Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (閱讀更多)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian 2 週前

Last reply by Tom 2 週前

Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (閱讀更多)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Asked by Lucas Zanella 1 個月前

Last reply by Roland Tanglao 1 個月前

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (閱讀更多)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 1 個月前

Last reply by FredMcD 1 個月前

No matter what I try, I cannot get Firefox to open, except in Windows 10 safe mode - not Firefox safe mode (won't open), Win 10 safe mode

Tried refresh, change profile, reinstall, delete profile, delete all Firefox folders in C drive, open in Firefox safe mode (won't open) - I have tried every trick on the … (閱讀更多)

Tried refresh, change profile, reinstall, delete profile, delete all Firefox folders in C drive, open in Firefox safe mode (won't open) - I have tried every trick on the official 'Firefox won't open' advice page - no luck. Yet it will open using Win 10 safe mode... ... please help if you can.

Asked by benzyone 2 個月前

Last reply by FredMcD 1 個月前

couldn't load xpcom

I have reinstalled FF a number of times after deleting Mozilla Firefox folder from Program Files Folder. After running the setup 74.0.exe file, FF loads and I use it repe… (閱讀更多)

I have reinstalled FF a number of times after deleting Mozilla Firefox folder from Program Files Folder. After running the setup 74.0.exe file, FF loads and I use it repeatedly during the day. Next day the same problem occurs "couldnt load XPCOM". I did add Mozilla Firefox to my Malwarebytes Allow list, but no effect on the problem. Any help is appreciated. Richard rrbryant@mst.edu

Asked by Richard1111 2 個月前

Last reply by FredMcD 2 個月前

firefix won't restart automatically after update

whenever FF requests a restart after update i click "restart" but ff doesn't restart. Has happened on both fedora 30 and 31, possibly on 29 as well. when i manually resta… (閱讀更多)

whenever FF requests a restart after update i click "restart" but ff doesn't restart. Has happened on both fedora 30 and 31, possibly on 29 as well. when i manually restart FF all windows and tabs are restored properly. Currently running FF 73.0.1 (64-bit) on a desktop PC with fedora 31 5.4.19-200.fc31.x86_64 with XFCE desktop with 10 workspaces open.

Asked by sederb 3 個月前

Last reply by FredMcD 3 個月前

I "upgraded" to Catalina from High Sierra and Firefox now crashes and won't reopen because it says I already have another copy open when there is not other copy

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can… (閱讀更多)

Catalina (10.15.3) and Firefox (73.0.1) aren't working together. As soon as I stop actively using Firefox it crashes. If I try to reopen it, I get a message that I can't reopen it because there is a copy in use already. If I try to force quit Firefox it is not in the force quit menu. If I look in Activity Monitor Firefox is not present there either. Thank you.

Asked by BLNK 3 個月前

Last reply by Roland Tanglao 3 個月前

Why I can not open firefox when it have a new update.

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/… (閱讀更多)

More than 3 years I start firefox with a command line, "rm -rf /Users/mr.suradetc./Library/Caches/Mozilla/updates/Applications/Firefox/updates/;/Applications/Firefox.app/Contents/MacOS/firefox". I have been updated mac os x from Sierra , High Sierra,Mojave and now Catalina but every os, I still got the same problem.

Asked by surdet 3 個月前

Last reply by FredMcD 3 個月前

Foxfire not working after re-install. Unable to access options or bookmarks.

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. … (閱讀更多)

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. Tried compatibility troubleshooting without success. before un-installing and re-installing. Help!

OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 2 RAM: 3985 Mb Graphics Card: Intel(R) HD Graphics, -2039 Mb Hard Drives: C: Total - 458597 MB, Free - 222677 MB; Motherboard: Gateway, EG50_HC_CR Antivirus: Avast Antivirus, Updated and Enabled

Asked by cvaughn1010 3 個月前

Last reply by FredMcD 3 個月前

Problem: opening a link from a bookmark opens in an existing tab instead of a new tab

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my… (閱讀更多)

First, I just had a major system crash, had to re-install Linux Mint and through my own stupidity, relied on the wrong backups for my firefox configuration. So I lost my Firefox 52 install with all of my extensions (that still worked). Now, I'm running v. 57 Quantum, and a few things aren't working correctly.

