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shockwave flash crashes

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-on… (閱讀更多)

Hi I am in the same situation as many others I have seen posting here. Shockwave flash is continually crashing to the extent it takes several minutes to get to the add-ons manager and disable shockwave flash. I have reinstalled all adobe plugins, so they are up to date. I am having real problems accessing a lot of web pages/web page content because with shockwave flash enabled firefox is all but frozen and with shockwave flash disabled a lot of web content isn't available.

I have looked at other threads that I found and have attempted all of the suggested solutions and have selected the Troubleshooting Information option below this text box. I have a huge list of crash reports, unfortunately I am not sure how to load them

Any suggestions appreciated

Regards.

Asked by fredsone 5 年前

Last reply by FredMcD 5 年前

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Since updating to Ver. 62 the Crash Reporter keeps appearing every time I quit Firefox - Why?

Since the upgrade to Ver 62 was applied every time I launch Firefox, use it for any length of time then quit it successfully, the crash reporter appears. I have changed n… (閱讀更多)

Since the upgrade to Ver 62 was applied every time I launch Firefox, use it for any length of time then quit it successfully, the crash reporter appears. I have changed nothing else on the computer - as far as installation of software is concerned. I have not loaded or used anything browser related that I was not using before the new version of Firefox was loaded. I am getting fed up with this string of Crash Reporter windows appearing after every trip to the browser from my email client or anywhere else. If I knew how to turn it off, I would but then I would not be able to send a report if Firefox was to genuinely crash; something that rarely happens but is not unknown. My praiseworthy experience of Firefox over many years since previously using Netscape Navigator is being soured by this behaviour.

Asked by MikeyJ 1 年前

Last reply by cor-el 1 年前

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Browser crashed, sessions lost, manager won't restore; Help!

57.0.4 Browser crashed, Recently closed tabs and Recently closed windows are gone, blindsided by the updated FF version. I installed a new Mysession manager plugin but th… (閱讀更多)

57.0.4 Browser crashed, Recently closed tabs and Recently closed windows are gone, blindsided by the updated FF version. I installed a new Mysession manager plugin but that doesn't restore the ones I lost. Where are the old sessions stored and how can I restore them? The browser is not offering that function any longer! Please understand I'm not a developer or programmer and complex solutions don't work for me.

Asked by germeten 2 年前

Last reply by cor-el 2 年前

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Suddenly Firefox has stopped working, whether I type the url or hit a bookmark. Why? This is very frustrating

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark… (閱讀更多)

hi about 2 days ago ff stopped working. i type an address into the usual window like i've done a million times, hit enter, and nothing happens. i click on a bookmark, the url shows up in the address window, but nothing happens. there are maybe 3 bookmarks that still work, and all the rest are duds. auto-complete still works, but firefox refuses to take to the address. i get a lot of "flash crashes" (thanks, adobe) so i recently updated flash, and that started the problem. this is why i distrust updates. (for the record, i keep current with firefox updates, even though it is still bloatware that uses 2 GB just to run 3 windows. anyway, any help you could offer would be most... helpful! (not sure why my exclamation points are printing as open-brackets, but hey, whatever, that's the internet) thanks, tim

Asked by TIMSPORES 5 年前

Last reply by John99 5 年前

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Immediate crash for gmail.com, Facebook.com, wikipedia.org, plugin check page

Hi all, I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long ti… (閱讀更多)

Hi all,

I'm on a Mac Mini running 10.9.5 and Firefox 34.0.5 (which is the latest for my system, as of this writing). I'd been running Firefox without issues for a long time, but a few days ago I started it up and found that trying to reach the following sites all result in an immediate crash: 1) GMail.com (looks like it crashes once it redirects to gmail.com/intl/en/mail/help/about.html) 2) https://www.facebook.com 3) wikipedia.org 4) https://www.mozilla.org/en-US/plugincheck/

I'm finding that each of these addresses will cause Google Chrome to revert to its "Aw Snap!" error message — but Safari will display all of them without any problem.

