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Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (閱讀更多)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Damir Zasimenko 於 9 個月前 詢問

jscher2000 - Support Volunteer 於 9 個月前 解答

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Firefox ratings of Amazon reviews have disappeared

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w… (閱讀更多)

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

Polly Kummel 於 9 個月前 詢問

TyDraniu 於 9 個月前 解答

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No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (閱讀更多)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

computerdown 於 9 個月前 詢問

computerdown 於 8 個月前 解答

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The '+' sign on the tab bar no longer appears

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T howev… (閱讀更多)

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

danbob6 於 9 個月前 詢問

Ed 於 9 個月前 解答

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website Access

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers. The page isn’t redirecting prop… (閱讀更多)

When I try to go to costco.ca I get a connectivity error saying site cannot redirect properly. This site works with IE or other browsers.


The page isn’t redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Carl Bayer 於 9 個月前 詢問

SuMo Bot 最近回覆於 9 個月前

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caret_left_24_filled.svg ??

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything… (閱讀更多)

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Julie 於 8 個月前 詢問

Denys 於 8 個月前 解答

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Firefox seems to update in the background, then accuses me of launching an older version, wiping my bookmarks

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1. Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application is… (閱讀更多)

I'm running Firefox 139.0.1 on Mac Sonoma 14.7.1.

Since FF V138, I've had this extremely frustrating problem where, approximately once a day and while the application is still running, Firefox seems to either auto-revert to an older version' 'or otherwise mess up the installation files. I don't get any notice this is happening until I try to open a new tab and it brings up the "You must restart Firefox" notice. When I click Restart, it pops up with "You've launched an older version of Firefox, so you won't keep any of your bookmarks because that would be unstable" error.

The only way I've found to fix it is to redownload the most recent install files, which, after the fresh install, will allow me to keep using Firefox with my bookmarks for the next 5-6 hours, before the whole process starts again.

I theoretically have auto-updates off; my settings are set to the other option, "Check for updates but let you choose to install them". Doesn't seem to make a difference. It only does this on my Mac; the FF install on my Windows machine works fine.

I really want to keep using FF. It's my preferred personal browser. But this is really messing with me! I was hopeful that 139.1 would fix it but same issue, so far.

arlinn315 於 9 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 9 個月前

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website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (閱讀更多)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

joedoksjr 於 8 個月前 詢問

joedoksjr 於 8 個月前 解答

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Syncing Tab Groups

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question. I'm trying to sync my tab groups across my… (閱讀更多)

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question.

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

lando-tech 於 8 個月前 詢問

Kiki 最近回覆於 8 個月前

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MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (閱讀更多)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Cbjake 於 8 個月前 詢問

Wicker 於 5 個月前 解答

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installed but haven't been able to turn on VPN on Mac Desktop (nevermind)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide. Nevermind. I ca… (閱讀更多)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide.

Nevermind. I cannot figure out how to delete my question so just editing it here.

wraycodesign 於 8 個月前 詢問

Paul 最近回覆於 8 個月前

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Bookmarks toolbar

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I… (閱讀更多)

I need to enlarge the font on the bookmarks toolbar as I have a visual impairment. I can find ideas for the regular toolbar, but not for the bookmarks toolbar...oh, and I am working on a Mac.

Thanks in advance for any help.

jenniferkatz 於 8 個月前 詢問

Denys 最近回覆於 8 個月前

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Ive stored multiple mispelled words to my dictionary. I navigated to mozilla profile folder & cannot find persdict.dat file.

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no … (閱讀更多)

As the question stated I have navigated to my mozilla profile folder, ( C:\Users\User\AppData\Roaming\Mozilla\Firefox\Profiles\pw1dnvcy.default-release ) but there is no file called persdict.dat. I have ensured all file name extensions are visible, & none are hidden in windows file explorer (Win 10). I am at al loss I cannot figure this out.

SugaryPhoenixxx 於 8 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 8 個月前

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Amazon multiple products page rendering error.

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products … (閱讀更多)

I cannot display Amazon Deals properly that contain multiple he products. The home page and single products display normally. should be. A page with multiple products has large blank areas where the product should be. If I move the mouse over these spots, a soundless video will often display.

My clearing of the temporary cache files did not help. Stopping Ghostery doesn't help either. Other add-ons include Last Pass, Honey, Review Meta and Facebook Fences.

Help is appreciated.

labdaddy2001 於 8 個月前 詢問

Chopper Whitewolf 最近回覆於 7 個月前