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After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is gettin… (閱讀更多)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

richwalters 於 5 天前 詢問

richwalters 於 5 天前 解答

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Since Sep 15 2022 cannot log in Home Depot credit account (Citibank) online. Receive 404 page not found error.

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go o… (閱讀更多)

Since around Sep. 15 2022 cannot log in Home Depot credit account (Citibank) online and receive a 404 page not found error. Since I have paperless billing I need to go online.

Today September 30 around 5:15 PM PDT I called Home Depot customer service number 800-677-0232 as imprinted on the back of the card. (Consumer financial services are provided & processed by Citibank.)

Long story short: I was told that they do not support Firefox since about three years that I have to use either Safari or Chrome or Edge. When I told them that it worked until September 15 the answer was ignorantly repeated.

The culprit is Citibank who manages the financial services i.e. credit card for Home Depot. Citibank blocks Firefox users from accessing their account information with out any kind of notice. Only information one gets is a false and misleading error message: 404, page not found.

So Citibank decided Firefox browser will not be any longer supported, apparently since 2019 yet I experience it for the first time two weeks ago. Not the basic courtesy of any kind or form of professionalism and announcement or notice. Just a blank white page and the browser tab "404: page not found" unless [Sh]Citibank changes that you will no longer can use Firefox to log into your Citibank account. You might have well noticed that all the search result links you find listed (" Home Depot credit card") result in 404 error pages when using Firefox.

It is this proverbial arrogant "we show you the middle finger" attitude I have had enough with. Be it either constant "enforced" updates or every other year yet another browser that's not supported or another gimmick.

No word about from Home Depot or Citibank about this, despite all the communication channels, no email, text message, automated phone call or USPS letter. But junk, unrequested advertising, that works all the time on all channels.

Veritas 於 6 天前 詢問

Veritas 於 5 天前 解答

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“Gah. Your tab just crashed.” On every tab

Hi, I’m on my phone right now so apologies if there are any weird issues with the post. Currently the issue I am having is that all of my tabs (only one open currently, o… (閱讀更多)

Hi, I’m on my phone right now so apologies if there are any weird issues with the post. Currently the issue I am having is that all of my tabs (only one open currently, originally had more but I closed them) have been displaying the “Gah. Your tab just crashed.” error message. It doesn’t matter what site, it’s all the same. I don’t think I did anything out of the ordinary that would cause an issue like this. Firefox isn’t showing that it needs any updates, and I’ve tried closing and reopening the browser entirely, didn’t work. My computer seems to be working fine (Discord and all my other programs are still working) so I’m perplexed as to what could be the problem. Please help.

Indigo 於 6 天前 詢問

Indigo 於 6 天前 解答

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Browser no longer allows me to log into my ISP's website

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved c… (閱讀更多)

From time to time i need to log into my ISP's website portal, yet from today which is since the update yesterday) it will not allow me to it has my log in details saved correctly, but when i try to log in the sit it says they are incorrect, which they are not.

At first I thought the issue was with my ISP's website, so I was on the phone to them and together we tried crhome and edge and the log ins worked just fine, but not with the Firefox browser.

So sadly either something you changed in that update seems to be messing with the log in on this site and possibly others or possibly one of the add ons I use with it together with the browser is now causing an issue and is interferring I wouldn't have the first clue.

Mark397 於 6 天前 詢問

Mark397 於 2 天前 解答

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Wordle on Firefox

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it display… (閱讀更多)

Since Firefox for Windows upgraded to 105 the Wordle web site fails to work - it displays the grid at the bottom of the window with no scroll possibility & it displays that even when a correctly working browser displays my statistics.

The website works correctly on other browser (Chrome & Edge), on Firefox for Android and on Firefox for Windows 104 (luckily I had a machine which hadn't been on for a few weeks and therefore was no up to date).

The attached images show the website as it should be (on Chrome) and as it appears on Firefox 105

jeff197 於 6 天前 詢問

cor-el 於 6 天前 解答

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Blurred screen on a few websites

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with wh… (閱讀更多)

Just lately I have been finding that, for a few websites, they are unusable because the screen looks extremely blurred. I have attached a screenshot. Compare this with what you see at ba.com.

I am wondering if this is caused by a new secure feature of FF which is incompatible with these few sites. Really, any suggestions would be welcome. Otherwise I have to use Edge..

bxcfilm 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

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Firefox dragging cursor on left side of browser window goes back a page??? **SOLVED**

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click … (閱讀更多)

Hello, I have the most recent firefox update 105.0.1 (64-bit). I'm currently using the desktop / PC version. When I drag my cursor to the left side of any webpage, click and drag upwards, firefox acts like i've pressed the back button! I've been trying to get some work done, which includes clicking and dragging things, so this is incredibly frustrating! I've already turned off browser.gestures in about:config, and now I'm not sure what to do! Please help me! ): This also happens when I click and drag from the left side of the page, to the right side of the page.

Edit: Turns out it was my mouse ): got a new one and it fixed the issue.

runnyyolkyummy 於 1 週前 詢問

runnyyolkyummy 於 6 天前 解答

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Autofill stopped working for protonmail

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly co… (閱讀更多)

Today the autofill feature for passwords / username stopped working on Protonmail login. Windows 10. Specifically the username option. I have two accounts and formerly could select which account. Now i have to enter the username manually, however the password tab still works for password autofill / selection. This is the only site I am having this issue with.

joshuachambers 於 1 週前 詢問

joshuachambers 於 1 週前 解答

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Changing mailto to yahoo

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choo… (閱讀更多)

I am able to find the mailto setting easily. However, there are no clients listed to choose from, no gmail, yahoo, nothing. If I click "choose other" I'm expected to choose an application from my computer. I just want to be able to click a mailto link and have it go out through a new tab via my existing, free, yahoo mail account.

