My Browser deleted itself and left a folder of old files on my desktop, WHY?

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and s… (閱讀更多)

My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".

I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.

How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!

nytxalamo 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

  • 已解決

browser says unsupported?

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm run… (閱讀更多)

So I've been using firefox for a while now, and I really like it, but in the past few months it has suddenly decided that my browser is out of date (not the case, I'm running the latest update) and unsupported, even though it says firefox is supported. This happens on a lot of different sites. I tried resetting my useragent and clearing my cache and cookies, but nothing seems to have happened. I still get the bug. I submitted to webcompat too.

https://github.com/webcompat/web-bugs/issues/55085

Please help, its super irritating to deal with, and I don't want to have to switch browser.

caperantagonist 於 3 個月前 詢問

FredMcD 於 3 個月前 解答

  • 已解決

My address bar does not work after the Firefox 78 update.

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do an… (閱讀更多)

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do anything. Please let me know how to resolve this issue.

mlbirk 於 3 個月前 詢問

jscher2000 於 3 個月前 解答

Firefox Stutter every 10 seconds (not sessionstore related ?)

Hello, I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which … (閱讀更多)

Hello,

I recently had to switch back to my laptop and noticed that firefox is micro-stuttering (missing a couple of frame at worse) at a somewhat regular interval. Which is very noticable and head-ache inducing when watching a youtube video.

I tried to disable every plugins that I have, switching to a new profile, setting browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo to 0, closing everything in the background, clearing cookies caches and etc.

Nothing worked, I noticed that disabling window's "Hardware-Accelerated GPU Scheduling" helped. With it on I've got a very regular micro stutter (every 10 seconds) whereas with it turned off I "only" get a microstutter once every 20/30 ish seconds. Therefore I suspect some shenanigans with optimus drivers but I don't know for sure how to confirm. I tried to force firefox to use the integrated gpu with nvidia pannel but it didn't help.

I would have capture a video to show off the problem but everytime I start recording (with lenovo's nerve sense capture software) the problem totally disappears !

Anyone have any ideas about what could be happening / how to diagnose more precisely the problem ? Thanks for reading.

specs :Windows 10 (x64), Firefox 78.0.1 (x64), Intel Core i5-7300HQ, optimus GPUS : Intel HD Graphics 630 + NVIDIA GeForce GTX 1060 (Max-Q)

aramirg 於 3 個月前 詢問

aramirg 最近回覆 於 3 個月前

  • 已解決

Can Someone Guide Me About My Website Flora Terra Issue?

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not. Should I include some extra code to make it compatible? Rega… (閱讀更多)

I have noticed that my Flora Terra Website (https://floraterraca.com) sometimes open perfectly but often not.

Should I include some extra code to make it compatible?

Regards Usman

Arslan Goraya 於 3 個月前 詢問

Arslan Goraya 於 3 個月前 解答

  • 已解決

Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (閱讀更多)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

charles.goodrich 於 3 個月前 詢問

charles.goodrich 於 3 個月前 解答

Speed testers NOT showing the actual experience

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was… (閱讀更多)

I live in the mountains of North Wales so am at the end of a lot of copper or (even) aluminium wires. I rotate ISPs regularly and have been at this shit since the WWW was invented and have even bought a Cisco router to host our own web site in the 1990s. I KNOW that the ISPs manage my connection speeds, router management software WILL be more capable than the Cisco router we managed ourselves!! I notice a similar profile of getting the speeds that are advertised at the start of a contract and then to throttle it as they add more customers to the same kit that they lease from OpenReach; increased latency! I also get OpenReach business notifications and know that the ISPs pay OpenReach for not only bandwidth that they use but also the electricity that powers them, OpenReach also charge for shit loads more but lets stick to the simples! ALL the ISPs deny ANY management function which is disengenuous to say the least!! There is a worrying trend in businesses to not only have no usable phone numbers (I had about eight BT numbers when we had the Cisco Router but NONE work anymore) due to the telephony shit that infests what laughly passes for customer service these days. {Thinks: Is there an undisclosed word limit to this field!?!?? I daren't hit return to go to a new para 'cause it might send like the excreble messaging systems which pass for comms in these benighted days!! My point for the designers of Firefox is: when I try to do "Speed test I can count up to FIVE seconds before a Ping is registered which is never more than a 100ms so that's bollocks! Then it doesn't matter how many tabs I have open (often shit loads) the speeds that I get are independant and even when I'm "listening" to radio articles that doesn't effect the results either! A GENUINE speed test should be built into Firefox don't ya think??

