顯示下列標籤的問題: 顯示所有問題

Remove logins and passwords

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is gr… (閱讀更多)

I want to delete firefox logins info and to make sure passwords and logins are never stored. I go to passwords, open up menu, and the "remove all passwords" choice is greyed out. How can I get that choice it be valid and to impliment that operation?? And to never have these stored??

MrJaakay 於 2 週前 詢問

cor-el 最近回覆於 2 週前

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (閱讀更多)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Paul Ellis 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (閱讀更多)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Raymond 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 週前

Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but o… (閱讀更多)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

ALoepker 於 2 週前 詢問

zeroknight 最近回覆於 2 週前

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (閱讀更多)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Elise Clancy 於 3 週前 詢問

cor-el 最近回覆於 3 週前

Blank window opens when I start firefox

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the windo… (閱讀更多)

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

treedum2 於 2 週前 詢問

cor-el 最近回覆於 2 週前

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (閱讀更多)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Dean 於 3 週前 詢問

cor-el 最近回覆於 3 週前

Picture-in-picture not working properly

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to pr… (閱讀更多)

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to press the full screen button multiple times to move it down to a small box. I am using Firefox on a Mac laptop.

benh2097 於 3 週前 詢問

zeroknight 最近回覆於 3 週前

after updating newest version of Firefox the option to restore previous windows opened does not work

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reop… (閱讀更多)

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reopen the browser so that all the tabs that I had opened before closing my browser return as if I never left?I went into my setting and have the "open previous tabs" is checked. I even restarted my browser but nothing simple seems to work. Thanks in advance

Jane Boyle 於 2 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 2 週前

Microsoft login Broken

Hey all, as of the past few days when I get the prompt to enter my password on Outlook.com (And microsoft.com) and hit 'sign in' the page just reloads and nothing happens… (閱讀更多)

Hey all, as of the past few days when I get the prompt to enter my password on Outlook.com (And microsoft.com) and hit 'sign in' the page just reloads and nothing happens. There is no failed login message, the page just reloads like I didn't hit sign in. I have disabled all of my extensions, cleared cookies and cache, ETP... with no luck.

Works fine on Chrome for android...

I'd really like to stay with Firefox so all help seriously appreciated

Person Guyerson 於 3 週前 詢問

zeroknight 最近回覆於 3 週前

Importing Bookmarks from Chrome via html

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happen… (閱讀更多)

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happens.

bceccoli 於 2 週前 詢問

cor-el 最近回覆於 2 週前

Firefox not updating

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running th… (閱讀更多)

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

malcolmmcp 於 2 週前 詢問

Paul 最近回覆於 1 週前

extension is not recognized in browser

I have tried to install my password manager Sticky Password several times to the firefox browser. The current version of sticky password is installed and running but the … (閱讀更多)

I have tried to install my password manager Sticky Password several times to the firefox browser. The current version of sticky password is installed and running but the firefox browser leaves me a message saying it is not installed or running.

jake310 於 2 週前 詢問

zeroknight 最近回覆於 2 週前

YouTube Advanced Bitrate Not Playing in Firefox

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played… (閱讀更多)

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played at a higher bitrate, which means even 1080p can play at a higher quality. When setting quality on a video, in addition to the 1080p, you can choose "1080p Advanced bitrate" as an option. Firefox has trouble playing these files, whereas Safari and other browsers don't have a problem with YouTube. Please fix this.

Larry Silverman 於 3 週前 詢問

zeroknight 最近回覆於 3 週前

I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (閱讀更多)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

samandmort2 於 3 週前 詢問

cor-el 最近回覆於 3 週前

cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (閱讀更多)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

DragonAceSg7 於 2 週前 詢問

cor-el 最近回覆於 2 週前

Update has scrambled bookmarks

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL … (閱讀更多)

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL for The Globe and Mail; or N and the URL for the New York Times popped up. (This works because no other bookmark begins with these letters.) Both are in my Toolbar (no bookmarks have actually changed or disappeared with the update). Now when I type T, a completely different URL turns up, plus a drop-down menu of other URLs randomly selected from any of my bookmark lists IN WHICH A T APPEARS ANYWHERE in it; and when I type N, a website I've NEVER EVEN SEEN BEFORE (name.com) shows up, plus a drop-down menu with URLs from my bookmarks that contain an N anywhere in the URL. Why is this happening, and how to fix it? Please don't tell me I have to switch back to Safari.

gtintner 於 2 週前 詢問

cor-el 最近回覆於 2 週前