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Firefox crashes

Mac 10.8.5, no matter what, Firefox will crash on start up. I've tried it all, it won't start in safe mode, a wipe and install, nothing works.. any help? AdapterDeviceID:… (閱讀更多)

Mac 10.8.5, no matter what, Firefox will crash on start up. I've tried it all, it won't start in safe mode, a wipe and install, nothing works.. any help?

AdapterDeviceID: 0x0861 AdapterVendorID: 0x10de BuildID: 20160502172042 CrashTime: 1463192742 EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1463192740 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0861 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 StartupTime: 1463192740 Throttleable: 1 UptimeTS: 11.06184852 Vendor: Mozilla Version: 46.0.1

This report also contains technical information about the state of the application when it crashed.

Asked by Tony_SS 4 年前

Last reply by cor-el 4 年前

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Firefox Crash when opening http://spys.ru/en

Firefox Crash when opening http://spys.ru/en I'm using windows 8.1 Pro 32 bit. Firefox 39.0.3 Here crash report https://crash-stats.mozilla.com/report/index/1df49329-9dbd… (閱讀更多)

Firefox Crash when opening http://spys.ru/en

I'm using windows 8.1 Pro 32 bit. Firefox 39.0.3 Here crash report https://crash-stats.mozilla.com/report/index/1df49329-9dbd-464f-94b5-f01032150810

Asked by Exodius Exorcist 4 年前

Last reply by FredMcD 4 年前

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Firefox crashes

Firefox crashes immediately upon attempting to launch, even in safe mode. If I do a clean install and remove all Caches & Application Support files, I can get the ini… (閱讀更多)

Firefox crashes immediately upon attempting to launch, even in safe mode. If I do a clean install and remove all Caches & Application Support files, I can get the initial [import data] screen. I select "Do not import", and Firefox immediately crashes.

My most recent crash ID is bp-64493c28-0da6-4334-b09e-c9c422150714

Asked by localstatic 4 年前

Last reply by guigs 4 年前

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Firefox Crash when printing

Dear support forum, Every time I try to print or Ctrl+P my whole firefox just freezes. I tried disabling hardware acceleration. It did not work. I tried running the print… (閱讀更多)

Dear support forum,

Every time I try to print or Ctrl+P my whole firefox just freezes. I tried disabling hardware acceleration. It did not work. I tried running the print in Safe mode; still freezes. I tried help > Troubleshooting > Refresh Firefox - did not work.

Lastly, I tried uninstalling Firefox on Control panel - and reinstalling it. That worked. My history, bookmarks came back - but that is the 2nd time I had to do this.

Everytime it crash, it usually comes with a Window error message stating plugin-container.exe failed. I did not take the screenshot.

If you need a report, please let me know how I can provide one for you.

Any help welcome. Thanks.

Asked by Ashkeroth 4 年前

Last reply by ideato 4 年前

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Firefox crashes constantly since last update that introduced Firefox Hello. Switched to Chrome to get work done, but miss Firefox :(

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best… (閱讀更多)

It crashes sporadically and for no immediately obvious reason. I switched away for a while because I had coursework to attend to, but I really miss Firefox. It's the best browser.

bp-ed80e6ec-fe5f-4547-97a2-5235d2150428 4/23/2015 5:32 PM bp-92659dd0-0ff8-4bfd-b663-72ad32150419 4/19/2015 12:35 AM bp-1f1fcb91-e48b-488a-ae6b-fb74e2150414 4/14/2015 4:05 PM bp-4c60c712-93c4-4c77-92bc-2f0642150321 3/21/2015 12:51 PM bp-42712d1f-9679-4859-8f7f-db6bd2150321 3/21/2015 12:51 PM bp-94119fb3-d6b5-4673-95a1-bdaf42150318 3/18/2015 4:58 PM bp-668f6201-08bb-4283-87d5-f2f062150310 3/10/2015 4:39 PM bp-7e4e63eb-1916-4231-a25e-3dc4e2150310 3/10/2015 4:39 PM bp-a32b2c14-9873-403a-888c-572442150310 3/10/2015 4:39 PM bp-4817c006-f2e9-4f67-8463-2a06b2150310 3/10/2015 4:39 PM

Asked by Heartofawalrus 5 年前

Last reply by user633449 5 年前

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How do I stop Firefox looping from crash to start when it won't stay up long enough to enter into?

