顯示問題標籤 顯示所有問題
  • 封存

I updated Firefox, and now my bookmarks, toolbar, and all history are gone!

I updated, and was online searching for a recipe. One of the sites was asking me to install a plug-in. I believe I installed the plug-in so that I could get to the site. … (閱讀更多)

I updated, and was online searching for a recipe. One of the sites was asking me to install a plug-in. I believe I installed the plug-in so that I could get to the site. Then I was asked to install something else, and I decided not to go any further with their installs. I noticed then that I didn't have a bookmarks toolbar, and tried to open my bookmarks. They, along with my history, all are gone, and I'm not getting anything added to my history as I go along. Please help! I read the article that says to click on "all bookmarks", but there is nothing there! Does anyone know what I can do to restore my bookmarks, toolbar, and history? Thanks for your help! emoss

Asked by emoss28 1 年前

Last reply by FredMcD 1 年前

  • 封存

I rebooted my computer and now all my firefox add-ons, settings and bookmarks are totally gone. how do I restore it?

All of my settings, add-ons, and bookmarks are gone. It's like I am a brand new user. My other browsers still have their bookmarks and settings. Only Firefox was affected… (閱讀更多)

All of my settings, add-ons, and bookmarks are gone. It's like I am a brand new user. My other browsers still have their bookmarks and settings. Only Firefox was affected. The bookmarks toolbar also disappeared and when I restored it my bookmarks were not on it. Just the "Most Visited" and "Getting Started" bookmarks were there. What the F*** happened?! And more importantly how do I restore Firefox to its previous state?

Asked by humnob 1 年前

Last reply by FredMcD 1 年前

  • 封存

All passwords are gone

After a recent update all of my passwords are gone (as well as history, bookmarks, etc) One post says to replace the key3.db and logins.json files to restore them. Howeve… (閱讀更多)

After a recent update all of my passwords are gone (as well as history, bookmarks, etc)

One post says to replace the key3.db and logins.json files to restore them. However, the current folder does not contain a key3.db file. Only a key4.db file.

Asked by Skiddingme 1 年前

Last reply by cor-el 1 年前

  • 封存

Really, really , really bad that firefox cannot read it's own bookmark backups

Lost all my bookmarks, don't know how, an Out Of Memory event might be linked to it. Lost all my add-ons Lost all my history Firefox cannot read the bookmark backups it c… (閱讀更多)

Lost all my bookmarks, don't know how, an Out Of Memory event might be linked to it. Lost all my add-ons Lost all my history Firefox cannot read the bookmark backups it created. Firefox does not build up history anymore. The cache seems to be working, adresses are "autocompleted" Passwords are still filled in. What a mess.

This is the 2nd time I fill in this form, frustrating, the last one got lost cause I had to correct my e-mail address. What a clumsy webform design, do you misspelled a word, well then you have to start over again. Argh! Please check how long the designers of that flow can hold there breath under water, it should be at least 10 minutes. I hope it works now.

Asked by fartsvader 1 年前

Last reply by cor-el 1 年前

  • 封存

I down loamy bookmarks/history disapear & come back when I enter via login with username email sent wby FF How to fix?

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in wit… (閱讀更多)

I downloaded FF again because my Ff history was disappearing & maybe that interfered with my FF. I can only get my FF history & bookmarks back by logging in with the link sent with am email telling me my user name but not instantly. I changed my password which may or may not be relevant. I have the latest Kaspersky & a 2 year old Dell XPS

Asked by jPendragon 1 年前

Last reply by FredMcD 1 年前

  • 封存

I cannot restore my bookmarks. What do I do?

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmark… (閱讀更多)

I opened up Firefox today and almost all my bookmarks are missing. I tried restoring, but all the backups are also missing the bookmarks. I tried exporting the bookmarks to HTML. That is not working. There is only one Firefox profile. Running in safe mode did not help.

There is a crash report from April 30, 2018. Version 60.0.1(20180516032328) was installed on May 19, 2018.

Asked by JimD999 2 年前

Last reply by FredMcD 2 年前

  • 封存

Restore previous session doesn't always work.

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the ta… (閱讀更多)

When using the "Restore Previous session" Firefox keeps refusing to load one of the tabs I had open last at random. Then when I copy the internet address and close the tab then use the Paste and go in my address bar, it promptly crashes that tab as well. As you can understand this is extremely annoying, so what's going on here?

