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After update 62, all of my passwords are gone. How can I restore them?

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restor… (閱讀更多)

Firefox is set for automatic updates. I have no issues with my anti-virus program. After Firefox update 62, all of my user IDs and passwords are gone. I have tried restoring everything via my pc (windows 8.1). I have tried restoring Firefox. The saved passwords and User names are gone. Is there a way to restore them, or do I need to rebuild the list....one at a time?

KellieBarnett 於 3 年前 詢問

cor-el 於 3 年前 解答

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All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (閱讀更多)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Owen 於 3 年前 詢問

FredMcD 於 3 年前 解答

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How can I find my bookmarks?

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope… (閱讀更多)

I have had to reinstall Firefox after a system restore on my lap top and can't find my bookmarks. I note I have two profiles but I can;t find my bookmarks in either. Hope someone can help. Getting frustrated. Is there any way I can chat or talk to someone in support?

Lesley Sullivan 於 1 年前 詢問

Lesley Sullivan 於 1 年前 解答

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My bookmarks won't import from the last backup, and they aren't showing up on my computer.

Running firefox 45.7.0 My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days.… (閱讀更多)

Running firefox 45.7.0

My bookmarks have disappeared from the browser, but the library --> import and backup --> restore shows backups from the past many many days. However, when I try to restore from a backup, I get an error that says "Unable to process the backup file."

aww01110 於 3 年前 詢問

aww01110 於 3 年前 解答

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (閱讀更多)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

coolprash 於 3 年前 詢問

Shadow110 於 3 年前 解答

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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (閱讀更多)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

lourdes.santaballa 於 1 年前 詢問

lourdes.santaballa 於 1 年前 解答

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (閱讀更多)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

ProfessorCNut 於 2 年前 詢問

ProfessorCNut 於 2 年前 解答

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Lost top sites and unable to create new ones

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually ad… (閱讀更多)

Suddenly today when I opened Firefox, the Top Sites section on my new tab page had only blank icons. I previously had several pinned sites. I'm also unable to manually add any top sites. If I try to add a new top site, and enter a name and URL, when I click the "Add" button, nothing happens. No new site is added. I have uninstalled, rebooted, and reinstalled Firefox several times with no success. I also went into about:Config and saw that for the item browser.newtabpage.pinned, the value contains all the URLs for my pinned sites. They're just not appearing on my new tab page and I'm no longer able to manually add any top sites. Also, none of the sites I visit now show up, they're all just blank icons. I'm using Firefox version 62.0.

pfconn 於 3 年前 詢問

Shadow110 於 3 年前 解答

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How do I recover lost history and bookmarks from Time Machine.

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to d… (閱讀更多)

I know this Q was asked recently but I cannot follow the disjointed and part missing thread. Would appreciate if someone could give me a complete reply. I know how to display hidden files and find my Application Support folder but profile files are all several years old. I have up to date Time Machine backups.

I am running Firefox 58.0.2 on OSX but inadvertently ran Firefox 34 and now my v58 has lost all history and bookmarks.

praylett 於 3 年前 詢問

praylett 於 3 年前 解答

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New clear profile every time after Firefox update

Hello. In organization we like to use Firefox as default browser. But we have a every day problem with profiles. After update, Firefox create new profile and not copy use… (閱讀更多)

Hello.

In organization we like to use Firefox as default browser. But we have a every day problem with profiles.

After update, Firefox create new profile and not copy user data to it. So user lost hes tabs, extensions, history and e.t.c. We can see two or more profiles for one user.

For example user logon to computer with Firefox version 68.0.1. Firefox automatically update to 68.0.2, and user now have new profile without custom data.

profiles.ini looks like:

[Install308046B0AF4A39CB] Default=Profiles/6qa5a710.default-release Locked=1

[Profile1] Name=default-release IsRelative=1 Path=Profiles/6qa5a710.default-release

[Profile0] Name=default IsRelative=1 Path=Profiles/xu3ic03g.default-1561039332923 Default=1

[General] StartWithLastProfile=1 Version=2

We create powershell script for workaround issue. Script copy files from privies profile: $profileCurrent\*.sqlite" $profileCurrent\sessionstore.jsonlz4" $profileCurrent\extensions\*.*" $profileCurrent\*.json"

You mast know that in organization we user roaming profile and ue-v, so users can logon on any computer. Some computers can be with older Firefox version like 68.0.1 or new one like 68.0.2.

