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MozCrashReason: MOZ_CRASH(Shutdown hanging before starting)

Crash Details: Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorI… (閱讀更多)

Crash Details:

Accessibility: Active AccessibilityInProcClient: 0x400 AdapterDeviceID: 0x1916 AdapterDriverVersion: 23.20.16.4973 AdapterSubsysID: 06de1028 AdapterVendorID: 0x8086 Add-ons: ciscowebexstart1%40cisco.com:1.5.0,formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:10.1.2,default-theme%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 AvailablePageFile: 3234070528 AvailablePhysicalMemory: 1982582784 AvailableVirtualMemory: 138530881802240 BIOS_Manufacturer: Dell Inc. BreakpadReserveAddress: 1866899390464 BreakpadReserveSize: 83886080 BuildID: 20200429190206 CPUMicrocodeVersion: 0xcc ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1589907745 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 GPUProcessLaunchCount: 1 GPUProcessStatus: Running InstallTime: 1589270159 LauncherProcessState: 0 MemoryErrorCorrection: None ModuleSignatureInfo: {"FireEye, Inc.":["AppMonitorDll.dll"],"International Business Machines Corporation":["ObsBaseAgent64.dll","WinSSOAgent64.dll"],"Microsoft Corporation":["msvcp140.dll","msvcr120.dll","msvcp120.dll","VCRUNTIME140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["mfperfhelper.dll","msmpeg2vdec.dll","mf.dll","evr.dll","ntshrui.dll","TaskFlowDataEngine.dll","explorerframe.dll","dataexchange.dll","credui.dll","dxva2.dll","usp10.dll","MSAudDecMFT.dll","twinapi.dll","wscapi.dll","appresolver.dll","OneCoreCommonProxyStub.dll","DWrite.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","NapiNSP.dll","pnrpnsp.dll","winrnr.dll","actxprxy.dll","CoreUIComponents.dll","cscapi.dll","OneCoreUAPCommonProxyStub.dll","cdp.dll","dbgcore.dll","webauthn.dll","srvcli.dll","urlmon.dll","iertutil.dll","WINMMBASE.dll","winmm.dll","AudioSes.dll","amsi.dll","wbemsvc.dll","fastprox.dll","wbemprox.dll","MMDevAPI.dll","rasadhlp.dll","wsock32.dll","wbemcomn.dll","oleacc.dll","mpr.dll","dsreg.dll","xmllite.dll","dhcpcsvc.dll","avrt.dll","RTWorkQ.dll","mfplat.dll","linkinfo.dll","FWPUCLNT.DLL","ColorAdapterClient.dll","mscms.dll","WinTypes.dll","msvcp110_win.dll","wshbth.dll","policymanager.dll","d2d1.dll","nlaapi.dll","d3d11.dll","dcomp.dll","CoreMessaging.dll","propsys.dll","uxtheme.dll","twinapi.appcore.dll","rmclient.dll","dwmapi.dll","dbghelp.dll","gpapi.dll","DXCore.dll","dxgi.dll","ntmarta.dll","sppc.dll","slc.dll","wtsapi32.dll","rsaenh.dll","dpapi.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","winsta.dll","devobj.dll","version.dll","sspicli.dll","userenv.dll","umpdc.dll","msasn1.dll","kernel.appcore.dll","profapi.dll","powrprof.dll","win32u.dll","gdi32full.dll","wintrust.dll","cryptsp.dll","bcrypt.dll","msvcp_win.dll","KERNELBASE.dll","crypt32.dll","ucrtbase.dll","cfgmgr32.dll","bcryptPrimitives.dll","windows.storage.dll","setupapi.dll","msctf.dll","combase.dll","shell32.dll","SHCore.dll","msvcrt.dll","user32.dll","nsi.dll","oleaut32.dll","ole32.dll","shlwapi.dll","kernel32.dll","clbcatq.dll","imm32.dll","rpcrt4.dll","sechost.dll","gdi32.dll","psapi.dll","ws2_32.dll","advapi32.dll","ntdll.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","mozavcodec.dll","nss3.dll","freebl3.dll","nssckbi.dll","softokn3.dll","mozavutil.dll","AccessibleHandler.dll","mozglue.dll","ia2marshal.dll","lgpllibs.dll"],"Sentinel Labs, Inc.":["InProcessClient64.dll"]} MozCrashReason: MOZ_CRASH(Shutdown hanging before starting.) Notes: FP(D00-L1100-W00001000-T000) DWrite? DWrite+ WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ProxyStreamSize: 136 ProxyStreamSizeFrom: IStream::Stat ProxyStreamUnmarshalStatus: !aInitBufSize ReleaseChannel: esr SafeMode: 0 ShutdownProgress: quit-application StartupCrash: 0 StartupTime: 1589907352 SystemMemoryUsePercentage: 76 