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Username issue

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer… (閱讀更多)

I have made Firefox my default browser on my laptop. When reviewing my account I noticed that the original username (e-mail address) I created the account with no longer exists. Is it possible to replace my new e-mail address for the old one, and use it as the new User Name?

  Thanks in advance for your help.

geraldwilson 於 6 天前 詢問

Seburo 最近回覆 於 5 天前

Unauthorized use

Someone has logged into my new laptop's Firefox, I've changed my password but they keep logging into my accounts... paypal, amazon, credit cards. Please help me. They've… (閱讀更多)

Someone has logged into my new laptop's Firefox, I've changed my password but they keep logging into my accounts... paypal, amazon, credit cards. Please help me. They've charged almost $500 already

ashleyjcook 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (閱讀更多)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

DBT 於 1 個月前 詢問

FredMcD 最近回覆 於 5 天前

Incorrect email address; error in adding email address

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&… (閱讀更多)

Firefox lists my email address as msrigg@pacbell.net. https://accounts.firefox.com/settings?deviceId=13cdac7229844403832b26dd296a070b&flowBeginTime=1642366300715&flowId=a6ac00ce3452dbe9dcc3f0bb110131b5263604807fdc23cc550f5e7ece41deb7&broker=web&context=web&isSampledUser=false&service=none&uniqueUserId=d1f9bbb3-6a5f-4efc-a398-cecb946e054e That same webpage indicates I have no secondary email. However, when I enter a secondary email, (AlexR@currently.com) a red popup message says: account already exists.

How can I eliminate msrigg@pacbell.net? How can I replace it with AlexR@currently.com?

MSRigg 於 6 天前 詢問

cor-el 最近回覆 於 6 天前

Firefox has upgraded in the background and needs to restart - dealbreaker.

This is a dealbreaker and I'm quiting firefox because of it. Event: "Firefox has upgraded in the background and needs to restart. You will be able to continue where you l… (閱讀更多)

This is a dealbreaker and I'm quiting firefox because of it.

Event: "Firefox has upgraded in the background and needs to restart.

You will be able to continue where you left off..."

Infuriatingly, there is no option to postpone. All browsing is immediately prevented and there is no option to do anything other than restart. Furthermore, there is no option to turn off automatic updates or even to get a notification that one might be happening until it is too late.

Problem: The restart does not return to "where I left off" with a) only one tab re-opening (plus all private tabs lost); and b) many logins and much form-filling progress lost. For example, I was in the process of submitting a government form in a private tab when, on the last step, instead of the final confirmation page, I got the dreaded "Firefox has upgraded and needs to restart" message. Upon restart, the tab didn't reopen, and I lost the session and had to start again from the beginning with the form filling process. Utterly infuriating and completely unnecessary.

I was putting up with Firefox's other annoying quirks, but this is ridiculous.

mozilla306 於 1 週前 詢問

jonzn4SUSE 最近回覆 於 6 天前

Tab crashes when loading content on certain websites.

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to d… (閱讀更多)

Visiting certain websites like Humblebundle.com or Kickstarter.com causes the tab to crash, seemingly right when it starts loading images. I believe it has something to do with loading images, because with HumbleBundle at least, when going to humblebundle.com/subscription/trove it only crashes once scrolled down, which causes the images on the page to load and then the site to crash, and sites like Kickstarter will text but crash immediately after.

This started happening after getting a new monitor, an ASUS VG27AQ. I have it on 2560x1440 @ 144hz. Changing these settings to match my old monitor does not fix the issue. I have done a clean install of my NVIDEA drivers as well.

I have tried a fresh install, troubleshooting mode, safemode, as well as turning off all extensions, the issue still persists.

Here's a few different crash reports: bp-c62a1e3d-e36e-4177-acbb-654dd0220116 bp-a171e0b6-7c75-4bfc-a6c6-621a30220116 bp-eb9c9fae-f6db-487c-b6a5-964550220116

Benjamin Bolingbroke 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

After Upgrade to Mozilla Firefox 96.0.1 (Latest Version) Firefox unable to connect..........

Just to advise after the recent update to Mozilla Firefox v96.0.1 there was a problem with Internet connection not then being available from Firefox. For extra privacy I … (閱讀更多)

Just to advise after the recent update to Mozilla Firefox v96.0.1 there was a problem with Internet connection not then being available from Firefox.