First, the MAJOR problem: when I open a link from a bookmark, it's clobbering an existing tab that I was using (that's why it was open, obviously). That is completely unsat and can not be allowed to continue. How do I correct this? I can't find the option under settings-->tabs to fix this problem.

Second issue (major annoyance): I can no longer create a bookmark directly in a bookmark folder on the bookmark toolbar. I used to be able to open that bookmark folder, and the first option was to bookmark the currently open tab. That option has vanished, and i use that all the time. How do I restore that?

Actually, one more issue: I have two tabs that are pinned and are supposed to be protected (i.e., nothing can clobber them, and I can't close them without deliberately turning the protection off (context menu right-clicking on tab). I need that back, because for some reason, firefox thinks it's ok to open a bookmark in those tabs, too, when it most definitely is NOT ok.

Thanks, Jim Graham

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by JimG 5 個月前

Last reply by jscher2000 4 個月前

I am getting very tired of having to log in to Firefox *EVERY* *SINGLE* *FREAKING* *TIME* I reopen the browser on my new MacBook Pro - HELP!!!

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since be… (閱讀更多)

Every time I open Firefox it brings up a screen as if I am a brand new user starting out for the very first time. The disk image in my downloads folder has long since been deleted, so I'm pretty sure it's not running from that. I went and looked at "application binary" and it gave me a headache, plus there was no indication in the prior "support" replies of what the changes I might or might not observe therein would mean, so I was unmotivated to keep turning Firefox off and on and then checking to see if any of the characters in the very long text string had changed. I seem to have about 10 profiles, none of which have been created by me on purpose. I tried opening a couple of them, and got messages about various updates Firefox wanted to perform, but none of the opening screens had my information loaded. I've just lost a half hour of my life down this rathole this morning, and I still haven't gotten around to completing the search which was the reason I opened Firefox this morning in the first place. Imma have to go back and use Safari I guess, since Safari isn't suffering from "Susan Amnesia"

Asked by Susan Knowles 4 個月前

Last reply by cor-el 4 個月前

Firefox will not load, doing a clean install of Firefox did not fix the problem. Doing a clean install with a fresh profile did not fix the problem either.

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 an… (閱讀更多)

I have been having problems with firefox lately. Every time I try to run the program it automatically closes without giving an error message. I am running Windows 10 and this happens in safe mode as well. I have tried doing a clean install of firefox - that did not fix the problem. I tried deleting my profile after uninstalling then doing a fresh install, this did not fix the problem either. I ran a virus scan and did not detect any malware. I don't know what else to try.

Asked by DM 5 個月前

Last reply by FredMcD 4 個月前

Why won't Firefox open at all?

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open … (閱讀更多)

Firefox updated yesterday and ever since then it will not open at all. I am running the latest macOS on a MacBook Air. It just bounces on the Dock once then doesn't open at all. I have tried uninstalling and reinstalling AND I even tried to downgrade back to 70.0.1 and it STILL didn't work. It won't even open in Safe Mode.

Asked by kanegaroo89 4 個月前

Last reply by FredMcD 4 個月前

Hi, Firefox crashes by itself. Tried both safe mode and reinstalling it- nothing works. It just closes by itself without any crash report. Is very ANNOYING

My version of Firefox is 71.0 (32-bit). I tried to reinstall Firefox (did not help), I tried safe mode ( did not help). I tried to disable and enable hardware accelerati… (閱讀更多)

My version of Firefox is 71.0 (32-bit). I tried to reinstall Firefox (did not help), I tried safe mode ( did not help). I tried to disable and enable hardware acceleration (did not help). Firefox just CLOSES by itself, and there is not crash reports. Is very annoying. Did RAM test- everything is ok. GPU drivers are also new (nvidia).

Flash plugin is not the problem- it was installed during this whole mess.

