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  • 已解決

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (閱讀更多)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Imot 於 2 個月前 詢問

cor-el 於 2 個月前 解答

2 factor authentication

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA. … (閱讀更多)

Trying to set up 2FA using 2 of the apps suggested. I get a message "incorrect authentication code" each time I enter the code on my mobile. Won't let me setup 2FA.

brian71 於 2 個月前 詢問

Will pinned tabs bug ever be fixed?

I randomly lose my pinned tabs and previous sessions in Firefox. It is really frustrating and it is causing me to lose time and work. Everything works fine for month or … (閱讀更多)

I randomly lose my pinned tabs and previous sessions in Firefox. It is really frustrating and it is causing me to lose time and work.

Everything works fine for month or so and then suddenly all is lost. No recently closed tabs, no recently closed windows, no pinned tabs, nothing! All I can do is go to History and try to find them there. This keeps happening for years it seams and I see that there are other having the same issues reported but they are being ignored.

Is this ever going to be even considered to be a bug?

I will probably migrate to Edge since I used it on my work PC and never had this issue.

zoran.petrovic.87 於 3 個月前 詢問

jonzn4SUSE 最近回覆於 3 個月前

How to move tabs from bottom of window back to top below Menu Bar?

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus… (閱讀更多)

Not sure why, but the tabs suddenly moved to the bottom of my screen. How do I get them back to the top? Also, once I get the tabs back up top, how do I get back the plus sign to add a new tab?

(I'm on Firefox 108.0 in Windows 10 21H2. I believe the problem started when 108 loaded.)

K in NC 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

Hulu Issues

If I open up Hulu in Firefox it never loads the title cards or let me click on any videos in the website. I have turned my adblocker on and off and even uninstalled it at… (閱讀更多)

If I open up Hulu in Firefox it never loads the title cards or let me click on any videos in the website. I have turned my adblocker on and off and even uninstalled it at one point but I cannot get the issue to go away. Upon opening the browser console I found that the site has a source map error as shown in the attached image. Im not sure how to fix this as google hasnt been much help so far.

Sam Hepfer 於 3 個月前 詢問

Sam Hepfer 最近回覆於 3 個月前

How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (閱讀更多)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

sickologyy101 於 3 個月前 詢問

Hà Văn Hùng 最近回覆於 2 個月前

Firefox slow to load site after booting

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page… (閱讀更多)

Firefox always slow to load page after booting , compare to other browser i have only firefox have this problem other browser normal not to fast not too slow to open page site after booting

try safe mode or new profile well this is problem. i can't do it why ? i need shutdown pc and take break , if shutdown and turn on it's no effected cause this same as restart but with a style,

NotUsernameInHere 於 3 個月前 詢問

logangbentley 最近回覆於 2 個月前

  • 已解決

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (閱讀更多)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Aivory 於 3 個月前 詢問

jscher2000 - Support Volunteer 於 2 個月前 解答

xfinity streaming stopped working

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to ge… (閱讀更多)

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

kshusterma 於 3 個月前 詢問

Dropa 最近回覆於 3 個月前

Google often does not load

Often, when I try to search on Google using the search bar, Firefox will load and load and load... and then fail to actually load up Google and search my query. It doesn… (閱讀更多)

Often, when I try to search on Google using the search bar, Firefox will load and load and load... and then fail to actually load up Google and search my query.

It doesn't matter if I do this on a new tab or an existing one, it will load and load for probably about 15-20 seconds, and then acts as if I didn't try to do anything at all.

Once it's had it's moment, and successfully fails to load Google, I can try again and it will instantly load Google when I try again, and will continue to do so for a while.

While this issue is happening, I can load any other website just fine. It only affects Google searches using the address bar.

Any idea on a solution or anything I can try to stop this issue occuring?

aysomcoa 於 2 個月前 詢問

aysomcoa 最近回覆於 2 個月前

  • 已解決

Firefox using too much RAM

Hello, I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensio… (閱讀更多)

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

jaxhagglund 於 2 個月前 詢問

jonzn4SUSE 於 2 個月前 解答

Facebook Browser Push Notifications won't Toggle On

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason.… (閱讀更多)

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

Chloie 於 2 個月前 詢問

cor-el 最近回覆於 4 天前

Lost access to primary email

Hi, I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed s… (閱讀更多)

Hi,

I come back to use Firefox and discovered my personal email was associated with an account I created 5 years ago with my professional email that has been destroyed since then.

In the Firefox account settings it says: "Access your account if you can’t log in to your primary email."

But if I try to "Make primary" my secondary email it asks for a confirmation code from the primary email which I don't have access.

If I want to remove my secondary email in order to use it to create another account, it asks for a confirmation code.

If I want to delete the account, it asks for a confirmation code.

It's hard to understand what the use of a secondary email if it can't be used when needed.

What are my option to be able to use my personal email (secondary email of an existing account). Doesn't matter if I have to recreate an account but my personal email is locked to that account.

PS: I have access to the Firefox account but can't access the primary email.

Regards,

Geoffrey 於 2 個月前 詢問

James 最近回覆於 2 個月前

How to troubleshoot a connection to a webpage?

Hi, I'm having trouble connecting to a specific webpage on the internet. The link is: https://www.canadiantire.ca/en.html All I get is a blank page. It is a popul… (閱讀更多)

Hi,

I'm having trouble connecting to a specific webpage on the internet.

The link is: https://www.canadiantire.ca/en.html All I get is a blank page.

It is a popular retail chain store in Canada. I know the website is up and running because I can connect to it using another PC at home.

How do I check what messages are sent from my FF browser to the website?

And then - what is received at my browser from the website?

BTW - I have cleared the cache and restarted FF - and still cannot connect to it. There are 3 other websites that I have trouble displaying and interacting properly. How do I know this? - Well - I tried the 3 other websites from other PCs within my home network and these websites work properly.

mjl

mjl 於 2 個月前 詢問

mjl 最近回覆於 2 個月前

Error code: PR_CONNECT_RESET_ERROR

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR… (閱讀更多)

I keep getting this msg for my amazon acct and other accts I've used on this same laptop for years. Now all of a sudden I get this msg: Error code: PR_CONNECT_RESET_ERROR

Please advise how to fix this matter

MPolo62 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45f

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45… (閱讀更多)

Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server. Reference #18.4e457b68.1673566358.1143a45f

Works fine on Chrome

joe-fitz 於 2 個月前 詢問

joe-fitz 最近回覆於 2 個月前