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Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (閱讀更多)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Runky Rodo 於 4 天前 詢問

Runky Rodo 最近回覆於 2 天前

Version 147 problems

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestion… (閱讀更多)

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestions for a fix?

kevindahl2001 於 2 天前 詢問

TyDraniu 最近回覆於 1 天前

ChatGPT blank screen

My ChatGPT page is malfunctioning. Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I ope… (閱讀更多)

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

eic33 於 1 天前 詢問

TyDraniu 最近回覆於 1 天前

Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (閱讀更多)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Jota 於 1 個月前 詢問

Jota 最近回覆於 6 天前

  • 已解決

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (閱讀更多)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Stockdalecarina1 於 3 個月前 詢問

Kiki 於 3 個月前 解答

Video Playback issues on Firefox

I'm on a Mac using Mac OS Big Sur, 11.7.10. Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will pla… (閱讀更多)

I'm on a Mac using Mac OS Big Sur, 11.7.10.

Videos will not play on Firefox, whether on Youtube, in social media, on websites, or whatever. Sometimes the video will play with no audio, sometimes I just getting a rolling wheel.

I have other functionality issues that may be related.

I don't want to close and restart all the time. I am considering changing to a new default browser over the issue.

If I switch to Chrome or Safari, the videos play fine. Which seems like my answer.

54sb49x8fz 於 4 天前 詢問

  • 已解決

ChatGPT not working after new browser update

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the… (閱讀更多)

After being prompted to update the browser this morning, and after I updated it, I can no longer use ChatGPT. Chat GPT will open, but it's unresponsive, can't log in, the arrow button to submit an inquiry doesn't work, and none of the other features of ChatGPT are working

pankewycz 於 1 天前 詢問

Denys 於 1 天前 解答

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data U… (閱讀更多)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

mark.a.craig 於 3 天前 詢問

Denys 最近回覆於 1 天前

How can i remove Ai?

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want … (閱讀更多)

I despise ai in every use and way with a passion. Now, it gets spammed everywhere on this browser, with no apparent way to disable and/or remove that filth. I don't want to see it, ever! Why is it even on by default??? I don't want "chatbots", "Ai assistants" or any of that shit at all.

julian47061 於 2 個月前 詢問

Konstantina Papadea 最近回覆於 2 個月前

Recover data from previous version of fire fox and help with the new version

Recover data from previous version of fire fox and help with the new version I can be reached at [edited phone# and emails from public community support forum] or [edite… (閱讀更多)

Recover data from previous version of fire fox and help with the new version

I can be reached at [edited phone# and emails from public community support forum] or [edited] or [edited] I have used both emails in the past. In general I have not had a very good experience with this new version!! Can someone please help me!

Thanks James Webb

Jim Webb 於 1 週前 詢問

Firefox not working, youtube,facebook and other sites?

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as i… (閱讀更多)

Hi, all of a sudden today, firefox has not worked properly, initally i thought it was my router, but upon trying google chrome, i can confirm its firefox not working as intended. I cant watch any youtube vids, they just sit on a loading circle, facebook wont load and various other websites wont load. Ive tried clearing cache/cookies etc, tried resetting my pc, nothing is working?

Achilles 於 3 天前 詢問

Paul 最近回覆於 3 天前

  • 已解決

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (閱讀更多)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

mico515 於 3 天前 詢問

Denys 於 3 天前 解答

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur i… (閱讀更多)

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur in Deutsch ist?

rikweb 於 3 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 個月前

  • 已解決

Firefox on MacOS Tahoe "freezes" after closing and re-opening my laptop

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen… (閱讀更多)

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

  • It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
  • I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
  • The bug still happens if I'm not focused on the Firefox window but on a different app.
  • The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

  • Updating my OS.
  • Restarting my laptop.
  • Disabling hardware acceleration.
  • Disabling themes and extensions.
  • Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

leejasper851 於 1 個月前 詢問

leejasper851 於 3 週前 解答

  • 封存

Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (閱讀更多)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

atmosferna 於 6 個月前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 個月前

Feedback

I’ve been trying for 30 minutes to find how to just give Mozilla feedback. It’s intentional. These ghouls don’t want to hear how they are ruining our software

pzkn5yph8m 於 4 週前 詢問

wirkutskijkarl 最近回覆於 4 週前

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (閱讀更多)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Herb Burgleman 於 2 個月前 詢問

Paul 最近回覆於 3 週前