Firefox 技術支援討論區

When I open a new window that needs a password, the RoboForm Icon does not show for me to click on and get the password to be filled in. This just happened recently as it has been working fine.

I recently updated Firefox browser. Since doing so, I get a warning window that pops up after launching Firefox advising that VERIFICATION.EXE "contains a virus or malware."

I assume that verification.exe is associated with Firefox. What am I supposed to do in response to that message?

Thanks,

Steve Wahle

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

How do I figure out what this all means and how to fix it? www.dorinhawear.com

This website does not supply ownership information.

Parts of this page are not secure (such as images). You are not securely connected to this site.

I am running windows 11 on Parallels VM using Apple M1 hardware. I have attempted to un/reinstall Firefox several times but it seems to crash randomly when certain pages are displayed. Sometimes I get a crashed tab notification and sometimes there is a seeming freezing of firefox before all open tabs crash, and I must restart firefox from scratch.

How do I add and keep the Gramerly extension in Firefox browser? I have added it many times but it often just disappears for some reason. I'm sure this happens just to piss me off, but perhaps there is a way I can get it going again. Please advise. Thank you!

Hello, there's something about new tabs that's been annoying me for a while now.

Whenever I open a new tab to search either with Ctrl+N or"+" icon, I have to manually click on the search bar, or do ctrl + L. I don't know if this has always been the case, but I often find myself opening a new tab, entering the query, and then realizing that the search bar wasn't selected and then begrudgingly having to re-enter the query.

I wonder if there's a setting in about:config that enables the search bar to always be selected whenever I open a new tab; if so, please let me know.

Thanks for your time!

Hello, Firefox keeps signing me out of Google websites like google.com and youtube.com when I close out the browser. I recently switched from Google Chrome and was wondering if this was a Google issue or if it was Firefox. It only keeps me signed out of Google accounts, and keeps me signed in for every other website. I have the "Delete cookies and site data when Firefox is closed" box unchecked and it still keeps me logged out, and I have "cookied" unboxed in my Clear History settings as well. I'd like to have this issue fixed as soon as possible for school-related reasons.

I recently bought new computer with Windows 11 Home Edition. Downloaded FIREFOX browser and migrated in my bookmarks, (which worked GREAT!!!!). Then I attempted to log into the Your Neighbourhood Credit Union (YNCU) website. I could enter my user name, password and security question but then I received a message, on their website: "The system is experiencing problems. Please try again later." (see attachment below). After working with YNCU staff for HOURS, it was suggested that I log in using "Microsoft EDGE" browser. My login was accepted in seconds - NO problems. Today I attempted to log into the Canada Revenue Agency (CRA). Again I was able to enter my user name, password and answer to my security question. The response I received was: "404 -- NOT FOUND From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10,4.5 404 Not Found The server has not found anything matching the Request-URI. No indication is given of whether the condition it temporary or permanent. If the server does not wish to make this information available to the client, the status code 403 (Forbidden can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address." I immediately attempted to log into the CRA website using "Microsoft EDGE" and was IMMEDIATELY granted access after entering security information. I REALLY LIKE using the FIREFOX browser - and detest using Microsoft EDGE, but unless this access issue is resolved I will be forced to use EDGE :(.

Hi, I seem to be increasingly having problems logging into some sites. Mostly it seems to be football sites - https://supercoach.heraldsun.com.au/afl?destination=%2Fafl%2Fclassic&apiIdentifier=afl_classic and https://www.fanfooty.com.au/. Both are working fine in Chrome with the same username and password. Recently I couldn't log into my AGL electricity account, then suddenly, it came good on it's own. I have cleared the cookies but that didn't help. Cheers, Ian.

When using Menards.com and trying to search for a product, it does not load, just shows "spinning". Another browser works

1. When I am video chatting on FB Messenger, I can see myself, and hear the other person, but I can't see them. I use Firefox as my default, and don't like using edge, but this is not an issue on edge, so I've resorted to using edge for this function until I can resolve.

2. I have 3 gmail accounts. One is my primary, 2nd is used for subscriptions and memberships, 3rd is one of my businesses. For some reason when I navigate to my business one from my primary, AND I just checked....going directly to my business one, it won't open. The others work fine.

Please advise what I need to do.

Thanks.