Firefox 技術支援討論區

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU which ironically won't play in private! Every time you press the play button you get about half a second of play before pausing. In standard mode it plays just fine.

Hello everyone,i lost my saved datas like history,saved password etc when i changed my gmail password which i used to syc my firefox account.I wonder why it happened because i did not tick the box asking if i want to delete them.I also used another laptop to check and the data i lost in my other laptop were there.I added secondary email as back up and clicked to change the new email to primary only for me to see my data got lost from the second laptop again.why? i tried to change the password of my first primary email back to the old password but google did not allow me.My question is,can changing back to my password back to the old one bring my lost data back? i asked because that was the password used by firefox to save my data in their server.will google ever allow me to change back to old password after sometime? what i am amazed at is that i login using other browswer with the new pasword on another laptop and i got back my syc datas.Thanks in advance for your feed back.

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Every time I open FF bitdefender alerts to using this Condom to protect me. I do a complete system scan with various programs and nothing is found. Something is amok with either FF or Bitdefender. Who has the answer?

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\25BB8E4AEF07AA842B8C1FB849CFC47C9350A7EC has been detected as infected. Bitdefender deleted this item, your device is safe.

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\81C7AA7E22A4F2EA945F9EB30BF509393D18F6C8=>(REMOVED_NULLS)=>(INFECTED_JS) is infected with JS:Trojan.Cryxos.9571 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.

Thank you, Poor White Boy

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

I have disabled DRM content, why is firefox annoying me to enable it each time I load a website that requires it. What seems to be now the general topic, even for a simple blog... If I disabled it, I do not want to be prompted to enable it back. I know how to enable it.

Prevent Firefox from remembering/displaying login names for sites which are set to not remember credentials

I regularly see suggested login names for sites such as my credit card companies. I highlight them, delete them, and days later, they are back again. I never want selected web site login pages to show suggested login names. How do I prevent Firefox from doing this.

I do wish to have user ID and passwords auto-filled for some sites. I am happy with some Forms data being remembered, such as name & address.

Suggestions ???

Hi,

For quite some time now, when I browse some websites, random empty moz-safe-about htm files are generated and downloaded. I tried to google to see if I could find an answer to this but everyone seems as confused as me.

Regards

I made a new weibo account that needed an password. I used firefox's auto gen password and selected save password. But firefox is not saving this password, nor is it autofilling or in the saved login section in the settings. I always had this problem. Now i need this password because weibo requires me to use my username instead of my number to get my account back. But I didn't even make an username yet because I can't log in after I made an account. I just need to get this password back.

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

I have Windows 11 and I can't get Mcafee Web Advisor added onto Firefox add-ons. When I download the Web Advisor from Mcafee website and I try to open the file I get a message that says the file is corrupt. I'm elderly and need simple instructions on how to get this added onto my Firefox.

Face book messenger says Couldn't connect to your camera or microphone Your camera or microphone are either not connected or not supported. For troubleshooting suggestions, and information on supported browsers, visit our Help can not get answers rather talk to person

I have no idea what my recovery key is nor where it would be. I do not remeber my password since I am always on the same laptop. I have several issues with firefox for a while now and need to either restore or remove and download new. I cn afford to lose many of my bookmarks

Hello,

a few weeks ago, I had to synchronize my firefox from the PC of a friend in order to access my bookmarks. His profile was a local one (w/o synchronization). My friend now needs to access several of his own bookmarks and passwords. I wanted to revert to the previous profile but cannot find a way to perform this. Could you please explain me the way to perform this without loosing the information of his profile?

Thank you very much in advance.

Best regards from Germany,

F. Wegwitz

I accessed Kroger.com yesterday. Today it says: You don't have permission to access "http://www.kroger.com/weeklyad" on this server.

Reference #18.440dde17.1661260145.3dfa69c

What's happening? I'm not able to fix it.

I cannot play videos for francetvinfo.fr on Firefox on WIndows 10 although I can on other browsers and on Firefox app on my Android tablet

Some videos on Youtube are loading endlessly, I know the problem is with Mozilla because others explorers play the same videos at once, without any problem.

I've already cleaned the cookies and updated Mozilla to the last version as some might recommend it to do, however problem persists. Any idea of what could be the problem?

(I use Pocket tube from a while ago, but I am starting to think it might be that the problem even though this is a recent problem)