• 已解決

32bit or 64bit

Firefox has just done an automatic update, but has installed 91.3.2(32bit) on my 64bit Windows 10. I was wondering why it decided on 32 bit? Should I upgrade to 64bit an… (閱讀更多)

Firefox has just done an automatic update, but has installed 91.3.2(32bit) on my 64bit Windows 10.

I was wondering why it decided on 32 bit? Should I upgrade to 64bit and how would I do that?

Thanks Jon

jon_malins 於 6 天前 詢問

jonzn4SUSE 於 3 天前 解答

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (閱讀更多)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

SkyTraveln 於 1 個月前 詢問

ddelavie 最近回覆 於 4 天前

Reinstating bookmarks and Reading List from Firefox v92 to Firefox v94

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firef… (閱讀更多)

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firefox v94 [from Firefox v92] and all my bookmarks and folders and my reading list were lost ... btw I had no option, no alternative was offered ...

Is there some way of salvaging the bookmarks, folders and reading list from v92 and importing them to v94?

I thank you kindly in advance for your advice

PilgrimHikerGal 於 6 天前 詢問

FredMcD 最近回覆 於 4 天前

  • 已解決

Lost profile after update

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders… (閱讀更多)

Hi I accepted the popup notice that a newer version of Firefox was available - while doing other things. When I next opened Firefox, all my profile was gone. No folders, no bookmarks, no extensions, it appears like a virgin install. How do I get my profile back??? Firefox 94.0.2 Windows 10 Home Desktop PC

brittont0 於 5 天前 詢問

FredMcD 於 5 天前 解答

  • 已解決

Language Pack Problem of the Store Version

It seems like the Language Packs aren't working in the Store Version. I switched from the normal App to the Store Version and since then I can't use another Language Pack… (閱讀更多)

It seems like the Language Packs aren't working in the Store Version. I switched from the normal App to the Store Version and since then I can't use another Language Pack, even if they are installed and activated as Addons. The only language correction I can use is the default US-English.

Waxel 於 1 週前 詢問

James 於 4 天前 解答

How to remove a duplicate Firfox

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Wind… (閱讀更多)

I installed Firefox on a new windows laptop. Then I discovered there are two copies. How can I remove the duplicate without uninstalling both? The PC arrived with Windows 10 and I upgraded to ver 11.

gomurchu 於 5 天前 詢問

FredMcD 最近回覆 於 5 天前

Downloading firefox

Hello, I've been having problems downloading the firefox browser, as it seems that I have to do it multiple times before it can be installed properly. I tend to get the d… (閱讀更多)

Hello,

I've been having problems downloading the firefox browser, as it seems that I have to do it multiple times before it can be installed properly. I tend to get the disk image, which populates on my screen as an image icon. This usually occurs several times before I see the actual application file within my download files. Tonight I am having this problem again, as I noticed that the browser was no longer on my computer, which prompted me to download again from Mozilla's own site. However, I keep getting the disk image, with a circle and cross through the circle over the actual firefox icon which is supposed to be dragged into the folder and then installed. Not sure why it keeps showing up as an image (disk), and not the actual application? Any assistance will be greatly appreciated.

careny.graham 於 5 天前 詢問

James 最近回覆 於 5 天前

  • 已解決

restoring previous session on a new computter

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I… (閱讀更多)

Hi, I had to erase all of my data in order to set up a fresh operating system on my computer. I made a firefox account and synced all my data before wiping my computer. I want to restore my previous sessions I was using before erasing all of my data, however can't figure out how. Thanks.

livefreewithme 於 1 週前 詢問

livefreewithme 於 5 天前 解答

Copy my old profile from old hdd to new sdd folder

Hello čaute i had problem with my pc,so i bought new one with new HW and SSD,but i have kept my old hdd. I would like to copy my profile from E:\Users\user\AppData\Roamin… (閱讀更多)

Hello čaute i had problem with my pc,so i bought new one with new HW and SSD,but i have kept my old hdd. I would like to copy my profile from E:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles to C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles I did ,it is almost 1,2 GB file. After copy i tried to open new mozilla that is on new ssd,but it gave me this error message: User profile firefox app cannot be loeaded. Probably profile is missing or it is unavailable. Could be because i have dowloaded older version from march? What can i do. It is very important for me to have all my old bookmarks and history. I tried first to import my bookmars which was succesful, but i would also like to have my old webhistory and old theme. Also i am not sure but i found somehting about places.sqlite , it is my old history of browsing? Can i put it into new profile somehow? Please prosim help pomozte. Anything

martin.strapac 於 1 週前 詢問

FredMcD 最近回覆 於 5 天前

  • 已解決

Passwords and settings is not restored after windows reinstall

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved b… (閱讀更多)

