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Huge spike in Firefox Quantum's memory usage. Already followed basic troubleshooting steps, no improvement. Would like support from developers.

Dear Firefox Support, I've noticed a huge spike in Firefox Quantum's memory usage recenlty imgur.com/XCDtJy8 What do you think is the cause for this? Didn't install any … (閱讀更多)

Dear Firefox Support,

I've noticed a huge spike in Firefox Quantum's memory usage recenlty imgur.com/XCDtJy8 What do you think is the cause for this? Didn't install any new extensions or plugins, already ran scans with various antivirus/antispyware & registry fixer tools, they didnt detect any malware & fixed all registry issues. I also already cleared cache & cookies, saved data, refreshed & unistalled/installed Firefox Quantum multiple times, without improvement.

Normal usage until recently was about 300-500MB total, 50 MB per subprocess. Now is about 500MB PER subprocess (around 3-4 GB total) all the time. Is there a way you could look at some data or files from my Firefox installation to determine what is the cause for this memory usage increase? Maybe looking at the "about:memory" information to see what is making the processes use so much memory? I added the troubleshooting information to this question, and am willing to provide any other information you deem neccessary for troubleshooting purpose.

Thank you so much in advance, looking forward to hear from you!

Miguel

CyberChaosCrew 於 3 年前 詢問

CyberChaosCrew 最近回覆 於 3 年前

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Hello, Firefox keeps crashing nearly constantly in the last Days

bp-505b2e8b-0e38-4b8c-be96-c42000191118 bp-43d42fcb-54c7-4b7b-9cc5-911ea0191118 bp-2ea99428-0729-4b7e-9cb2-9c0a40191118 bp-7d36b368-4d50-4c94-b500-5cbb80191118 bp-85599e8… (閱讀更多)

bp-505b2e8b-0e38-4b8c-be96-c42000191118 bp-43d42fcb-54c7-4b7b-9cc5-911ea0191118 bp-2ea99428-0729-4b7e-9cb2-9c0a40191118 bp-7d36b368-4d50-4c94-b500-5cbb80191118 bp-85599e8e-eca3-448f-9119-3047a0191118 bp-47aa6547-d93b-465e-a3d2-729310191118 bp-b15af809-0cba-44fe-ac88-8a3120191118 bp-34063c4b-5067-42b7-ae9a-641ed0191118 bp-8a91094d-d545-4a7c-9fe2-fa95c0191118 bp-9879c5ef-d5be-4908-be38-750a40191118 bp-d7646abf-863b-4fbd-8ae1-c789e0191118

Taras Belinskyi 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Firefox flashing...

Hi. I have a annoying problem with firefox. I dont know in how conditions, firefox begin to flash, the pictures, videos and words are upset, I can not see anything on the… (閱讀更多)

Hi. I have a annoying problem with firefox. I dont know in how conditions, firefox begin to flash, the pictures, videos and words are upset, I can not see anything on the screen. If I reset firefox works great. To more easily understand I made a gif image. https://mega.nz/#!2NJFzTAB!uVMlMKqcS0QqvS3q2I1YxAUgrQ5X5F3SrdHyPEk_RZg

This is the latest crash report: https://mega.nz/#!PZoGxb4I!ZjK4mtX3JLhW7WnmgyntgDR3WOiCiLTTm2hD05ux8hk

OS: Windows 7x86, 4GB ram.

odo89 於 5 年前 詢問

odo89 最近回覆 於 5 年前

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firefox crash

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash ,… (閱讀更多)

I have post this questions a week ago but there is no response of my questions. I re-post it and hope someone could help to resolve the problem. The firefox v.65 crash , usually after 3o mins, when I have the new brought photoshop elements 2019 program running in the background. After crashed I try to restore the tab. However, firefox crash again right after restart and restore the tab. If I keep trying to restore the tab. The firefox has no response and freeze. A error message come out " video driver failed to restart ....... Sometime the computer get into blue screen and die. i find that the problem also happen with Microsoft Edge browser too. I google the possible issue of the crash and get some information regarding the crash. It may be cause by the photoshop element face detection feature use too much memory to run the program or the program has memory leak problem that cause firefox crash.