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20200429190206","version":"68.8.0","vendor":"Mozilla","displayVersion":"68.8.0esr","platformVersion":"68.8.0","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8088,"virtualMaxMB":134217728,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":3072,"speedMHz":2496,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":18363,"windowsUBR":778,"installYear":2020},"hdd":{"profile":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"binary":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"},"system":{"model":"SanDisk X400 M.2 2280 256GB","revision":"X4130012","type":"SSD"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"06de1028","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"23.20.16.4973","driverDate":"2-28-2018","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"basic","gpuProcess":{"status":"available"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"unavailable-no-angle"},"d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"appleModelId":null,"isWow64":false,"isWowARM64":false,"sec":{"antivirus":["Sentinel Agent"],"antispyware":null,"firewall":["Sentinel Firewall Control","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"IN","browser.search.widget.inNavBar":false,"general.config.filename":"<set>","layers.acceleration.disabled":true,"network.proxy.autoconfig_url":"<user-set>","pdfjs.disabled":true},"sandbox":{"effectiveContentProcessLevel":6},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":18197,"resetDate":18394,"firstUseDate":18197},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18134,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18134},"webcompat@mozilla.org":{"version":"10.1.2","scope":1,"type":"extension","updateDay":18388,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18388},"ciscowebexstart1@cisco.com":{"version":"1.5.0","scope":1,"type":"extension","updateDay":18394,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Join Webex meetings using Firefox ™","name":"Cisco Webex Extension","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"signedState":2}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"A theme with the operating system color scheme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18394,"updateDay":18388},"activePlugins":[],"activeGMPlugins":{"gmp-gmpopenh264":{"version":"1.8.1.1","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.1582.2","userDisabled":false,"applyBackgroundUpdates":1}}}} ThreadIdNameMapping: 24940:"Gecko_IOThread",24944:"JS Watchdog",24948:"JS Helper",24952:"JS Helper",24956:"JS Helper",24964:"Timer",24960:"JS Helper",24968:"Link Monitor",24972:"Socket Thread",25008:"IPDL Background",25012:"VsyncIOThread",25020:"WindowsVsyncThread",25024:"IPC Launch",25028:"Compositor",25040:"ImgDecoder #1",25044:"ImageIO",25056:"Cache2 I/O",25060:"Cookie",25076:"GMPThread",25080:"Worker Launcher",25096:"DOM Worker",25168:"StyleThread#0",25172:"StyleThread#1",25176:"StyleThread#2",25200:"ImageBridgeChild",25208:"ProcessHangMon",25216:"PlayEventSound",25272:"DataStorage",25280:"ProxyResolution",25304:"Cache I/O",25324:"mozStorage #1",25332:"HTML5 Parser",25336:"mozStorage #2",25348:"DNS Resolver #2",25356:"QuotaManager IO",25388:"DOM Worker",25400:"localStorage DB",25404:"mozStorage #3",25408:"ImgDecoder #2",25428:"mozStorage #4",25440:"DNS Resolver #3",25448:"DNS Resolver #4",25536:"URL Classifier",25540:"Classifier Update",25544:"mozStorage #5",25568:"COM MTA",24172:"DOM Worker",20856:"mozStorage #6",24780:"StreamTrans #7",20320:"StreamTrans #8",15796:"IndexedDB #5",21412:"Shutdown Hang Terminator", Throttleable: 1 TotalPageFile: 15334150144 TotalPhysicalMemory: 8480522240 TotalVirtualMemory: 140737488224256 URL: https://www.e-access.att.com/ccd/ UptimeTS: 3936.51422 Vendor: Mozilla Version: 68.8.0 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by nvini2000 2 週前

Last reply by FredMcD 2 週前

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Copy and paste doesn't work

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux … (閱讀更多)

