Firefox 技術支援討論區

For some reason my Bookmark Tool Bar no longer displays anything. It is a blank strip across the top of the screen. However all of my bookmarks can be displayed on the right or left side of the screen in a vertical format. I can not find a way to repopulate the original Bookmark Tool Bar and find the current display very awkward give the number of bookmarks I have on file. Is this a result of an intentional upgrade or software failure?

I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.

I recently changed the Privacy & Security settings in Firefox v100.0.2 (Mac) to "Enable HTTPS-Only Mode in all Windows". Since that change, even though Google is my default search engine, all searches take me to a window that says: "You’ve enabled HTTPS-Only Mode for enhanced security, and a HTTPS version of www.searchbaron.com is not available." I did a google search and the recommendation was to delete the searchbaron extension in Extensions but there isn't one there. I like the security of only going to https sites and if possible would like to keep that setting.

Does anyone know what is going on and how I can fix this? Thanks.

I am currently using Firefox v. 100.0 (64-bit) on Windows 10 Home v. 21H2. Recently, I have been unable to get package tracking information from the website fedex.com, nor can I log into my FedEx account. When trying to track a package, the FedEx site displays the following message: "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later." Likewise, when trying to log in, the site shows this message: "We are having trouble establishing a connection. Please refresh the page." Repeated attempts in both cases have failed. In the past, the fedex.com site has functioned flawlessly with Firefox. Moreover, I do not experience either of these problems with Google Chrome.

Please advise.

I had jira as my default search engine (https://jira.<mydomain>.com). This continues to work on my existing profile. But i am unable to add it on a new profile, I get an error "Firefox could not install the search engine from: https://jira.<mydomain>.com/osd.jsp"

So, i tried copying the existing profile folder and using that folder for the new profile, but firefox removes the jira search engine and gives me a warning saying that the default search engine was changed to Google (screenshot attached)

Is there a way to get this added via a hack of some kind? I wanted separate profiles so that I keep my project profiles separated - bookmarks, cookies, scripts etc.,

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other times it is completely normal.

Of the 3 in the house, this is the one connected to the incoming router from the ISP. The other two are connected by wifi, also using FireFox but completely free of the laptop’s seizing up. I have sent in a dozen FF Crash Reports

Even on the laptop, when slowed down to a crawl, the Ookla speed test shows the ISP’s full connection speed of 250MB/s

The problem has survived: • clearing the OS’s DNS cache • running it on the wifi mesh (disconnected from the Ethernet hardwire)at the other end of the house • refreshing FF using “Troubleshooting Info” • clearing FF StartUp cache • clearing FF Cashed Web Content (which quickly climbs back to ~800MB — is this a reasonable load?)

It is now asking me to confirm whether, with CMD-Q pressed, I really want to quit. I am in HTTPS-only mode, and it fails to recognize an HTTPS url, asking if I want to continue on to the HTTP site.

The laptop has run FF for 16-18 months before this showed up. Possibly at the time when I started to delete all cookies (with exceptions) at quitting FF, and enabling HTTPS-Only mode. But reverting these also makes no difference.

Do I have to ditch FF and use Safari?

