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My passwords are all gone and now I can't save any new ones either?

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is… (閱讀更多)

Please help me!! I’m desperate!! I have 15 years of saved passwords that no longer work!!!!!!! After I updated to 73.0 I have zero saved logins!!! My logins.json file is still there and I can open it in Notepad but everything is encrypted!!! Also, it says I don’t have a Master Password anymore, but I never cleared it! And when I go to change it I get a “unable to change” error!!! I also can’t save any new logins, no logins can be saved now!! I’ve searched google for hours and tried everything but nothing works!! And no, I don’t have the “logins.json.corrupted” file everyone mentions on other threads for this issue, my file is still logins.json!

Please help me!!!!!!

!~* B a B y D o LL *~! 於 1 年前 詢問

!~* B a B y D o LL *~! 於 1 年前 解答

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Firefox crashes

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when star… (閱讀更多)

Firefox crashes when I start a download. Firefox crashes when I leave full screen on youtube. Firefox crashes when I close a page. Firefox crashes multiple time when starting firefox. firefox does not record these crashes and when I try to submit the few reports that are there all fail. firefox crashes if I try to open download window if I try and revert to an older version firefox immediately after update my addons downloads an update that I can not stop and then updates all my addons again and immediately starts crashing again I am running 73.0.1 and also crashes trying find what version I am running and it crashes when I am trying to write this I don't get any error messages just shuts down Errol Foster

fostererrol 於 1 年前 詢問

cor-el 於 1 年前 解答

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Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cl… (閱讀更多)

Firefox crashes. Couldn't load XPCOM. Clean reinstall didn't help. Scanned with antivirus - no malwares. Just found and deleted avery file\folder with "Mozilla" in it, cleaned the regystry - no luck... please help me

link_777 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Version issue connecting Android to Firefox

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefo… (閱讀更多)

Hi. I use Firefox from many years. Today I was trying to inspect a my web page which looks strange in my Firefox for Android but I just can't. In my desktop I have Firefox 73.0.1 and in my Android phone I have Firefox 68.5.0. If I try to connect I get a message which tells to update Firefox from 68.5 to 71.0 (minimum supported version) but I can't find this version anywhere. I have installed Firefox Nightly for Developer in my phone but now the problem is that the version is too recent... What should I do?

Marco 於 1 年前 詢問

cor-el 於 1 年前 解答

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Performing TLS Handshake slowdowns

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://… (閱讀更多)

Recently Firefox has become nearly unusable. Opening links are *_sluggish_*... They eventually complete but it's annoying - I've switched back to brave for now. https://support.mozilla.org/en-US/questions/1175357 seems to be the exact same issue however nothing in the thread resolved my problem.

I'd like to stay with Firefox but it's not worth it at this time. :(

Any thoughts/help are much appreciated.

dovholuk 於 1 年前 詢問

dovholuk 於 1 年前 解答

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How to unsubscribe from Firefox mailing list when I'm locked out of my account?

Recently I've begun getting a few emails a week from Firefox. When I follow the link to unsubscribe, I'm prompted to log into my account. When I log in, I'm prompted to c… (閱讀更多)

Recently I've begun getting a few emails a week from Firefox. When I follow the link to unsubscribe, I'm prompted to log into my account. When I log in, I'm prompted to confirm my account via a verification link sent via email. However, that email to my iCloud account never arrives. I've tried repeatedly to have it resent without success. I've had a case escalated via Apple support up to their engineering department, and they say the email isn't getting filtered by them but in fact never reaches their servers, so there's nothing they can do. So now I'm stuck on this mailing list because I can't access my account. Blocking me from leaving the list seems illegal per the CAN-SPAM act. Even being able to log in here seems short-lived, since it appears that tomorrow (16 March) my Mozilla support account will be merged into that same Firefox account that I can't access. Unbelievable, really.

The irony isn't lost on me: I can't stop getting email from Firefox because I'm not getting the verification email from Firefox. I see the dark humor, but this is a problem that needs to be resolved. I don't know where else to turn for help, so hoping someone here can provide some guidance. The real ask here is not to just get off the mailing list (I could set up a filter to automatically delete it, though I shouldn't have to do that) but instead to be able to receive the email to verify my account or, barring that, get help changing the email address on the existing account to one that can actually receive the email, e.g. my Gmail account.

