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I had yesterday a weird crush of firefox, it first freezed and i couldn't even close the browser, couple minutes later it blinked and later on it came back but

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close … (閱讀更多)

yesterday i had a weird crush of firefox browser, it freeze for few minutes and i couldn't even close the browser, after couple minutes it blinked and then i could close the browser, I re-opened it and it appeared as default first installation situation, no bookmarks, nothing.. then it blinked again and i couldn't really open new tabs.. after 10 minutes that in the middle i plugged out my pc from the internet, the bookmarks came back but i had to set up again the theme and also basic customs of the page.. i wonder what it can be, I hope no one hacked my computer, though i use this same system over the years and never had such a problem since i know how to be careful out there.. but still sometimes shit happens.. I would like to know if there was some kind of maintenance work yesterday or some issue from firefox about it otherwise i will start suspect i'm hacked.. thank you all very much for any help kind regards Sriel

Asked by rlm0028 3 個月前

Last reply by rlm0028 3 個月前

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cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (閱讀更多)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Asked by intarest 2 年前

Answered by intarest 2 年前

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After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (閱讀更多)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 2 年前

Last reply by jscher2000 2 年前

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Lost all my stored passwords 1/9/18 afternoon. Notice FFox updated. Tried everything. Please help. I'll pay. Please help me.

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each ot… (閱讀更多)

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each others' backup. So, that failed. My new cell phone number of 3 months (that I entered for yahoo security) was not recognized. I needed to provide missing digits of an old cell number that I disregarded one year ago. I did try to revert to an earlier system restore point. That did nothing. I will gladly pay for help. Abby

Asked by AbbyF 2 年前

Last reply by WestEnd 2 年前

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extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (閱讀更多)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 年前

Last reply by cor-el 2 年前

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WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (閱讀更多)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Asked by SnappyLip48 2 年前

Last reply by jscher2000 2 年前

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Can I restore my history?

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first p… (閱讀更多)

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first places.sqlite something else) and restarting as suggested but the history still won't show up, and when I check the folder, places.sqlite is once again places.sqlite.corrupt (with a places.sqlite file just above it.)

Is there a way to somehow get Quantum to read my old history?

Asked by jon83 2 年前

Last reply by WestEnd 2 年前

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I refreshed Firefox instead of starting it with the Add-ons disabled. Now I've lost everything, can I go back?

Any tab I wanted to open simply wouldn't, so I Thought I should restart Firefox with the Add-ons disabled. By mistake I chose Refrsh, and now everything is gone. Bookmark… (閱讀更多)

Any tab I wanted to open simply wouldn't, so I Thought I should restart Firefox with the Add-ons disabled. By mistake I chose Refrsh, and now everything is gone. Bookmarks and Add-ons. I've already read the relative questions and answers, no help there. I need this resolved fast, it's like I've never used a browser before.

Asked by mariageorgia 2 年前

Answered by FredMcD 2 年前

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Master password got lost by your last upgrade

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update. So I ran that way for a few days, but didn't … (閱讀更多)

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update.

So I ran that way for a few days, but didn't want my password to be unprotected. So I put in a new MP, but it's apparently corrupted. I can't login to see my stored passwords. The MP challenge popup comes up over and over. Woe is me.

Guess I'll go to Brave unless you have a fix. If I have to lose all my saved password by resetting my MP, there's no reason to continue using Firefox.

Asked by RenoHuskerDu 2 年前

Last reply by cor-el 2 年前

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All saved logins and passwords lost after mozilla update today

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I can… (閱讀更多)

hi all mozilla did an update today and now all my saved logins and passwords have disappeared. I googled a few answers and it states to delete this file secmode.db. I cant find this currently. I have also been using mozilla firefox account which supposedly saves the details somewhere. Can anyone please point me in the right direct step by step to recover these missing logons details or how to restore them please.

Asked by Owen 2 年前

Answered by FredMcD 2 年前

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my firefox sync account lost all the information(bookmarks, passwords, etc.)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was l… (閱讀更多)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was lost. Is there any chance those data are somewhere and can be retrievable? Thanks in advance for the support. Regards, Francesco

Asked by francescoimme 2 年前

Last reply by the-edmeister 2 年前

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Bookmarks and backups disappeared. Worked fine at last shutdown, next startup gone, no updates. How do I fix?

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting compute… (閱讀更多)

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

Asked by zelo 2 年前

Answered by zelo 2 年前

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Lost all data after regular update

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the pro… (閱讀更多)

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

Asked by puchu6 2 年前

Answered by puchu6 2 年前

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Where can I get HELP to get my history and bookmarks back A.S.A.P. ?!!!??!!!

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this prob… (閱讀更多)

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this problem w/out using chunks of my now critically limited time ... well ... 'guess I must look for a better browser service that can keep up with the competition. 'Sorry Gang! 'Luv ya and prefer YOU!!! ... BUT let me know please just WHAT you can do, won't you? (from sorry and disappointed customer who still hopes for YOUR success ...)

Asked by cjbr 2 年前

Last reply by FredMcD 2 年前

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History gets deleted after a month

So after I updated to firefox q it keeps deleting my history after a month. I installed fresh firefox and new profile in November, but if I go to my history I only find … (閱讀更多)

So after I updated to firefox q it keeps deleting my history after a month.

I installed fresh firefox and new profile in November, but if I go to my history I only find February, so November, December, and January is gone. In settings I have it to save my history but it still delete everything older than a month.

Asked by Frejoh466 2 年前

Last reply by Frejoh466 2 年前

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How do you turn on or off password memory?

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I … (閱讀更多)

I recently downloaded a site that erased my passwords. I have removed that program, but the password memory in Firefox is not working as it did prior to that. How do I turn on or off the automatic sign in that was working? Thanks - Dawson

Asked by Dawson4012 2 年前

Answered by FredMcD 2 年前

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New bookmarks not saved, all history lost

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone … (閱讀更多)

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone and all my history is gone. There is a places.sqlite.corrupt file in the profile folder, which I deleted. All seems to be working fine but I can't restore the lost history. Suggestions?

Firefox 58.0.2. on macOS 10.12.6

Asked by dhnyny 2 年前

Last reply by cor-el 2 年前