For extra privacy I have Win 10x64 Pro set to the free Cloudflare free use DNS settings of 1.1.1.1 and 1.0.0.1 and this has worked just fine for several months now.

However, since the update as above, Firefox could no longer connect to the Internet.

However, my other Browsers: SeaMonkey and Tor worked just fine.

For security reasons, I never use Chrome, Edge or Safario, as they are basically insecure.

Thinking there was a router problem, I reset that with the pin through the reset hole at the rear, and rebooted the PC.

No further ahead, and I knew it was not a Malware problem either, as I use very good AntiMalware Software.

I switched off the fiber box for 10 minutes, restarted it, no change, Firefox still could not connect.

Aha, a look through the Firefox Settings > Network and checked the DNS setting, which had been default set by Firefox to "CIRA Canadian Shield (By Default)" - That was NOT the setting I had placed into the Win10 Operating System.

Cloudflare was the second option there, so I selected that.

I didn't try the third option of "Next DNS".

Saved the setting (Option 2 Cloudflare)

Rebooted the PC, and no further troubles.

That CIRA Canadian Shield (Default) by Firefox was a trap I hadn't run into.

Just thought you may wish to put this in an appropriate place, as a warning to others.

Experienced with all Windows O/S since 1993, every style of O/S Microsoft has had available, plus much other Software.

This is the first unexpected problem ever I've had with Mozilla Firefox.

I run this PC 24/7, never turned off except for a reboot.

I can run some Firefox 25+ Windows and a total of over 150 Tabs, Run SeaMonkey and Tor with over 100 Tabs between them, and can still do other work.

Pleaty of RAM and SSD's for Operating Systems, backup to HDD's for longevity.

Still using 20+ year old HDD's still good, but they don't thermally cycle (Always on except for reboots), and I am interested to see how long before a failure of one of them =- I just stor DATA on these old HDD's (Copy from elsewhere, so it doesn't matter if I have a failure of an old HDD.

Cheers from a Far-Away-Land (Zealandia SupraContinent)

unix74 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Websites not recognizing Firefox

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (ban… (閱讀更多)

I keep getting a message that my browser is not updated. I am using Firefox 95 on Windows 10. Both should be compatible. Two of the websites are Yahoo mail and Chase (bank). I have reset the default user agent as the article states (nothing needed to be changed): https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox.

I also disabled all add-ons, but that did not help. Not sure what to do from here. This just recently started (maybe 2-3 months ago).

ldcrrn 於 2 週前 詢問

jscher2000 最近回覆 於 1 週前

Cannot bypass "Secure Connection Failed" when access an internal corporate device

Hi, We currently connect to a vendor devices admin page that is inaccessible via Firefox because of the following error "Secure Connection Failed" (Error code: SEC_ERROR… (閱讀更多)

Hi, We currently connect to a vendor devices admin page that is inaccessible via Firefox because of the following error "Secure Connection Failed" (Error code: SEC_ERROR_INADEQUATE_KEY_USAGE) and won't present the option to proceed via the "Advanced" option. Long story.... The vendor is aware of the issue and as the configuration page is always accessed internally and uses TLS in some form they do not want to allow us to make any changes to uploading our own certs.

Anyway recently I was made aware of a keyboard shortcut to force firefox to bypass the error screen and force a connection, however I have not been able to find it since on the Shortcut guide for firefox. Can anyone provide me with this shortcut, It will save having to switch between multiple browsers.

Thanks is Advance,

cathalmc1 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

I lost all my tabs

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "… (閱讀更多)

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

jillv46 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Firefox will no startup

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with… (閱讀更多)

I use firefox and pay for the vpn from firefox. Last week I encountered a ransomware attack. The Firefox immediately quarantined the attack. I am having no issues with using the computer. What was affected is Firefox itself. I cannot open Firefox at this point. I get permission denied messages upon launch. I have tried reinstalling a number of times in both the standard login and administrative login environments but I get the same results in both. Where do I go from here? Thanks Pat Imbriglio ...

imbriglio2 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

forgot password requests

firefox does not send forgot password email links from website www.kijiji.ca I contacted Kijiji this morning & this I was told has been not working for months on the… (閱讀更多)

firefox does not send forgot password email links from website www.kijiji.ca I contacted Kijiji this morning & this I was told has been not working for months on their site. When will this be corrected? Thank you in advance

Girls With Guitars 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Checking for Updates Bug with Firefox

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox. In a nutshell I have a really really annoying bug with Firefox which is goin… (閱讀更多)

Hi can somebody help me please? Sitting here on Christmas Eve at work trying to fix Firefox.

