Firefox 技術支援討論區

Recently Firefox is randomly closing automatically after downloading a file from Yahoo business mail. This happens only with Yahoo business mail and not with other websites. So, when downloading a file from other websites (gmail, etc.) everything is O.K. This happened recently when Yahoo updated its software. Also, happens only with Firefox

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

AFter my last update to firefox, randomly it will close and reopen but when it does im suddenly signed out of all my accounts. gmail, youtube, etc. I have cookies and special cookies saved, im not in private browsing, and when i close the window normally it saves all my sign ins. It never use to do this until recently.

Help?

Hi all,

I used to have an old developer account, and I’ve just realised it’s now gone. It’s not super valuable, but I’m still curious if it’s possible to recover it and merge it with my current Firefox account.

Thanks!

The txt document codes I was given to save to my computer were corrupted in a recent windows update gone wrong. Can you give me those codes back, or are there other routes I can take to correct this?

For several months now, my main Yahoo mail tab and also individual email tabs within Yahoo close automatically. It sometimes happens when I'm opening an attachment or switching to another Firefox tab but most of the time it happens randomly

I've turned on the setting in Firefox to get notified before closing a tab and also tried pinning the Yahoo tab but the glitch still happens. I'm not using private mode.

I can't understand why the Windows menu shows us all the open windows, in no order whatsoever. Not chronological or alphabetical, just random placements, making finding anything a dizzying & time consuming experience, as I have to look up and down each & every time. I don't know of any other browser that gives no option as to how to sort this lis.

I got the newest download version from Firefox yesterday and cant get onto my online banking.I had the techs from bank try to figure it out on their end but said it must be something with the new download from Firefox. The message from online banking keeps saying try another browser,could someone help me with this issue

I want to keep Google as my default browser page but the box "firefox is your default" is not possible to change. It is always checked on. When I open, it is fine, I was able to make Google my homepage, but after that, it is dumped. When I go back to the screen from other pages it goes to Firefox browser page. My hotlinks installed on my Google browser don't work either. Youtube links won't play anymore when I click from another platform. I have had an "update your Firefox alert button non-stop for many months now. It is still on even when I update. A "switch seamlessly between devices" window is frozen forever because I don't want to use it and it started when I could not turn it off.

When opening or downloading an attachment from an email (yahoo mail) the email tab closes after about 20-25 seconds without warning. Happens each time a new attachment is opened, but does not happen when opening the attachment subsequent times. Happens on all my computers. Have tried all the basic remedies..clearing cache... cookies..etc

I have seen same exact issue posted by others.

This started happening approx 4-6 weeks ago.

Firefox 106.0.1 (64-bit) my notebook is a Dell Vostro15 3000 with Win.11 pro (version 21H2) The Yahoo mail tab, which I have always open, keeps closing unexpectedly but I can't figure out if this happens with an exact action of mine. I believe it closes either when I read a yahoo mail or view an attachment, but also randomly even if I am visiting another irrelevant page on another tab of Firefox, when I suddenly discover that this exact tab (yahoo mail) has been closed. This never happened on my previous NB with win 10. Is this a win 11 problem?

So I just updated to version 106.0.1, and I noticed something new in the far right corner of the screen, an arrow with a dropdown function listed as view all tabs. I have no need for this and tried to use the customize toolbar option to remove it. It did not work. How do I get rid of this thing? It's just kinda taking up space on the screen as I doubt I'm ever gonna use it.

Any tips here?

Hi, to be honest since many years when Firefox get launched i started to use it, until come Chrome but i wasnt too much happy, but to be honest and even when now i have a bran new pc Chrome take lots of resources that firefox doest. Even this way i wish to keep using firefox but i suggest for the next update in firefox add a new feature like the last added in Edge (sleeping tabs) this just put to sleep the unnused tabs to save resources, save ram.

Thanks.

Hello All -

Is the current version of FFX compatible with macOS 13 Ventura? If Ventura breaks FFX then I don't want to do the OS update until FFX works.

TIA!!!

For the last few weeks, Firefox freezes up occasionally. Sometimes, I have to Force Quit to get out of it as Quit Firefox won't close the program. Using Ventura 13.0 on a M1 MacBook Air. It was happening before Ventura as well. Fairly recent issue.