When I try copy and paste on any webpage, nothing happens. I even tried cut and paste but only cut works. I'm currently using this version: 60.2.0esr (64-bit) Kali Linux distribution file Kali - 1.0

PS: Even tried to copy and paste while editing this message but it didn't work (I trie copy and paste using Ctrl+C/Ctrl+V, right click, middle-click/select/middle-click but nothing worked)

Asked by keith.akshay 1 年前

Last reply by FredMcD 11 個月前

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Firefox 60.6.1ESR crashes on non-persistent VDI machines

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits i wa… (閱讀更多)

On our non-persistent VDI environment we experiencing users where FireFox crashes frequently - We're running W7 Enterprise 32bits - Firefox version 60.6.1ESR 32 bits

i was expecting Sophos to causing this issue, so i created a new VDI machine without Sophos installed. The same issue appered.

I can reproduce the issue when launching a radio station on http://www.onlineluisteren.nl/ Issue appears between the 5 minutes and 2 hours

Worknotes: - Launched firefox in safe mode - Turned off hardware acceleration - created a new VDI image without our anti-virus 'Sophos' - issue was also happening with Firefox 60.5.2ESR

Log reports: https://crash-stats.mozilla.com/report/index/8b0db8fe-fba8-4cfb-b621-c87740190507 - Without Sophos installed on the machine and running in safe mode - this is on a test machine

https://crash-stats.mozilla.com/report/index/94037459-040a-404a-a7f0-3aca70190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/62aa7ab3-0adb-47b7-ab20-26de60190507 - Without Sophos installed - this is on a test machine

https://crash-stats.mozilla.com/report/index/c5770d27-a023-43da-aa2b-06f3a0190501 https://crash-stats.mozilla.com/report/index/30dae469-7400-49d8-b020-748760190501 https://crash-stats.mozilla.com/report/index/8ab54247-3add-431e-8176-6f4ef0190501#tab-metadata https://crash-stats.mozilla.com/report/index/04819f59-8ff6-4d9e-82f8-ea8910190501#tab-metadata - With Sophos installed - PROD machine

Asked by UserUnknown 1 年前

Answered by UserUnknown 1 年前

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I try all solution but the error always changes. 1) Argh, the page crashs; 2) the browser is slowed; 3) There is a script. Etc.

Etc. I try with safe modality, disable acceleration hardware. Change in about config the time of the script, turn false dom.ipc.processHangMonitor and dom.ipc.reportProce… (閱讀更多)

Etc. I try with safe modality, disable acceleration hardware. Change in about config the time of the script, turn false dom.ipc.processHangMonitor and dom.ipc.reportProcessHangs but nothing. The problem is only with some pages. Initially the error is Argh! The page crashs. When I restart in safe modality the error is on the top "the browser is slowed down from a page etc.". When I change things in about:config the error is about a script.

Someone can help me please? ThanksI am using 60.6.1esr (32 bit)

Asked by e.nicotra 1 年前

Last reply by e.nicotra 1 年前

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Firefox crashes

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the win… (閱讀更多)

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the windows forms app to crash as well. The issue appears to be intermittent. Can we please get some more details and potentially a solution to avoid this in the future?

Example crash id: bp-6143d7c7-4af9-46f4-a70b-11ee90190402

FireFox Quantum 60.6.1esr (64-bit)

We do use Roboform Version 7.9.32.2 as well.

Asked by barry.g 1 年前

Last reply by TyDraniu 1 年前

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Firefox causing BSOD Win 10 Pro X64

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Scree… (閱讀更多)

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Screens. When I look at the memory dump files, I see that the faulting application is Firefox. Can somebody assist me with this file and offer some insight into how I can circumvent further disasters?

I do have the memory.dmp file. Can I share it?

Asked by donnyc 1 年前

Last reply by FredMcD 1 年前

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Failed to read configuration file

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older sy… (閱讀更多)

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older systems will not render one of the educational games we utilize in the our School District any longer due to the fact that Quantum uses WebGl 2 instead WebGl 1. We have tested and verified that ESR 52.9 renders the game properly.

I have been trying to disable the automatic update in utilizing the user.js file and the cfg file. The computers are apart of the domain. From what I have read only new user profiles will get the new user.js settings while all existing profiles will retain the old settings so we plan on reimaging these computers so all existing profiles will be wiped.