Ever since the latest update Firefox hasn't worked properly. It has the MyPoints latest toolbar attached to it and allowed me to view it then suddenly vanished. After tha… (閱讀更多)

Ever since the latest update Firefox hasn't worked properly. It has the MyPoints latest toolbar attached to it and allowed me to view it then suddenly vanished. After that it started this open/crash loop that is so fast I can't click into the browser to try safe mode or to even access the toolbar. I uninstalled Firefox and reinstalled. Everything got worse and the MyPoints toolbar suddenly reappeared. A lot of extraneous programs were downloaded without my permission and it's taken days to uninstall all of those. I'm on a refurbished Windows 7 HP and just finished ALL the newest Windows updates. Tried Firefox again, same problem. Unless I can actually access Firefox (the mouse is supper sluggish when trying to click in the Firefox browser as if the browser is preventing access) I can't do any of the "fixes" suggested in your support forum. I have uninstalled and re-install Firefox about 4 times now but nothing changes. Yes, I deleted the Mozilla file in "programs". I can't do a screen shot because of the inability to access the window in the time allowed before it crashes and there is nothing to see but the opening window - no error messages. No crash report comes up. Just an endless loop of open/close/open/close etc.

Asked by Melohawk 5 年前

Last reply by jscher2000 5 年前

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Crash at start

Dear all, I encounter alway the same problem while starting Firefox. The Problem is quite simple: Firefox just crashes. I deleted all my profiles, reinstalled Firefox tr… (閱讀更多)

Dear all,

I encounter alway the same problem while starting Firefox. The Problem is quite simple: Firefox just crashes.

I deleted all my profiles, reinstalled Firefox tried it with the "save start" etc. Nothing helps.

Could you please check my Crash Report?

Maybe you can find a solution.

Best regards Can Bora

bp-696c0975-55b8-4b78-a333-344a72150312

Asked by Geeko 5 年前

Last reply by guigs 5 年前

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Adobe Flash & Javascript don't work even though Enabled

Ever since what I think was either a Firefox upgrade (I don't know which one) or installation of Quicktime, my Adobe Flash Plugin is perpetually crashed and I cannot pla… (閱讀更多)

Ever since what I think was either a Firefox upgrade (I don't know which one) or installation of Quicktime, my Adobe Flash Plugin is perpetually crashed and I cannot play any Flash content on any website. All that displays in place of the video is a gray screen with the sad-face Lego icon and the message: “The Adobe Flash Plugin has crashed. Please reload the page to try again.” (See attached image.) But it will not resolve when reloaded.

No Flash videos on any sites work. HTML5 videos work on YouTube when tested, but non-HTML5 videos won't work.

Also, my Javascript does not seem to be working since at least some displays requiring javascript don't work. Sometimes the display just doesn't work, and sometimes I get a message that javascript is disabled and must be enabled, but it is already enabled (set to “true” in about:config).

I have spent days scouring every help forum entry I can find on troubleshooting Flash Player and Javascript. Everything on my end seems to be in order and I cannot find or fix either problem. I think it is possible the issue could have its roots in the fact that Javascript seems to not be working which may be preventing Flash Player content from working...??

Also, Flash content does work in I.E. but not in Firefox (I do not have Chrome installed so did not test in Chrome). I have too many window tabs open in Firefox and can't switch to I.E. (nor do I like to use I.E.).

PLEASE HELP as this is crippling for very important work deadlines I have.

