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Missing Group Tabs

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and s… (閱讀更多)

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Allyson Marie Vicera 於 6 個月前 詢問

jscher2000 - Support Volunteer 於 6 個月前 解答

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ESR for Win 7

I have Firefox 115.0.3 on my Win 7 32bit. Do I still have to download the ESR or is 115.0.3 still in the okay range of 115?

gailerskine 於 8 個月前 詢問

TyDraniu 於 8 個月前 解答

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Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (閱讀更多)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

John Purretta 於 11 個月前 詢問

TyDraniu 於 11 個月前 解答

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Group tab isn't Working

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group… (閱讀更多)

I've got Reading the full Article on GROUP TABS that has been released yesterday on My Firefox it Got Update and Installed But I just couldn't found the "Add to the Group option when I click right at any of my tab" + If I drag over one on Another Tab it just got replaced like they substitute their Places No BOX Border line Shows No Group Created NOTHING. I'm a Nearly 6 Year Old Firefox User I NEEDED that FEATURE SO BADLY PLEASE FIX it SOMEHOW. ThAnks Regards: Loyal USer

reviewtvnetwork 於 6 個月前 詢問

MarkRH 於 6 個月前 解答

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Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (閱讀更多)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Cait Ferguson 於 1 年前 詢問

Paul 於 1 年前 解答

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Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (閱讀更多)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

tdp158 於 11 個月前 詢問

jscher2000 - Support Volunteer 於 11 個月前 解答

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Can't upgrade firefox to newer version on ubuntu laptop

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu … (閱讀更多)

I'm running Firefox browser 88.0 (64) bit, and have been trying since before Xmas to upgrade it to a newer version. It's installed on an older Dell laptop running Ubuntu 16.04 LTS (which I've also tried repeatedly to upgrade without success).

I've tried to upgrade both through the UI, but also tried using the command line in Terminal. Per advice in other threads, I've found the best mirror site and changed my settings to use that, but still no luck. Even the preliminary "sudo apt update" via Terminal fails; the first error tells me that the public key is not available. I assume that's the place to start, but don't know how to correct it.

I'm up against the deadline for updating my browser, and would very much appreciate any help you can provide. (Please note that I'm posting from a newer computer, so automatically generated info about my system won't apply. See the screenshots for that info).

gafagin 於 10 個月前 詢問

James 於 10 個月前 解答

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Firefox new tab wallpaper isn't displaying properly

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpap… (閱讀更多)

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpapers' on the new tab page to try to fix the problem but nothing happens. No wallpapers show up under that section either where it used to be when it was working. I've restarted Firefox and the same thing happens. I have not enabled any third party CSS wallpaper.

Apart from that, everything else is working as it should. I'm sort of a computer-idiot so if anyone could please use layman's terms it would be very much appreciated!

cinematicnovella 於 1 年前 詢問

cinematicnovella 於 1 年前 解答

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video downloadhelper and easy youtube video downloader not working

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest… (閱讀更多)

FINALLY got my zorin os to update, and now also have the newest version of firefox uploaded and working. My singlefile addon works properly, I have upgraded to the newest versions of my video downloaders, and I have cleared my history, but my 2 video downloaders still don't recognize any videos on youtube. Any suggestions or alternative downloaders?

russellofthedesert 於 7 個月前 詢問

russellofthedesert 於 7 個月前 解答

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Mozilla Firefox slow on Windows 11 24h2

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same iss… (閱讀更多)

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same issue when I first installed Windows 11 23H2 Pro and that was resolved somehow but it was 2 or 3 years ago and I've no idea what the solution was back then. I've tried some basic stuff including Test suggestion which of course didn't resolve anything as almost all of them are referring to cleaning cache, reinstall Firefox etc and it literally has nothing to do with my situation. Any solutions?

anwylyds 於 4 個月前 詢問

anwylyds 於 4 個月前 解答

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All of my addons are disabled and won't re-enable!

All of my addons are disabled and won't re-enable! They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.… (閱讀更多)

All of my addons are disabled and won't re-enable!

They all say "addon name" could not be verified for use in Nightly and has been disabled. See attachment clipboard00.jpg

If I try to install an addon from the recommended extensions settings (for example "return youtube dislike ") I get a message bubble stating "The Addon downloaded from this site could not be installed because it appears to be corrupt. {OK!}" See attachment clipboard01.jpg

The message above about addons appearing to be corrupt happens if I go to any of my current addon pages and try to redownload them.