Please help find solution for this issues. Can Firefox account help with this? Or we mast create some more clever script?

Thank you.

denis.pasternak 於 2 年前 詢問

denis.pasternak 於 2 年前 解答

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Onetab saved items gone after firefox update

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is… (閱讀更多)

A couple of Firefox updates ago, I lost everything I had saved in OneTab. I didn't export or otherwise save partly because they had always been there after the update. Is there any way to recover them? (probably 100+)

cyteen 於 2 年前 詢問

jscher2000 於 2 年前 解答

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BOOKMARKS GONE!

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores.… (閱讀更多)

Something happened and all my bookmarks are gone and the old Firefox data folder on my desktop was deleted by accident. I have looked everywhere and done system restores. How do I get them back? Does Firefox support offer screen sharing support?

granturinos 於 3 年前 詢問

jscher2000 於 3 年前 解答

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Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (閱讀更多)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

jennyleis 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Not able to recover previous session after Firefox update and crash

Hello, my problem is as follows: I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so … (閱讀更多)

Hello, my problem is as follows:

I had a session open when i updated Firefox. It closed the browser however Firefox didn't show me any indication that it was updating so i tried open it again. Right that moment the update window showed up and somehow Firefox crashed. When i opened it again, my previous session was lost and i have no way of retrieving it. There is no option popping up in the menu that says 'Restore Session' and other methods that i have seen online are a bit difficult to understand.

Also the sessions i can recover are all after Firefox kinda crashed/Firefox updated so i don't know how to get my old session back. The session i want to recover is before i updated to Firefox 62.0 on the 10th, September. (Time stamp would be around 5:30pm CEST)

Oh and i have seen this thread (https://support.mozilla.org/en-US/questions/1204253) and i tried doing it, but the session i want back is not there.... does that mean worst case scenario happened and i won't be able to get my session back? ;____;


This may be a dumb question but would reseting my windows version to 9th, September help? I mean it would erase the update i did for Firefox and should (as much as i know <.<) also reset the setting for Firefox to yesterday's ones correct? But would that help since my problem is on the net surface and not a computer problem >.>


ps: i wanted to upload pictures but it somehow doesn't let me, so if you need them, please tell me and i will try to send them.

JaVe94 於 3 年前 詢問

jscher2000 於 3 年前 解答

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Migrated from firefox ESr to firefox, bookmarks and passwords are not imported

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved … (閱讀更多)

Going from ESR to regular firefox bookmarks and saved passwords are gone. Import does'nt have an option to import from ESR version. How do I get my bookmarks and saved passwords back?

Flyer7000 於 3 年前 詢問

Flyer7000 於 3 年前 解答

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Firefox completely resets when quit (Preferences, web information, bookmarks, history, etc.)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and pur… (閱讀更多)

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

lotknockmc 於 11 個月前 詢問

jscher2000 於 11 個月前 解答

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Lost all data after regular update

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the pro… (閱讀更多)

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

puchu6 於 3 年前 詢問

puchu6 於 3 年前 解答

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YouTube History and (video progress bar) is not saved when I use Firefox as browser

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube ag… (閱讀更多)

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube again. Then i checked again the history and saw that it was saving. Later without any changes in Firefox settings (including addons), the problem began starting again. I still don't understand why it is happening. The addons that i have installed are: Kaspersky Protection, Malwarebytes, uBlock Origin and Privacy Pass. This problem doesn't happen when i use Chrome Browser with same extensions.

algent 於 2 年前 詢問

algent 於 2 年前 解答

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (閱讀更多)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Aaron123 於 2 年前 詢問

Aaron123 於 2 年前 解答