Firefox 技術支援討論區

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Firefox just changed.

For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-in-folders and now I either have to futz with several more buttons than I used to, or do a pop-up window with Ctrl+Shift+O to manage bookmarks when all I want to do is go to my bookmarks menu as before, select the right folder-in-folder, and then "Open all Tabs."

How do I get a Bookmarks icon to click as before without going into another menu for do the Manage Bookmarks when I don't need to manage anything? Speed and accuracy is important, and this is neither fast nor accurate without that icon/tool.

I have recently set Outlook Mail to send desktop notifications when email is received. This works when the setting is on. However I have noticed twice in 3 days the setting has been turned off- but not by me! This is unacceptable. I would be grateful if you can advise me of anything I can do to ensure that when I change a setting/preference in FF that it stays changed until I select a different setting myself. In the case of email it is important as may miss something important. Thank you,

Steven Kiernan

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Hi, My browser started slowing down so I did the reset as suggested. Unfortunately, this changed the login settings and now when I go to my Gmail, Minds, mewe or other accounts is auto signs me in. I have gone into to settings and unchecked the auto fill and Ask to save logins and passwords for websites. That did nothing. I do not want any pages to auto login but I would like to be able to select a user name an password when I go to enter a webpage that requires one. Having the Auto login is a hug security issue for me. Can you please help.

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else.

Let's say I have a bookmark for the URL: https://www.mozilla.org/en-GB/firefox/products/

If I start typing "moz", that bookmark appears in the suggestions, but the autocomplete also offers me the domain's "home" URL, https://www.mozilla.org.

I don't have that "home" URL bookmarked, so I don't want it to be suggested to me - as I told Firefox when I set "Bookmarks" as the only source of suggestions. Often when trying to navigate quickly to a bookmarked page, I assume that autocomplete will be giving me my bookmarked page, and end up accidentally going to the "home URL" instead.

So is there a setting that lets me keep my bookmark suggestions, but disable this "autocomplete with home URL" behaviour?

This isn't specific to mozilla.org: that URL was just an example.

If you use Full Screen a lot you'll notice that when your mouse cursor is near the top of the screen it often activates the appearance of the Address and Menu bars and whatever other toolbars you have working. The whole screen suddenly jolts down. Then up as soon as the cursor moves down. I cannot imagine the mindset of the designer that implemented it; must have been someone poor on the keyboard that uses the mouse as much as possible. Alt+D activates the toolbar! We don't need any mouse cursor to display it. Especially as we need to type anyway to use the Address Bar. I searched Add-Ons but couldn't find anything. Any ideas of how to stop the cursor from activating the toolbars? Anything in about:config maybe? Anything I can edit in the files? Please! Let's get some sanity back to Firefox Full Screen.

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

I have the option 'Show editor when saving' checked, so I'm getting the bookmark editor popup window when I want to save a bookmark .

However, more often than not, a bookmark is being saved without me clicking the Save button .

My understanding is that it's a feature of sorts, but it's driving me bonkers, and I just can't remember what I need to do to not save a bookmark - hit esc. , click the star button again, use the keyboard shortcut, or whatever it is . Nor do I care to be frank, I really just want Firefox to not save a bookmark without confirmation , which I thought would be the main point of having the optional editor window .

Is there any way to disable autosave for bookmarks completely ? Sorry about the rant, it's just so unintuitive and annoying, and I'm tired of cleaning out my bookmark folders all the time ...

Dear firefox support team,

Since yesterday I've been having twitter act oddly on my on my main twitter account, but only using firefox. It keeps being on the 'try again' option window as if the wifi isn't working properly, whilst the Wifi is okay.

It keeps giving me the 'https://twitter.com/?failedScript=main' address too. And I can't think about what Script might be running into an issue. I have access normally on my android phone and google chrome. Doing a 'safe' restart didn't help either, and disabling my extension carried no result either.

I figure, since I can log in on other platforms this might not be a twitter issue, but well, I'm asking here to be sure.

I put an image of the screen I get in the attachments

Thank you

Home built. PC Ubuntu 22.04.1 LTS

Since we have update our OS from Ubuntu 20.04 LTS to Ubuntu 22.04 LTS (a few days ago) Firefox has only shown a Blank screen at first start up, only the very top line is visible showing "Activities" then "Firefox Web Browser". Nothing will work, the only thing that does is Quit.

Restarting Firefox the second time seems to work Okay.

Please can you advise me?

More info: richard@charged-particle:~$ firefox -P Gtk-Message: 10:11:53.892: Failed to load module "canberra-gtk-module" Gtk-Message: 10:11:53.894: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Gtk-Message: 10:12:06.820: Failed to load module "canberra-gtk-module" Gtk-Message: 10:12:06.822: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Missing chrome or resource URL: resource://gre/modules/UpdateListener.jsm Missing chrome or resource URL: resource://gre/modules/UpdateListener.sys.mjs

I've been using multi-account containers for a long time. I've always used 'ctrl + shift + # of container' to open new tabs in a specific container. Recently, that feature has stopped working - but only for some containers? I can still open containers 1 and 2 using that shortcut, but my other containers just don't respond.

I've tried deleting the unresponsive containers and creating new ones, but that doesn't fix the problem. They work great otherwise - I can still open them with my mouse. Is there a fix for this?

Hello, for my study I'm searching a lot of information on different websites for different school subjects and have currently accumulated over 1000 tabs open/active in my Firefox (web) on my laptop. I usually open websites and don't close them with the assumption and just to be on the safe side I might need them later. However, I would like to group/bundle these tabs into different categories according to the subjects I'm working to keep it manageable. Is this possible (preferably not by means of an add-on)?

Firefox has suddenly stopped sizing shipping labels when downloading them from Amazon and ebay. They print way too large. Changing the printer setting, size, etc does not help. It seems as though Firefox is converting them somehow. I have tried clearing the printer settings in Firefox also.

When trying to navigate to websites I very frequently receive the error message, "www.google.com. PR_END_OF_FILE_ERROR". (1) This is an intermittent behavior happening on websites that were accessible previously and then become accessible again on later attempts, (2) It happens on websites that I have used satisfactorily for years. (3) It happens on ones for hospitals, banks, etc. which are known to be secure. This occurs after waiting for a period of time, like a timeout error would. I do let my copy of Firefox do its default auto updates.

Please advise how to end these errors so that I can reliably use Firefox again.