Why I can not open firefox when it have a new update.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/… (閱讀更多)

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

Asked by surdet 3 個月前

Last reply by FredMcD 3 個月前

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Why does Firefox disappear from desktop and computer, a day after downloading?

I download and get an icon on the desktop and on the bottom menu. If I click on the icon on the desktop, a text box on the screen with two options: "Firefox" and "Apps".… (閱讀更多)

I download and get an icon on the desktop and on the bottom menu. If I click on the icon on the desktop, a text box on the screen with two options: "Firefox" and "Apps". If I click on Firefox, the browser opens. If Aps, I go to App Store for no apparent reason.

After 1-2 days, all icons disappear and I cannot find them anywhere.

Asked by ryldisc 1 年前

Last reply by James 1 年前

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Firefox crashes when starting, even if I go to safe mode

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My … (閱讀更多)

First of all, I'm using Mac. And so, if my firefox is not responding or still lagging, I always force quit it right away. However last night it didn't work like that. My firefox was usually fine after I forced quit it and started it again, but yesterday it crashed from when it was starting.

I'm flustered and try to open it a few more times, but the result was still the same, crash and crash again. Firefox tried to give me options by using the safe mode. I thought it could work if I went with the safe mode, but unfortunately even in safe mode, my firefox still crashed.

And just like that I also don't have a choice to access the troubleshooting menu in firefox because it crashed before I could go there. That's why I'm here to request help.

This is the report ID I just submitted a few minutes before posting this. bp-7dbf5090-1315-48b5-af5f-fe7d20180523

If you need details of the report just ask me. I've already copied that from the crash reporter. Thank you!

Asked by Reshalem 2 年前

Last reply by cor-el 1 年前

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firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error.

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, s… (閱讀更多)

This error message has been coming up on my computer since the windows upgrade 2 nights ago. I really prefer Firefox as my Explorer. I have uninstalled and reinstalled, shut down and restarted and still get this error. Even after the reinstall. Please help. I really want you back on my computer.

firefox.exe - Bad Image C:\WINDOWS\SYSTEM32\dbghelp.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status 0xc0000020.

Asked by Micmac304 2 年前

Last reply by FredMcD 2 年前

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Default browser apps firefox is not listed in windows 10

Dear all Default browser apps firefox is not listed in windows 10, kindly check attached image. even if you make it default from Firefox (http://prntscr.com/jk6bt0), als… (閱讀更多)

Dear all Default browser apps firefox is not listed in windows 10, kindly check attached image. even if you make it default from Firefox (http://prntscr.com/jk6bt0), also redirect to the attached page http://prntscr.com/jk6bzz .

Asked by abdulrehmanbinaltaf 2 年前

Last reply by Shadow110 2 年前

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During March 2018 I began using Firefox on my MacBookPro. I can no longer sign in to Firefox from its home page.

Firefox has also disappeared from the Launchpad on my MacBookPro, and I could not anywhere obtain a sign in page until I persisted in asking the same question four times … (閱讀更多)

Firefox has also disappeared from the Launchpad on my MacBookPro, and I could not anywhere obtain a sign in page until I persisted in asking the same question four times on what appeared to be a Firefox support window. None of the standard statements of Firefox problems appear to address my inability to sign in to Firefox and use it as I did during the month of March 2018.

Asked by Podporjack 2 年前

Last reply by Shadow110 2 年前

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Preconfigurered Firefox ESR for organization (Custom Default Configuration)

Every laptop on our organization are installed with softphone apps which is x-lite. Thus, we had developing some portal on web to make it easier make some call. Basically… (閱讀更多)

Every laptop on our organization are installed with softphone apps which is x-lite. Thus, we had developing some portal on web to make it easier make some call. Basically the portal contains sip link with some number followed by colons.

Our orginzation use Firefox ESR 52.7.3. To make firefox able to handle sip protocol, we add some configuration on about:config as bellow

   network.protocol-handler.expose.sip -> Value -> false

After that, whenever our user click some sip link, the browser would triggered x-lite application. At the first time, the pop up launch application will be shown and then end user will choose default application to handle sip link.

Our client running on Windows Machine.

However, for our user to change about:config and choose default application launcher are hard to do. Hence we need to develop simply way to approach that.

So we think to make a pre-configured Firefox ESR which is comes with custom build configuration and default launch application are the solution for our problem.

I had read from several article that talk about deploying firefor for enterprise that comes with some configuration on default/pref as this link refer https://developer.mozilla.org/en-US/Firefox/Enterprise_deployment_before_60#Configuration. But the Firefox it self aren't ready to download.

However, Is it that any possible way to pre-configured installed? How to customize the installer?

Thanks

Asked by NPEFOX 2 年前

Last reply by philipp 2 年前

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Installed latest 64bit version, but screen is mostly black with a few white shapes and/or pixs

Install completed normally, but the pages only show some pixs and white shapes. Sometimes different areas/shapes flash white as the cursor moves over them. Seems to be … (閱讀更多)

Install completed normally, but the pages only show some pixs and white shapes. Sometimes different areas/shapes flash white as the cursor moves over them. Seems to be only a video issue, since clicking on a spot with a function activates the function.

Running Win 7 64/bit, and duai Nvidia Geforce 8600GTS graphics cards

Asked by Rick49 2 年前

Last reply by FredMcD 2 年前

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nightly update installer not working

I keep getting a pop-up message telling me to install the latest version of Nightly but every time it fails. I'm also getting horrendous playback and performance issues w… (閱讀更多)

I keep getting a pop-up message telling me to install the latest version of Nightly but every time it fails. I'm also getting horrendous playback and performance issues with videos on YT.

