Firefox 技術支援討論區

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

I've spent days, reading the forums and other places on how to fix this issue, and nobody or anyplace has an answer. I've tried every single thing. I've been using firefox for many years, and have built and fixed computers for over 20 years.

This is unreal. I've been given instruction here a couple times, and they don't work. I'm being told, "it works for everybody else" So I'm the only one having this problem. Can somebody that knows how to fix this dam issue with all addons and themes being corrupt?

I'm also using waterfox with no problems at all with addons and themes, I've tried chrome also, and all firefox addons i use and themes work fine. What's the deal?

Hi, I'm back to an older computer where I already had Firefox installed. I have it installed and synchronized on 3 other computers and it works perfectly there. My main issue is that in the settings, Firefox is supposed to open with all the tabs I had opened when I closed it. It doesn't... It sends me to the home page. Second issue, also unique: I'm using Duck and go as search engine, and I have the same issue: it doesn's save my preferences (when it does on the same computer with Brave browser) Should I uninstall it all and try again? I already applied all the solutions suggested in th online help pages...

Thanks! Best,

For some websites, get the following error message: "Error: Secured connection failed. While connecting www.obelink.de, the following error occured: PR_END_OF_FILE_ERROR This web site cannot be displayed, because the authencity of the received data could not be verified" (Sorry - I use Firefox German version, so this is my translation of the German error message) I get this error mostly after Firefox update, presently: 102.0.1 (64-Bit) I tried to empty the cache, closed Firefox (Shft + Ctrl + Q), restarted - nope. Interesting detail: When connecting to www.obelink.de on my Samsung Tab A7 (Firefox for Android 102.2.0), the web site opens instantly. And the Android firefox is much faster that this here (Win 10). Can anybody help to fix the issue?

Hi,

So far this year, Firefox updates are causing problems.

Sometimes it updates in the middle of my seeing patients.

It used to give me the option of restoring all tabs. Now it no longer permits that option, so I have to painstakingly go through my recent history and add each needed tab - very time-consuming and annoying. I don't want to switch to Chrome but may have to as I have to use it anyway for sites that don't support Firefox.

I recently ran into a problem with firefox and amazon. That was fixed by uninstalling/reinstalling and using links from the 'old firefox data' file. Some things did not come back as expected so I did a system restore. The last restore point was before the problem. That did not bring back the missing items though.

One of the things that changed is the 'shortcuts' The shortcuts I used have mostly gone away and do not re-populate, so far. I liked the convenience of having this list of frequently used shortcuts and half the ones I always used are gone.

The recent activity links seem to be limited to 16 and are huge icons.

Now there was a change to the control bar top of the page. Specifically the download status icon. It used to show the download progress and terminate when the dl is complete. NOW, and I find it annoying, upon completion of the dl, a drop down list of the most recent downloads pops-up. Why? I do not need to see that list every time a dl successfully occurrs. And why is there no way to let it go back to the previous operation?

There is an old adage that software developers don't seem to get: "If it aint broke, don't fix it."

I just tried to open a new window using File, New Window. It is GONE. I always use that. Now all I get are New Tab New Container Tab (grayed out so I can't select that) New Private window, some other stuff.

The same is true if I right click. I get: Open Link in New Tab Open Link in New Private window.

What did I do to cause these changes?

I have been using Firefox for years and have always used Gmail as my default email account. Suddenly I can no longer open a mailto link - just on one of my several PCs. I go to settings and there is no option for Gmail or anything else. I tried copying the link from one of my other computers but there is nowhere to Paste that. Weird...

Hello there! So, I've just installed Firefox in a notebook I have and now there's a website where I can't see some pictures. https://i.imgur.com/E86dhVB.png There should be a picture there instead of (IMG:link) https://i.imgur.com/7lzrbfU.png There should also be a picture there, behind "Redvirux". Some pictures are shown, though, but most aren't. It's an http website, but it had been working fine on my Windows 8 instalation. Do I need some codecs? Is it a Windows 10 problem?

As the title says, ctrl+tab simply doesn't do anything anymore for me. All the other hotkeys (ctrl+t, ctrl+1, etc.) are working normally. I haven't changed any settings or installed any extensions lately. It still doesn't work if I restart into Troubleshoot mode.

I really can't figure out what happened.

An old question but seems like the about:config parameters have changed recently. the following don't exist anymore : toolkit.cosmeticAnimations.enabled ui.prefersReducedMotion

I've searched with other keywords but couldn't find the new one.

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Hi there,

All the icons on the taskbar when I open up Firefox have disappeared... and I now have the same "world" type symbol for everything. I've Googled and followed instructions, but I'm not seeing what the instructions are telling me to look for, so I can't make the changes.

Can you please send me a step-by-step on how to resolve this. I can't even 'open a page in a new tab'. That function has also disappeared.  ?????

I don't know what could have caused this. Would appreciate your help.

Cheers, Carolyn

Referring to this forum post, step 2 of the chosen solution no longer exists. Please help.

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David