Joe Stoner 於 3 個月前 詢問

Joe Stoner 最近回覆 於 3 個月前

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (閱讀更多)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

juergen.renner1 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前

  • 已解決

Laggy Firefox

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy lik… (閱讀更多)

I am facing two issues with Firefox. I am using Firefox on Macbook Pro 2017 with i7 processor and 16GB Ram, but after importing all my bookmarks from chrome its laggy like when i move mouse hover the bookmarks its animation response time is slow ie :- Moving cursor up and down the blue animation strip its bit delay comparatively mouse cursor movement.

Secondly i am having issue with YouTube, when i am double click on YouTube video to full-screen its give blank screen for a sec its bit annoying i think it need to fix.

Iqubal Singh 於 3 個月前 詢問

cor-el 於 3 個月前 解答

Firefox keeps crashing when trying to print

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a… (閱讀更多)

Hi! I've switched to Firefox quite recently and I love pretty much everything about the browser. The only problem I've been experiencing is that whenever I try to print a page the whole browser crashes. I've tried removing all the settings for printing in prefs.js but that didn't seem to help in any way and the crashes don't turn up in the about:crashes tab. Has anyone else been experiencing this and perhaps knows how to fix it?

Lord Questionmark 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前

browser.startup.homepage

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/b… (閱讀更多)

When I open Firefox, I receive the following: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties. I have seen the help that suggest I go to "about:config" and the browser.startup.homepage, which I have done. But the suggestion doesn't state what I should do once there. What do I do to the browser.startup.homepage?

rand9149 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前

Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (閱讀更多)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

devops2 於 3 個月前 詢問

TyDraniu 最近回覆 於 3 個月前

  • 已解決

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (閱讀更多)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

acawai 於 3 個月前 詢問

Roland Tanglao 於 3 個月前 解答

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (閱讀更多)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

029gautam 於 3 個月前 詢問

Wesley Branton 最近回覆 於 3 個月前

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (閱讀更多)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

jalnet1 於 3 個月前 詢問

jalnet1 最近回覆 於 3 個月前

Secure Connection Failed with no error code

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is… (閱讀更多)

After a successful 2-way TLS handshake, I was able to browse my website for 1-2 times, subsequent requests failed with the "Secure Connection Failed" message and there is no error code to understand what the error is. In Network tab, it showed that Firefox didn't send the request to the web server (request_not_make_to_webserver.png). In Console tab, there was a message of "This error page has no error code in its security info" (console_show_no_error_code_msg.png). There is no issue to connect to my website using Chrome.

Did anyone face this issue before? What could be the cause for such problem?

Thanks, Tuan

tuansoibk 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

Automatic scrolling to the bottom of the page

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it … (閱讀更多)

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

cptnwinky 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前

Files containing Japanese characters are garbled in Firefox 68.6.0esr

After upgrading to Firefox 68.6.0esr, when we open a Japanese file with [File]->[Open], it becomes garbled and unreadable. Before upgrading, we could read the Japanes… (閱讀更多)

After upgrading to Firefox 68.6.0esr, when we open a Japanese file with [File]->[Open], it becomes garbled and unreadable. Before upgrading, we could read the Japanese file. This file is a plain text file and the character code is ISO-2022-JP. The character code is not specified in the file. I tried to change the character code with Text Encoding menu of Firefox, but the menu is grayed out and we cannot select it. It seems that files with character codes UTF and EUC can be displayed without problems. Is there a way to correctly display a Japanese file in which no character code is specified?

Regards,


Regards,

HAYASHI Tomoko 於 3 個月前 詢問

HAYASHI Tomoko 最近回覆 於 3 個月前

how to prevent stop and go in videos?

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Al… (閱讀更多)

How to prevent stop and go in videos? I can not watch videos in Firefox due to constant pausing. Videos pause as often as every 10 seconds. Also on Android cell phone. Also, out of focus. Using Ubuntu 18.04. ISP is Hugesnet. Hugesnet says there is no problem with reception.

Any help appreciated. dlw

dlwy3k 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (閱讀更多)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

ddirving 於 3 個月前 詢問

cor-el 最近回覆 於 3 個月前