Firefox 技術支援討論區

When switched to mobile hot spot from wifi [and viceversa] Firefox can't load websites but other browsers can. I am facing this issue recently like from a month or so. Before that all working fine. I have already tried the troubleshooting steps from here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can, Still no luck! Edition Windows 11 Home Single Language Version 22H2 OS build 22621.2506

Note:Whenever i switch to mobile hot spot i have to restart laptop to make Firefox work.

Is there any permanent solution for this problem?

I have Firefox 119.0 on Windows 10, and am confused about all these bars.

Here is what I see at the top of the screen: (will have to use words for some icons)

Line 1: File/ Edit/ View/ History/ Bookmarks/ Tools/ Help, then on the right, minimize/ restore/ end.

Line 2: Firefox icon/ search bar showing my home page “Google”/ Open new tab/ List all tabs.

Menu bar is checked, so is that the Menu bar?

Line 3: Back arrow/ Forward arrow/ Shield/ Lock/ https://www.google.com/ Save to pocket/ Firefox account/ Extensions/ Application menu.

Line 4: Google screen

I asked about Download on a previous question and got a reply from cor-el (Nov 6, 2023, 4:09:55 AM) which said if I went to Menu/ More tools/ Customize toolbar, I should see a Download icon, and if not, to Reset Defaults. Did not see one before or after the reset.

Think I read somewhere that there is a way to see my previous posts, but can’t remember.

So I guess this is three questions: 1. Is that the menu bar and is that what it’s supposed to look like? Think it used to be different. 2. Where is the Download icon? 3. How can I see my previous posts?

Thanks for help with any of these.

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

I've been having this issue constantly since I started using Fire Fox and cannot seem to get it fixed. My school uses Canvas by Instructure for assignments, teachers will often times have links that are direct to a google drive that is only accessible through my school email account. Normally on other browsers i can just see the document normally(shown in one of the images using MS Edge), but on fire fox it asks me to authorize the account is mine and to enter my password in. After doing so i am met with "Authorization failed. Please click "Authorize" to try again."(shown in the other image using Fire Fox) and no matter how many times i am unable to access the document.

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "Exit" button in pop-up menu.

This isn't happened on previous versions before and I want you to make it reopen those tabs again, because I don't feel comfortable closing the browser any other way than "X" window button.

I just wanted to make my bookmarks from my new PC available on my old PC. I signed into sync on the new PC and it's imported a whole of of old links and totally messed up the setup on the machine. Has it merged the bookmarks or imported old saved bookmarks from my account? Is there a way of reversing this. I selected add another device and maybe it found the old computer on which I was logged into my Mozilla account.

I'm having problems to sync my account with one computer, and apparently the reason is that it cannot reach the sync server

https://sync-1-us-west1-g.sync.services.mozilla.com

I can open the above url from my phone and from one laptop, but I cannot open that address from the laptop that I'm trying to synchronize. I got the address from the sync-log

Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/161701144/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available

Both computers and phone are connected to the same local network.

Hi, I opened Mozilla after coming home from work today and had a few weird things happen. First things first, I was welcomed with a "Thank you for installing AdBlock" page. Which wouldn't be all that odd if I didn't use Ublock Origin instead. I removed the extension, ready to move on, but then I noticed all my bookmarks in the toolbar were gone! The ones saved to other bookmarks are still there, but the ones on my toolbar are deleted and not hidden. While I was investigating that, I found that my history looks weird? It's a bunch of pages on Nexus Mods that I visited a month ago or so but haven't visited recently.

Only my three devices, PC, phone, and Steam deck are logged in, but I'm worried my account has been compromised. I've changed my password and am trying to get two-factor authentication up.

When I go into fullscreen, by any means (F11 or dedicated button next to zoom settings), only the firefox toolbar disappears. The window taskbar stays there. Issue is not present on other installed browsers.

I tried: - Troubleshoot mode - Tinkering with windows accessibility settings for Firefox - On troubleshoot mode, Individually flipping these configs (+ refresh): - - browser.fullscreen.autohide - - browser.link.open_newwindow.disabled_in_fullscreen - - browser.link.open_newwindow.disabled_in_fullscreen - - widget.windows.fullscreen_remind_taskbar

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.

   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.

   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.

   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.

   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.

   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

I've long had a Mac with a Firefox install. For as a long as I remember, the spellchecking (when entering text in textedit boxes) has never worked. But that's been ok because I only had the Mac for an xcode/iOS development job, and did most of my web browsing (using Firefox) elsewhere (Linux machines running Debian) and spell checking always worked fine there.

However stupid typos slipping through when I was using Firefox on the Mac eventually led to me wanting to get to the bottom of this.

It wasn't so much simply that the spellchecking doesn't operate... it's that the right-click menu is strangely devoid of anything but

 Undo Redo | Cut Copy Paste Delete Select All | Inspect | Block Element

(that last one from uBlock Origin plugin). NB there were no "Language" or "Check spelling" items there at all, which are the first things I'd look for on my other machines if spellchecking went awry.

I tied all the usual diagnostics/fixes: remove plugins (uBlock Origin is the only one I ever use), new profile, "refresh firefox"... none of it made any difference. I went through a ton of items on this site by nothing seemed to be quite the same problem and the suggested solutions didn't work for me.

I eventually decided reinstalling from scratch was the only option: binned Applications/Firefox and Library/Application Support/Firefox and did a fresh install of the 119.0 download. But no joy. I'm typing this in it right now and there's no spellchecking happening and the right-click menu is just the same as it was before: devoid of "Check spelling" or "Language" items.

The Firefox settings "Language" section does show "English (GB)" selected, and "Check your spelling as you type" enabled. But spell-checking certainly isn't happening in any text box I'm using.

(I've attached a screenshot of what the right-click menu does look like, when I bring it up in this text box I'm typing in now.)

I'm not a "Mac native" so I'm not sure what else on the system could be messing things up. In the system settings the Trackpad is set to "Click with 2 fingers" and certainly brings up a menu in Firefox text edit boxes... but it seems odd that the Language/Spelling-related items I'd expect to see are missing from it.

I'm totally baffled. Any help much appreciated.

Hello team firefox....I am using your browser since Ages(hehe my father sggested it over edge)

There is feature called Search for text when you start typing Not sure about name AI suggested this name but i want to turn this off....I have attached a image where in the bottom of image you can see a search bar is shown I want to disable it, Now it is really annoys me whenever i start typing or searching for something

'After last update, the new tab option does not offer either a selection of most visited sites or recent sites despite that both are check on in the settings. How can I turn on that function again?

I am running Firefox on my Arch Linux.

Is there a way to modify the default behavior so that links open automatically in a private window instead of a regular one?

I get black and or white rectangles on web pages as I scroll or move the cursor. Some times they obscure what is on the page, sometimes a ghost of what is underneath shows through, sometimes they are like a layer between page components. I've attached a couple of screenshots to show some of the problems. I've reset Firefox but it made no difference. Any suggestions? Rhanks Tony

PC Acer Spin SP513-55N OS Windows 11 22H2 Firefox 119 build 20231019122658

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

I understand that the "Bookmarks Menu" Icon (see attached pic) can be used and then: 2) "Manage Bookmarks" can be selected (to get to the "Manage Bookmarks" <selection> screen).

But is there a 1-click Icon solution to access "Manage Bookmarks" (other than the keyboard one)? Or is there a link address that would access the "Manage Bookmarks" screen directly?

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.