James Craw 於 1 週前 詢問

jscher2000 - Support Volunteer 於 6 天前 解答

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Passwords from previous versions

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used … (閱讀更多)

Hello. My Windows 10 suddenly crashed, so I reinstalled on a new hard drive, with the latest version of Firefox. My old Firefox, was completely up to date but still used the Key3.db file for my saved logins, and it will not work with the newest version. I tried creating a new profile and pasting the logins.json and key3.db files, as suggested by an old Firefox KB article, but that doesn't work any more. Is there any way for me to get the saved logins out of the older JSON file with the Key3 file? I desperately need help with this, and would appreciate any that someone could give.

Regards, Brian Mercer.

Brian Mercer 於 1 週前 詢問

Brian Mercer 於 6 天前 解答

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anothe… (閱讀更多)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

shahriar01001 於 1 週前 詢問

Dropa 於 1 週前 解答

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Where are the extension button locations stored?

I'm wondering where the buttons for extensions/add-ons have their locations stored? I.e. I might have a tab-renamer extension button on one row, and firefox relay, privac… (閱讀更多)

I'm wondering where the buttons for extensions/add-ons have their locations stored? I.e. I might have a tab-renamer extension button on one row, and firefox relay, privacy mode, and adblocker on another row. Obviously what row and what positions in the row the buttons occupy(relative index perhaps) are stored, but where?

tln3 於 1 週前 詢問

cor-el 於 1 週前 解答

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how to restore the previous session

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpage… (閱讀更多)

Hello, I know when I closed the firefox browser , I can reopen firefox browser and click "settings"-- " history" --" Restore previous session" to retrieve all the webpages I was viewing last time. but this time it seems I made a mistake . I closed the firefox browser in the beginning with many valuable webpage still opened, after I restart the firefox browser, I close the browser by accident without firstly reloading all the restore previous session . Then I have to open firefox brower again, and try to click "settings"-- " history" --" Restore previous session" to try to retrieve all the webpages I was viewing in the first time. but this time no previous session can be loaded. since those webpages I was viewing are important webpage I need to check, May someone tell me how to get those valuable webpage link again? I know I can try to find those webpage link slowly by checking all the history day by day. but honestly speaking, I have 15 around webpages in the firefox brower and some of them are viewed around 20 days or 30 days before . I haven't closed my firefox browser for almost 40 days so it will be very hard for me to search the history webpage to find out them one by one. I am not sure whether there are some tips to try to load the "restore previous session " again for the first firefox browser I closed.

wenjuan1980 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 已解決

Content Security Policy issues.

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched paymen… (閱讀更多)

I have been having issues with the checkout page of my website. My problem was most likely coming from our payment provider causing issues with updates. I switched payment plugins until it gets fixed. (In case you would like to know the extent of my troubleshooting. I ended up installing a brand new wordpress install on a subdomain and the error still occurred.)

This is most likely not related to my initial payment provider issue. When I view issues in the console I keep getting error messages. These issues affect my ability to use the checkout page on my Firefox. We are currently processing payments successfully. These errors do not show up on Chrome.

Content Security Policy: The page’s settings blocked the loading of a resource at inline (“style-src”). moz-extension:88:56 Content Security Policy: The page’s settings observed the loading of a resource at inline (“style-src”). A CSP report is being sent. moz-extension:88:56 Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). moz-extension:136:52 Content Security Policy: The page’s settings observed the loading of a resource at inline (“script-src”). A CSP report is being sent. moz-extension:136:52

This is the website page I need help with. https://heartlandforest.org/checkout/

I can't tell if this is happening to everyone or just me. I don't know which resources were blocked or where to fix this. My website and my server do not have a CSP. I have been looking for an answer for over a week before attempting to try asking here. Every issue I have noticed in the past week on my site has been one big red herring after another.

Engage 於 1 週前 詢問

jscher2000 - Support Volunteer 於 1 週前 解答

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Aer LIngus website

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I… (閱讀更多)

The Aer LIngus website crashed earlier this month, but was reinstated shortly afterwards. But I am still unable to see it on Firefox, though have no problem on Opera. I get a message on Firefox: "To regain access, please make sure that cookies and JavaScript are enabled before reloading the page". But I didn't make make any changes to my Firefox settings so am at a loss. Help! Thanks.

epzcaw 於 1 週前 詢問

jonzn4SUSE 於 1 週前 解答

  • 被鎖定

Why i can't copy the Location address for website?

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the addre… (閱讀更多)

I have an issue related to copying the address from the website. When I try to copy the Location address from the webpage [removed] it does not allow me to copy the address. I have tried many times but it does not allow me to copy the address.

jasontst 於 1 週前 詢問

Paul 最近回覆 於 1 週前

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Facebook Messenger

Hello, For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load … (閱讀更多)

Hello,

For about a week now, Facebook Messenger on desktop (on my profile page at facebook.com) will fail to load. If I click on "See all in Messenger" it will just load indefinitely and not redirect to the new page with all the messages.

I have not installed any new add-ons and Troubleshoot Mode has the exact same issue. A week ago everything was fine. It this a known issue with the latest update?

Is there something I can do?

Please don't tell me to reset firefox. Burning your house down for a minor inconvenience is not a solution. It's as unprofessional of an advice as all those "reinstall windows" tips for absolutely every singe issue. That's not advice, just lack of knowledge.

Sheppard 於 1 週前 詢問

cor-el 於 1 週前 解答

  • 被鎖定

GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (閱讀更多)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

luvec 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 週前