Brent Rossow 於 1 年前 詢問

cor-el 於 1 年前 解答

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I can’t open reddit, but all other websites are working well

Within 2 or 3 days I can’t access in the reddit webpage, it doesn’t even load (see Screenshots). Disabling add-ons did not help. It opens normally on Edge and in the mobi… (閱讀更多)

Within 2 or 3 days I can’t access in the reddit webpage, it doesn’t even load (see Screenshots). Disabling add-ons did not help. It opens normally on Edge and in the mobile Firefox, and Reddit app. Any other sites work well.

NyanCat 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Two browser problems..

HI.. I'm running Xubuntu 18.04.4 LTS & recently switched from waterfox to Firefox 73.0.1. I have been bugged by two problems that I haven't been able to fix myself &a… (閱讀更多)

HI..

I'm running Xubuntu 18.04.4 LTS & recently switched from waterfox to Firefox 73.0.1. I have been bugged by two problems that I haven't been able to fix myself & was hoping that someone here could possibly help.

[ Problem_1. Sync has stopped working.... ] Whenever I open the synced tabs sidebar all I see is "Connect Another Device". On android I'm running Firefox Nightly version 75.0a1 & I've signed out & then re-signed in, but still nothing. The sidebar stays the same as the screenshot above. Both devices show under devices & apps & I can send tabs between both browsers. I just cannot use the synced tabs sidebar. I use sync daily & hope to find a fix soon. Here is the most recent sync log from about:sync-log. >> https://paste.mozilla.org/cXGtysBQ <<

[ Problem_2. Cannot fully use Instagram.... ] I can access instagram.com & browse through the site without any problems. However if I try to like, comment, share or follow I constantly get "Action Blocked" popping up & whatever I've just tried to do has been unsucessful. I can confirm that instagram works perfectly on both chromium & brave desktop browsers & also the official android app.

I have attached two screenshots relating to both my problems & can confirm that uninstalling & reinstalling firefox did nothing. Many thanks in advanced for replying & helping me :)

dTour 於 1 年前 詢問

dTour 於 1 年前 解答

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Firefox crashes when I minimize window being presented in Google Meet. How do I fix/prevent this from happening?

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being … (閱讀更多)

Description of the problem is as follows: 1) I start a presentation on Google Meet 2) I choose to present one of my open windows (*not* entire screen) 3) window is being presented, just fine, 4) If I *minimize* the window being presented, the tab crashes. 5) the problem does not occur if I present the entire screen, rather it has to do with the window being presented becoming minimized.

Win10/drivers/Firefox all up to date - problem persists even in Firefox's Safe Mode.

DCV 於 1 年前 詢問

DCV 於 1 年前 解答

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Many sites not loading due to PR_END_OF_FILE_ERROR

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg.… (閱讀更多)

For some time now - two or three weeks - I experience R_END_OF_FILE_ERROR on many websites. It is only under Firefox. And not on all sites. One example is coronavirus.bg. I can't open it under Firefox. I use Firefox v.75 on Windows 7. I tried:

  • checking TLS settings - screenshot attached. Seems fine.
  • clearing the cache; didn't help.
  • turning network.dns.disableIPv6 to 'true'; didn't help.
  • turning network.dns.disablePrefetch to 'true'; didn't help.
  • restarting Firefox with add-ons disabled; didn't help.
  • scanning for malware; Malwarebytes didn't find any.

I am also attaching my browser test results from ssllabs.com.

I honestly don't know what to do and what is the issue. Please advise.

radi.stoyanov 於 1 年前 詢問

radi.stoyanov 於 1 年前 解答

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Embedded maps not loading for certain websites

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine) There are two embedded ma… (閱讀更多)

I've recently come across two websites that use embedded maps, where the maps are not loading at all. (but maps.google.com is working just fine)

There are two embedded maps on here that don't load:
   https://www.nytimes.com/interactive/2020/us/coronavirus-us-cases.html
And the main map on here won't load, and its my first time using this site:
   https://www.zumper.com/apartments-for-rent/new-york-ny

Here's what I've tried in solving this issue:

 - Turned off the Enhanced Tracking Protection for each of these sites
 - Disabled all of my extensions and restarted FF
 - Started FF in Safe Mode
But none of these fixed the issue. The only thing that works so far is to use a brand new FF profile, and then the embedded maps will load on these sites.
So, why doesn't Safe Mode work? What is it about my main profile that is causing the maps not to load?
Btw, I'd prefer not to rebuild my profile from scratch, as it would take lots and lots of time to get everything set back up again in the new profile.
Thanks, Darren

Darren 於 1 年前 詢問

Darren 於 1 年前 解答

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upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (閱讀更多)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Mark C 於 1 年前 詢問

philipp 於 1 年前 解答

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Browser does not load "https://overdrive.in". Gives error.

