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Updating Firefox from Menu > Help > About yields ransomware

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its… (閱讀更多)

I received a Firefox notice that an upgrade was available, so I clicked "not now" and triggered the update by Menu > Help > About. Firefox apparently downloaded its update, then asked me to restart Firefox. I did so and got a "ransomware" notice from my antivirus program, saying it fixed the problem (but not how). Trying to run Firefox repeats the notice. Does Firefox now have malware in it?

A Web search turns up nothing. I am posting this question from Google Chrome.

Windows 10 Home Malwarebytes premium (latest)

Asked by David Spector 2 天前

Answered by David Spector 2 天前

Password reset question

Is it true that resetting password will result In losing history and bookmarks? Ive used for years on laptop which just died. Trying to install on iPad and it doesn’t lik… (閱讀更多)

Is it true that resetting password will result In losing history and bookmarks?

Ive used for years on laptop which just died. Trying to install on iPad and it doesn’t like my password. The reset page says I might lose hx, bookmarks as well as saved passwords. Noooooo!!  If this is really going to happen, is there any way to work around it?  

Thx

Asked by charlotte.giese 2 天前

Last reply by cor-el 2 天前

AAdvantage eShopping Button Extension will not download

I have been unsuccessful in downloading the American Airlines AAdvantage eShopping extension from the AA.com website. Each time I get the error "The add-on could not be … (閱讀更多)

I have been unsuccessful in downloading the American Airlines AAdvantage eShopping extension from the AA.com website. Each time I get the error "The add-on could not be downloaded because of a connection failure".

Firefox 79ob3 Window 7

Thanks

Asked by mthomasff 13 小時前

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Are there any conflicts or problems having 2 browsers on the same computer using windows 7

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser. … (閱讀更多)

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser.

Asked by gerryloman 7 年前

Last reply by cor-el 7 年前

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When I updated FF Eco Start Page became my start PAge and default search place WHY?

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble corr… (閱讀更多)

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble correcting this and how can this happen to FF? I thought your browser was secure.

Asked by Rusyazman 7 年前

Last reply by comgeek888 7 年前

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how do i go back to the older version of firefox? 17.0 has lost all my tabs, i want my tabs back.

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous ver… (閱讀更多)

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous version of firefox...i now have the new 17.0 and not happy i lost all my info and settings

Asked by foaling 7 年前

Answered by desertvoice 7 年前

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Norton 360 Login Assistant does not work with Firefox 17

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and passw… (閱讀更多)

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and password fields. It worked very well and did all the right things when I was using Firefox 16. There is probably a quick fix but in the meantime I have had to revert to version 16. Looking forward to the problem being resolved.

Asked by southernhydro 7 年前

Answered by the-edmeister 7 年前

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I want to download Firefox 17 to a jump drive on a Windows machine and install it on my Mac. Can I do this?

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with t… (閱讀更多)

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with the corruption of downloads. Even teensy tiny ones. Perhaps you've heard about it since you're also in Mountain View. They have not responded to repeated posts from the forum... I have an iMac running Snow Leopard 10.6.8 and I haven't been able to update my software. I go to Lane Medical Library at Stanford to use the Windows machines there. I load whatever standalone software that I can onto a jump drive and install it at home. Unfortunately, some sites (like Apple and maybe even Mozilla!) recognize the computer you're on and only allow you to download software compatible with the machine that you are actually sitting at. This means that I can't reinstall Safari because I can't get a copy of it. And it looks like I might not be able to install Firefox 17.0 either. At least, that's what I'm trying to find out. "We've made some educated guesses about your current browser and operating system." See what I mean? So when I go to the library, will I be able to download a copy of Firefox 17.0 for the Mac and install it on my computer at home? Thanks!

Asked by Sparky_is_my_guy 7 年前

Last reply by cor-el 7 年前

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extensions.checkCompatibility.17.0 does not stay in false position

After updating from 16 to 17 some of the extensions that are crucial for me stopped working, got disabled and got listed as incompatible with 17.0. Now when I try to togg… (閱讀更多)

After updating from 16 to 17 some of the extensions that are crucial for me stopped working, got disabled and got listed as incompatible with 17.0. Now when I try to toggle the extensions.checkCompatibility.17.0 boolean into the “false” position, it readjusts itself into “true” after each restart, making it impossible to force those extensions as compatible.

Why is this happening and what can I do to make it stay at “false”?

Asked by Imfego 7 年前

Last reply by Imfego 7 年前

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I cannot update from v. 16 to v. 17, and 16 no longer works (and is locked, so I can't throw it away)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17. I. When I try to move the download to the Applications folder: (1) If I c… (閱讀更多)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17.

I. When I try to move the download to the Applications folder:

(1) If I choose "Replace," I get the error message: "The operation can’t be completed because you don’t have permission to access some of the items."

(2) If I choose "Keep Both Files," I get the error message: "The operation can’t be completed because an unexpected error occurred (error code 0)."

II. Version 16 no longer works:

1. If I try to open it now, I get the error message: "You can't open the application Firefox.app because it may be damaged or incomplete."

2. If I try to throw out the damaged app, I get the error message: "The operation can’t be completed because the item “Firefox.app” is locked."

Can someone help me with this? Thanks!

Asked by lzzz 7 年前

Last reply by cor-el 7 年前

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I've just downloaded greasemonkey as i want to send links in Farmville. I still can't do a link. There is no "copy link" available. Can anyone help?.

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy li… (閱讀更多)

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy link? I can get all sorts of tasks eg Back, reload, bookmark,send link (which takes me to Outlook), view background, select all, inspect element etc. NO COPY LINK.

Asked by joanchar 7 年前

Last reply by cor-el 7 年前

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can't save/download pages/files in FF 12.

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Downl… (閱讀更多)

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

Asked by rondo 7 年前

Last reply by cor-el 7 年前

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How can I import passwords into firefox 16 from ie9. Windows 7

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to acc… (閱讀更多)

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to accomplish this. I can't seem to get an answer anywhere.

Asked by lawr1938 7 年前

Last reply by Ash 7 年前

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Why does Firefox automatically pin itself to my taskbar in Windows 7?

Please tell me how to permanently disable FF from pinning itself to the taskbar? Every time I launch FF and then close it, it pins itself to the taskbar. If I wanted it t… (閱讀更多)

Please tell me how to permanently disable FF from pinning itself to the taskbar?

Every time I launch FF and then close it, it pins itself to the taskbar. If I wanted it to be pinned there, I would have done it myself.

I haven't used Firefox in a long time, and installed it at a whim to see if there'd been any progress. Wow.

THIS IS BULLSHIT! MAKE IT STOP!

Asked by Mazgula 7 年前

Last reply by Mazgula 7 年前