I have also seen users block the updates by changing the Host File which we will not do. Some sites state create a profile folder in the defaults folder other show place the user.js file in the pref folder. So I am lost at this point. I have followed this guide as well:

https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Enterprise_deployment_before_60#Changes_Over_Time

I have placed the 00_admin-prefs.js with the exact settings shown and have the mozilla.cfg file in the same folder as the js. both are in the defaults\pref

When trying to run FireFox I am am not getting:

Failed to read the configuration file. Please contact your Administrator. (I am the Admin). My domain creds give me admin privileges on all computers.

I know this folder also holds the channel-pref.js so I am not sure if I can add what I need to that file.

If someone would please help me determine what is going on. Why wont firefox copy the either a user.js file or utilize the cfg file I created to each new profile that gets created when logging into the computer.

Asked by fharris77 1 年前

Answered by fharris77 1 年前

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Типы расширений, поддерживаемые в Mozilla Firefox 17.0.9 ESR

Доброго времени суток! Подскажите, пожалуйста, какие способы разработки расширений допускаются в Mozilla Firefox 17.0.9 ESR. Как это можно определить? Спасибо!

Asked by alex_lit_vin 1 年前

Last reply by FredMcD 1 年前

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tell me how to change back the setting we changed yesterday

had problems with script warning and the games were running very slow and would freeze. you had change a setting that help but it will not stay on other pages on the same… (閱讀更多)

had problems with script warning and the games were running very slow and would freeze. you had change a setting that help but it will not stay on other pages on the same site

Asked by frostyos2 1 年前

Last reply by FredMcD 1 年前

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ESR version prompting to download/install Quantum version constantly. How do I get rid of this prompt? I am already suppressing update notifications in the cnfg

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifi… (閱讀更多)

We have deployed ESR version 60.2 (most current release). We have the config to force an update as it is available and silently install the updates suppressing any notifications. However, what most of our users are seeing is a constant prompt (as often as once a minute) to 'Download a fresh copy of Firefox'. If you follow the suggested link, it takes you to download Firefox Quantum. This feels like a bug. We do not want this version of the browser so it is unclear why it continually is taking users to this link. Its very difficult to ignore because it takes up the corner of the screen until dismissed.

Asked by Gforsland 1 年前

Last reply by Gforsland 1 年前

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Firefox crashes

After Firefox was updated to 60.1.0esr(64bit), it always crashes when any files are downloaded via browser. This issue is reproducible in several machines which have same… (閱讀更多)

After Firefox was updated to 60.1.0esr(64bit), it always crashes when any files are downloaded via browser. This issue is reproducible in several machines which have same environment; CentOS 6.10 + Firefox 60.1.0esr(64bit). This issue was not observed before the update. What can we do to resolve this issue?

Asked by Yasuyo 1 年前

Last reply by Yasuyo 1 年前

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Thousands of errors on every page, but none shows in the console

Since Friday 25/5/2018 Firefox Developer Toolbar (SHIFT + F2) shows me hundreds if not thousands of errors on every page I visit, but if I click on the counter it'll show… (閱讀更多)

Since Friday 25/5/2018 Firefox Developer Toolbar (SHIFT + F2) shows me hundreds if not thousands of errors on every page I visit, but if I click on the counter it'll show the Developer Console with 0 or almost 0 errors.

Just to make an example on this page it's showing me 663 errors, but if I open the console it only shows 2(3) warnings and 1 error. On some pages after a few minutes it reached 4k+ errors.

Firefox ESR 52.8.0. Yes I tried to launch firefox in safe mode and in fact I'm using the safe mode right now to write this post, but nothing really changes.

Asked by agog 2 年前

Answered by agog 2 年前

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mail.com keeps logging me out. does not happen on other browsers.

I can log in. soon as I click something inside of mail.com account, it says "restoring session" and logs me out. does not do this with other browsers and it use to work o… (閱讀更多)

I can log in. soon as I click something inside of mail.com account, it says "restoring session" and logs me out. does not do this with other browsers and it use to work on this one. I have cookies on so I guess that is not the issue? FF 52.8.0 ESR. still happens with extensions turned off.