Here are some things I've tried to solve this: 1) zapped PRAM, reset SMC, ran Apple Hardware Test, repaired disk permissions; 2) COMPLETELY uninstalled Firefox and all associated files/preferences, then started over with a completely new profile; 3) completely uninstalled both Flash and Java, then reinstalled them (I do need Java, unfortunately); 4) ran Firefox in Safe Mode, which doesn't solve the problem; 5) did a whole bunch of things to ensure that all the fonts on my system are valid, and are where they need to be

The only thing that's worked so far is to restart my Mac in Safe Boot Mode, and that plus the fact that these sites crash Firefox and Chrome but not Safari are my only clues... I just don't know what to make of them.

Anyone have any ideas? Something all those sites have in common maybe?

Asked by SetTheRay 5 年前

Last reply by FredMcD 5 年前

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firefox crashes and process won't terminate, deleting profile won't fix

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (閱讀更多)

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.

on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).

i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.

there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.

i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.

yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?

im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.

Asked by thepimpcane 5 年前

Last reply by madmaxxc 5 年前

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RealPlayer Downloader does not work on Firefox addon is enabled

Request Help and Assistance I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worke… (閱讀更多)

Request Help and Assistance

I have been experiencing problems with my Firefox; firstly it takes very long to open the browser at this point my RealPlayer Downloader worked fine. Thereafter my Firefox crashed several times. I removed Firefox and did a fresh new installation with the latest Firefox. I there after also did a new installation of RealPlayer and RealPlayer. In the Add-ons, it does show that the RealPlayer is enabled, but I am unable to download video. When playing the video on the web, the RealPlayer Downloader does not appear to download, please help! Thank you Kyle

Asked by Broscomms 5 年前

Last reply by FredMcD 5 年前

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Firefox freezes and requires forced shutdown multiple times a day

Basically, firefox often will freeze/not respond and requires me to force a shut down just to keep it from freezing up my entire computer. I run lots of tabs every day an… (閱讀更多)

Basically, firefox often will freeze/not respond and requires me to force a shut down just to keep it from freezing up my entire computer. I run lots of tabs every day and I use a session manager to help keep on top of them and keep them from getting lost. When my computer was new this was not an issue but in the past few months I've cut down my tabs(less than 80) to try and speed my computer up and it has not worked. In fact, it is actually worse now. Sometimes it even actually crashes and sends a report, but not actually as often as it freezes and needs a forced shut down. I just finished cleaning up my computer(antivirus, malware, CC cleaner, etc.) and it's still freezing up. In fact, I've had to restart firefox three times in the past twenty minutes just to get to the point where I can ask this question. It's very frustrating.

Here are the last ten crash reports: bp-b2d18586-752c-491e-b128-e1c382150719 7/19/2015 10:56 AM bp-7925764c-4906-4093-b643-851d92150719 7/19/2015 10:09 AM bp-72c5f28a-e863-4236-9a3a-36d012150719 7/18/2015 8:18 PM bp-f0d1a8ab-64f0-434b-8639-98ccb2150718 7/18/2015 5:51 PM bp-809a83fe-a0d3-4fea-8f5d-b88c22150718 7/18/2015 5:45 PM bp-8160bab0-efda-4ab1-ae21-2df4c2150718 7/18/2015 5:08 PM bp-0f24531a-012c-44ce-9189-008ae2150718 7/18/2015 11:07 AM bp-b9cedefd-8bdf-474d-8235-964382150716 7/16/2015 5:36 PM bp-12edfcd7-563b-4253-9279-079972150712 7/11/2015 7:29 PM bp-b0745415-ae41-45c3-a717-f57fd2150709

As you can see even the actual recorded crashes happen a lot. I'm not sure what other information to provide, just let me know and I'll get it for you.

Asked by afastmachine 4 年前

Last reply by cor-el 4 年前

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Latest Flash does not work in 43.0; works in 42.0 (but with protected mode off)

I updated Flash in Firefox 42.0 to version 2.0.0.235. It crashed 90% of the time, even with hardware acceleration off. It does not crash with Flash Protected Mode turned… (閱讀更多)

I updated Flash in Firefox 42.0 to version 2.0.0.235. It crashed 90% of the time, even with hardware acceleration off. It does not crash with Flash Protected Mode turned off. I then updated Firefox to 43.0. Flash crashes every time, even with Flash Protected Mode off. No Flash problems on this Win-10 PC with Microsoft Edge or Chrome. Seems that FIrefox 43 and Flash are incompatible. Hopefully Mozilla and/or Adobe will fix in the next release.