I did check my computer RAM memory and PC window system files. they did not show any error. I refresh firefox and reinstall my video driver. However, it make no change of the crash situation. The firefox crash and Blue screen die issues only happen if I run my photoshop element and premier 2019 program at the same time. Adobe support said that it was not photoshop element program problem for the firefox crash.

I want to find out what is the root problem of the crash and how to fix it. I also want to know any known issue firefox crash assoicated with photoshop elements program.

5 Firefox crash Report ID Date Submitted bp-3bc9dd4d-ad04-43de-be4d-3f3270190310 09/03/2019, 6:42 p.m. View bp-387f17b9-0e9e-4d8e-a824-3a2b70190309 08/03/2019, 5:28 p.m. View bp-77e7b317-33cf-44b2-9a1d-868080190309 08/03/2019, 5:13 p.m. View bp-133e4f96-b678-49ce-bac7-b5d1c0190309 08/03/2019, 5:11 p.m. View bp-1435fdb6-debd-49cf-8616-c222e0190226 25/02/2019, 10:52 p.m.

please let me know if someone know the answers Thanks

lchow192 於 2 年前 詢問

FredMcD 最近回覆 於 2 年前

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Firefox 64 doubling CPU temps with heavy CPU load

CPU temps jump briefly from 33 C to 65 C , with attendant heavy processor load. Temps usually jump when a new web page is loaded, but occasionally jump when the browser… (閱讀更多)

CPU temps jump briefly from 33 C to 65 C , with attendant heavy processor load. Temps usually jump when a new web page is loaded, but occasionally jump when the browser is idle.

I am on the latest snapshot of the openSUSE Tumbleweed rolling distro (20190209), with Firefox 64. The problem started several snapshots ago (after mid-January).

The problem occurs in profiles with and without extensions.

I tried the troubleshooting steps at:

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

Any troubleshooting ideas will be appreciated. I'm now using another browser, but would prefer to return to Firefox.

CPUoverheating 於 2 年前 詢問

CPUoverheating 最近回覆 於 2 年前

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Firefox crashes

ID: 1dfc3d95-b004-4b36-a8e9-991e12160925 https://crash-stats.mozilla.com/report/index/1dfc3d95-b004-4b36-a8e9-991e12160925 I have stumbled upon this crashing issue a lo… (閱讀更多)

ID: 1dfc3d95-b004-4b36-a8e9-991e12160925

https://crash-stats.mozilla.com/report/index/1dfc3d95-b004-4b36-a8e9-991e12160925

I have stumbled upon this crashing issue a long time ago it just keeps crashing and crashing especially when I add more tabs then

says that firefox doesnt respond, could u please help me out with this coz ive made all possible updates it's just keeps on popping

skorpiouniverse 於 5 年前 詢問

FredMcD 最近回覆 於 5 年前

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Audio playback interrupted when Firefox CPU usage increases

When I have a video playing in the background (for example a Twitch stream) and use Firefox in a way that causes 100% CPU usage (for example navigating a Google Maps 360°… (閱讀更多)

When I have a video playing in the background (for example a Twitch stream) and use Firefox in a way that causes 100% CPU usage (for example navigating a Google Maps 360° view or scrolling a complex website excessively) I get interruptions and even repetitions of short bits of the playing sound. This issue started after updating to Firefox Quantum and is quite annoying. Is this a known issue? Any potential workarounds? I'm currently using 58.0.2 (64 bit) on Windows 10 16299.

floele 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Is there a solution to high CPU usage in Windows 10 when streaming or downloading audio files via Firefox

Trying to play or download audio files via Firefox in Windows 10 results in stutter or crashing. This is because CPU usage jumps to 70% or above. The culprit appears to… (閱讀更多)

Trying to play or download audio files via Firefox in Windows 10 results in stutter or crashing. This is because CPU usage jumps to 70% or above. The culprit appears to be 'System and compressed memory', which accounts for all of this - it kicks in despite having 8GB of RAM!

It's probably another Microsoft mess but who knows.

