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Firefox crashes EVERY TIME i open it. Help please!!!

All of a sudden, my firefox crashed on me, and every time I try to re-open it, it keeps on crashing. I tried everything on here: http://support.mozilla.org/en-US/kb/Firef… (閱讀更多)

All of a sudden, my firefox crashed on me, and every time I try to re-open it, it keeps on crashing. I tried everything on here: http://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#w_not-running-the-latest-version-of-firefox It doesn't load on safe mode. I don't know what to do. Please help...

m1zzt1ffany 於 8 年前 詢問

cutmetal 最近回覆 於 8 年前

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Firefox repeatedly crashes even after multiple reinstalls

I keep getting this at random (but frequent) times: We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help … (閱讀更多)

I keep getting this at random (but frequent) times:

We're Sorry Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report.

I've uninstalled/reinstalled Firefox multiple times. I'm relatively sure that it crashes before I re-update Flash (if I ever got around to it.) I have few crash reports since the last reinstall because I've switched to Chrome until I can get this resolved. Here's what I have:

https://crash-stats.mozilla.com/report/index/bp-1251d8bb-704c-40be-90ee-ef12c2120921 https://crash-stats.mozilla.com/report/index/74fb46d5-1201-4d28-9c3d-953c62120918 https://crash-stats.mozilla.com/report/index/8a8531ba-e8ba-4ded-93db-890dc2120919

Charlem4gne 於 9 年前 詢問

dmitrirex 最近回覆 於 8 年前

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firefox,chrome and ie crash when I try to save/upload image or file

hey guys my browser constantly crashes when I try to 'save image as' or 'save image'.This issue is happening with other browsers as well. It also crashes when I try to up… (閱讀更多)

hey guys my browser constantly crashes when I try to 'save image as' or 'save image'.This issue is happening with other browsers as well. It also crashes when I try to upload an image...this is my first post sooo I really dont know what other info to provide...plz help thnx

  • I am currently running win 8 rtm but this prob happens in win 7 also*

danish319 於 9 年前 詢問

P4ulo 最近回覆 於 8 年前

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Firefox keeps freezing and using 50% cpu and memory usage shoots up most of the time it's when there's an auto update of anything addon, plugin or ff!

Firefox keeps freezing and using 50% cpu and memory usage shoots up real fast and carries on going till it uses up all there is left. Most of the time it's when there's a… (閱讀更多)

Firefox keeps freezing and using 50% cpu and memory usage shoots up real fast and carries on going till it uses up all there is left. Most of the time it's when there's an auto update of anything addon, plugin or ff but not just neccessarily then! I find out it's happened when there's been an update after i restart and an extra webpage comes up with the particular addon/plugin/ff update. I have to restart most of time because nothing sorts it out. I'm using windows xp with the latest update of ff 13.0.1 it's not this version because it's been happening for a while. And it never started when i added a particular addon or plugin or when i added a new app to my pc either. Any idea as to what this may be or how i'd sort it out?

Cheers

toolio2 於 9 年前 詢問

Chris Ilias 最近回覆 於 9 年前

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What is this error: Reference #97.635fb1cd.1312304605.1cfbed97

I keep getting this error message when I go to Candystand.com...a website that has games and that I normally play daily. Can you tell me what it means? Thanks … (閱讀更多)

I keep getting this error message when I go to Candystand.com...a website that has games and that I normally play daily. Can you tell me what it means? Thanks

Jamieea82 於 10 年前 詢問

cor-el 最近回覆 於 10 年前

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Error regarding libvdpau_nvidia.so

I'm running Firefox under Ubuntu 11.10 (this is not the Ubuntu version of Firefox). I've been getting a lot of system crashes and am trying to solve them. While running F… (閱讀更多)

I'm running Firefox under Ubuntu 11.10 (this is not the Ubuntu version of Firefox). I've been getting a lot of system crashes and am trying to solve them.

While running Firefox, I noticed the error: "Failed to open VDPAU backend libvdpau_nvidia.so: cannot open shared object file: No such file or directory"

This seems very odd. I do not have an Nvidia card. And I do not have that Nvidia driver installed. Why would Firefox be trying to call it?

-blank- 於 9 年前 詢問

cor-el 最近回覆 於 9 年前

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Java will not update, firefox crashes, I am beyond frustrated and ready to dump firefox

I am about to permanently delete Mozilla FireFox! Games will not work that had been, I update the java, but lo and behold, that won't work, the wizard stopped working and… (閱讀更多)

I am about to permanently delete Mozilla FireFox! Games will not work that had been, I update the java, but lo and behold, that won't work, the wizard stopped working and then some other bs. I tried in safe mode...NO I get the giant crash when I check if java is working.

This is a big PITA! I need simple instructions to get this to work. FYI all the games work fine in Google Chrome, and sadly in IE, but I have a fondness for firefox. Except when they update and eff it all up.