This is what else I know and have tried:

I have a Toshiba Satellite C75D-A Laptop; Processor: AMD A6-5200 APU with Radeon HD Graphics; x64; 2.00 Ghz; RAM: 8 MB; OS: 64-bit system; Windows 8.1 (but some auto-check utilities detect it as 8.0 because it was upgraded.); Graphics Card: “Desktop Graphics” System – AMD Radeon HD 8400 (0x9830); Installed Graphics Driver Version: AMD 13.352.1004.1007 (Driver Date: 4/22/2014)

My Device Manager graphics driver updater states: “driver software is up to date.” From the AMD website: the graphics driver auto-detect utility recommended the AMD Catalyst Driver (amd-catalyst-omega-14.12-without-dotnet45-win8.1-64bit.exe) I tried installing this driver, but it won't install. After trying to install, I got a message stating: “We are unable to find a driver for your system.” But Device Manager states I have a current driver, and my graphics card & driver seem to be working fine, so I do not believe this is part of the issue.

I am using Latest Firefox version 35.0.1; and Using Latest Flash Player: 32-bit NPAPI Plug-in Version: 16.0.0.296; designated: “always activate” (Downloaded new update several times, including fresh install after uninstall; system & web address icons indicate Flash is enabled).

I turned off hardware acceleration in FF Tools>Options>Advanced>General

I disabled WebGL as explained here: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

I am using Ad-Block Plus which has never affected things in the past. I have not tried starting FF in Safe Mode because I believe I will lose all open tabs and not be able to recover them (I may have over 200 open). But disabling add-ons has no effect (I disabled all except for Sessions Manager in case of a crash). (My No-Script has been disabled for at least six months.)

I have Windows Media Player and Quicktime installed.

Quicktime is most recent upgrade (7.7.6) so should not be a problem according to: “QuickTime plugin takes over Flash” at: http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 (note underscores in place of spaces in string; underscores not insertable here)

Disabling Quicktime had no effect in the prior version of FF (ver. 35.0), but in latest FF ver. 35.0.1, Flash videos only display a plain (blank) gray screen instead of the sad-faced icon and crash message.

(I tried to uninstall Quicktime altogether, but was not able to due to Error codes 2502 & 2503. I tried troubleshooting that as well with no luck using methods successful for other programs, including here: http://www.fixkb.com/2014/01/error-2503-and-2502-when-uninstalling-on-windows-8.html; & here: http://answers.microsoft.com/en-us/windows/forum/windows_8-winapps/re-internal-error-codes-2502-and-2503-for/ba5f2145-aa6e-4cc0-81a7-e4346f43b698.)

Disabling my FF theme and using the default brought back the sad-faced icon and crash message in the place of videos on some YouTube pages, but not other YouTube pages (where video was still blank gray screen). It also enabled a still Flash image (an ad) to display on a different website page that previously had a Flash Plugin crash message. I have been using this same theme for a couple of years without previous issue. While turning it off did generate an effect on some still imagery, it didn't fix the video problem.

I tried Disabling Protected Mode in Flash 11.3 as explained here: http://kb.mozillazine.org/Flash#Disabling_Protected_Mode_in_Flash_11.3 (note underscores in place of spaces in string; underscores not insertable here). It did not solve the issue.

I also deleted all storage & data in Flash Player as advised. This had no effect either.

I've tried all solutions I've been able to find and am at a loss for what to try next. Please help and advise ASAP. Thank you!!

Asked by JWHow 5 年前

Last reply by guigs 5 年前

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Help! I'm over my honeymoon phase with HTML5 video - maybe we need plugin-container back?

After being puzzled by Firefox making it more difficult to use Adobe Flash Player and apparently being forcibly shown HTML5 I was geeking out and hoping it means Adobe Fl… (閱讀更多)

After being puzzled by Firefox making it more difficult to use Adobe Flash Player and apparently being forcibly shown HTML5 I was geeking out and hoping it means Adobe Flash Crasher is on its way into obsolescence and extinction. Although it looks ike Youtube's video quality has decreased, at least for now.

