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I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (閱讀更多)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Abdullah Moabaraki 於 8 個月前 詢問

Kiki 最近回覆於 6 個月前

Bank of America login

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't he… (閱讀更多)

I can no longer enter a password on the login page at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. I was able to change my password but it didn't help. A BofA agent could not identify the problem and walked me through the login using Chromium.

Tom Kuiper 於 4 個月前 詢問

Tom Kuiper 最近回覆於 4 個月前

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cannot share anthn on Facebook

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Fire… (閱讀更多)

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Firefox get a black box on the bottom right that says something wrong . I have tried to copy the entire hing but can not i got some of it I have even reinstalled firebox ans still can not share anything I have tried contacting Facebook but that does not happen no response i appears to work in Chrome on a noter Facebook account so it is Firefox. i will send you what i could get on the screen shot the part that is missing s the part that says something s wrong

Mary 於 7 個月前 詢問

Paul 最近回覆於 6 個月前

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Deleting all my bookmarks at once

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a… (閱讀更多)

I want to delete all my bookmarks at once -- I have nearly 1,500. I already asked this question and the response I got showed me how to do this by selecting each one at a time. I want to delete them all, AT ONCE!

Not selecting each one and holding down the CTRL key.

Btw, I already explained this ... so, is there a way. I've tried uninstalling and reinstalling and not keeping the former settings. But the stupid bookmarks keep coming back!

tomcalwriter 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 年前

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Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (閱讀更多)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

John Purretta 於 1 年前 詢問

TyDraniu 於 1 年前 解答

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How do I sync two computers

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is n… (閱讀更多)

I have two computers that I use at different times and for different reasons. I want the open tabs on them to be the same. I am signed in on both computers but there is no syncing happening, even when I go into the menu under my account. It says it's syncing, but it's not. When I try to "Add another device" the option of adding another computer is not given. I do not want to use the profile backup because I want to MERGE the two sets of open tabs between the computers, not overwrite one.

YankeeHorses 於 1 年前 詢問

YankeeHorses 最近回覆於 1 年前

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My email got locked even when trying to create a profile in FF Nightly, even though I received the code in my email

I just tried creating a new profile in Nightly, and I received the "Approve sign-in to Firefox" email with a code, twice, but the profile page kept saying that my email b… (閱讀更多)

I just tried creating a new profile in Nightly, and I received the "Approve sign-in to Firefox" email with a code, twice, but the profile page kept saying that my email bounced or something. Now it's saying it's locked.

Nada 於 10 個月前 詢問

Nada 於 9 個月前 解答

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Фризы в firefox 142 Red OS 8 Raspberry Pi 5

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно. … (閱讀更多)

При заходе на сайте ya.ru и если на нём имеется строка с видео или поиск с алисой, то начинаются сильные фризы. Это ошибка именно в firefox 142, проверенно.

MiG31BM 於 6 個月前 詢問

MiG31BM 於 2 個月前 解答

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Error code when trying to log in to Yahoo email accts

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and … (閱讀更多)

Up until 2 days ago, I had no issues accessing my yahoo email accounts (sbcglobal.net through At&T) I had done nothing different re settings. I rebooted my modem and my computer several times. I deleted old history which I do several times a week anyway. I called AT&T support team but they just suggested logging on to another browser. So I tried Edge and was able to access the emails successfully. I even "refreshed" Firefox and nothing changed except I had to replace several quick links. I checked for updates and discovered my Firefox browser is up to date. My Android cell phone has no issues with the emails. I have one on Firefox browser and one with Chrome on my cell phone and no issues with either one. I have been using the same log in link for many years. I even explored the new way to log in called "Currently.com" for yahoo mail. Still won't work on Firefox. But it does work on Edge. I would prefer to continue using Firefox for browser but need to use Edge til I figure this out. Any suggestions would be greatly appreciated. (BTW wifi IS on and the connection for everything else works fine.

Here is the message I get when I try to log in: "Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over." Legal policy center Privacy policy Terms of use Accessibility Your privacy choices ©2025 AT&T Intellectual Property. All rights reserved.

k4233 於 1 年前 詢問

k4233 於 1 年前 解答

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immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (閱讀更多)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

anthony.villano 於 3 個月前 詢問

jscher2000 - Support Volunteer 於 3 週前 解答

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Unable to sign in to Mozilla account for Firefox Sync.