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

no ryme or reason that i have found. not a continuous issue, works normal 3 hours, next minute boom takes off immediately to bottom, if i reverse direction action will stop, then i drag bar back upward where it took off. I have replaced batteries in mouse thinking low voltage, not this issue, on-screen cursor will stop/n start or to me acts like too many other background apps running using all bandwidth or ram = low batt voltage =replace batt problem solved. scrolling issue does seem to happen more often in overnight hours, hard to say definitively, MS is no help, after reading 9 pg. of community scrolling issues mine is diff. no issues of randomly, this has been happening for awhile 2yrs maybe more. its the random part that confuses me, i gone threw all mouse settings on/off n firefox, windows, HP, no fix, no error, very odd, i have changed wireless mouses, i dont think i've tried a corded one, after this i will, just gotta find it. HP laptop; Gear Head MPT3200RED mouse;HDMI cord to 42" Sanyo LED TV; ANKER USB w/4 xtra slots; I never touch laptop lid is closed all time, multiple screen switch on. Its very annoying only one indention roll of wheel, one line selected in win settings, mouse receiver plugged into laptop which is approximately 6 ft. away max. there will be days works perfectly normal, n then this evening started again, probly been week maybe, i'm gonna start keeping track of every factor i can think off date, time, website, tabs active, extension s on/active eg. just now tubi going threw my list which is very long page, 6 dvd picture lines down boom takes off just caught it around line 20 outta 150 lines maybe, heres thot, internet access threw verizon hotspot using tether hi speed cable connected to Galaxy S9, if web page not fully loaded thats when action starts, once it starts doesnt matter then random part kicks in, i can restart cpu, or disconnect S9 for minute , sometimes that helps, but not always. oh. i also use onscreen keyboard to type...suks...this Q has taken over hour to type as i click one letter at a time to spell words, my hand n index finger cramping. any thots you can think of wud be most appreciated , i'll do my best at documenting incidents , thnx vic

Hello, I just installed windows 10 on my nephews computer. I installed firefox so I don't have to use edge, but firefox won't start. It just flashes. I have tried re-installing firefox, deleted all mozilla and firefox files and folders and clean installed firefox, even reinstalled windows. Troubleshoot mode don't work, it just flashes too. I checked for Crash Reports, but there are none. The only time it works is when windows is in safe mode, I even upgraded to computer to windows 11 hoping that it would fix what ever is going on. But it didn't. I honestly have no idea what to do next. Firefox has worked on that computer before. Everything else works fine, it's just firefox that won't work. If anyone has any ideas, please let me know.

This morning YOPmail showed up on my windows 10 foxfire as a pinned tab. It claims to be an extension (chrome). Nowhere does anyone say it is malicious...but I want it gone and nowhere is there instructions on how to remove it...I have contacted the dev. we'll see...

It is my business computer and I don't like software, apps, code, extensions or add-ons that i cant get rid of.

Any help would be appreciated.

Jim

When using built in search (google default) -- browser stops responding. Shows Firefox new tab background when loading the search. Issue resolves on Firefox close and re-open. Paste and go, creating new tabs also fail with same 'new tab background' displayed. Issue is intermittent but appears often, at least 4-5 times a day.

Tested same sample search with google chrome in same time period, no issue.

Issue appeared around the V99 update. Fix would be greatly appreciated - exiting and re-opening browser, dropping all tabs to reload is a serious usability issue.

Still can't print from Firefox at all - Print Preview error or Stuck in Spooler - Windows 10 Pro x64

I am now currently running Firefox 100 and I still have the same problem I posted months ago. Firefox refuses to print anything, even to virtual printer drivers such as Microsoft Print to PDF. The document(s) always get stuck in the spooler and the only way to clear them is to stop the Print Spooler service and restart it. I have uninstalled and reinstalled Firefox a number of times with no solution.

I can print from any other browser or application with no problems. This is purely, as far as I can tell, a Firefox-specific problem.

I've explored every Firefox Preference setting I can find that has anything to do with printing. If anyone can help, please do. It's very frustrating to have to change to another browser to print from. I've primarily used Firefox for well over 10 years.

Also related: if someone can point me to how to reset JUST the printer settings to their default, I can start from there. It may even fix my problem.

Any help would be greatly appreciated!

[email removed from public]

Hey, I can't add new filetypes to the handlers.json Who had this before? I have already reset Firefox, deleted handlers.json, used safe mode... all without success For example, when I click on a ZIP file, the "save as" menu opens immediately. In the FF settings this filetype does not appear. So I can't define how to handle new files. I have also tried the addon "Content-Type Fixer Content-Type Fixer".

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100