Firefox 技術支援討論區

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Every time FF does an update it deletes my saved sites on the FF home page. When I try and put them back in the blank spaces it will not let me. I have tried reinstalling FF and it does not help at all. I try in safe mode and it does not work either.

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

Safari has no problem with https://meijer.com, but Firefox flags it as untrustworthy and won't let me connect. I am using Avast! antivirus. Brave browser also works. I am using 124.0.1. I see there is a 124.0.2. I'll try that next.

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Hi

When I scroll text for some reason, Firefox stopping scrolling very slow. It's almost take up to 2 seconds. Very annoying smoothest. I have stopped scrolling already but Firefox still scrolling and finally very slow stop it. I can't focus on the text because it's still slows down the scrolling.

How to fix that!?

Is there a way to set the default view and sorting for file upload folder?

The default for me is, detailed view and sorted by date.

I wanted to change it to large icon and sort by name, so it's easier to upload images. but I have to change the setting for every individual folder, is there a way to just set it as default?

This is the procedure I followed:

Close firefox

Copy previous.jsonlz4 file to the main level in the profile

It has all the tabs i used to have in it because I made a backup a few days ago

Rename the file to sessionstore.jsonlz4

restart firefox

I get the same single tab I had before i did this

when i go to history tabs, all that is there is the single tab i currently have

Appreciate your help/gary

Could you kindly advise? WashingtonPost.com does NOT ask to accept cookies even after I deleted all cookies, website data and cache (but in Opera it does ask for cookies), after Firefox automatically deleting cookies and website data after closing Firefox, and after cleaning cookies, website data and cache with Ccleaner — WHY? Which mechanism of Firefox is exploited by WashingtonPost.com? And what should I do? Thank you!

I've installed firefox and weirdly when I use youtube or just browsing the CPU is 250 and it's draining my new mac really quickly. This did not happen before on my previous mac. Seeking some help and answers, went to Apple genius bar and they've stated is the firefox application that is causing the fast drain of power.

I would love to remove CNN and MSNBC from appearing on my computer. If I can get them from auto playing that would be nice also. What do I need to do? Danny *Email removed for privacy*

I am setting up a new mac computer (Mac book Air M3 with Sonoma 14.3). I have installed Video Download Helper. The icon appears in the Applications folder and the Dock, but not in the Firefox toolbar. How can I get the icon back? Many thanks.

Hi I've no idea which section this should go.. I'm having an issue when a youtube channel im following sets a live. When I get the card on the desktop for the 30 min timer, I'll click it.. sometimes it will open in a new tab (usually the card just disappears), that's another problem.. Anyway.. If I switch to the new tab at the time the live should have started, it shows the counter reset to 30 minutes.. if I F5 the page it will load the live.. Is there a way to auto start the live when the counter hits zero?

Hope that wasn't as clear as mud...

Thanks

updated to Version 124.0.1 (64-bit), now adblocker ultimate blocking website ( are you human? not a robot requests). There's no button to confirm.

I can get to log in screen ( Sams' club) but it goes right back to the are you human screen?, 

I can access the website if turn off Adblocker Ultimate. Adblocker appears up to date. When I disable Adblocker there is still a request, but this time a button below to press and hold which takes me to login screen. I can successfully login then. Reporting the issue which began within 5 min of the last Firefox update. I updated 3/23/2024

After Ubuntu updated the GPU driver, Firefox stopped rendering and only works when disabling hardware acceleration. See screenshot attached. I'm using ubuntu/ RTX4090 and nvidia-driver-535 (propietary, tested). Attaching the apt upgrade logs that caused this to happen. Firefox is the only application that suffers from this.

