Firefox 技術支援討論區

I have installed Firefox recently after migrating from Opera GX and I noticed I cannot control Twitter videos volume, only mute. I already tried to reinstall, tried with Troubleshoot Mode and I can't fix this. Is there a way to fix?

I have a gif showing the issue: https://i.gyazo.com/f73c4de39df3161e527f754ed694772a.mp4

For several years now Firefox keeps the methodology to update in the background and then force the user to restart.

This always causes some loss.

There are multiple situations where this is not acceptable. Just to give one example: I just logged in an account and clicked to receive an authentication SMS. But then Firefox forced restart and I cannot login nor ask for a new SMS because the previous request was recent.

In my opinion this makes absolutely no sense. Is there an option the turn off this forced restart?

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Hi, I'm having a ton of issues with Firefox over the past couple months. It seems like it is having a terribly time connecting to anything. If I open Firefox and try to search using the URL bar, it will attempt to search, and either get hung up and just continually load until it just stops and leaves the screen blank or it will give me the little astronaut saying something like "oops can't connect". Then if I were to try and open YouTube. The same issue, and when it does load and I try to type in the YouTube search, it gets hung up AGAIN. YouTube videos never load past the 1 minute mark until I give it like 3 minutes to load.

Some information about my setup:

• i7-11800H
• 16GB Ram
• RTX 3070
• 416 Mbps Down | 22.3 Mbps Up
• Extension include: Bitwarden, Dark Reader, Privacy Badger, and uBlock Origin
• I use AVG as my security suite

I seriously couldn't begin to think whats causing these issues. I understand there's a lot of anti-trackers and AVG, but seriously 3 minutes to even boot up YouTube or not even being able to search on Google from Firefox? That's ridiculous.

Ive tried refreshing, launching in troubleshooting mode, clearing cache and cookies. Nothing works, in fact in troubleshooting mode I still experienced the issues.

Hi, I have firefox on my Ubuntu 23.04. When i start it it shows a black screen. I click quit on my system and then i startup and it lunches normally. What am I doing wrong or how to fix it?

I have tried fixing the config settings, I have tried uninstalling and reinstalling. I don't have any applications anymore (not even a background), and I have deleted and got rid of cache, history, etc.

But it still keeps lagging for me to the point that its hard to even use it now. I checked the task manager and even with just 1 new tab open, it was using 80% CPU. I changed the settings on it for the hardware like other replies said to do, and it still won't stop lagging.

It works perfectly in troubleshoot mode, but as soon as its gone, even when all the extensions and add-ons are removed, there's still a ton of lag. My computer is an Acer Nitro 5, I literally got it last year. Firefox was working up until 2 days ago just fine!

I can't seem to figure out the cause of it

I have firefox configured to always run using private mode by default. However sometimes i need a new private window with empty localstorage, sessionstorage and cookiejar etc. For example if i want to sign into a website with two separate accounts such as an email client. However, recently, when i click "New private window" and within it navigate to a website I see my preexisting session from my original firefox instance. In the case of the email client this means I can only log in using a single account with the firefox browser. Currently I have to open another browser such as chrome or edge to solve this issue.

Is this expected behaviour or is there something wrong with my local setup?

Thanks

When I try to login into the mozilla addons using my firefox account it showing me the 2 factor authentication setup when I click the cancel button It suddenly takes me to the previous and when I try to create 2 factor authentication setup and I also Installed the authenticator app in the my android mobile which was google authenticator and I scan the QR code it gives me a code but when I try to enter the code it throws me an error it was an invalid code but I enter the correct code each time it stills shows me the same error please help me to login meinto the mozilla addons I need to update my addons ASAP.

I have a windows 10 desktop. I use several different browsers including Firefox. When online and searching for a site, I choose only https//: sites. However, I am getting an unsecure warning when I click on them. It opens the sites in private mode so why do they not open in regular search mode? Also sometimes when I am in a https//: site I trust & have been to before, the links receive an unsecure warning too. How do I fix this?

In the past, when I click on the "history" tab I have several options for viewing my history, including the ability to view all my browsing history for as long as I've been using Firefox. Today I went to search for a download and discovered my settings have changed so that the only options now available to me are "Today," "Yesterday," and "Last Seven Days."

I don't know what happened to change my settings, though I did notice last week that I had to re-enter my passwords on several sites that I regularly visit.

How to I change the settings on History so that I have the option to view my entire browsing history again?

I'm having problems with message board posts, and they said the problem was browser related rather than on their end. And I don't really have the vocabulary to look up a solution, so I'm asking here.

When I'm writing a post in a text box-- and I don't know if it's supposed to be called a text box, but it's shorter than "that box at the bottom of the thread where you type your post and then hit enter"-- if I go to a different page, when I come back, the text box is (inconsistently) blank. Everything I was writing is gone.

This was not the case up until a few days ago. If I needed to, say, post links to a bunch of threads, I could go to each thread in turn, copy the URL, and then back-arrow to the page with the post-in-progress and everything would be there waiting for me. I could be fifteen pages out from where I started, but as long as I used the back-arrow, it would be fine.

Like I said, I made a bug report on the message board itself and they told me "That's not a function of site, it's a function of your browser. If it's changed, it's because your browser has updated (or an extension is interfering)". I also talked to a friend to try to narrow down the problem and he came up with "it's probably a cache issue".

So where do I go from here to try to fix things?

About 6 months ago I moved from a Dell to a MacBook. I have given up Google and am now using Firefox rather than Safari. But sometimes I'm forced to use Safari because the page I'm looking at doesn't lay out properly. There's text on top of text, etc. But things lay out fine on Safari. I don't want to give up Firefox but I need to be able to read the page. Is there a fix for this?

I want to be able to type accented characters while I'm using a mail tool in Firefox. I searched and found the Office/Word method, but that doesn't work in FF. When I searched this site for "type accent," nothing was found.

I don't need a special language pack, I'm still typing in English. I just want a way to insert an accented character now and then.