Firefox 技術支援討論區

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

from 89338383 sites just google sites have this problem. And nothing work. is so annoying ill uninstall firefox and this browser forever. 9/10 times wana go on google or yt Secure conection preblem is making me mad its an firfox account bug not the visited site have problems.

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click and drag upwards, firefox acts like i've pressed the back button! I've been trying to get some work done, which includes clicking and dragging things, so this is incredibly frustrating! I've already turned off browser.gestures in about:config, and now I'm not sure what to do! Please help me! ): This also happens when I click and drag from the left side of the page, to the right side of the page.

Edit: Turns out it was my mouse ): got a new one and it fixed the issue.

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it displays that even when a correctly working browser displays my statistics.

The website works correctly on other browser (Chrome & Edge), on Firefox for Android and on Firefox for Windows 104 (luckily I had a machine which hadn't been on for a few weeks and therefore was no up to date).

The attached images show the website as it should be (on Chrome) and as it appears on Firefox 105

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

When I go to https://outlook.live.com/owa/ and click on Sign In, I am sent to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&ct=1664586249&rver=7.0.6737.0&wp=MBI_SSL&wreply=https%3a%2f%2foutlook.live.com%2fowa%2f%3fnlp%3d1%26RpsCsrfState%3d17ece2a1-03ee-4d23-1804-181c6fe01157&id=292841&aadredir=1&CBCXT=out&lw=1&fl=dob%2cflname%2cwld&cobrandid=90015 which stays blank instead of bringing up the Sign In form. I've tried deleting the cookies to no avail. I've tried Troubleshooting Mode to no avail. It's been this way for a couple of months now. I have no trouble signing on to Outlook.com using other browsers.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

I am honestly in chock with Firefox's terrible decision of not providing any option for the user to delete downloaded files.

It is honestly amazing that they came up with such a terrible decision. My downloads folder is a complete mess now and there seems to be no way to fix this.

I don't understand why not just provide an option for the user to only open files. People should be able to choose their settings.

I refereed to this previous post and the solution there didn't work: https://support.mozilla.org/en-US/questions/1370409. By setting browser.download.improvements_to_download_panel to false.

Is there actually no way to only open files now?

I think the latest update, Firefox 105.01, screwed up my bookmarks. The Star on the address bar is blue for any site. Clicking on it does nothing. Will not edit, three bar menu will not edit, Control D will not edit.

There is now a bar underneath the address bar for a toolbar which was not there previously. I have never used or needed the bookmarks toolbar.

The Release notes for 105.01 (https://www.mozilla.org/en-US/firefox/105.0.1/releasenotes/?utm_source=firefox-browser&utm_medium=firefox-desktop&utm_campaign=about-dialog) appears as a bookmark in an unrelated folder. It will not delete.

I did look at the release notes right after the update. I closed that tab and did not bookmark it.

Cannot add new bookmarks.

I just discovered on the three bar menu under the Bookmarks menu that 105 shows as the last recent bookmark. Prior recent bookmarks will open up the "edit this bookmark." Only the save button is highlighted & clicking on that does nothing & the menu disappears.

Please fix. Thank you

Hi, I'm a very happy long time Firefox user. I use the extension "Dark Background and Light Text" so that my webpages are much more easy on my eyes. The extension works everywhere but in "support.mozilla.org".

How is it possible to have dark theme in Mozilla's support pages too?

Thank you very much. Prayan

I don't want tabs i open through middle click to be focused immediately. I checked my settings and they aren't supposed to be doing that based on what I see. How do I get this to stop?

When expanding any video to full screen mode, the video does not occupy the entire screen. However, if Firefox itself is in full screen mode, then the video will occupy the full screen.

I tested this on YouTube and another website's video player and was able to consistently replicate the issue.

See image to view the bug in action.

This morning after no noticeable change to my computer, the bookmarks are missing from Firefox. I thought it might be after last update, but that was a week ago (I think) and I didn't have this issue until after the weekend (computer on but not used, system did not restart). The bookmark backups are listed but i get the following error when trying to load them:

"Unable to process the backup file."

I have found the file location, but even trying to do it manually gives the same error.

Is this a bug from the new update?