Firefox 技術支援討論區

Firefox on Windows keeps telling me that my tab has crashed every time i open a new tab. I have tried turning off all my extensions and add-ons, clearing the cache and cookies, turning off hardware acceleration, reinstalling the browser, clearing the appdata files and finally removing any and all firefox files in mozilla folders i could find on my computer, but nothing works. Strangely enough it works only when i open it in troubleshooting mode, even though I've reinstalled the browser 4 times now. It was working just fine earlier, but when i turned on my computer it would not work. The only thing i did in between it working and not working was play a videogame on Steam. Please help, this is driving me crazy. I am using an MSI 64-bit laptop and the latest version of Firefox 64-bit.

Firstly, I have a brain injury. I am easily overwhelmed by information and am slow to understand - especially anything to do with I.T.

Recently, I began successfully accessing the internet / Firefox via my Wifi Repeater. As of two or three days ago. I keep being asked to "log in to access the Internet", but even after I do it (successfully, as far as my repeater is concerned) I'm no further forward; I keep being asked to log in.

Thanks to my repeater I have a strong signal when in my garden office. But after a month, Firefox has suddenly stopped allowing me to use it. I am back at Square 1, before I purchased the thing.

I need need to work from my office. Please help resume my Repeater's access.

Kind regards,

Sean

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

I have a Plesk (apache) server that is behind HAProxy. When I connect securely to a web site through HAProxy using Firefox, I get long delays. If I use Safari or Chrome, the pages come right up without any delay.

If I connect to the Plesk server directly without HAProxy in the middle, there are no delays.

I do not know what would cause these delays that don't occur with other browsers.

I'm on a Mac: 115.0.2 (64-bit)

The file-picker (when I choose any file related operation such as Open File, Save As, etc) on just one of my machines is far larger than my desktop size (and the window appears not to be resizable).

When I trigger any such operation I'm presented with what looks like a blank screen as I a shown part of the vast unused area of this oversized window. If I force my wm to allow me to move the window I can use the file picker with a lot of painful repeated scrolling around but otherwise it's unusable.

Any idea why firefox might be doing this or where it might have cached the file picker size? There doesn't appear to be anything related in about:config or userprefs.js

Starting up in trubleshooting mode doesn't have any effect on this.

Firefox 115.0b7 is not correctly handling my system timezone, and using GMT instead. This only happens in specific pages, such as when accessing a website, or in `about:home`. It doesn't happen in `about:config` or `about:profiles`, for instance.

`privacy.resistFingerprinting` is set to `false`. The problem persists in Troubleshoot mode. The issue isn't present in Firefox ESR 102.12.0.

Running `date -R` with the system shell: `Sat, 22 Jul 2023 12:10:42 -0300`

Javascript console at `about:config`: ``` > Date() "Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneOffset() 180 ```

Javascript console at `about:home` or `https://example.com`: ``` > Date() "Sat Jul 22 2023 15:10:42 GMT+0000 (GMT)" > new Date() Date Sat Jul 22 2023 12:10:42 GMT-0300 (Brasilia Standard Time) > (new Date()).getTimezoneoffset() 0 ```

Just switched to firefox as my default and found that I can't sign in to netflix. It always gives me the "incorrect password" message. I've tried resetting the password, clearing cookies, restarting, turning the DNS proection off, restarting my computer, etc to no avail. Anyone else have this issue or know a potential solution?

Please, how can I disable the tab title on hover? After they appear, they stay on the screen even if I switch windows and are extremely annoying. (Work on fedora, gnome)

Reposting from https://discourse.mozilla.org/t/firefox-upgrade-from-115-116-results-in-broken-screen-capture/121964

Howdy folks!

I am on Arch Linux and recently upgraded Firefox from 115 to 116 and this broke WebRTC screen capture. Whenever I try to share my screen in Microsoft teams and Google Meet, the participants only see a black screen with a cursor. I am able to reproduce the issue on this test page. I had to downgrade to 115 in order to “fix” this critical feature. Before that it was broken in 114 and I had to use Chromium for presentations. I no longer want to touch Chrome with a 100 ft pole since they are trying to introduce Web Environment Integrity.

The only bug I have been able to find is from three years ago:

https://bugzilla.mozilla.org/show_bug.cgi?id=1640771

I don’t want to add a “me too” comment, but was wondering how to show/give my support to get this issue fixed? It is crippling to my work workflow, and I don’t want to be on 115 forever. I am an engineer so I can provide advanced support to a Firefox dev, just not development as firefox is gargantuan beast of a code base.

Any guidance or pointers would be appreciated, Thanks!

Hi. Is there a way to customize the order of Firefox headers and footers on printed pages (including print-to-pdf)?

I prefer the header to be url only, in the center. While the footer has page on left; title in the center, and date on the right.

This used to be easy to accomplish with print options in older versions, then -- as the print dialog changed (and actually improved a lot in most *other* ways) I had to turn to about:config modifications like those described in the 1/27/21 reply here: https://support.mozilla.org/en-US/questions/1323433. But now I can't seem to find any way to have any control over print headers besides "on" and "off."

One problem I find with having both page title and url on top is that these can be long, causing one or both to be truncated.

I'm using Firefox 115.3esr.

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes.

This occurs on other websites as well where one would browse the computer to attach documents, photos or videos. Heck, it even happens with this site (selecting browse to post picture causes firefox to crash).

This did not occur prior to updating to 115.0

Windows 11 operating system

Click any upload button, e.g. on Gmail or wiki.debian.org, and absolutely nothing happens. Refreshed FF, still no change.

Thanks.

User Agent String: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/115.0

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

How do I have all my bookmarks and folders sorted by name automatically and permanently? When I open Bookmarks I want to see the folders sorted and the bookmarks inside each folder sorted, automatically so I never have to manually. In other words, behave like Windows File Explorer.

I'm almost certain I had it working that way on a previous installation of FireFox, but I can't get this new installation of Firefox to do the same.

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Firefox Bookmarks or Thunderbird messages folders : I'm trying to find out which folder I stored this bookmark or message in. I do a search and if I'm lucky I find a list of possible items. But the LOCATION option refers to something different from ' in which folder it can be found'. Is there a way to find this ? To find the LOCATION WITHIN THE APP ---- - WHAT FOLDER IS IT STORED IN

HI! I posted earlier about problems accessing websites after updating the browser to 115.2.0 esr. Earlier in the day I had accessed these websites with no problems .... now after the update installed, shopify is trying to validate whether I am a human and verify the browser. Resulting in an endless loop of identifying myself as a human and it trying to validate the browser.