while other browsers stream smoothly. I’d appreciate guidance on troubleshooting steps to improve video performance—such as checking hardware acceleration, browser settings, or possible extensions causing the issue.

封存 1 396

Unauthorized aaved credit card data: CVV

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did… (閱讀更多)

Hello. I recently made a purchase online, on a site that does have my credit card info. As expected, Firefox did autofill the address (which I've authorized), and it did not autofill the credit card number (whoch I've never authorized). However, the CVV and expiry date DID show up as autofill options.

According to following Mozilla page, the CVV is never supposed to be saved.

https://support.mozilla.org/en-US/kb/credit-card-autofill

I'd like to delete this information from Firefox, but there's no credit card field to delete under Settings->Privacy, presumably because I've never allowed it to be saved before.

This hasn't happened before, so far as I can recall. I'm working on an up-to-date Windows 10 machine, and running Firefox 144.0. I don't know when it updated last, but the "About" splash says it's current.

Thank you for your help.

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Chromebook Plus - Lenovo 14 2025 (ARM64) - Streaming video services issue

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910). I can successfully downl… (閱讀更多)

Trying to run Prime and Netflix in a Linux browser on my new Lenovo Chromebook Plus 14. Not that this is an ARM based unit (Kompanio Ultra 910).

I can successfully download Firefox for Linux: Mozilla Firefox Debian Package mozilla-deb-1.0 144.0 (aarch64)

But when I go to run streaming video services get: Prime Video is incompatible with your current operating system or web browser. You must update to watch Prime Video titles. Review the Prime Video system requirements. If the problem continues, please contact Amazon Customer Service and refer to error 7132.

Same with Netflix.

any ideas, thoughts, solutions?  :)

Cheers.

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"Your browser is being managed by your organization" I have no org. that I am connected with.

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser? Message reads: "Your browser is being man… (閱讀更多)

My browser is being managed by "your organization" but I belong to NO organization. How do I regain control of my own browser?

Message reads: "Your browser is being managed by your organization" Please help me regain control of my browser!

Regards

封存 1 387

Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs,… (閱讀更多)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

被鎖定 封存 3 387

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (閱讀更多)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

封存 3 380