Is there any fix happening soon for this?

``` Install: linux-modules-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-extra-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-objects-nvidia-535-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), nvidia-firmware-535-535.161.07:amd64 (535.161.07-0ubuntu0.22.04.1, automatic), linux-signatures-nvidia-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-hwe-6.5-headers-6.5.0-26:amd64 (6.5.0-26.26~22.04.1, automatic), linux-modules-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-image-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), linux-headers-6.5.0-26-generic:amd64 (6.5.0-26.26~22.04.1, automatic), ubuntu-pro-client:amd64 (31.2~22.04, automatic) Upgrade: dpkg:amd64 (1.21.1ubuntu2.2, 1.21.1ubuntu2.3), libsynctex2:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), tcpdump:amd64 (4.99.1-3ubuntu0.1, 4.99.1-3ubuntu0.2), libcups2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libcups2:i386 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libxtables12:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libnvidia-common-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libgpgmepp6:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), coreutils:amd64 (8.32-4.1ubuntu1, 8.32-4.1ubuntu1.1), libnvidia-fbc1-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-fbc1-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), bind9-host:amd64 (1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), libnvidia-gl-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-gl-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), iptables:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), libglx-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libglx-mesa0:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), python3-distupgrade:amd64 (1:22.04.17, 1:22.04.19), language-pack-en-base:amd64 (1:22.04+20230801, 1:22.04+20240212), update-manager:amd64 (1:22.04.18, 1:22.04.19), libctf-nobfd0:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libnvidia-extra-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), nvidia-compute-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), cups-bsd:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), nvidia-driver-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), tzdata:amd64 (2023d-0ubuntu0.22.04, 2024a-0ubuntu0.22.04), cups-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libldap-common:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), openjdk-17-jdk:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libnvidia-encode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-encode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), openjdk-17-jre:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), openjdk-17-jdk-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), libgbm1:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgbm1:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), xxd:amd64 (2:8.2.3995-1ubuntu2.15, 2:8.2.3995-1ubuntu2.16), libkpathsea6:amd64 (2021.20210626.59705-1ubuntu0.1, 2021.20210626.59705-1ubuntu0.2), libgdm1:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), nvidia-utils-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libexpat1:amd64 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libexpat1:i386 (2.4.7-1ubuntu0.2, 2.4.7-1ubuntu0.3), libbinutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), ubuntu-release-upgrader-gtk:amd64 (1:22.04.17, 1:22.04.19), xserver-xorg-video-nvidia-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), firmware-sof-signed:amd64 (2.0-1ubuntu4.4, 2.0-1ubuntu4.5), cups-client:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), cups-ppdc:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), 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2.9.13+dfsg-1ubuntu0.4), libxml2:i386 (2.9.13+dfsg-1ubuntu0.3, 2.9.13+dfsg-1ubuntu0.4), less:amd64 (590-1ubuntu0.22.04.1, 590-1ubuntu0.22.04.2), python-apt-common:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), libgpgme11:amd64 (1.16.0-1.2ubuntu4.1, 1.16.0-1.2ubuntu4.2), libldap-2.5-0:amd64 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libldap-2.5-0:i386 (2.5.16+dfsg-0ubuntu0.22.04.2, 2.5.17+dfsg-0ubuntu0.22.04.1), libnvidia-decode-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-decode-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), mesa-va-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), openjdk-8-jre:amd64 (8u392-ga-1~22.04, 8u402-ga-2ubuntu1~22.04), libgl1-mesa-dri:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libgl1-mesa-dri:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-ipp-utils:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libosmesa6:amd64 (23.0.4-0ubuntu1~22.04.1, 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(1:9.18.18-0ubuntu0.22.04.1, 1:9.18.18-0ubuntu0.22.04.2), mesa-vulkan-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), mesa-vulkan-drivers:i386 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), base-files:amd64 (12ubuntu4.5, 12ubuntu4.6), python3-apt:amd64 (2.4.0ubuntu2, 2.4.0ubuntu3), login:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-headers-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), linux-generic-hwe-22.04:amd64 (6.5.0.17.17~22.04.9, 6.5.0.26.26~22.04.13), libjavascriptcoregtk-4.0-18:amd64 (2.42.4-0ubuntu0.22.04.1, 2.42.5-0ubuntu0.22.04.2), libcupsimage2:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), tracker-extract:amd64 (3.3.3-0ubuntu0.20.04.1, 3.3.3-0ubuntu0.20.04.2), linux-firmware:amd64 (20220329.git681281e4-0ubuntu3.26, 20220329.git681281e4-0ubuntu3.29), libip6tc2:amd64 (1.8.7-1ubuntu5.1, 1.8.7-1ubuntu5.2), gir1.2-gdm-1.0:amd64 (42.0-1ubuntu7.22.04.3, 42.0-1ubuntu7.22.04.4), binutils-common:amd64 (2.38-4ubuntu2.5, 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2.4.1op1-1ubuntu4.8), libegl-mesa0:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), libnvidia-compute-535:amd64 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), libnvidia-compute-535:i386 (535.154.05-0ubuntu0.22.04.1, 535.161.07-0ubuntu0.22.04.1), ubuntu-release-upgrader-core:amd64 (1:22.04.17, 1:22.04.19), python3-cryptography:amd64 (3.4.8-1ubuntu2.1, 3.4.8-1ubuntu2.2), ubuntu-advantage-tools:amd64 (30~22.04, 31.2~22.04), mesa-vdpau-drivers:amd64 (23.0.4-0ubuntu1~22.04.1, 23.2.1-1ubuntu3.1~22.04.2), cups-server-common:amd64 (2.4.1op1-1ubuntu4.7, 2.4.1op1-1ubuntu4.8), libaccountsservice0:amd64 (22.07.5-2ubuntu1.4, 22.07.5-2ubuntu1.5), libde265-0:amd64 (1.0.8-1ubuntu0.1, 1.0.8-1ubuntu0.3), openjdk-17-jre-headless:amd64 (17.0.9+9-1~22.04, 17.0.10+7-1~22.04.1), binutils:amd64 (2.38-4ubuntu2.5, 2.38-4ubuntu2.6), libuv1:amd64 (1.43.0-1, 1.43.0-1ubuntu0.1), dns-root-data:amd64 (2021011101, 2023112702~ubuntu0.22.04.1), openssl:amd64 (3.0.2-0ubuntu1.14, 3.0.2-0ubuntu1.15), passwd:amd64 (1:4.8.1-2ubuntu2.1, 1:4.8.1-2ubuntu2.2), linux-libc-dev:amd64 (5.15.0-94.104, 5.15.0-101.111) End-Date: 2024-03-22 17:16:51

Start-Date: 2024-03-22 17:20:25 Commandline: aptdaemon role='role-commit-packages' sender=':1.152' Remove: linux-modules-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-objects-nvidia-535-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-modules-extra-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-hwe-6.5-headers-6.5.0-15:amd64 (6.5.0-15.15~22.04.1), linux-modules-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-signatures-nvidia-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1+1), linux-image-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1), linux-headers-6.5.0-15-generic:amd64 (6.5.0-15.15~22.04.1) ```

I suddenly started a thick outline shadow around dialogue boxes such as the Google search bar. I thought it was them but it is on all websites and only on Firefox. I did not change anything. I did restart my pc yesterday but it just started this morning when I opened Firefox. Firefox 124, Windows 10 I don't like it and want to get rid of it but I don't know how.

Every time I try to use Google Docs, Gmail, or use ShelterLuv (I work at a shelter), either the tab crashes or the whole browser does. I try to upload images onto ShelterLuv, but once I click "Browse" to view my pictures, the whole browser crashes. It is making it hard to do my job.

Crash report (most recent): bp-2ae75fbf-b2c6-4419-93fb-9ee600240401 That one is from me trying to upload an image onto ShelterLuv.

Thanks in advance.