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I accidently deleted my firefox.exe. how do it put back on my computer??? :(

I was getting annoyed with firefox constantly sending me updates when I just updated it last month. So stupid me deleted my firefox.exe and now I can't reupload anything… (閱讀更多)

I was getting annoyed with firefox constantly sending me updates when I just updated it last month. So stupid me deleted my firefox.exe and now I can't reupload anything firefox. please help me.

dmc1967 於 2 年前 詢問

FredMcD 於 2 年前 解答

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upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (閱讀更多)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Mark C 於 7 個月前 詢問

philipp 於 7 個月前 解答

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Firefox crashes

Hello, I've been trying to install the latest firefox on my pc running windows 7 home premium, 64bit. I have cleaned the pc with ccleaner, run mutiple scans with malware… (閱讀更多)

Hello, I've been trying to install the latest firefox on my pc running windows 7 home premium, 64bit. I have cleaned the pc with ccleaner, run mutiple scans with malwarebytes and commodo antivirus, uninstalled old firefox programs and deleted as many junk files and programs that I could find. I have also tried to download with Expolorer rather than Chrome ...All to no avail. The following message details accompany the window which displays.. "firefox has stopped working", and firefox never opens to get to a "safe mode". I have used firefox up until a few weeks ago when an upgrade attempt failed. I would really like to use firefox again, but can't seem to resolve this issue. Your help would be much appreciated. Joe


Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	57.0.2.6549
 Application Timestamp:	5a2846ff
 Fault Module Name:	StackHash_cbb0
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Code:	c0000005
 Exception Offset:	000000006fff0d2a
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	cbb0
 Additional Information 2:	cbb0a0f748726801023e51fb7e1bdee0
 Additional Information 3:	0f94
 Additional Information 4:	0f9406f691682c10e90b6948a11b9541

joechanman 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Firefox won't load pages

After Firefox updated to 67 it won't load any pages. Chrome and Opera both work normally. I went through all the recommendations including the firewall changes, disabli… (閱讀更多)

After Firefox updated to 67 it won't load any pages. Chrome and Opera both work normally. I went through all the recommendations including the firewall changes, disabling IPv6, etc. and there was no difference.

stevemp 於 1 年前 詢問

stevemp 於 1 年前 解答

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Ver.48 where is XPCOM????

downloaded Linux update ver.48 firefox. fires up - spits out XPCOM not found and terminates. ver.17 had similar problem. it could not find the libxpcom.so in firefox di… (閱讀更多)

downloaded Linux update ver.48 firefox. fires up - spits out XPCOM not found and terminates. ver.17 had similar problem. it could not find the libxpcom.so in firefox directory. ver.48 - xpcom is no where to be found.

Norseman01 於 4 年前 詢問

Norseman01 於 4 年前 解答

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Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (閱讀更多)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

firefoxlousy 於 6 年前 詢問

James 於 6 年前 解答

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When i downloaded your browser it already had malware in it. I can't use firefox unless you get assure me it does not come with malware.

Firefox had malware in it that defeats my ability to get rid of it. So I got rid of firefox and decided to download a whole new updated firefox. And it had the same mal… (閱讀更多)

Firefox had malware in it that defeats my ability to get rid of it. So I got rid of firefox and decided to download a whole new updated firefox. And it had the same maleware in it! That cryptosearch engine or whatever it is. And I cannot get rid of it no matter what. Even new Firefox the cryptosearch engine is in it already! How can this be fixed?

marbirns 於 2 年前 詢問

FredMcD 於 2 年前 解答

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firefox setup your download was interupted please click the ok button to continue

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect … (閱讀更多)

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect to certain sites (no problem earlier)

blitzgeist 於 5 年前 詢問

FredMcD 於 5 年前 解答

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I follow the How to Download and Install Firefox on Mac instructions but only get an empty page at the end of the process.

