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Firefox deleted a bunch of my stuff and I want to know why

Firefox deleted a bunch of my stuff- customization, bookmarks, settings, add ons and most importantly history and cookies, annihilating my browser game save which I had f… (閱讀更多)

Firefox deleted a bunch of my stuff- customization, bookmarks, settings, add ons and most importantly history and cookies, annihilating my browser game save which I had for over a year.

It did so without my knowledge or permission, and I want to know why that happened, and why can't I recover the most important stuff- my history and save from the game.

I copy and pasted all the files inside "old firefox data" folder and it brought back my bookmarks and add ons, but it did not recover my settings and history.

Putting everything back to how it should be will take me ages, and I won't be able to find some important websites I usually would access by history.

So, can someone tell me, why firefox just did that without my permission or even knowledge? And if there is a way to bring my stuff back, because I'm really not in the mood of setting up the whole browser after I've already done so when I decided to switch to it.

Thank you for any help.

ingusza.zalewska 於 5 天前 詢問

Bitwarden Firefox extension

Hello! I have been using Bitwarden extension on MAC since I set it up more than a year ago. Bitwarden is installed on Raspberry Pi server and uses self-signed certificate… (閱讀更多)

Hello! I have been using Bitwarden extension on MAC since I set it up more than a year ago. Bitwarden is installed on Raspberry Pi server and uses self-signed certificate. The other day I logged off and currently I am not able to login with the same username and master password. I tried many ways to get to my vault but get message saying my username or password is not correct. In the same time I can get access to my Bitwarden data over web interface with the same credentials. Regards, Alex

alio.canter 於 7 小時前 詢問

tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (閱讀更多)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

starsaa 於 3 天前 詢問

starsaa 最近回覆於 2 天前

Cannot see formatting such as bold and italics with NVDA screen-reader on Archive of Our Own website

About three months ago, I changed the AO3 site skin to the Low Vision option, because I wanted to see if I could fix the then minor issue of not being able to see bold wi… (閱讀更多)

About three months ago, I changed the AO3 site skin to the Low Vision option, because I wanted to see if I could fix the then minor issue of not being able to see bold with my screen-reader, NVDA, when reading fics on the site. Some of the bold I knew to be there because I had personally put it in.

When I changed the skin, I was dismayed to find I could not only still not see bold, but I could no longer see italics with NVDA either. The AO3 sidebar menu was also tucked away behind a dropdown button, but I could open that up and get to the controls, so I didn't mind that so much. The formatting, however, posed a real problem, since italics are used for, among other things, emphasis, telepathic speech, and the speech of Pokémon in fanfics featuring humans who can understand Pokémon. So I definitely wanted this problem fixed.

I thought I could simply change the site skin back, but to my further dismay, switching back to the Default skin did not restore my former view of the site's pages. I began trying other things, seeking advice from other tech-savvy acquaintances after I'd exhausted all the possible fixes I could think of to no effect. Here is a list of everything I've already tried:

  • As mentioned before, changing the site skin back with the buttons on the site
  • Soft/Hard-Refreshing the page.
  • Logging out of and back into my AO3 account to artificially end the session.
  • Restarting the computer, and NVDA, by extension.
  • Disabling each of the three extensions I have in Firefox, just in case one of them had caused the issue.
  • Viewing the site while logged out to see if that made a difference.
  • Cleared browser cache, and when that failed to help, also cleared specifically the AO3 cookies.
  • Created a clean Firefox profile with no settings changed and no extensions added, pasted url of one of the pages I was using as a test into the address bar. Still no formatting visible.
  • Viewed page in Incognito mode.
  • Briefly thought I had a solution when I found the Page Styles submenu in the View menu, set the page to No Style. Got my old sidebar back, but not the formatting, and lost even that change after a refresh. Not ideal solution.
  • Downloaded the portable version of Firefox, opened it and pasted in a url again. Still no formatting.
  • Reluctantly, opened AO3 in Google Chrome. Could see all the formatting with NVDA when logged out, and when I logged in, could still see the formatting.

I also discovered Reader View while testing some of these things, and this allowed me to read the text of a fic or chapter with all its formatting, but that view doesn't include the Author's Notes, or the comments, and that sacrifices some of the nuance of those because I don't see the emphasis on any words/phrases without the formatting.

I have contacted the AO3 support team, but they are just as confused as I am and don't know what could have happened. They say they haven't changed anything on the site that they could pinpoint as causing this problem.