Greg Stanford 於 8 個月前 詢問

Greg Stanford 於 8 個月前 解答

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When downloading from Outlook on the web using Firefox ESR, an unnecessary string is added to the file name.

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automa… (閱讀更多)

When accessing Outlook (https://outlook.office.com) using Firefox ESR version 128.9.0 and attempting to download a file attached to an email, the string 'UTF-8' is automatically inserted at the beginning of the file name, which is causing issues. This phenomenon does not occur with other browsers such as Edge or Chrome.

Is there a way to solve this problem?

fujioka25a 於 7 個月前 詢問

jscher2000 - Support Volunteer 於 7 個月前 解答

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Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (閱讀更多)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Myra 於 8 個月前 詢問

jscher2000 - Support Volunteer 於 8 個月前 解答

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Viewing streams on Twitch.tv quickly become corrupted (colorful static)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (閱讀更多)

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

  • When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
  • The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
  • The ads may become corrupted in the same way that the main video feed can.
  • When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
  • When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
  • The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
  • Disabling my browser addons does not help.
  • Private browsing window does not help.
  • Clearing my browser cache does not help.
  • I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
  • Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

brian.henson1 於 10 個月前 詢問

brian.henson1 於 10 個月前 解答

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Yahoo, I try to acess mail or yahoo and get this "https://guce.yahoo.com/consent?brandType"

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong" all searches I have… (閱讀更多)

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong"

all searches I have done to try and resolve seem to be 2019 or older with the 2024 being locked.

I type in yahoo.com, do a search yahoo, they all come up the same message. anything yahoo related I cannot load. and get this same message.

I run malware byte and Ccleaner neither solved this issue

I use Microsoft edge and have no issues.

thank you

loveless3 於 10 個月前 詢問

jscher2000 - Support Volunteer 於 10 個月前 解答

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Embedded YouTube & VPN

Hi, Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, … (閱讀更多)

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

Austin McNally 於 1 年前 詢問

Austin McNally 於 1 年前 解答

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中国账号无法登陆firefox浏览器

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the int… (閱讀更多)

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the international version https://accounts.firefox.com As login URLs, the two accounts are not interconnected. After recently upgrading to a new computer and downloading Firefox again, I am unable to use the synchronization function https://accounts.firefox.com.cn/ Login to the account, the specific manifestation is to enter the correct password when logging in, and it will continue to display 'processing'. But by directly entering the above website address, you can log in to your account normally. I now need a solution to the synchronization issue by moving bookmarks, plugins, themes, and synchronized tabs from my previous Firefox computer to my new computer.

由于相关政策法方面原因,中国版的firefox使用了https://accounts.firefox.com.cn/作为登陆账户网址,同时而国际版使用https://accounts.firefox.com作为登陆网址,两者账户不互通。

最近换了新的电脑以后,重新下载firefox,使用同步功能时,无法使用https://accounts.firefox.com.cn/登陆账户,具体表现是登陆时输入正确密码后登陆,一直显示处理中。但是直接输入上述网址,可以正常登陆账户。

我现在需要可以解决同步问题的方法,将我原来电脑中firefox中的书签,插件,主题以及同步的标签页移动到新电脑中。

summerice_h 於 8 個月前 詢問

summerice_h 於 8 個月前 解答

火狐书签记录,无法同步。手动同步没有反应

因工作需求,分别在五台电脑登录我的火狐账号(国内版账号),进行书签操作共享。 现在不知道因为什么问题导致,是火狐的历史书签没法多端同步(自动/手动均无效), 其中尝试设置了 排障模式/about:config部分参数: ①contextParam--fx_desktop_v3; ②identity.fxaccounts.oauth.ena… (閱讀更多)

因工作需求,分别在五台电脑登录我的火狐账号(国内版账号),进行书签操作共享。 现在不知道因为什么问题导致,是火狐的历史书签没法多端同步(自动/手动均无效), 其中尝试设置了 排障模式/about:config部分参数: ①contextParam--fx_desktop_v3; ②identity.fxaccounts.oauth.enabled设置为false,仍然未解决问题。 有解决方法方便直接联系3003378498@qq.com,求求大神帮帮忙,谢谢

panlihao1108 於 5 個月前 詢問

Kiki 最近回覆於 5 個月前