SusanSpellane 於 9 年前 詢問

Michael Hernandez 最近回覆 於 9 年前

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Firefox 28 continually crashes. Do not Want to reset!

AvailablePageFile: 2157932544 AvailablePhysicalMemory: 2262589440 AvailableVirtualMemory: 4134498304 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress:… (閱讀更多)

AvailablePageFile: 2157932544 AvailablePhysicalMemory: 2262589440 AvailableVirtualMemory: 4134498304 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 42205184 BreakpadReserveSize: 37748736 BuildID: 20140314220517 CrashTime: 1395288607 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1395283790 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 1240 StartupTime: 1395288607 SystemMemoryUsePercentage: 44 Throttleable: 1 TotalVirtualMemory: 4294836224 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 28.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :

MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD RfComm [Bluetooth] : 2 : 1 : 

useragent_locale: en-US

Continually crashes since update. Crashes even in safe mode. Crashes even with previous versions. Have to reinstall shockwave every time I have to restart my computer. I do not want to reset to default as it's not an extension problem. It is a firefox browser problem.

TammyK 於 7 年前 詢問

jscher2000 最近回覆 於 7 年前

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Firefox keeps freezing whenever I open it

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see th… (閱讀更多)

Whenever I go to a website or open Firefox, the screen will freeze and I cannot see anything except the previous page. Only by resizing the window every time can I see the new information displayed on a page. My OS is Windows Home Premium 64-bit, running on a Lenovo G470

sloppydz 於 8 年前 詢問

sloppydz 最近回覆 於 8 年前

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Firefox is running, but window is not visible

I am running a recent version (updated 9/11/2012 ... but I can't get to it to see the version number) of Firefox on Windows 7. Firefox is running, I can close it using t… (閱讀更多)

I am running a recent version (updated 9/11/2012 ... but I can't get to it to see the version number) of Firefox on Windows 7. Firefox is running, I can close it using the Windows task bar or Task Manager, and when I reopen it, I briefly (< 1 sec) see a full-screen window, then it goes away. I can hover over the taskbar icon and see a thumbnail of the page it has open, but can't get it to show the full window.

I've tried using Task Manager's Switch To and Bring to Front features to no avail. I rebooted the computer and still get the same behavior.

Any ideas?

Ande804 於 8 年前 詢問

dumdidadida 最近回覆 於 8 年前

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A copy of Firefox is already open. Only one copy of Firefox can be open at a time -- HOW DO I SOLVE THIS?

I have read the other threads and tried what they suggested and am still unable to solve this. I am using OSX 10.7.5 I have tried uninstalling and reinstalling firefox. T… (閱讀更多)

I have read the other threads and tried what they suggested and am still unable to solve this.

I am using OSX 10.7.5

I have tried uninstalling and reinstalling firefox. This did not work.

Any suggestions?

jazzrazz 於 8 年前 詢問

cor-el 最近回覆 於 8 年前

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keeps crashing for about 10 secs and then starts to work. sort it out firfox. Send us a new update! moving to chrome in meantime

New update keeps crashing for 10 seconds randomly when opening new webpage. sort it out firefox. send us a new update ASAP!!! moving to chrome in the meantime! Edited by… (閱讀更多)

New update keeps crashing for 10 seconds randomly when opening new webpage. sort it out firefox. send us a new update ASAP!!! moving to chrome in the meantime!

Edited by a moderator due to language. See the Rules & Guidelines .

dee7654321 於 8 年前 詢問

John99 最近回覆 於 8 年前

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Get error "Firefox has stopped working" under Windows 7

I'm running Firefox 3.6.10 (just upgraded, I was at 3.6.9) and every so often (maybe 1-2 days), Windows 7 decides to crash it with the error "Firefox has stopped working… (閱讀更多)

I'm running Firefox 3.6.10 (just upgraded, I was at 3.6.9) and every so often (maybe 1-2 days), Windows 7 decides to crash it with the error "Firefox has stopped working". Firefox itself does not seem to be generating a crash id, which is disappointing since that way it would be reported. I run a LOT of tabs, at the moment I have around 100 open. I notice that the CPU usage seems to get very high (it shows 25% for me, but I have a quad core machine so I guess that is 100% of one CPU) as well as memory (1.5gb). It's almost as though Windows thinks that Firefox has stopped responding because of the high CPU usage and decides to terminate it.

I've seen some posts here reporting similar problems, but no resolutions. I also saw a post elsewhere suggesting disabling throttling in Windows but saw other posts saying that had not solved the problem.

Any suggestions on how to fix or troubleshoot this problem?

misterbill 於 11 年前 詢問

geniunicorn 最近回覆 於 10 年前

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Firefox opens to a completely blank page and does not show up in my task manager

I was on the internet, clicked on a link and that's when the problem started. It opened to a totally blank page with nothing on it except the top toolbar with the firefox… (閱讀更多)

I was on the internet, clicked on a link and that's when the problem started. It opened to a totally blank page with nothing on it except the top toolbar with the firefox emblem on the left and on the right, the close, max/min, full screen options.