I have tried asking on the BlindTech email list I'm subscribed to, which is where I was given the link to Portable Firefox, but I have exhausted all their ideas as well, some of which were included in the above list.

Now I come to you. Please, if you can shed any light on what might have caused this problem, I would deeply, sincerely appreciate it.

Trix 於 3 天前 詢問

Automatic email signatures are broken on Outlook Live websites (owa)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438 As described in the title, automatic email signat… (閱讀更多)

Previous attempts at troubleshooting documented here: https://support.mozilla.org/en-US/questions/1402451#answer-1561438

As described in the title, automatic email signatures in Outlook Live websites (outlook.live.com and owa's) become gibberish (see attached image). They are unreadable in both text editor and just email visualizer. The issue is not limited to the latest version (109.0).

As described before: Whenever I restart Firefox in Troubleshoot mode, it solves the problem. But disabling all extensions and restarting Firefox does not. Disabling "Use hardware acceleration when available" and "Use recommended performance settings." and restarting also does not solve the problem. Restarting Firefox (not in Troubleshoot mode) sometimes solves the issue, as well as right after an update of the app; but not always. Starting Firefox after a computer restart usually brings the problem back. This problem also happens in my laptop (MacBookPro), so it is not restricted to this computer (macMini).

I would really appreciate some support.

Tiago Pomella Lobo 於 5 天前 詢問

Cannot see full video player in fullscreen when toolbar is hidden

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the vid… (閱讀更多)

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the video are missing. It seems like that part are squeezed out of the screen. If I uncheck the "hide toolbar" function, it fixed. See the lowest part of the attached image.

I'm using the ff dev edition, 110.0b6, but the bug also happens on my ff 109.0 OS: MacOS 13.2

Perry Z 於 7 小時前 詢問

Perry Z 最近回覆於 7 小時前

printing from within the browser

I am on Win 11 Pro laptop, when I try and print from within your browser, It shows a preview, on the right I get to choose the printer, Copies etc. and if I press Print I… (閱讀更多)

I am on Win 11 Pro laptop, when I try and print from within your browser, It shows a preview, on the right I get to choose the printer, Copies etc. and if I press Print I get a Blank page. This has been happening for some time. Regardless if the Print is initiated from within the Web page or if I use the burger button and print. If within the UI I select Print using the system dialogue... its works ok

Its fine with any other browser, Google / Edge I prefer Firefox but as it stands its a pain in the backside because of this If I save to PDF and print the PDF from file its fine If I print from Word / excel its fine

I have cleared the print settings from Help > More trouble shooting information

Sean 於 5 天前 詢問

Facebook takes over tab

If I click on any link to Facebook, Facebook then takes over that tab so I cannot return to where ever I was before i clicked on the Facebook link. For example, I have a … (閱讀更多)

If I click on any link to Facebook, Facebook then takes over that tab so I cannot return to where ever I was before i clicked on the Facebook link. For example, I have a tab for DuckDuckGo. If I do a search and a link to Facebook appears, and I click on it, I go to the whatever the link is pointed to - but the BACK Button will NOT take me back to DuckDuckGo. The history for that Tab only shows the Facebook page. How can I correct this?

tstr14 於 6 小時前 詢問

pdf files won't open

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. … (閱讀更多)

When I download a pdf file while using Firefox, the file won't open. They will open if I download them using a different browser. I've scanned for viruses, malware, etc. and nothing is found. I turned off "block popups"

How can I fix this?

Mike 於 1 週前 詢問

Mike 最近回覆於 4 天前

My LMS Site slow to Buffer

My Red Vector / Convergence LMS that I use has recently become very slow when searching or saving within the system. Does Mozilla need to make changes for this Site ? If … (閱讀更多)

My Red Vector / Convergence LMS that I use has recently become very slow when searching or saving within the system. Does Mozilla need to make changes for this Site ? If not then I will have to go to Chrome. It works fine in Chrome. Please respond back. Thanks

ron.lamar 於 5 天前 詢問

Firefox linked my work gmail and my personal one, now my personal one is under an administator

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE loggin… (閱讀更多)

As the subject says, I logged into my work gmail on my personal laptop, and since then my personal gmail (as well as every other gmail I used on this laptop BEFORE logging into my work one) is now under this Administrator, on all devices. I've contacted the IT department and they said they only had my work gmail under their system. More digging around and I found it to be a cookies issue, as Google Chrome (even after logging in and out of all my gmails personal and work) was absolutely fine and so was Microsoft edge.

