Installing firefox on a Windows 10 64 bit machine

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not inter… (閱讀更多)

For 3 days I have been trying to install Firefox. Firefox dowloads and starts installing. I have set Firefox as my default browser and turned off antivirus to not interfere with the install. It appears to install and then gives an error message that the address of the download file is incorrect (see attached JPG). I sometimes get a message about a file being corrupted (roughly one time in each five tries) also shown in the JPG. I have tried clean installs at least a dozen times (delete the programfiles/mozilla node and then do a fresh download. After clicking download have selected both run and save multiple times. I always get the error message about a bad address. Any help would be greatly apprediated. Thanks.

Asked by LorenGL 2 週前

Last reply by Scribe 2 週前

I'm having to download fox everyday, cut my computer off and fox is gone when I start it up

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywher… (閱讀更多)

My Fox was working fine. I downloaded a few add-ons and last pass. Shortly after that, I discovered that Fox was not on the taskbar, in the smart window or listed anywhere. So I have to download it every morning if I want to use it. Once downloaded it recognizes me and has all my bookmarks.

Asked by revwsdom 3 週前

Last reply by FredMcD 3 週前

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Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (閱讀更多)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

Asked by soundengineer 1 個月前

Answered by soundengineer 1 個月前

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can't download from Play Store

duplicate of https://support.mozilla.org/en-US/questions/1283167 Having trouble downloading from Play Store. Nothing happens when I try to update YouTube or update Firefo… (閱讀更多)

duplicate of https://support.mozilla.org/en-US/questions/1283167

Having trouble downloading from Play Store. Nothing happens when I try to update YouTube or update Firefox.

Asked by renefromla 2 個月前

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (閱讀更多)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 3 個月前

Last reply by Roland Tanglao 3 個月前

Import didn't work

Hi, after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I w… (閱讀更多)

Hi,

after I received the 'Firefox appears to be slow' message for a couple of times in a row I decided to use the 'clean install' option that it (the browser) offers. I was under the impression that you could choose what to clean and what to keep, but apparently I was wrong. I now have a clean install and all, but everything is reset - back to default.

I do have the old files on my desktop and tried to import them like mentioned here: https://support.mozilla.org/en-US/questions/1212433 But it didn't work at all. And to be honest ... I don't remember all of my passwords, which is what I truly need from my old files.

Asked by b.funk09 4 個月前

Last reply by FredMcD 4 個月前

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How do I, once and for all, never, ever to return, completely disable Firefox auto-updates?

In the admin account and all user accoutns, I had Firefox > Options > Advanced > NO UPDATES and turned OFF "Use a background service to install updates." I cre… (閱讀更多)

In the admin account and all user accoutns, I had Firefox > Options > Advanced > NO UPDATES and turned OFF "Use a background service to install updates."

I created a new account on this computer. The VERY FIRST THING I did was go to Firefox > Options > Advanced > NO UPDATES and turned OFF "Use a background service to install updates."

Guess what. It updated. It updated for all accounts.

I've easily lost four work days of time in the first 8 months of 2019 because of FIrefox updates. I need a way to stop updates. ALL updates. FOREVER. ALL UPDATES UNCONDITIONALLY BLOCKED. No leakage. I do not want them with a goat. I do not want them on a boat. I do not want them here or there. I do not want them anywhere. Is there any remaining ambiguity?

The ways described above don't cut it. So let's think unconventionally. Is there a file I can set the protections on, so Firefox's update balks and gives up? Can I create a file that has a name that Firefox update expects, and give that file some content or property so that Firefox update fails?

Asked by BostonBowTie 8 個月前

Last reply by Bauinformatiker 4 個月前

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How do I stop a 'restart to update firefox' pending update?

Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2… (閱讀更多)

Window 7 sp1 I checked '%LOCALAPPDATA%\Mozilla\updates' and the folder is EMPTY. I was on v67.0.x and it would have updated to the brand new v70. Tried installing v68.0.2I had the installer for and it opened in a new window without my favorites, saved logons, etc. I clicked on the firefox icon pinned to the lower taskbar and it opened v68.0.2 with all my favorites, logons, etc. Only seems to be one firefox application in Program Files. I Pasted 'about:profiles' into both and attached is the screen grab. Need to endup running v68.0.2 or v69 but NOT the just released v70. Why does an install or update always change my preferences to automatically install updates??