Asked by PA32R 4 年前

Last reply by Sugram22 4 年前

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Firefox crashes everytime I try to open a new tab

Since today, Firefox crashes every time without fail if I open a new tab (either using keyboard shortcut or the new tab button). This more or less makes firefox unusable.… (閱讀更多)

Since today, Firefox crashes every time without fail if I open a new tab (either using keyboard shortcut or the new tab button). This more or less makes firefox unusable. I tried to reinstall but didnt work. I also attempted to disable all addons. I'm not sure if I have to uninstall a plugin?

Note: Opening an link from another page does not result in a crash.

Submitted Crash Reports: bp-a826bfb5-8411-410c-bab8-030eb2150409 10-Apr-15 12:39 AM bp-60161b52-3695-4ff3-b69a-a50812150409 10-Apr-15 12:26 AM bp-4d25c083-ad31-4f28-b863-6865c2150409 10-Apr-15 12:26 AM bp-49d482c0-bcd6-4baa-8e11-892132150409 10-Apr-15 12:20 AM bp-acc35158-f66e-4b94-9314-ca61b2150409 10-Apr-15 12:07 AM bp-a87bed29-55fc-4a80-a94b-315de2150409 10-Apr-15 12:05 AM

Asked by ShaQ.Blogs 5 年前

Last reply by FredMcD 5 年前

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Firefox crash

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38 crash ID's so far: bp-06ff23ef-5ee7-4f5a-84… (閱讀更多)

It crashes whenever I try to look at my Facebook updates (scrolling down), happened only recently when I updated to FireFox 38

crash ID's so far: bp-06ff23ef-5ee7-4f5a-84b7-6f2632150622

d36b0c3b-a98f-433b-b75d-8264146cb188

b3474d0a-eb4d-405e-ab4a-5113cb7e6765

bp-e8ab022b-40dd-4dd7-bd85-ef56c2150615

bp-5dfbdbce-fd3b-475e-8dd3-cc0542150615

bp-d4236d3f-5c4e-454c-b01f-aa97a2150615

Asked by FFUser2015ll 5 年前

Last reply by David (satdav) 4 年前

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Firefox Constantly Crashing since 33.0.3 Update

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help. I had bunch of tabs open, which I normall… (閱讀更多)

I know there is another post about this, but the user didn't give too much information, and the "solution" does nothing to help.

I had bunch of tabs open, which I normally do on Firefox without issue, and Firefox automatically updated itself. Shortly after, Firefox crashed while I was trying to access another web page.

Since then, it will constantly crash. If I restart and restore all my tabs, it will normally crash as soon as I try to use a new tab or type in my old ones. If I leave it alone for a while it seems to work for a matter of minutes before crashing again.

I even reset Firefox, but that did nothing for me. It just seems like it wants to crash no matter what I try.

I had just put Firefox as my default web browser (as I had it this way before, but switched to Chrome when too many problems were occurring from a previous update). I had to go right back to Chrome. While I like to keep all my browsers updated, this is simply ridiculous. I have never crashed so many times from doing what a browser is meant to do.

Anyway I can downgrade back to just version 33.0.0 until another version comes out?

Asked by Heatshiver 5 年前

Last reply by bluptcrzr 5 年前

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Customize isn't working and LastPass icon isn't appearing

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when … (閱讀更多)

On two different profiles, the Customize option simply isn't working. I see three different places on the GUI to click on Customize, and none works. Nothing happens when I click on them, beyond the letters "Customize" appearing at the top of a tab.

After appearing earlier this evening, the LastPass icon is also failing to appear on both profiles.

Asked by conceptualclarity 4 年前

Last reply by FredMcD 4 年前

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Is someone able to analyize my crash report please?