In a nutshell I have a really really annoying bug with Firefox which is going to cause me to pull all my hair out.

In the past the program used to check for updates and it used to work fine during this procedure.

Lately though I've been experiencing a really strange bug.

Whenever Firefox checks for updates the browser then cannot load a single webpage or anything while it is checking. Sometimes the checks can take around 3-5 minutes to complete.

Any videos or streams come to an eventual halt.

I have tried tweak a few settings in about:config such as app.update.interval

I have tried uninstalling and re-installing the browser - No change. This still happens usually about 5-8 times a day.

This computer is used for medical emergencies for our clients. We need a full functioning browser. I thought Firefox was that browser but I am beginning to think about installing something else now.

In these situations lives could be put at risk and I want to remedy this problem now before the new year. I imagine we will have a lot of patients coming in. I need to quickly submit forms at times and I really need a stable browser.

a) Can I turn off updates? I would prefer to check manually for updates once a week or so via Help -> About b) Can I reduce the frequency of the checks for updates? c) Is this going to be a normal feature for Firefox from now on?

reloadedx23 於 1 個月前 詢問

matthew.wilkins 最近回覆 於 1 週前

google not loading after connecting to VPN network

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then ofte… (閱讀更多)

google.com and google related websites doesn't load at all. For example, gmail slowly loads, but loading icon never disappears, loading icon is always shown and then often it shows 'reconnecting' message. This works OK in Chrome.

Steps to reproduce: 1. Open Firefox without VPN - all loads well. 2. Enable VPN - stops loading. If I then disable VPN - it starts loading again.

If I restart Firefox it starts working OK, but after a while stops working again.

kantix 於 3 週前 詢問

FredMcD 最近回覆 於 1 週前

Firefox constantly crashing when setup to update via GPO

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO. Firefox is now crashing on multiple Computers, I think they might … (閱讀更多)

Hiya, So I have used the link below as a guide to get firefox to autoupdate on users computers via GPO.

Firefox is now crashing on multiple Computers, I think they might be crashing while trying to update themselves, as per GPO.

Any help please , crash report attached


https://support.mozilla.org/en-US/kb/customizing-firefox-using-group-policy-windows

rwaldron1 於 3 個月前 詢問

FredMcD 最近回覆 於 1 週前

Firefox is not responding

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 sec… (閱讀更多)

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Lee150 於 3 週前 詢問

FredMcD 最近回覆 於 2 週前

Blacklisting and/or Blocking Individual Web Sites

I think it's remiss there is not an obvious way to prevent any specified websites I choose, from ever loading on my system. Simple on my iPhone! Not on Windows 10, Mozil… (閱讀更多)

I think it's remiss there is not an obvious way to prevent any specified websites I choose, from ever loading on my system. Simple on my iPhone! Not on Windows 10, Mozilla Firefox.

 I find when I accidentally click things on my touchy touch screen or try to back out of a page I opened in a new tab (Nothing to go back to), sometimes the page is set up to repurpose that action, as a request for an advertisement or some other undesirable page, often the same few abusive jerks.
 I Should Be Able, With A Single Click to Block, ANY UNDESIRABLE PAGES! 
 Why isn't there a simple list, I can populate myself, on my system(?)  again, my iPhone has it!
 I'm old.  Reading about widgets and add-ons is like reading Greek, don't get it and don't want to have to learn!
 When did everything become self help?
 We need answers that say, click here to be directed to a page with an explanation and another button to click, maybe answer a few simple questions (NO Words Invented This Century, PLEASE!), and it is done!  PLEASE!
 So, Add A Blacklist Button To My Home Screen!  I feel like there is one, it is just some new term and unsearchable unless I know the new secret made up words!  Ridiculous Everything Is So Damn Hard 90% of my online time is trying to fix crap, find answers, etc. Sucks!

kayakned 於 2 週前 詢問

FredMcD 最近回覆 於 2 週前