Asked by MikeZZ 7 個月前

Last reply by MikeZZ 6 個月前

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Firefox can't update to the latest version

A couple versions back, I started getting this pop-up message each morning, "Firefox can't update to the latest version". I downloaded a newer version and upgraded manua… (閱讀更多)

A couple versions back, I started getting this pop-up message each morning, "Firefox can't update to the latest version". I downloaded a newer version and upgraded manually a couple times, now up to 70.0, and the pop-up keeps happening. I see a couple other people have reported a similar problem, one here was blown off because they were, supposedly, running a beta version. I'm not running beta. The other one I found was fixed by doing something to the registry, but I'm on Linux, not MS Windows so there's no registry (at least none that I know about).

The one other symptom I've noticed is that when I bring up the "About Firefox" window, it takes a really long time to figure out that "Firefox is up to date". And it always says it's up to date (if I wait long enough) even when there's a newer version available.

It would be greatly helpful if that pop-up would say *why* it couldn't update itself but it does not give any useful information.

Thanks for any help on this.

Asked by Dave 7 個月前

Answered by Dave 7 個月前

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I reinstalled Firefox, following the advice found on this support page, but have lost everything. Can anyone help me recover what I lost?

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settin… (閱讀更多)

After the most recent Firefox updates, I wasn't able to load Facebook anymore, so I looked up whether I could reinstall Firefox without losing all my bookmarks and settings. I followed the advice given on this support page by renaming the folder "OldFirefox" and then reinstalling Firefox, but everything has been lost (or at least seems to be). What I don't understand is when I right click over the new Firefox icon (after the reinstall) and look at the properties, instead of pointing to the folder ...Mozilla/Firefox.exe, it's pointing to ....OldFirefox/Firefox.exe. It's as if the install didn't create a new Mozilla folder in the directory, even though it was supposed to during the install. Is there a way to get back what I lost? I feel like I'm going to throw up right now. I had an enormous amount of things bookmarked and saved. Thanks for any help.

Asked by Ana R Hubbard 7 個月前

Last reply by Ana R Hubbard 7 個月前

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Firefox 69.0.2 stopped working some time after updating to macOS10.15

Firefox 69.0.2 is no longer able to load any web page since some time after updating to macOS10.15. The Mac itself is connected to the Internet and I can do emails and Sa… (閱讀更多)

Firefox 69.0.2 is no longer able to load any web page since some time after updating to macOS10.15.

The Mac itself is connected to the Internet and I can do emails and Safari just works fine.

But FIrefox cannot connect to anywhere and show "The connection has timed out". I have tried Refreshing, Safe mode, and re-installation after removing the profile folder under Application Support. None of them worked.

Is this only me? Is there a fix?

Thanks, Kouichi

Asked by Kouichi 8 個月前

Answered by FredMcD 8 個月前

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Unable to download any file on Google Drive using Firefox

I have been trying for weeks to solve this problem and figure out how it happened but I cannot download any type of file on Google Drive on Firefox and it's been botherin… (閱讀更多)

I have been trying for weeks to solve this problem and figure out how it happened but I cannot download any type of file on Google Drive on Firefox and it's been bothering me. I have cleared my cookies, cache, history, saved logins, restarted on private browsing, changed numerous settings and deleted and reinstall Firefox and Abode Flash. Nothing has worked. I even deleted McAfee protection in case it was a firewall problem but that didn't work either.

I'm only having this problem on my HP laptop and on this browser. Downloading google drive files works on my Dell Laptop through any browser.

If anyone has any suggestions as to why this is happening and how to solve it, I would be very grateful. I provided a screenshot of the error every time I try to download a file.

Asked by Kiara 8 個月前

Answered by Vikram Shankar Mathur (GC) 8 個月前

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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (閱讀更多)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 年前

Last reply by jscher2000 8 個月前

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Update option is checked but FF will no automatically update and keeps asking to download newer version.

Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of ve… (閱讀更多)

Using 68.0.2 in Debian 9.4 Stretch. Originally FF 68.0.2 was installed in my Downloads directory but I moved it to /opt and is still working fine. Since the release of version 69 it has been pestering me asking for an update, even that the automatic update option is checked on. Downloaded 69.0 and again moved to it to /opt. Renamed the 68.0.2 from firefox to firefox 68 and tried to run 69 but it will not respond. Any ideas on how to solve this issue? Thanks.

Asked by topocalc 8 個月前

Answered by cor-el 8 個月前