Hello. Before reinstalling windows i clicked sync on my firefox browser and closed it some moments after. After reinstalling windows i connected my account but my saved bookmarks, settings and passwords are gone. This is very annoying and it was the main reason i quit firefox (because it happened before). I have a backup on another drive but i can't boot into that drive and i tried with places.sqlite , key4.db , logins.json but i still can't get my settings. What can i do? I tried multiple sync and i even tried starting from that backup but all was for nothing because i don't have my settings anymore.

sar99cl 於 6 天前 詢問

sar99cl 於 6 天前 解答

i can't download the companion app for video download helper

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the compa… (閱讀更多)

I have installed Video Download Helper. When I try and download a video, I no longer am given the choice of using the browser to download, I am compelled to use the companion app. When I try and download the companion app it fails repeatedly, and when finally complete it always totals 0 KBs

5putN1k 於 6 天前 詢問

loading Firefox brouser

I completed the application to download Firefox but am unable to provide a backup device so could not complete. The alternative of Microsoft edge does not work. Colin … (閱讀更多)

I completed the application to download Firefox but am unable to provide a backup device so could not complete. The alternative of Microsoft edge does not work.

Colin

cjarnott 於 6 天前 詢問

FredMcD 最近回覆 於 6 天前

The firefox installer has installed different versions (32bit & 64 bit) of firefox in multiple locations

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause… (閱讀更多)

I removed the 32 bit version of firefox some time ago and installed the Firefox 64 bit version on my larger secondary drive. Firefox recently updated but the update cause the same version of firefox (version 94.0.1 build 20211103134640) into multiple hard-drives (C & D drives) and different folders. There are now multiple icons in my start menu and the task bar for firefox. They BOTH each fight for the default browser setting as if they were different browsers, and only one will open my previous windows and tabs at startup. I only want firefox to be installed on my secondary drive as my C drive has a much smaller capacity. How can I distinguish and remove one of these conflicting multiple copies of Firefox from my PC without loosing my saved tabs or all of my personal data? Why is firefox installing as 2 different apps, on 2 different hard drives, along the same profile path in two different profile folders as shown with "more troubleshooting information" from the help dropdown menu?

frostyfee 於 1 週前 詢問

frostyfee 最近回覆 於 6 天前

  • 已解決

Version 94.0.1 enforced updates and menu settings

Few days ago, I was going to update my browser to 94.0.1 when I decided to check first "what's new". To my shock and horror, I read: "On Windows, there will now be fewer … (閱讀更多)

Few days ago, I was going to update my browser to 94.0.1 when I decided to check first "what's new".

To my shock and horror, I read: "On Windows, there will now be fewer interruptions because Firefox won’t prompt you for updates. Instead, a background agent will download and install updates even if Firefox is closed".

Seriously?... this is not an "improvement". This is just a nice way to say "we are taking over the control of Firefox updates and remove all user choice in this regard".

What is the rationale for this change?

I don't allow any programs to download and install to my PC without my knowledge and permission (including Windows Updates and even Wordpress and plugin updates on my website). I decide if and when anything gets updated to avoid crashes and other computer issues, as well as to prevent installation of something I simply don't want. This includes browser updates.

Secondly, I finally managed to reduce the space between bookmark lines in menus with a workaround in the about: settings after months of struggling with the settings created for iphone users which are unworkable on my PC (the only device I ever use the browser on).

Could someone in the know confirm please that (1) this workaround will continue to work in 94.0.1 (as the release notes are suspiciously silent on this) and (2) that this option will be permanently reinstated in the browser settings with the next update.

I am not updating my browser until I get more information about the issues I have raised, using Chrome in the meantime and...indefinitely.

thanks

quantum888 於 1 週前 詢問

AliceWyman 於 1 週前 解答

Cannot download bank statements to PDF

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for v… (閱讀更多)

I have used Firefox for a number of years. Something has changed on Windows 10 or Firefox. I am no longer able to download bank statements (multiple banks) to PDF for viewing and saving statements. I can do it on Microsoft Edge, so maybe Microsoft is trying to force move to Edge. I can't use Firefox if i cannot download files from internet to PDF documents. Tried looking at settings and can't figure out anything.

bill236 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前

Firefox upgrades

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, app… (閱讀更多)

Twice in the past six months I have downloaded 'upgrades' to the Firefox browser, only then to have to spend half an hour resetting my options - home page, task bars, apps, etc. It's just not worth bothering to get the upgrades. Why do the upgrades mess with my personal settings?

mmck 於 1 週前 詢問

Mac OS 12.0.1 issues with firefox browser failing to run do to warning of mulitiple installations

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep bo… (閱讀更多)

bold textissues with firefox desktop browser failing to run on Mac OS 12.0.1 Monterey; upon exe. of install pakage promp pops up asking if you wish to replace or kkep both copys; replace is chosen and file will not execute with warning anouther instance of firefox is already runing. ive deleted all kmown Installations and redownloaded sever times with same results.

SS1 於 1 週前 詢問

FredMcD 最近回覆 於 1 週前