Asked by macgig 2 年前

Answered by macgig 2 年前

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Firefox crashes and is extremely slow

For many months now, I think since ESR 52.0 update, Firefox is extremely slow. For example, when reading a wikipedia page it takes up to 2 minutes to get the scroll funct… (閱讀更多)

For many months now, I think since ESR 52.0 update, Firefox is extremely slow. For example, when reading a wikipedia page it takes up to 2 minutes to get the scroll function to respond and move down the page a few lines. Process explorer shows an extremely large number of page faults >7,000, FF gets increasingly slower when I use it more than 10-15 minutes a day and crashes almost every time I close and restart. The crasing threads are all file access operations. From what I observe, there is a similarity to an issue I had 40 years ago when I wrote a multivariance statistics program using matrix calculations. The first few drafts were slow, taking more than 2 days to complete the calculation on a small test database. After careful analysis of the compiler and runtime system, I was able to find the appropriate order for the FOR-NEXT loops such that I minimized the number of disk accesses. The program then finished the calculation on the test database in less than 2 hours. It seems that something similar has occurred in recent revisions of Firefox. I think someone needs to examine the methods for allocating and using computer memory vs. disk memory being used by programmers.

Asked by David 2 年前

Last reply by FredMcD 2 年前

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No success with firewall exceptions so how do I allow download link from unknown publisher

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So… (閱讀更多)

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So the problem is, the download is blocked after the run/save window with another saying unknown publisher and so refuses to start downloading. The manufacturer says check internet connection. It's fine Now I've allowed the name of the support launcher in firewall via exceptions but it still won't load. Even tried it with firewall turned off. The download Icon TzsetupSfx, is shown in the downloads folder along with its file version 1.2.0.715 and name of publisher. So what can I do to get the download accepted by Firefox. I'm running 52.7 in win XP 3 pro. The manufacturers' URL is a www.

Asked by donedo 2 年前

Answered by donedo 2 年前

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Firefox only initializes in half width size of the computer screen.

This may be coincidence but I just added several Firefox tweaks listed at privacytools.io None of them seem like they could have any affect on this but ... Now when I ini… (閱讀更多)

This may be coincidence but I just added several Firefox tweaks listed at privacytools.io None of them seem like they could have any affect on this but ...

Now when I initialize FF it appears full height but only half the width of my screen.

So I pull it over to full width, close it, re-initialize, and it's still half width.

Rebooted, no change.

???

Asked by zzyzzk 2 年前

Last reply by cor-el 2 年前

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Migrate Firefox 59.0.1 profiles/user data to ESR using account sync

We have a client that used to run on local computers running the latest ESR version, they recently changed to a terminal server environment and during the setup 59.0.1 ma… (閱讀更多)

We have a client that used to run on local computers running the latest ESR version, they recently changed to a terminal server environment and during the setup 59.0.1 made it onto their new setup. Multiple issues have arisen that were not present on the old system and we need to move them back to the ESR version on the terminal server environment. I read online that you cannot just directly import any profile versions 55.0 and up to earlier versions so I am asking if I can instead use a mozilla account to sync over their data instead without causing a catastrophe, and if anyone happens to know what I might expect afterwards if this could potentially work.

Asked by stacheman 2 年前

Answered by cor-el 2 年前

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Recent versions of Firefox not working properly under Linux (Ubuntu 14.04) when $HOME is a NFS mounted file system

I am managing a group of network booted Ubuntu 14.04 workstations at a small town (public) library and the current version of Firefox for Ubuntu 14.04 crashes. The machi… (閱讀更多)

I am managing a group of network booted Ubuntu 14.04 workstations at a small town (public) library and the current version of Firefox for Ubuntu 14.04 crashes. The machine have all of the file systems NFS mounted. Installing an older version (Firefox 52.6.0 ESR) works however. The new version of Firefox works just fine on the pair library owned laptops, that also run Ubuntu 14.04, but the laptops are self-contained -- they boot off their local disks. Why is this? I have pretty much determined that the only definable issue is that the network booted machines are using NFS for their file systems. No, the workstations are not sharing logins -- each machine auto-logins to a *different* user, each with their own *separate* $HOME directory and they are *not* trying to share firefox configuration trees ($HOME/.mozilla/firefox/...). But all of these directories are NFS mounted. Oh, the server for the /home file system is running CentOS 6.

Asked by RobertHeller 2 年前

Last reply by cor-el 2 年前