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Youtube appears blank

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troublesh… (閱讀更多)

Hello For a few days now, every time I go to youtube the page appears almost completely blank (see screenshot). I've tried disabling all my extensions and go in troubleshoot mode but it still does not work. When I try removing youtube storage from firefox settings "manage cookies and site data" and saving, data of the same size is still there when I open the storage manager again. The only thing that seems to work is going into a private window but since I have to keep signing in each time it is painful especially with google MFA. Please help.

Thank you

cperche06 於 1 個月前 詢問

zeroknight 於 1 個月前 解答

  • 已解決

failed to check for update

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10. I have been able to manually … (閱讀更多)

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

ETERNALVOID 於 1 個月前 詢問

James 於 1 個月前 解答

  • 已解決

Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but … (閱讀更多)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

pompan2 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Save one autofill entry for usernames across all sites?

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be pr… (閱讀更多)

I have a unique annoyance wherein I use a considerably long email address for many sites. I've gotten tired of typing it out whenever it comes up and wish for it to be preserved as an autofill across all sites so I no longer have to, similar to how your phone may suggest your email address in autocomplete.

Unfortunately, as far as I can tell, you can only manually add autofills for specific sites and with password attached. So my question is, is there a way to make the address be a suggested autofill on username/email address boxes across all sites?

(not interested in having form history saved, just want this one specific form entry)

ballakoala 於 1 個月前 詢問

cor-el 於 1 個月前 解答

  • 已解決

Hyperallergic Magazine won't load in Firefox

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure… (閱讀更多)

When I click on the link for Hyperallergic Magazine, the page doesn't load. I don't have it blocked in Notifications. I have allowed pop-up windows for it. I can't figure out what else might be preventing it from loading. It is free. I don't have this problem with any other website that I know of. I'm running the latest version of Firefox & have Windows 11 on a one-year-old PC. I didn't have this problem in my old computer, which ran Windows 7. Please help. Thanks.

deborahfeller 於 1 個月前 詢問

deborahfeller 於 1 個月前 解答

  • 已解決

Firefox automatically download files .docx from facebook page as pdf

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is brok… (閱讀更多)

Hello, I have problem with firefox. When I try download from facebook page files .docx, .xlsx (Microsoft Office) Firefox automatically download it as PDF and file is broken. I don't know how to repair this. Please help, it is very frustrating.

matek90bat 於 1 個月前 詢問

zeroknight 於 1 個月前 解答

  • 已解決

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (閱讀更多)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

TomDavid 於 1 個月前 詢問

jscher2000 - Support Volunteer 於 1 個月前 解答

  • 已解決

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (閱讀更多)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

AR 於 1 個月前 詢問

cor-el 於 1 個月前 解答

  • 已解決

New tab requires a click into search bar to type

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a … (閱讀更多)

Hello, When i create a new tab (cntrl + T) I can no longer just start typing and have that be a google search. Now I need to manually click in the search bar. Is there a way to enable it so creating a new tab automatically puts the text into the search bar field?

Not sure why this stopped working, maybe a recent update. Thanks for your help.

Evan Griffith 於 1 個月前 詢問

jscher2000 - Support Volunteer 於 1 個月前 解答

  • 已解決

How to allow downloads of my photos from my phone

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn… (閱讀更多)

Not sure if this is a new 'feature' post-update but it's damn annoying. I was busily transferring some photos that I'd taken on my phone over to Firefox on my Mac. Wasn't until I went to find them on the Mac where they would normally be and couldn't find them. Bit of digging, opening up the Download 'history' on Firefox and saw "File not downloaded: possible security risk".

I can see that I can disable this 'feature' but it seems to be a global "allow". Is there any way I can tell Firefox to allow any downloads from my devices on my network yet warn for potentially insecure downloads from the web?

TIA

countryman 於 1 個月前 詢問

zeroknight 於 1 個月前 解答

  • 已解決

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (閱讀更多)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

David Lambert 於 4 週前 詢問

jscher2000 - Support Volunteer 於 4 週前 解答

  • 已解決

Missing Window?

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the … (閱讀更多)

Hey there, I had two windows in firefox open, one of which had a lot of tabs. I was using firefox on my surface pro, and then got up to get a snack. I came back, and the window, which I had been using for some time, was gone. The other window was still open, and firefox had not been closed. I thought I would just open it up by restoring recently closed window, but it was gone. I routinely clear my history, but even tabs that I just had open 5 minutes ago are missing from my history, like I never opened them in the first place. What is going on?

Carina Elliott 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

  • 已解決

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (閱讀更多)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

adampembs 於 3 週前 詢問

zeroknight 於 3 週前 解答

  • 已解決

Previous session not restored in profile

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have … (閱讀更多)

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have "open previous windows and tabs" checked under Settings > General > startup in both profiles. Please advise.

oOo 於 3 週前 詢問

zeroknight 於 3 週前 解答

  • 已解決

Mouse-click + modifier key to open a link in private mode?

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in privat… (閱讀更多)

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in private mode, and a keypress + click would be the quickest way to do it given that one hand typically remains at the keyboard while I use the mouse/trackpad.

I've even added a toolbar button to open a new private browsing window, then dragged and dropped a link onto the button, but that gets a circle with slash icon and nothing more.

Others have asked this question, so, to be clear, none of the following address my question: copying the link then opening the private browsing window & pasting the link, using a customized shortcut/bookmark, opening Firefox in private mode via command line, right-clicking the link then selecting "Open link in new private window".

Thanks for any advice and thank you, Mozilla, for Firefox!

TAP 於 3 週前 詢問

zeroknight 於 3 週前 解答

  • 已解決

New computer problems

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan… (閱讀更多)

I purchased a new computer, was finally able to download Firefox. When I go to use it, frigging Microsoft BING come up. How do I fix it? Thank you for your help. Susan

p.s. I am at work, the new computer is at home., The version of Firefox was downloaded yesterday and the operating system is Windows 11

Susan Gatewood 於 2 週前 詢問

TyDraniu 於 2 週前 解答

  • 已解決

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (閱讀更多)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

w5513 於 3 週前 詢問

jscher2000 - Support Volunteer 於 3 週前 解答