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash repor… (閱讀更多)

I hope to get some direction with FF crashes, I am getting between 10 & 20 crashes per month. Just recently it's gone crazy. I never get any response from crash reports submitted???

bp-6e46c5a8-f70b-4e32-8f0a-9d6522141018 18/10/2014 12:08 PM bp-b19134b9-055f-4f25-8548-49da62141018 18/10/2014 11:40 AM bp-2ef9e16b-be87-449c-a39c-fef8d2141018 18/10/2014 11:40 AM bp-034d80c1-e7b8-4472-b26a-c9f182141018 18/10/2014 11:39 AM bp-12ac489c-5ccc-45bc-a9ac-cd3022141018 18/10/2014 11:39 AM bp-c53df39e-cdb7-447a-91dc-89d722141017 17/10/2014 11:20 PM bp-a0088fbe-7e34-4bbb-b5ca-f30d92141017 17/10/2014 3:33 PM bp-df8418b5-9a6b-45e1-bff7-25c062141017 17/10/2014 3:33 PM bp-20d1eb01-6a73-4283-8d80-9b4512141017 17/10/2014 3:33 PM bp-203b11de-1416-47f3-858a-b6bab2141017 17/10/2014 3:30 PM bp-0d77d172-83f5-4ec9-bafd-fa7b52141017 17/10/2014 3:29 PM bp-3b0f77e9-cd40-4d38-9505-3060d2141017 17/10/2014 3:29 PM bp-a4400389-89a2-4bb3-85d4-499942141016 17/10/2014 8:58 AM bp-9fb49d91-4fda-4927-a838-718d82141016 17/10/2014 8:38 AM 150b8cb7-66ac-4dc7-8f5f-50b3530e3a85 10/10/2014 7:56 PM bp-cd3ee511-eec1-424f-b921-8bbae2141006 6/10/2014 6:25 PM bp-bad65a64-18af-4d3a-825f-07a202140927

Asked by Dills58 5 年前

Last reply by FredMcD 5 年前

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installation errors

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all t… (閱讀更多)

Hello, My Firefox was always crashing so when I tried to uninstall I would get an error message (don't have it now). My 15-year old went into CCLeaner and deleated all the registry files, programs and folders to do a new install. Now when I try to re-install using the latest download I get the following two errors:

WerFault.exe - Application Error: The application was unable to start correctly (0x000279). Click OK to close the application.

Firefox Installer.exe - Application Error: The exception unknown software exception (0x06d007e) occurred in the application at location 0x000000076F4B832.

How do I fix this so I can go back to FF and off IE?

Asked by Dovell 2 年前

Last reply by FredMcD 2 年前

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Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozill… (閱讀更多)

Firefox has been my browser of choice for about 6 years. On 3/16 /15 it stopped working. I tried all of the suggestions. I then completely uninstalled Firefox and Mozilla Maintenance. I restarted and checked my disks and memory. All other browsers: IE, Safari, Chrome & Opera work fine. I installed from Firefox Setup 36.0.3.exe this morning. Same problem. Works for about 5 minutes and then hangs.

Firefox hangs. Doesn't give a clean crash. Doesn't give report. Cannot restart. Removed completely (even Mozilla Maintenance) and re-installed: same problem.

What can I do?

Asked by iskeen 5 年前

Last reply by FredMcD 5 年前

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Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (閱讀更多)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Asked by Wumonger 2 年前

Last reply by FredMcD 2 年前

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Tabs crashing randomly

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hard… (閱讀更多)

I can be actively browsing or be afk, it doesn't matter it seems, but sometimes tab would just crash. Can be active tab or some other, I'm kinda lost. I suspect it's hardware acceleration related, but I would like to fix the issue rather than turn it off.

Some reports:

bp-dffa0904-8976-421e-bb3a-7a5aa0190327

bp-7cf2d617-22a2-4f6e-ad3b-db92f0190327

bp-5af1444e-bf68-4f2a-983b-715590190327

bp-7bd8ad76-c929-44df-9a39-83f430190325

bp-682cc861-90c0-4186-a369-f30a80190325

I would love to find a reason and a fix for that. Using latest nvidia drivers and latest firefox.

Asked by qazqazqaz 1 年前

Last reply by FredMcD 1 年前