Asked by malthus101 2 年前

Last reply by James 2 年前

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Firefox crashes on load, inc safe mode

52.3.0esr or newer builds will not open on Windows 2012r2 with terminal services and citrix xenapp if I delete the user profiles.ini file it will run, but only once. no c… (閱讀更多)

52.3.0esr or newer builds will not open on Windows 2012r2 with terminal services and citrix xenapp

if I delete the user profiles.ini file it will run, but only once. no crash files are created, but window event logs are.

45.9.0esr works with no issues.


Windows cannot access the file for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Firefox because of this error.

Program: Firefox File:

The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data Error value: 7EADC420 Disk type: 0


Faulting application name: firefox.exe, version: 52.3.0.6423, time stamp: 0x5982282e Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc000001d Fault offset: 0x00007ff908860019 Faulting process id: 0xc48 Faulting application start time: 0x01d336cf1689d484 Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: unknown Report Id: 54424d18-a2c2-11e7-811f-00155d0b0b0e Faulting package full name: Faulting package-relative application ID:

Asked by netint53 2 年前

Last reply by FredMcD 2 年前

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Firefox crashes during every start

Hi all , I used ArmBian as OS on my Cubiebord 3. After installing php7 and nginx firefox crashes everytime during it opens. (same effect with safe-mode) I added the first… (閱讀更多)

Hi all , I used ArmBian as OS on my Cubiebord 3. After installing php7 and nginx firefox crashes everytime during it opens. (same effect with safe-mode) I added the first crash report after I deleted the firefox profile. At the moment I write on an other windows based system.

crash report: crash.main.2 1505720320 5da07e9f-bdc4-9344-63c3-fe35158a200a StartupTime=1505720317 SafeMode=1 ProductName=Firefox Vendor=Mozilla InstallTime=1505720317 ReleaseChannel=release FramePoisonSize=4096 FramePoisonBase=0000004041121792 ServerURL=https://crash-reports.mozilla.com/submit?id={ec8030f7-c20a-464f-9b0e-13a3a9e97384}&version=55.0.2&buildid=20170816210306 Version=55.0.2 StartupCrash=1 ProductID={ec8030f7-c20a-464f-9b0e-13a3a9e97384} BuildID=20170816210306 CrashTime=1505720320 UptimeTS=3.4618055 ThreadIdNameMapping=23060:"Gecko_IOThread",23062:"Timer",23063:"Link Monitor",23064:"Socket Thread",23065:"JS Watchdog",23075:"Hang Monitor", MinidumpSha256Hash=a08e022e45bcaac366d9e3e0caf5a8c3b0340c3b884ac9275e99eba58bafd679


Kind regards dj_blue06

Asked by dj_blue06 2 年前

Last reply by FredMcD 2 年前

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Does Firefox bundle Add-ons (like Bitdefender Wallet) to updates?

When I opened my browser today I had a pop up saying that Bitdefender Wallet was added (screen shot attached). I didn't ask for this to be done and was wondering how it … (閱讀更多)

When I opened my browser today I had a pop up saying that Bitdefender Wallet was added (screen shot attached). I didn't ask for this to be done and was wondering how it happened? Anyway to contact Firefox to ask this question as I can't find a number online?

Any help is greatly appreciated!

Asked by mdayco 2 年前

Last reply by Happy112 2 年前

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Firefox crashes after install/initial opening

Tried fresh re-install , repair etc. Still can`t get it to load after install. Same with Chrome. Downloaded latest version and am running windows 7 Here is the error mes… (閱讀更多)

Tried fresh re-install , repair etc. Still can`t get it to load after install. Same with Chrome. Downloaded latest version and am running windows 7

Here is the error message :

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	54.0.1.6388
 Application Timestamp:	5953d1f8
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.23807
 Fault Module Timestamp:	5915f8e8
 Exception Code:	c0000005
 Exception Offset:	0002e0e6
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	7383
 Additional Information 2:	7383663bc8bf988319930dbd4e2fbd98
 Additional Information 3:	66b7
 Additional Information 4:	66b71dab98e4af3a8717556aa8c8c5c7


Any assistance would be greatly appreciated

Asked by Jomik 2 年前

Last reply by FredMcD 2 年前

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how to reload Fiefox in hacked Windows 7 system upon reboot of 7?

trying to assist my sister. her Windows7 got hacked, Firefox is unresponsive. (She has no tech smarts. I do). Upon reboot of Win7, need to immediately load Firefox to qui… (閱讀更多)

trying to assist my sister. her Windows7 got hacked, Firefox is unresponsive. (She has no tech smarts. I do). Upon reboot of Win7, need to immediately load Firefox to quickly load Bitdefender 2018. How do we reload Firefox, please.

Asked by congajim 2 年前

Last reply by cor-el 2 年前

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Does Mozilla have anything to do with Digital Dreams 76.73.236.8 ?

I keep seeing my computer connecting to IP's allocated to Digital Dreams. FireFox will not update unless I allow the connection. But, it does not appear to use D D's box… (閱讀更多)

I keep seeing my computer connecting to IP's allocated to Digital Dreams. FireFox will not update unless I allow the connection. But, it does not appear to use D D's boxes during the update.

Thanks for your Time, Duke

Would not complete ' Uploading "FF Support 7-2-2017 12-26-01 PM.png"... '

Asked by DukeJinx 2 年前

Last reply by FredMcD 2 年前