I'm trying to log into this page: https://accounts.firefox.com The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click a… (閱讀更多)

I'm trying to log into this page: https://accounts.firefox.com

The sign up or sign in button doesn't work. The first time I click it, it immediately refreshes. I click again and nothing. On the 3rd click, it just spins for 30 seconds then goes back to being blue. This continues every time I attempt to click further.

I can login on this page just fine using Firefox on my android phone. I can also login using the Edge browser. Matter of fact, I had to use Edge so I could post this issue.

This is a completely fresh install of Firefox, on a completely fresh install of Windows.

hdonnell78 於 1 年前 詢問

hdonnell78 於 1 年前 解答

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Website do not works . code 500

hi Firefox 115.24.0esr (64-bit) do not allow my see this website .But Chrome works good. https://www.gowork.pl/opinie_czytaj,961131 Code 500 UPSSS! An error occurred wh… (閱讀更多)

hi Firefox 115.24.0esr (64-bit) do not allow my see this website .But Chrome works good.

https://www.gowork.pl/opinie_czytaj,961131

Code 500 UPSSS! An error occurred while loading the page. Make sure you are connected to the internet and try again.

How to fix this .

olek 於 8 個月前 詢問

olek 最近回覆於 8 個月前

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Mozilla Extended Support Browser

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 … (閱讀更多)

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 years on each on Every single family Computer and give in to their Scare tactics for financial, environmental and Ethical reasons.

I am currently running Firefox "Extended Support," or ESR, I think it's called. Was wondering, If I ever **DO** decide to upgrade our bloatware Spyware operating system(s), basically if they break enough Apps like Apple Likes to do to force an upgrade, how difficult or easy would it be to Migrate from ESR to the latest regular version of Mozilla/Firefox...with all my Settings, etc. still in place?

LiveWire 於 1 年前 詢問

LiveWire 於 1 年前 解答

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Bug: Frequent failure of moving bookmarks around within bookmarks menu

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my … (閱讀更多)

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

TNT666 於 1 年前 詢問

TechHorse 最近回覆於 1 年前

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Twich Live Streamings

Since Mozzila updated to 115.23 to x64 Windows there is no longer the abillity to watch Twich live Streamings. Is this going to be permanent ? Should we all leave Fi… (閱讀更多)

Since Mozzila updated to 115.23 to x64 Windows there is no longer the abillity to watch Twich live Streamings. Is this going to be permanent ? Should we all leave Firefox after so many years od succefull use and go to Chrome? Are you aware of similar live broadcasting issues ? Wiil Mozzila include a solution soon?

AnthoniusII 於 8 個月前 詢問

Denys 於 8 個月前 解答

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Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (閱讀更多)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

PETER GORDON 於 1 年前 詢問

PETER GORDON 於 1 年前 解答

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Transferring bookmarks

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox br… (閱讀更多)

I recently got a new computer, Apple iMac. I'm trying to transfer all my bookmarks I have on my older HP computer to the newer computer Apple. I downloaded the Firefox browser to the iMac. I see where there is a link to transfer bookmarks when I loaded the browser. But, when I click on the link, nothing really happens? There is no transfer of my bookmarks for my old computer to the newer computer. My OS with my older HP was Windows 7. My OS with my acquired Apple is Monterey. Can someone be of help with transferring bookmarks from one computer to another? I have many bookmarks so it would be very helpful to be able to make that transfer. Thank you.

sciencemagic 於 1 年前 詢問

sciencemagic 最近回覆於 1 年前

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Tabs group lost after recent update

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manag… (閱讀更多)

I have lost my tabs after the recent update. They used to show all tab groups in toolbar icon as mentioned here (https://support.mozilla.org/en-US/kb/tab-groups) in manage tabs section. Only the groups that were open are retained, the groups which were closed are lost. They contained important tabs which I haven't bookmarked. I didn't see any policy of removal of inactive tab groups after certain time, any help would be really appreciated. I use the desktop app on Linux.

Bhaumik Tripathi 於 6 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答

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Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (閱讀更多)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

MikeZZ 於 5 個月前 詢問

jscher2000 - Support Volunteer 於 5 個月前 解答