Firefox 技術支援討論區

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

I can't make any sense of this. The first email is from 12:27, the second is 1:25, the third goes back in time to 12:43, and then the fourth is from 12:38. WHY MOZILLA, WHY???

I have used both the latest downloads for Firefox and the Private Browsing and have the same problem. Tabs won't open. Even a new tab to open Mozilla support won't open; I had to copy the URL and then open in the Private Browsing program to get in here. Then, the tabs that were already open on various sites freeze. What's going on?

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Hello all,

For some reason, I can no longer upload or download files, with the pop-up window failing to appear entirely. I can upload folders through, for example, Dropbox or Google Drive, but individual files don't work.

I've reset my browser, uninstalled and reinstalled it, opened it in troubleshooting mode, disabled enhanced tracking protection, but nothing seemed to work. I've tested another browser, and I was able to upload and download files just fine.

Is there anything I can do to fix this? I'm on Ubuntu 22.04 using Firefox 107.0.1.

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findbar {-moz-box-ordinal-group: 0; position: fixed !important; }. Firefox 107 has made that .css instruction non-executable. If I text out the instruction I now get the search box at the bottom of the screen. I want it back to a floating search box. Is there a fix in 107 so I can use my .css file or is there another way to get the search box floating. Regards

At some point, I have lost the ability to use "Command `" to toggle among open pages: those listed as available in the Windows menu.

Has this function been deleted? Can I restore it? Any assistance appreciated.

More and more websites are alerting me that they are not fully compatible with Firefox and that I should instead use Chrome, Safari or Microsoft Edge. Recent examples are Allstate Insurance and Hewlett-Packard, not exactly insignificant players in the business world.

Here's what Allstate had across their page when I was attempting to log in:

"You may not be able to use certain My Account features on your current browser. For the best experience, consider using the latest versions of Chrome, Safari or Microsoft Edge."

There have been other websites with similar messaging about Firefox. The issue seems to be growing. Is there a fix coming from Firefox or are we going to continue to lose compatibility?

Hallo,

is it possible to automatically perform downloads in the library one after the other?

I have about 30 or 40 downloads in the list (videos), 2 to 5 GB in size, which of course take time to download. I have to start every single download individually and sit next to it.

Although I have a fast line (230 MBit per second), it still takes a few minutes for each file.

Is it possible that firefox or an addon is monitoring this list and after completing the first one downloads the next one and then gradually all the other starts?

Thanks

Roland

Hi I wonder why e.g.google storage is shown incorrectly in FF on windows10 latest version. OK in Chrome. See attachment.

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

When Firefox is running and I lock the screen and unlock it again, the gui seems to be somehow broken. On the picture attached one can see a graphical issue (black frame) on the right side of the browser when resizing the window. When I try to make it smaller starting from the left, the window disappears inside the black frame on the right side. There are also issues regarding the mouse. It is not possible to see which part of the text is already selected when pressing and holding the left mouse button during text selection (no orange highlighting of the text). When I release the left button the text is selected.

This is the second PC with Ubuntu 22.04 where this happens. Both PCs were upgraded from Ubuntu 20.04, so maybe it has to do something with that.

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, usually titles or text that's in a different font or color. I've tried updating firefox and tried turning off some settings suggested in other posts about similar problems but nothing works. Any help would be greatly appreciated, I'm sick of having to visit certain websites in Safari in order to read them!

Thank you!

Everytime I try to close my Firefox browser window, it just stops. There are multiple processes taking in excess of 200 or 300K in memory that seem to be causing the problem. I have to manually end the process just to close Firefox, and it is quite annoying. I just checked, my Firefox is up to date. Yesterday I deleted and re-installed Firefox, but it's still doing the same thing. This is kind of driving me nuts to be honest. I have Chrome, Opera, and Edge also installed on my computer so I'm ready to jetisson Firefox but thought I'd see what the community has to say first.

UPDATE - Firefox worked great for a few days but the issue returned not too soon after that. Whatever happened in the last update was only good temporarily. I've already done all the initial troubleshooting steps and believe I may have discovered the root cause of the issue.

There are multiple processes in Firefox whose size is over 100,000 kilobytes in size. Some are over 200K, 300K, and 400K.

As I compare this with other browsers I have on my computer, Edge has no processes over 100K, and neither does Chrome or Opera. I believe this is not coincidence, there is something internal to Firefox which creates large processes that is causing delays in closing it. Once again the problem has started annoying me and has started giving me thoughts of switching browsers again.

You can see it in the screenshots I posted.

I'd like to use different themes for regular Firefox and Private Browsing mode on the same device. It seems like an easy way to keep track of where you are and what you're doing, but I haven't been able to make it work. Is that possible?