Firefox 技術支援討論區

Hi, I lately found one of my old firefox os phones (Alcatel One Touch Fire C). I tried connecting it to the internet and updating it bus it said that there is no internet connection. Is there a way to update the phone?

Hi

I tried moving the firefox profile from my old windows 10 laptop to my new windows 11 laptop but the migration wasn't successful.

I tried the below steps:

Clicked the firefox three bars at the top right corner of the browser->then the help button->then more troubleshooting information->then clicked the open folder button next to the profile folder->then copied the profile to an external USB ->then took this firefox profile and copied it to the existing firefox profile in the new windows 11 laptop via the same location.

However, the data: cookies, bookmarks & history from the prior firefox profile (windows 10) are missing once restarting up the firefox browser in the (windows 11)

Any ideas if there may be something I'm missing.

Thanks,

Chris

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all these new apps and maybe Windows is blocking download - HELP

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

I've copied the root profile folder from my old machine, created a new profile running Nightly, put the contents of old profile into just created one, and it just worked. Doing the exact same steps with Dev version doesn't work - app refuses to launch after picking imported profile as default one. Could it be because Dev has a lower app version?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

Hello,

I want Firefox to open PDFs in browser. I have opt in for two options from setting both are not working.

1. I have choose always ask where to save files and that is not working because it is always saving files in downloads. 2. I have choose Firefox option from save or open files to open files and not save files; it did not work (Firefox downloaded the files not opened it). Then I tried always ask, from always ask menu then I choose open with Firefox and it opened in Firefox but it saved the file.

Please let me know how can this issue be resolved. I do not want to download files and when I do want to download, I want to choose a specific location for each file. I am trying a transition to Firefox from chrome. So, I am very new to these settings.

I have attached a picture of setting in this request.

Thank you for your help! Dilpreet

How do I import the firefox passwords I saved as csv file from firefox into firefox. I am not importing from a different browser which is the only option offered. I'm importing from the newly created csv file as instructed by firefox.

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers

How do I download language data for translating on a machine that is not connected to the internet?

I already followed the instructions here to download an offline firefox installer: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

and I downloaded the language packs I want here: https://releases.mozilla.org/pub/firefox/releases/124.0/win64/xpi/

and I followed the instructions here: https://support.mozilla.org/en-US/kb/deploying-firefox-language-packs

But translation still doesn't work. I even manually installed the "*.xpi" packs into the browser. I can see in Firefox's settings that it thinks the packs are installed, and it offers to translate pages it detects are in a different language, but translation fails. I noticed that the language packs are smaller than I would have expected - smaller than 1MB. Is there a way to download the language data that is needed for offline translations?

Thank you!

Only with Firefox (default) and Norton 360 My Norton page, the page does not recognize that the Password Manager is already set up and active. The Password Manager button erroneously shows "Set Up", and when pressed the surrounding oval turns blue and nothing else happens - forever! That button should say "Access Vault". Also, he Feature Setup incorrectly shows Password Manager as not being setup when it already is on, active, and functioning in other areas of Norton 360, and surprisingly through the Firefox browser extension NPM button. This apparent MY Norton syncing problem only happens with Firefox, not when using Edge or Chrome.

Hello -

I just upgraded Firefox on my Mac Mini M2 (2023) to version 124 (64 bit). When I start up Firefox it starts (I see Firefox in the top menu bar) but it will not open a session window. In addition, the top menu bar is in an inactive state (i.e. the words are in grey instead of black). It seems to be in a partially open state.

I have tried (1) waiting to see if that fixes things and (2) a cold boot of the computer. Both things did not work.

Thank you very much for your help.

Don

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I have: 1) Confirmed in Firefox settings that Firefox is the default 2) Confirmed in Edge settings that Edge is not the default browser 3) Confirmed in Windows default settings that Firefox is the default browser 4) Ensured in Outlook-Options-Advanced that "Open Hyperlinks in from Outlook" is set to "Default Browser" 5) Uninstalled and reinstalled Firefox. Also restarted my computer several times And yet, clicking on links from Outlook continues to open Edge. Please help I really don't like Edge!