Firefox 技術支援討論區

i have tried lots of things including clean ups etc. so i uninstalled and clean installed firefox. tried the stub version- no good. found a full download - installed but crashes on start up too....still not working. Same problem in safe mode - crashed on start up. it was working yesterday then the laptop updated but firefox hasnt worked since the auto update last night. Crash ID: bp-e914a219-db64-4cda-bbe5-bc94e1170523 i get this report under the details tab....

When I sign out of Hotmail/Outlook the activity indicator starts spinning but I don't get any further it just keeps spinning, then I refresh the page and it will then sign out. When I run cCleaner and clear all history and cookies and sign back in to Hotmail/Outlook and then sign out again it works once, then I have to refresh the page when I click the sign out button. Clearing the history via the Firefox clear recent history now option does not solve the problem at all not even once, only cCleaner allows it to work, once only. Thanks for your time and help it's very much appreciated cheers.

Regards,

Paperfree.

After installation of Firefox for iOS I synced it with my default account bws@bws.info and the correct password. After the sync the bookmarks are synced correctly over all devices and all my stored credentials are gone. I need my credentials restored otherwise I will never be able to access a lot of web pages.

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Our customers unable to pay invoices via firefox. But they can pay via other browser. When they click on button Pay with card.. There is no response from website. Nothing show up on browser.

Please help me out

Our website is www.powerdigitizing.com

I have a Analytics company i support who follows PCI standards and disabled all insecure web cypher's including TLS 1.1 and they are using a RSA 256 with a bit strength of 2048 SSL certificate. All Sites broke when after the Server cypher lock down. All other web browsers work fine. Qualys says our Certificate is fine and it passes PCI. They are using the latest Firefox 60.0.1 (64-bit)

I've trolled Mozilla Support site and unable to find and insights into this odd issue. Sorry if this has been answered on any other ticket!

Thanks,

We have a series of audio files associated with our Members section of our web site and which members can select by typing in a number. Up until I the other day these audio files all worked when using Firefox browser, then suddenly for no apparent reason, they stopped working and all we get is the error message: No video with supported format and MIME type found I have looked through all the support answers, but cannot find anything for this problem when running Firefox on an iOS based system. Our web site is: yourhiddenmind.com But to access the audios you have to be a subscribing member. All the audio files are stored with FlyWheel and they can be access and played with other browsers such as Safari, etc.

Every few days I suddenly start seeing all the ads that should be blocked, so I check the add on manager and find they've been disabled!! Sometimes it even completely un-installs them! I asked about this before and was told to remove the entries in the configuration. This didn't work.... all it did was cause me to have to re-configure FF from the start. I continue to have the problem.

My browser suddenly redirects itself to the folowing website :

http://view.contextualyield.com/scjs/tb/ctxjs/index.php?kw2=www.surveygizmo.com&affid=885&subaff_id=main&intformat=roll&nextpage=http%3A%2F%2Fwww.surveygizmo.com%2Fs3%2F1717268%2FSUMO-Survey-candidate-collection-forum&ch=701&sbrand=GetPrivate&folder=v8.9&typrd=ctx&cu=30614&country=IN&original_country=IN&uuid=87504894770681871439266309

which then displays random advertisement material.

I havent installed any pluginns, add ons or other software, But its irritating when i am frequently redirected to the above page. Please help.