Asked by Michael11 1 年前

Last reply by FredMcD 1 年前

  • 封存

Downloaded files are deleted upon exiting Firefox Quantum

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages download… (閱讀更多)

For several weeks, files downloaded during my browser session were automatically deleted when I exited Firefox. The problem may have been limited to html pages downloaded using "Save Page As...", but could have been regular downloaded files as well, but I didn't notice.

I believe that I was running 64.x (sorry I don't remember the dot release number).

I think I narrowed it down to the configuration option, "[ x ] Browsing & Download History" under Privacy & Security, Settings for Clearing History. I have always had this box checked, and downloads never disappeared before, just as the option description implies.

Then, a Firefox pop-up jumped in my face and told me to upgrade to 65.0, which I did.

Now my downloads don't seem to be deleted any more.

HOWEVER, I looked at the list of fixes for version 65.0, and saw NO MENTION of this problem, so I am asking you to confirm whether or not this was a known problem that was fixed in version 65.0, or if you think I am experiencing an intermittent problem that may return to haunt me when conditions are right.

Thanks in advance.

-JDB

Asked by jdb8433 1 年前

Last reply by WestEnd 1 年前

  • 封存

Firefox updated and now all my bookmarks, passwords & history are gone - how do I get them back?

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bo… (閱讀更多)

When I turned on my computer - firefox went into refresh. I didn't press anything - refresh just started all by itself. When it finished my desktop was gone. All my bookmarks, passwords, history - GONE. Like I'd downloaded a brand new copy of FF and had never used it before. Now how the hell do I get it all back??

Asked by mlski1 1 年前

Last reply by FredMcD 1 年前

  • 封存

I just updated firefox and lost access to all my bookmarks previously available in pre-updated firefox. This is unacceptable.

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates.… (閱讀更多)

i just updated firefox and lost ALL of my bookmarks. The answers and solutions provided in your forums have been completely USELESS. Never happened with previous updates. This is unacceptable. Mozilla should be held accountable if this matter is not rectified immediately. Years of bookmarks gone.

Asked by reallyupset 1 年前

Last reply by jscher2000 1 年前

  • 封存

WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (閱讀更多)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Asked by SnappyLip48 2 年前

Last reply by jscher2000 2 年前

  • 封存

Firefox Updated yesterday, again my logins and passwords are not there, how do I fix this? I

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website t… (閱讀更多)

I also tried using Sync and still no logins & passwords. This has happened numerous times, last time it was AVG. I'm now using Dashlane and Chrome for any website that requires a login but this is getting tiring.

Asked by Gary 9 個月前

Last reply by FredMcD 9 個月前

  • 封存

Multiple Profiles in Profile Manager have all disappeared? Tried system restore, they didn't come back. How can I get them back without having to recreate each1

Have a number of individual profiles set up in the profile manager, however they have all disappeared. How can I get them back without having to recreate each individual … (閱讀更多)

Have a number of individual profiles set up in the profile manager, however they have all disappeared. How can I get them back without having to recreate each individual "person". There would be about 30 or more and it's extremely important I'm able to get them back. Please help!!

Asked by LuckyMountainmansGem 2 年前

Last reply by cor-el 2 年前

  • 封存

every time firefox updates, my saved logins, passwords and settings are gone. I must uninstall and reinstall to retrieve

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this k… (閱讀更多)

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this keep happening? Please respond as this is extremely annoying and frustrating.

Asked by Sherrie 1 年前

Last reply by FredMcD 1 年前

  • 封存

Deleted passwords on desktop by accident; I have a copy left on my android device, how can I recover them? either sync to a new account or export them.

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I reco… (閱讀更多)

I deleted passwords on desktop by accident, which was obviously my firefox account copy; I have a copy left on my android device which is not synced still, how can I recover them? I don't want to try sync in-case it deletes my only copy, ive had unsuccessful attempts at rooting my phone for the files which is why im asking if i can just sync them to a new account? android 7, firefox 61. Thank you

Asked by JMindy 1 年前

Last reply by McCoy 1 年前

  • 封存

Lost all bookmarks, plugins when logging in to firefox on another computer.

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past eve… (閱讀更多)

Hi everyone, the laptop I'm currently using broke off, so I'm borrowing someone else's computer. I had no issues with syncing the bookmarks, plugins, etc. in the past ever since this feature was released, but now I lost everything.

I am wondering if there's a cure to this problem, aside from waiting for my laptop to get repaired and export the bookmarks manually.

Asked by DreamFulFil 1 年前

Last reply by bendrohd 1 年前