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to o… (閱讀更多)

This used to load without issues until a couple of months ago. Now it does not. It has been a while since i visited the website but Other browsers are perfectly able to open it now. - Cleared history and cache and cookies. - Check for the ipv6, DNS prefetch and No proxy fixes in firefox. - No malware found via BItdefender, Panda Cloud and Malwarebytes.

It specifically fails to load with the following error code: An error occurred while processing your request. Reference #97.15e51cb8.1587195116.5338f60

Any pointers ?

rocker.manoranjan 於 1 年前 詢問

rocker.manoranjan 於 1 年前 解答

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My Firefox on Mac crashed after message to quarantine Ransomware. Reinstalled v75, now working but only opens with Profile Manager using terminal command.

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files. I run Mac Os 10.… (閱讀更多)

Out of the blue I received a message stating I was being attacked on my Mac by software that maybe Ransomware. I was asked to close and delete the files.

I run Mac Os 10.14.6 and have never had any previous problems. After quarantining these files I quit Firefox and then could not open it. I therefore deleted the .app and reinstalled Firefox 75. I can only start up Firefox by using the Terminal Command window using the Profile manager. I created a new profile but cannot see my old profile within the Profile Manager. I can find the old profile under Profile's in Application Support/Users. So despite having a new default set created, I still cannot get the Firefox.app to open by clicking on it. I have now deleted the old profile and still cannot open the Firefox app from the dock or applications folder.

help please!

I could never find out why I got the message "Ransomware may be trying to access my computer", except two files have appeared in my bin; Edgar Poe Murder and Righteous Games.

Any help appreciated.

blcweb 於 1 年前 詢問

blcweb 於 1 年前 解答

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Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (閱讀更多)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

soundengineer 於 1 年前 詢問

soundengineer 於 1 年前 解答

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Firefox 75 Broke login and proxies to Employer's system

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including acc… (閱讀更多)

I am an academic librarian working from home. Literally for years, I've been able on Windows 7 and now Windows 10 to log into my grad school's online system including access to databases. Much of this requires a proxy for authentication. Before I describe the error, let me say that I installed Zotero over a year ago and have never had problems with it. Now, when I try to login, I get this, even when trying only to log in. There are two lines. The yellow bar that is hard to read because it keeps flashing but here's my best shot: Zotero automatically redirected your request to gslibrary.authn.worldcat.org through the proxy at gbtssbc.idm.oclc.org. Some space then "Don't proxy this site Proxy settings X

If your browser does not continue automatically, click here. I have tried numerous times to click "here" but I can't. For one moment, both the tellow bar and the message this is normal black text on white shows and then the yellow bar disappears and the black text moves up on the page. When I try to click "here" it keeps jumping around. I"ve never seen anything like this in many years on Firefox.

   I can successfully log in and use resources with the proxy on Opera. It does not complain. Someting about Firefox 75 is broken. I prefer using Firefox the most of the browsers available but I can't work like htis. I need to look up books and help users search for journal articles all the time. I cannot do without that. I don't really like Opera because of the lack of options but this is the straw that breaks the camel's back. If I cannot fix this, bye-bye Firefox. That's pretty serious for me for me but I must be able to work from home efficiently. Note: I disabled the Zotero plug-in. I asked on the Zotero forum and got some suggestions that didn't really help. I don't think it is Zotero. Zotero is only showing up because it connects to our librayr system. How can I fix this? I don't even know precisely what is wrong but for one thing, it shows the wrong URL  for logging in. That hasn't been true for a long time. I do not want to clear all my saved passwords and cookies to fix what is pretty clearly a FF 75 bug. I was a programmer a lot of years on complex systems. All the fingers are pointed at FF 75.

drduncan 於 1 年前 詢問

drduncan 於 1 年前 解答

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no history ===> add-ons don't work anymore (Firefox 75.0)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug? Pr… (閱讀更多)

I discovered by coincidence that the add-ons are disabled if you choose never to save history in the Tools / Options menu. That cannot be the intention! Is this a bug?