No matter how many times I fresh install, clear cookies, or change settings in Firefox, my personal gmail is still locked under restricted mode. Linked below is proof that Google doesn't recognize my account under restriced mode, yet Youtube still says I'm being managed.

I would like my google accounts back, and if I have to wipe all my Firefox data and abandon it, I will. I just don't want to use another browser

newlak778 於 3 天前 詢問

newlak778 最近回覆於 2 小時前

Firefox won't log into financial institutions

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Micro… (閱讀更多)

My Firefox browse is frequently unable to log into many financial sites, most importantly my Scotia bank. this happens almost every week or 2 and I am forced to use Microsoft edge or Chrome which log in fine. This can sometimes happen as frequently as once a week or it will go 2-3 weeks without problems. Is this a Firefox issue or are 3 banks, 1 credit union, Credit Bureau, government and medical sites all to blame?

Christopher Stearns 於 3 天前 詢問

cant execute firefox after windows update today 1.26.2023

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x6… (閱讀更多)

did the MS10 update a few minutes ago - ''Quality Updates (50) 2023-01 Cumulative Update Preview for .NET Framework 3.5, 4.8 and 4.8.1 for Windows 10 Version 22H2 for x64 (KB5022478) Successfully installed on 1/26/2023 2023-01 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5019275) Successfully installed on 1/26/2023 2023-01 Update for Windows 10 Version 22H2 for x64-based Systems (KB4023057) Successfully installed on 1/26/2023''


after, could not "run" my firefox reinstalled firefox x 64 still could not run actually, it did not even build the firefox folder i thought it would under c:\program files/mozilla firefox so, i created folder there called Firefox2, and copied the firefox installer program there, and executed still, no "build" in folder, but has a Firefox icon, but still wont execute

firefox is my default browser ! Thanks for any suggestions mike

Mike 於 3 天前 詢問

Morgan Stanley Unable to Logon - Problem is back after update 109.0

I know this topic was archived before, but the Morgan Stanley website stopped working after the last update. I have cleared my cache, disable all extensions, etc. But c… (閱讀更多)

I know this topic was archived before, but the Morgan Stanley website stopped working after the last update. I have cleared my cache, disable all extensions, etc. But continues to be a problem. Anything that we can do?

The website is working since Chrome and Edge are working perfectly.

Thanks for the help.

GP

gpascual 於 5 天前 詢問

How can I disable image "enhancment" in Firefox?

I want to know how to disable the image "enhancement" in Firefox. Firefox is rending colours with unrealistic saturation. I recall there being an option to turn it on and… (閱讀更多)

I want to know how to disable the image "enhancement" in Firefox. Firefox is rending colours with unrealistic saturation. I recall there being an option to turn it on and off in the config, but I can't find it any more. I've attached a screenshot showing Firefox rendering on the left and MS Edge on the right. MS Edge has image "enhancement" turned off. The most obvious area is the terribly over saturated red pin on the map in the Google search results, but the adjacent picture also shows greater saturation in Firefox. (You may need to scroll horizontally to view the full width of the screenshot.)

Can anyone help me to find the setting?

Thanks in advance.

David MK 於 2 小時前 詢問

Transfering bookmarks and tabs from windows 10 laptop to new Windows 11 laptop

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted… (閱讀更多)

I would like to transfer my bookmarks (and my open tabs) from my Windows 10 laptop to a new Windows 11 laptop. I've looked at the questions and answers people have posted but its a complete mystery to me. I had thought that when I loaded Firefox onto the new PC and signed in, everything would automatically appear. I was successful in doing that with Chrome but Firefox is still my primary browser and I've had no luck. Any help you can provide would be greatly appreciated.

royarbeit 於 2 小時前 詢問

Double-clicking sometimes opens a bookmark page

Hello at Mozilla Support, I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead.… (閱讀更多)

Hello at Mozilla Support,

I'm having this issue where sometimes, when I double-click to download a link or open a downloads item, it opens the same bookmark page instead. This is the page, and not sure if it's alphabetical, since this pages starts with an 'a' "https://authorspublish.com/#optin" Wondering how I can get this to stop changing the page I am on and opening the bookmark.

Thanks, Sonya

Sidonie.wa 於 1 小時前 詢問

Firefox 109.0 on Linux Video Playback

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have n… (閱讀更多)

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have not enabled any new ad blocking and have also not changed any settings. Looking at the Troubleshooting Information in Firefox reveals nothing that is suspect.

jdawgnoonan 於 1 小時前 詢問