Firefox 技術支援討論區

I am running Firefox 121.0.1, which is currently up to date, on a slightly older MacBook, which has the latest MacOS it can get: macOS 11.6.8. As the title states, YouTube is almost unwatchable on my machine. The video will pause frequently while audio continues, motion is not very smooth, which is especially noticeable watching sports, etc. I cleared cookies and cache, I have run in Troubleshoot mode as well as tried flipping some switches in about:config that I've seen in YouTube videos and forum posts about similar issues, but nothing has solved this issue.

YouTube in Google Chrome works fine, and I've been watching HD YouTube on this laptop with it for years without any issues, so I doubt it has anything to do with machine specs like RAM, CPU, etc.

I was hoping to make Firefox my new browser and start supporting browsers that aren't chromium based since Google Chrome is going too far with respect to privacy and the freedom to use the add-ons I like (e.g. adblockers like ublock origin), but so far I have not been enjoying Firefox for YouTube. Any help would be greatly appreciated.

When I load www.foxnews.com a popup box comes up and says to view the news to turn off my ad blocker, and then makes the site inoperable. I can't find an ad blocker so I'm thinking I might have a security setting wrong. I can view the website in Chrome with no problem. Any help is appreciated. Gary

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Within the Add-on Manager by clicking Manage Extension Shortcuts - you can make shortcuts for add-ons to perform specific functions via the buttons on your keyboard, but I want to actually be able to use the buttons on my actual mouse rather than the keyboard.

Does anybody know if this is possible? Currently when I try to use my mouse to input a 'shortcut' in the 'Type a shortcut' box nothing works.

Are there any about:config settings or add-ons that can enable me to use my Mouse to make shortcuts for my add-ons?

Since a day or two the font size on my Menu Bar is way too small. I have been searching around and the solutions are not working or not what I want. I do not want to zoom in, I want my page size to remain the same, I only need the font size on the menu bar back to what it was. I tried the userChrome.css method and it did not work

When I open Firefox on my new computer all the bookmarks are showing at the top. I only want my default bookmark toolbar to show. The only solution I could find was to drag it into the toolbar area.

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Firefox periodically says I am "forbidden" to enter my Kaiser website (KP.org). I know what Mozilla recommends as a fix, which is to clear data and cookies. But this creates more problems because I have to re-enter passwords and other settings. This is a problem Mozilla's website reports has been occurring for YEARS! Why can't Mozilla/Firefox fix this? Please tell me there is a better way to fix this problem.

David Karp dkarpcal@gmail.com or cloverdavid@gmail.com

Firefox stopped working with my VPN on when I updated my OS to Sonoma, yesterday. I use PIA for my VPN.

I have done the following, so far, restarting my system several times between trying these things:

Checked that internet connection and modem are fine. All pages load in Safari, with VPN running, but I prefer Firefox.

Checked the Network settings for my Mac. Ensured that No Proxy was selected.

Cleared my Firefox cookies, cache and history.

Tried running in troubleshooting mode, turning off all extensions.

Tried turning off Advanced Tracking Protection, which I usually run on Custom.

Refreshed Firefox.

Finally, I turned off my VPN and, viola, all sites work. Turned it back on, and can’t navigate, again. For instance, I tried to open YouTube, and got a blank screen. Turned off VPN, and got to main YouTube page. Turned the VPN on and tried to log in…nope. Turned it off and logged in. Turned it back on and tried to open a video….nope. Turned it off and opened the video…etc., etc..

I very much wish to continue using both Firefox and my VPN. Can you suggest a course of action? Thank you for any advice you can give!!

Every time I am trying to search, google is always pinned on my search bar, and I want to get rid of it. How can I remove google? (On the image I marked the issue with a red circle)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

I'm trying to configure my router and the instructions tell me to go to https://192.168.1.1. But the security settings will not allow me to get to that (local network) IP address, and ther.is no option to bypass the warning

Hi,

Ever since installing the latest Firefox update I can no longer access Microsoft Outlook - email. When I try I get the following in the search bar https://outlook.live.com/mail/0/. Then nothing

I can access my Onedrive account, no problem, but when I try to get to the email part I get the same search bar response. Then nothing.

Using MS Edge, no problem - all works fine.

I have cleared all temp i/net files, cookies etc

Any (simple!) ideas gratefully received

Thanks -

Jim

I have a little annoying problem with google and firefox that appeared (don't know if it is firefox bug or a google new policy) In the past when i did a research on google with firefox, the "sharing my location" popup only appeared when i did a location related request (weather, shop/restaurant, roadmap, local news, etc) or only once for few days, but now (like few weeks or months) i have this annoying popup appear basically everytime, even for random search like math formula or fictional stuff (does pikachu or naruto jutsu really need my location?), and even when i type the same research twice, firefox ask for location again, like if it has a golden fish memory of few seconds. How to stop this popup appear when it is not needed without having it permanently enabled or disabled for google site.

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?