Previously, Firefox had the option of clearing history on exit while the add-ons were still working, which I think is a much better option! (Or is this option still available? I can not find him.)

Aventurijn 於 1 年前 詢問

jscher2000 於 1 年前 解答

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What is this: <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> FF looks for PWs?

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></s… (閱讀更多)

<meta charset="utf-8"> <script type="text/javascript" src="https://www.mozilla.org/media/js/BUNDLES/site.133e404d326d.js" charset="utf-8"></script> <meta name="viewport" content="width=device-width, initial-scale=1"> <title>了解 Mozilla — Mozilla</title> <meta name="description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="og:type" content="website"> <meta property="og:site_name" content="Mozilla"> <meta property="og:locale" content="zh_TW"> <meta property="og:url" content="https://www.mozilla.org/zh-TW/about/"> <meta property="og:image" content="https://www.mozilla.org/media/img/mozorg/mozilla-256.4720741d4108.jpg"> <meta property="og:title" content="了解 Mozilla"> <meta property="og:description" content=" Mozilla 看重人們大過利益,來打造瀏覽器、應用程式、程式碼與各種工具。我們的使命是保持網際網路開放,讓任何人都能隨意使用。 "> <meta property="fb:page_id" content="262134952380"> <meta name="twitter:card" content="summary"> <meta name="twitter:site" content="@mozilla"> <meta name="twitter:domain" content="mozilla.org"> <meta name="twitter:app:name:googleplay" content="Firefox"> <meta name="twitter:app:id:googleplay" content="org.mozilla.firefox"> <meta name="twitter:app:name:iphone" content="Firefox"> <meta name="twitter:app:id:iphone" content="989804926"> <meta name="twitter:app:name:ipad" content="Firefox"> <meta name="twitter:app:id:ipad" content="989804926"> <link rel="apple-touch-icon" type="image/png" sizes="180x180" href="https://www.mozilla.org/media/img/favicons/mozilla/apple-touch-icon.8cbe9c835c00.png"> <link rel="icon" type="image/png" sizes="196x196" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon-196x196.2af054fea211.png"> <link rel="shortcut icon" href="https://www.mozilla.org/media/img/favicons/mozilla/favicon.d25d81d39065.ico"> <link rel="canonical" href="https://www.mozilla.org/zh-TW/about/"> <link rel="alternate" hreflang="x-default" href="https://www.mozilla.org/en-US/about/"> <link rel="alternate" hreflang="be" href="https://www.mozilla.org/be/about/" title="Беларуская"> <link rel="alternate" hreflang="bs" href="https://www.mozilla.org/bs/about/" title="Bosanski"> <link rel="alternate" hreflang="cs" href="https://www.mozilla.org/cs/about/" title="Čeština"> <link rel="alternate" hreflang="cy" href="https://www.mozilla.org/cy/about/" title="Cymraeg"> <link rel="alternate" hreflang="da" href="https://www.mozilla.org/da/about/" title="Dansk"> <link rel="alternate" hreflang="de" href="https://www.mozilla.org/de/about/" title="Deutsch"> <link rel="alternate" hreflang="el" href="https://www.mozilla.org/el/about/" title="Ελληνικά"> <link rel="alternate" hreflang="en-CA" href="https://www.mozilla.org/en-CA/about/" title="English (Canadian)"> <link rel="alternate" hreflang="en-GB" href="https://www.mozilla.org/en-GB/about/" title="English (British)"> <link rel="alternate" hreflang="en" href="https://www.mozilla.org/en-US/about/" title="English"> <link rel="alternate" hreflang="en-US" href="https://www.mozilla.org/en-US/about/" title="English (USA)"> <link rel="alternate" hreflang="es-AR" href="https://www.mozilla.org/es-AR/about/" title="Español (de Argentina)"> <link rel="alternate" hreflang="es-CL" href="https://www.mozilla.org/es-CL/about/" title="Español (de Chile)"> <link rel="alternate" hreflang="es" href="https://www.mozilla.org/es-ES/about/" title="Español"> <link