Several days ago, my Firefox stopped working. I would get this response: Hmm. We're having trouble finding that site. We cannot connect to the server at package.onesear… (閱讀更多)

Several days ago, my Firefox stopped working. I would get this response: Hmm. We're having trouble finding that site. We cannot connect to the server at package.onesearch.org. I tried quitting Firefox and re-opening - with same result. I tried removing all Firefox software/icons from my Mac (Version 10.13.3) and downloading Firefox 58.0.2.dmg and followed the How To Download and install Firefox on Mac instructions, but the end result was a blank page from package.onesearch.org/ followed by a lot of characters. I did notice that the steps the download took me through differed in many ways from the How to Download instructions just mentioned above. When I try the Troubleshooting Information - Automatically add button, it takes me to an Add Ons screen with We're sorry, but we can't find what you are looking for. When I try "try these manual steps", there is no menu item called Help. In fact, there are no menu items at all. This is very frustrating. I am not tech savvy. I am 70 years old and live in Lexington, Nebraska, USA.

dlynnwg 於 2 年前 詢問

FredMcD 於 2 年前 解答

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Your profile cannot be loaded still after uninstall

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found th… (閱讀更多)

When I tried to start Firefox after it had crashed i got the "Your profile cannot be loaded" error. I to reinstall it but the error persisted. I then googled and found that you could remove profiles.ini and ~/.cache/mozilla/. I've removed both of these as well as reinstalling Firefox multiple times.

But it still show the error message. It even "spread" to Thunderbird.

I'm using macOS Mojave 10.14.

ntoonio 於 1 年前 詢問

ntoonio 於 1 年前 解答

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Thank you for breaking Firefox? - No more browser window, just a weird error (openSUSE Tumbleweed)

Well, I used to use the mozilla repo, encountered the issue, switched to the openSUSE repo (slightly older builds) where all worked and now the issue is back... After upd… (閱讀更多)

Well, I used to use the mozilla repo, encountered the issue, switched to the openSUSE repo (slightly older builds) where all worked and now the issue is back...

After updating all packages, Firefox no longer launches and instead I get the little Window shown in the attached screenshot.

I have zero idea why and how - though it does seem like someone didn't do their testing properly...

According to YaST2 this is Firefox 78.0.2-1.1-x86_64

The installed packages for Firefox are (all from "vendor OpenSUSE") MozillaFirefox MozillaFirefox-branding-upstream MozillaFirefox-translations-common

There is also the kmozillahelper for the Plasma Desktop. - zypper ref and zypper dup confirm that the system is up to date.

detlevcm 於 4 個月前 詢問

cor-el 於 4 個月前 解答

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firefox does not load properly

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadii… (閱讀更多)

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadiing and not showing images and email not loading properly. When i try to open addon pages or any other pages in firefox help they do not load properly .Also i cannot install any add ons for example print edit. I have checked that javascript is enabled and it shows it is enabled as true. I have included screen shots of this problem.

Paul15 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (閱讀更多)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

sallywaz 於 5 年前 詢問

FredMcD 於 5 年前 解答

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FF39 silently fails to start after upgrade (Win7 64)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on star… (閱讀更多)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on startup. No crash reporter, no crash log under %APPDATA%.

Running firefox -P from the command line opens the Profile Manager OK, but when I click "Start Firefox" the browser does not start in the same way as above.

I created a completely new profile in profile manager, clicked "Start Firefox" and the browser does not start either.

I also tried "firefox -no-remote" and that didn't start either.

"firefox -console" opens and closes a console window immediately with no transcript.

I have gone through the suggestions in "No Error Message" here;

https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

Any suggestions gratefully received - is there any way to get a verbose log of what FF is doing when it starts up so I can see where it is failing?

gareth8118 於 5 年前 詢問

FredMcD 於 5 年前 解答

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After update to 42, partial Load in memory (task manager) but virus software prevents dependent thread from completing but only 2nd & subsequent loads.

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has n… (閱讀更多)

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has not loaded). There are no error messages. The " microsoft spinning circle " goes for a few seconds and then dissappears as if the program has loaded. Happens only after 2nd & subsequent loads after reboot. Firefox appears to work first time after reboot. This has only happened after upgrade to 42. Clean install makes no difference. Chrome works OK Has worked fine up until update 42. Already tried doing a clean install with the Inform Mozilla box cleared. Perhaps Firefox has started using a port that is blocked by the virus scanner? I get no logging for the virus scanner showing anything blocked. A full virus scan reveals nothing. Operating system is Windows 10 (64 bit)

berniek 於 5 年前 詢問

berniek 於 4 年前 解答

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New Firefox update. Now it crashes with "Windows can not access ..."

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..." How do … (閱讀更多)

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..."

How do I fix?

Eric Johnson

Do not include email addresses in your post. We will not email you.

ejstruan 於 4 年前 詢問

ejstruan 於 4 年前 解答

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Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (閱讀更多)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

charles.goodrich 於 4 個月前 詢問

charles.goodrich 於 4 個月前 解答