I have uninstalled, re installed, have no firewalls that I'm aware of and the problem still is happening.

I also clicked on the same link again in internet explorer, and there was no issue.

I have tried looking at other threads, but none I have seen has solved the problem. Firefox also does not work in private mode.


When I click to open firefox, it shows the toolbar where you enter url's for a split second, then dissapears.

cleeb 於 8 年前 詢問

cleeb 最近回覆 於 8 年前

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"Firefox has stopped working" occurs frequently

Recently FireFox has begun crashing repeatedly and at unexpected times. Simply presenting me with a dialogue box saying 'FireFox has stopped working'. Vista 'tries to fin… (閱讀更多)

Recently FireFox has begun crashing repeatedly and at unexpected times. Simply presenting me with a dialogue box saying 'FireFox has stopped working'. Vista 'tries to find a solution' but to no end.

The crashes seem to occur exclusively when new websites are opened, or when I trigger some means of new data transfer. For example, I can load a website successfully and leave it up for hours without crashing, however if I were to click a link from that page it would most likely crash.

No particular websites appear to cause the problem. Even clicking simply links from Google can cause it. Yet the same link a few moments later on a second try can work fine.

Finally, it seems that FireFox is causing other applications - that use it - to crash also. For example if I click a link that opens Windows Media Player, some times WMP will 'stop working' in the same way. If I download files and then attempt to open file location via FF's download box, Windows Explorer will 'stop working'.

I do not have any crash reports available, but help would be greatly appreciated.

AnonymousUser 於 11 年前 詢問

ramindb 最近回覆 於 10 年前

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Firefox 15 does not open most times or is very slow when it does open

I have been a Firefox fan for a long time. I recently updated to Firefox 15... and have been having problems since then. It won't open... when I click on the FFox Icon...… (閱讀更多)

I have been a Firefox fan for a long time. I recently updated to Firefox 15... and have been having problems since then. It won't open... when I click on the FFox Icon... and gives me two error messages (see below). Sometime it will open, but will take a long time to load a page (and will show a script error message - see below).

I have un-installed and re-installed FFox 15.... the problem still exists I have uninstalled my anti-virus software I have reset my Profile thru the Profile the manager I have deleted any Profiles and my FFox preferences, etc

Greatly appreciated if someone can help me understand... why the sudden crashes/slowness.. As I am back to using IE. My systems is a x64 bit... running Windows Premium 7

When FFox does open... but is slow... I get the following message when the page does finally open (generally 2-3 mintues) A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: http://graphics.pop6.com/images/common/js/jquery/jquery-1.7.min.js:2

When FFox does not open... I get the following messages ... Ist Error Message Problem signature:

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	15.0.1.4631
 Application Timestamp:	5047f9c5
 Fault Module Name:	StackHash_e290
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	27048972
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	e290
 Additional Information 2:	e2901b54b1f479f734328ca76bf796ca
 Additional Information 3:	ce7e
 Additional Information 4:	ce7ee455e11d9d6f9e2fdef50a872de8

2nd Error Message Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	15.0.1.4631
 Application Timestamp:	5047f9c5
 Fault Module Name:	sprote~1.dll
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	50212e17
 Exception Code:	c0000005
 Exception Offset:	000658cf
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Information 1:	0d9e
 Additional Information 2:	0d9e325b3c86922a834ac97d0cbadb18
 Additional Information 3:	52a5
 Additional Information 4:	52a5e463a12e056e48e4046ea160f653

THANKS... for the help

vahluwalia7 於 9 年前 詢問

alex_mayorga 最近回覆 於 8 年前

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Firefox ignores single click and needs double click to a single click feature like a link, a bookmark, enter a text box, push a button

Firefox 7.0.1 on Win7 pro 64 Hi FF team & community, sometimes FF 6/7 shows a VERY strange behaviour: while doing "normal" things on websites (click links, edit text … (閱讀更多)

Firefox 7.0.1 on Win7 pro 64

Hi FF team & community,

sometimes FF 6/7 shows a VERY strange behaviour: while doing "normal" things on websites (click links, edit text boxes, scrolling, changing tabs) FF starts to ignore my single clicks. The only way to work is using double click instead of single click (i.e. for links, enter a textbos, changing tab, even for open a Firefox menu) for ALL actions!!!!!

A minute ago, the last example was on

 https://plus.google.com/circles/find 

while moving a contact to a "circle" - FF changes to only accepting double clicks. No error, no message.

I found this buggy behaviour on many different websites - simples sites and sites with complex functionality, too - in the last weeks since FF6+7 are current versions.

With my other two questions I'm getting the idea, that current FF releases contain more bugs than releases between FF1 to FF3.

khelmsch_de 於 9 年前 詢問

khelmsch_de 於 9 年前 解答