rel="alternate" hreflang="es-ES" href="https://www.mozilla.org/es-ES/about/" title="Español (de España)"> <link rel="alternate" hreflang="es-MX" href="https://www.mozilla.org/es-MX/about/" title="Español (de México)"> <link rel="alternate" hreflang="eu" href="https://www.mozilla.org/eu/about/" title="Euskara"> <link rel="alternate" hreflang="fr" href="https://www.mozilla.org/fr/about/" title="Français"> <link rel="alternate" hreflang="fy" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="fy-NL" href="https://www.mozilla.org/fy-NL/about/" title="Frysk"> <link rel="alternate" hreflang="gn" href="https://www.mozilla.org/gn/about/" title="Avañe'ẽ"> <link rel="alternate" hreflang="hu" href="https://www.mozilla.org/hu/about/" title="magyar"> <link rel="alternate" hreflang="ia" href="https://www.mozilla.org/ia/about/" title="Interlingua"> <link rel="alternate" hreflang="id" href="https://www.mozilla.org/id/about/" title="Bahasa Indonesia"> <link rel="alternate" hreflang="it" href="https://www.mozilla.org/it/about/" title="Italiano"> <link rel="alternate" hreflang="ka" href="https://www.mozilla.org/ka/about/" title="ქართული"> <link rel="alternate" hreflang="lt" href="https://www.mozilla.org/lt/about/" title="Lietuvių"> <link rel="alternate" hreflang="nb-NO" href="https://www.mozilla.org/nb-NO/about/" title="Norsk bokmål"> <link rel="alternate" hreflang="nl" href="https://www.mozilla.org/nl/about/" title="Nederlands"> <link rel="alternate" hreflang="nn-NO" href="https://www.mozilla.org/nn-NO/about/" title="Norsk nynorsk"> <link rel="alternate" hreflang="pl" href="https://www.mozilla.org/pl/about/" title="Polski"> <link rel="alternate" hreflang="pt-BR" href="https://www.mozilla.org/pt-BR/about/" title="Português (do Brasil)"> <link rel="alternate" hreflang="pt" href="https://www.mozilla.org/pt-PT/about/" title="Português"> <link rel="alternate" hreflang="pt-PT" href="https://www.mozilla.org/pt-PT/about/" title="Português (Europeu)"> <link rel="alternate" hreflang="rm" href="https://www.mozilla.org/rm/about/" title="rumantsch"> <link rel="alternate" hreflang="ro" href="https://www.mozilla.org/ro/about/" title="Română"> <link rel="alternate" hreflang="ru" href="https://www.mozilla.org/ru/about/" title="Русский"> <link rel="alternate" hreflang="sk" href="https://www.mozilla.org/sk/about/" title="slovenčina"> <link rel="alternate" hreflang="sl" href="https://www.mozilla.org/sl/about/" title="Slovenščina"> <link rel="alternate" hreflang="sq" href="https://www.mozilla.org/sq/about/" title="Shqip"> <link rel="alternate" hreflang="sr" href="https://www.mozilla.org/sr/about/" title="Српски"> <link rel="alternate" hreflang="sv" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="sv-SE" href="https://www.mozilla.org/sv-SE/about/" title="Svenska"> <link rel="alternate" hreflang="tr" href="https://www.mozilla.org/tr/about/" title="Türkçe"> <link rel="alternate" hreflang="uk" href="https://www.mozilla.org/uk/about/" title="Українська"> <link rel="alternate" hreflang="vi" href="https://www.mozilla.org/vi/about/" title="Tiếng Việt"> <link rel="alternate" hreflang="zh" href="https://www.mozilla.org/zh-CN/about/" title="中文"> <link rel="alternate" hreflang="zh-CN" href="https://www.mozilla.org/zh-CN/about/" title="中文 (简体)"> <link rel="alternate" hreflang="zh-TW" href="https://www.mozilla.org/zh-TW/about/" title="正體中文 (繁體)"> <link rel="stylesheet" media="screen,projection,tv" href="https://www.mozilla.org/media/css/l10n/zh-TW/intl.5ca4d5c6b3f5.css"> <link href="https://www.mozilla.org/media/css/BUNDLES/protocol-core.9e72b5c2515e.css" rel="stylesheet" type="text/css"> <link href="https://www.mozilla.org/media/css/BUNDLES/about.a17e2dfef87d.css" rel="stylesheet" type="text/css">

Jan Christian Anker 於 1 年前 詢問

jscher2000 於 1 年前 解答