Asked by bratjal 5 個月前

Last reply by cor-el 5 個月前

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Crashing crashing crashing. Tried all instructions. Deleted all folders. Uninstalled. Rebooted and then reinstalled. NADA.

Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 71.0.0.7275 Application Timestamp: 5de4f320 Fault Module Name: fir… (閱讀更多)

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	71.0.0.7275
 Application Timestamp:	5de4f320
 Fault Module Name:	firefox.exe
 Fault Module Version:	71.0.0.7275
 Fault Module Timestamp:	5de4f320
 Exception Code:	c0000005
 Exception Offset:	0000000000011579
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	2544
 Additional Information 2:	25449d3bb174a5a3235cd4834357e789
 Additional Information 3:	20d4
 Additional Information 4:	20d46540fac115652f26a3af0f46a187

Asked by Deeeee 6 個月前

Last reply by rjt69 5 個月前

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Firefox crashing on older PC

System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 … (閱讀更多)

System Compaq SR1500XX with AMD Sempror chip set. Original had WinXP 32 bit Operating System currently installed, Linux Mint 19 which comes with FF 70.0 Problem, FF 70.0 fails to open at all. Error message is shown "Mozilla Crash Report" indicating FF vhas crashed, no details shown. FF 70.0 has been uninstalled and much earlier edition installed to match age of PC, again FF 39.0 fails to open and the same error message is shown. Any suggestions on how to open FF70.0, 39.0 or any version of Firefox with Mint19 as the operation system. Yhank you

Asked by chasmwish 6 個月前

Last reply by cor-el 6 個月前

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FIREFOX è donna, ma non HO DIVERSO DAMA FIREFOX ed eliminato da GEST ATTIVITA'FIREFOX. EXE -- REFORMATO, problema di rida'. Aiuto ?

Non riesco più ad accedere a FIREFOX, che ha funzionato per molto tempo. Ho già contattato l'assistenza MICROSOFT che ha pulito il sistema ma non ha risolto il problema. … (閱讀更多)

Non riesco più ad accedere a FIREFOX, che ha funzionato per molto tempo. Ho già contattato l'assistenza MICROSOFT che ha pulito il sistema ma non ha risolto il problema. Firefox assistenza dice che ci potrebbe essere interazione con programmi antivirus,antispyware,ecc.. Provare a configurare il firewall utilizzato per capire se il problema si risolve. Il problema è il seguente: Firefox non si avvia perché dice: FIREFOX è già avviato, ma non risponde. Il processo esistente di Firefox deve essere chiuso per aprire una nuova finestra. CHIUDI FIREFOX---- HO PROVATO A DISINSTALLARE FIREFOX ed a eliminare da GESTIONE ATTIVITA' il file FIREFOX.EXE -- HO REINSTALLATO FIREFOX - SI E' RIAPERTO MA POCO DOPO E' TORNATO LO STESSO PROBLEMA. HO RIFATTO LA DISINSTALLAZIONE E LA REINSTALLAZIONE ED IL PROBLEMA E' RIMASTO TALE. Avete qualche suggerimento ? Grazie

Asked by LORENZO 6 個月前

Last reply by FredMcD 6 個月前

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Need to uninstall totally and forever Firefox due to serious pc issues since the last update

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to … (閱讀更多)

firefox latest update has destroyed my laptop performance, have had to boot from windows recovery and no window fix repairs the damage. anyone any ideas what I can do to resolve the issues? I have tried system restore but that does not work either

Asked by neilbowls 7 個月前

Last reply by RobertJ 7 個月前

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Can't open or load any pages, options/settings, about:congif, etc.

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted: firefox.exe… (閱讀更多)

I can't get Firefox to load any pages. When I click the menu icon, followed by the "options" button, it doesn't load. Below are the steps that I've attempted:

firefox.exe -p in "run", deleted profile, created new. "netsh winsock reset" in command prompt" "about:config" not doing or loading anything. reinstalled firefox restarted computer checked security program settings Firefox in Safe Mode

I'm not sure what else to try. What I listed above is what I was able find based off of Google search and Youtube videos. Please help.

Asked by dtomato218 1 年前

Last reply by FredMcD 8 個月前