I hate Adobe Flash Player. while I'm sure its coding must be impressive IMO it is the worst video playing software ever. Slow, inconsistent, buggy, crashy, tricky. In my experience it can't do the one thing it exists to do very well: play .FLV files. The .FLV filetype is ok though and there are other programs like RealPlayer and VLC that can technically deal with it, but I guess Adobe doesn't want them meddling.

But now I'm seeing HTML5 is causing similar problems. After each time I rerun Firefox after an APPCRASH (they happen so regularly and predictably) I know it's just a matter of time until the next one. And the cause is almost always YouTube, running FireFox's memory up even when I don't have many tabs open. Then I start getting blotches of the black screen of death and I know that session is now in its death throes. Memory Fox and clearing cache may buy me another 45 minutes, tops.

Is there some way I can have my streamed media confined like we use to have it when FireFox was good and only the video would crash but not the whole application? I'm actually missing that now.

Asked by YoullSee 5 年前

Last reply by guigs 5 年前

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Firefox crashes

Firefox 36.x keeps crashing showing a "Well this is embarrassing window" I uninstall Firefox 36.x and reinstall Firefox 34.05 and it works fine. I turn off all the auto u… (閱讀更多)

Firefox 36.x keeps crashing showing a "Well this is embarrassing window" I uninstall Firefox 36.x and reinstall Firefox 34.05 and it works fine. I turn off all the auto update options but but it keeps updating to the latest version 36. This started with version 35. So far I have had to remove and reinstall back to 34.05 in order for it to work.

I want to use Firefox but version 35 and up will not run. It runs in safe mode. Below is a copy of the crash details

AdapterDeviceID: 0x1201 AdapterDriverVersion: 9.18.13.4709 AdapterSubsysID: 00000000 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:36.0 AvailablePageFile: 46606512128 AvailablePhysicalMemory: 21202747392 AvailableVirtualMemory: 3872309248 BIOS_Manufacturer: American Megatrends Inc. BlockedDllList: BreakpadReserveAddress: 336920576 BreakpadReserveSize: 52428800 BuildID: 20150129200438 CrashTime: 1423093772 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1423093771 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x1201, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.4709 D2D? D2D1.1? D2D1.1+ D2D+ DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: beta StartupTime: 1423093771 SystemMemoryUsePercentage: 17 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 51423342592 TotalPhysicalMemory: 25712623616 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 36.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Thank you Clive McQueen

Asked by cmcqueen 5 年前

Last reply by guigs 5 年前

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FireFox 35.0.1 Crashes on StartUp after Update on XP SP2

When I started-up Firefox on my old laptop this afternoon, was prompted to upgrade to latest "stability & security" update, I believe 35.0.1. Update D/L'd and instal… (閱讀更多)

When I started-up Firefox on my old laptop this afternoon, was prompted to upgrade to latest "stability & security" update, I believe 35.0.1. Update D/L'd and installed without any error, but when FIrefox tried to restart, it crashed instead! After a couple times, it offered me option of starting Firefox in "Safe Mode", but that crashes as well! Tried to submit to Mozilla via check-off box in Mozilla Crash Reporter, but that didn't work either! (Says "There was a problem submitting your report").

It is CRITICAL I not loose my user data, specifically my SESSIONS data, and to a lesser extent my NoScript & AdBlock Plus custom settings & whitelists. How can I undo latest update and/or revert to a previous version of Firefox, WITHOUT loosing my user data? (Preferably go back to 34.something, as 35.0 was also kinda flaky).

Environment is an old Dell laptop w/1GB RAM running XP SP2.

Note this report is being submitted from a different PC, so any "troubleshooting info" auto-collected for this report is incorrect. Although this PC is also running XP, and Firefox already auto-updated when I tried to ck the version #, so now I am afraid to restart Firefox on this PC, or I might loose my Firefox browser on this PC as well!

Please help, thanks!

Asked by LaserGuy445 5 年前

Last reply by cor-el 5 年前