K S RAMESH, INDIA

Name Firefox; Version 59.0.2 Build ID 20180326161258; User Agent Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:59.0) Gecko/20100101 Firefox/59.0; OS Linux 4.13.0-37-generic firefox processes are showing up differently now, or is there a security issue? I have never seen procs that look like this before: dsprouse 15514 15220 1 12:17 ? 00:00:01 /usr/lib/firefox/firefox -contentproc -childID 5 -isForBrowser -intPrefs 6:50|7:-1|19:0|34:1000|42:20|43:5|44:10|51:0|57:128|58:10000|63:0|65:400|66:1|67:0|68:0|69:100|74:0|75:120|76:120|159:2|160:1|164:60|165:30|166:512000|175:5000|177:6|191:8192|192:524288|193:5|206:10000|227:24|228:32768|230:0|231:0|240:5|244:1048576|246:100|247:5000|249:600|250:4|251:1|260:2000|277:3|290:60000|308:300|309:30| -boolPrefs 1:0|2:0|4:1|5:0|24:1|27:0|28:1|29:1|31:1|32:1|33:1|36:1|37:0|38:1|41:1|45:1|46:0|47:0|48:1|49:1|50:1|52:0|55:1|56:1|59:0|60:0|61:0|62:0|64:0|70:1|71:1|72:0|73:1|77:1|78:1|79:0|80:0|81:1|82:1|83:0|84:1|87:0|88:0|91:1|92:1|96:1|97:1|98:0|99:1|100:0|101:0|103:0|104:0|105:1|106:1|107:1|110:1|111:1|112:1|113:1|114:1|115:0|116:0|117:0|119:0|120:1|121:1|122:0|123:0|124:0|125:0|127:1|128:0|129:1|130:1|131:1|132:0|133:0|134:1|135:1|136:1|137:1|138:0|139:1|140:1|141:1|142:1|143:1|144:1|145:0|146:1|147:1|148:0|149:1|150:0|152:0|153:0|154:0|155:1|156:1|157:1|158:1|161:1|162:0|172:0|173:0|174:1|178:1|180:1|181:0|182:1|184:1|186:0|187:0|190:0|194:1|195:0|196:1|197:1|198:0|201:1|205:1|207:1|208:0|210:1|213:0|225:0|226:0|229:1|232:0|234:1|235:1|237:1|238:0|245:1|248:1|253:0|254:0|255:0|256:1|257:1|258:0|259:1|264:0|267:1|268:1|269:1|270:1|271:1|272:0|273:0|279:1|282:0|283:0|284:1|285:1|286:0|287:1|288:1|289:1|291:0|292:0|294:0|303:1|304:1|305:0|306:0|307:0| -stringPrefs 3:7;release|151:0;|212:3;1.0|223:332;  ¼½¾ǃː??։֊׃״؉؊٪۔܁܂܃܄ᅟᅠ᜵           ???‐’․‧??????? ‹›⁁⁄⁒ ⅓⅔⅕⅖⅗⅘⅙⅚?⅜⅝⅞⅟∕∶⎮╱⧶⧸⫻⫽⿰⿱⿲⿳⿴⿵⿶⿷⿸⿹⿺⿻　。〔〕〳゠ㅤ㈝㈞㎮㎯㏆㏟꞉︔︕︿﹝﹞?．／｡ﾠ???�|224:4;high| -schedulerPrefs 0001,2 -greomni /usr/lib/firefox/omni.ja -appomni /usr/lib/firefox/browser/omni.ja -appdir /usr/lib/firefox/browser 15220 true tab

I have several system that all use Firefox and are configured to use sync. All of them, but this one sync fine. The one with the issue is on a RHEL 7.5 host and is running FireFox 52.8.0. What is odd is that I was able to register the system with sync, but when I click on the sync icon, nothing happens. The sync logs indicate some errors:

1527247286244	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIKeyObjectFactory.keyFromString]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource://services-crypto/utils.js :: makeHMACKey :: line 120"  data: no] Stack trace: makeHMACKey()@resource://services-crypto/utils.js:120 < hkdf()@resource://services-crypto/utils.js:144 < deriveHawkCredentials()@resource://services-common/hawkrequest.js:132 < this.FxAccountsClient.prototype.signCertificate()@resource://gre/modules/FxAccountsClient.jsm:315 < FxAccountsInternal.prototype.getCertificateSigned()@resource://gre/modules/FxAccounts.jsm:986 < FxAccountsInternal.prototype.getKeypairAndCertificate<()@resource://gre/modules/FxAccounts.jsm:1060 < TaskImpl_run()@resource://gre/modules/Task.jsm:319 < Handler.prototype.process()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:932 < this.PromiseWalker.walkerLoop()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:813 < this.PromiseWalker.scheduleWalkerLoop/<()@resource://gre/modules/Promise.jsm -> resource://gre/modules/Promise-backend.js:747
1527247286244	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	Could not retrieve profile data: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286246	FirefoxAccounts	ERROR	FxA rejecting with error UNKNOWN_ERROR, details: Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getOAuthToken<@FxAccounts.jsm:1415:13 < TaskImpl_run@Task.jsm:320:42 < Handler.prototype.process@Promise-backend.js:935:21 < this.PromiseWalker.walkerLoop@Promise-backend.js:813:7 < this.PromiseWalker.scheduleWalkerLoop/<@Promise-backend.js:747:11
1527247286248	FirefoxAccounts	ERROR	Error: UNKNOWN_ERROR (resource://gre/modules/FxAccounts.jsm:1484:18) JS Stack trace: FxAccountsInternal.prototype._error@FxAccounts.jsm:1484:18 < FxAccountsInternal.prototype._errorToErrorClass@FxAccounts.jsm:1479:12 < FxAccountsInternal.prototype.getSignedInUserProfile/<@FxAccounts.jsm:1524:35

Jon

Some days ago I installed firefox , logged in & found no old sync data like bookmarks, addons etc. What's the problem? I'm using firefox sync from long time & never found issues like this! Sad :/

I play a game on glb.warriorgeneral.com and I have greasemonkey scripts that are made for it. Yesterday morning they were working fine and then when I came back yesterday evening they no longer work and haven't since. My computer was left on so I didn't know if there is some kind of update that happened while I was away. Is there a way to check into this? I tried to disable them and enable them again but still nothing.