Thanks to anyone who can take this up - I'm a silver surfer and these modern computers are beyond me (my first computer was a DEC PDP 11, I'm that old)

TomThorpe 於 5 年前 詢問

TomThorpe 最近回覆 於 5 年前

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High RAM usage

Why Firefox using all of my memory. My PC 8GB RAM. Firefox uses 6GB RAM only for 1 tab? I only read manga at http://www.mangahere.cc/ if the ram is almost full, I have to… (閱讀更多)

Why Firefox using all of my memory. My PC 8GB RAM. Firefox uses 6GB RAM only for 1 tab? I only read manga at http://www.mangahere.cc/ if the ram is almost full, I have to restart Firefox. Why is RAM management in Firefox so bad? I'm tired of this, please fix it. If you don't believe it, you can test it by reading a random manga.

Why do I restart firefox when ram starts full. Because, if I don't restart, then the other programs that run will lag or hang. In other words, Firefox makes other programs to move to a virtual memory (page file).

I hope I can limit firefox to use RAM (for example 3GB).

DonKren 於 2 年前 詢問

Pj 最近回覆 於 2 年前

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Firefox crashes all the time, I think it's Adobe Flash.

This has been happening for a couple of months now. Firefox has been crashing ever so often, and because it usually happens when flash content is being run; i.e., a video… (閱讀更多)

This has been happening for a couple of months now. Firefox has been crashing ever so often, and because it usually happens when flash content is being run; i.e., a video or a web game. Another reason that leads me to believe this is Flash is that before I had this problem, flash would eat up my CPU, and I would be peaking at 100%! Another problem that I am having right now: I can't have two Flash things actively running at the same time, or else Flash will crash, for example, a video and a game. Ads don't seem to crash Flash as often, but it will sometimes happen, especially if there is a lot of moving content. Anyways, you can look at some crash logs to try and figure out what is happening with my issues.

	Date Submitted

bp-e8136a87-c3eb-4f06-8061-b22562150901 9/1/2015 5:22 PM bp-68cd0cc6-be8e-458f-80ef-251b92150831 8/31/2015 7:02 PM bp-dc89edba-a8f9-43f6-952f-f08382150831 8/31/2015 6:42 PM bp-f8c0dbf1-7791-4a89-a87c-2c21b2150831 8/31/2015 4:13 PM bp-4c03b5db-9d6d-4548-98d4-dc8002150830

thejduman 於 6 年前 詢問

thejduman 最近回覆 於 5 年前

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Firefox is the only browser on my Mac that constantly is sluggish and gets the spinning rainvow wheel...how do I fix this??

Scrolling through websites immediately triggers the dreaded spinning rainbow wheel. This doesn't happen on Chrome or Safari at all. They are both lighting fast, and Firef… (閱讀更多)

Scrolling through websites immediately triggers the dreaded spinning rainbow wheel. This doesn't happen on Chrome or Safari at all. They are both lighting fast, and Firefox used to be. Not sure why this is the case now. I have OS X El Capitan, V. 10.11.4 and it's a relatively new MacBook air. Any help would be appreciated. Thanks.

-Matthew

meowskers 於 5 年前 詢問

meowskers 最近回覆 於 5 年前

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Firefox crashes

PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report … (閱讀更多)

PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report ID Date Submitted bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 00:07 ч. bp-eeb23576-9399-4ba0-8f83-00fa12151030 30.10.2015 23:56 ч. bp-94215ca4-63b0-4abf-a9ca-a1ab62151030 30.10.2015 23:49 ч. bp-5185f5d4-7489-4965-b802-acb372151030 30.10.2015 17:54 ч. bp-c9183cce-47bd-4399-a7f0-a194d2151030 30.10.2015 16:33 ч. bp-3990b7ee-daef-4195-91e0-b95c52151030 30.10.2015 16:29 ч. bp-186a4dcb-6979-43b3-9af0-84f942151030 30.10.2015 16:14 ч. bp-1fed6b72-928c-4d64-ad2a-e215a2151030 30.10.2015 16:07 ч. bp-9d78d61e-9e8e-451d-8e7f-b27f22151030 30.10.2015 15:18 ч. bp-f0113576-544d-4af7-b5d3-b1b1c2151030 30.10.2015 13:53 ч. bp-70464955-b7e3-411a-a620-c11f92151030 30.10.2015 12:53 ч. bp-bed63dea-84f1-4739-b5ac-955732151030 30.10.2015 12:45 ч. bp-a03926be-8998-4b28-b0c5-f05bb2151030 30.10.2015 12:33 ч. bp-55cd6540-94f0-4838-a5b3-084662151030 30.10.2015 12:11 ч. bp-6612f403-def9-417f-b32d-4c8b42151030 30.10.2015 12:10 ч. bp-aa5ae592-ee7e-4bd2-891b-378042151030 30.10.2015 11:51 ч. bp-35960674-9959-4114-91f8-05f982151030 30.10.2015 11:46 ч. bp-75074650-5254-4015-bddd-01f492151030 30.10.2015 11:46 ч. bp-793db4bb-aa11-4b36-bf1b-515072151030 30.10.2015 10:58 ч. bp-0502d9f1-a986-43cc-a3c6-82f4d2151029 29.10.2015 23:24 ч. bp-3d61db1e-b7c6-4f7b-9f1f-13d042151029 29.10.2015 22:20 ч. bp-08fd4778-16d1-4b0b-a571-9bb5e2151029 29.10.2015 22:15 ч. bp-3f53c9a1-6cb6-4814-a656-1c07d2151029 29.10.2015 22:13 ч. bp-f58da454-aa72-4d80-b8db-fecec2151029 29.10.2015 19:14 ч. bp-27c28566-b852-42a3-9a0c-335062151029 29.10.2015 12:29 ч. bp-d3346dde-cd88-4f61-b1c0-975fd2151014 14.10.2015 13:16 ч. bp-d9d825dd-34f0-46a9-980d-569ac2151001 2.10.2015 01:18 ч. bp-a2b7783e-a1cb-4e8b-9252-efe4a2150915 15.9.2015 18:44 ч. bp-4c3024a2-07f0-46db-a706-16d812150913 14.9.2015 02:45 ч. bp-9c5d1193-ba88-4521-8827-13dd82150912 12.9.2015 03:40 ч. bp-755d6922-3997-4b12-a922-92ac72150912 12.9.2015 03:30 ч. bp-8deca399-aabb-48bf-a6b5-651f22150912 12.9.2015 03:12 ч. bp-d1911bf9-8bb8-47fd-b295-811fd2150911 12.9.2015 02:24 ч. bp-37ded99e-df55-44fe-a363-fcbc32150911 12.9.2015 02:04 ч. bp-5832c358-c54d-4f51-82a4-678d02150911 12.9.2015 01:04 ч. bp-9f1333a6-9c8b-4265-8bb6-18add2150910 10.9.2015 04:07 ч. bp-e6f2d311-b6ba-485d-acd0-358ea2150909 10.9.2015 01:26 ч. bp-c4eb1841-c49c-43c0-aebe-aa3d92150909 9.9.2015 14:33 ч. bp-9a00e02f-155b-480d-96ef-c922c2150909 9.9.2015 14:29 ч. bp-6595453e-83c1-4955-8b20-23db92150808 8.8.2015 11:39 ч. bp-1f0331c1-7a60-4416-b3db-47d632150804 4.8.2015 18:05 ч. bp-d64129fd-9d47-410f-ab76-1511a2150804 4.8.2015 11:34 ч.

shefchenko17 於 5 年前 詢問

shefchenko17 於 5 年前 解答

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Firefox using over 1 GB RAM after update

It didn't start until the last update. I'm on Mac Snow Leopard and I tried turning off extensions. I have nothing else open, no other software except utility (to confirm … (閱讀更多)

It didn't start until the last update. I'm on Mac Snow Leopard and I tried turning off extensions. I have nothing else open, no other software except utility (to confirm its FF sucking the RAM). I have 1 or 2 tabs open. And yet it's sucking over half my RAM! I don't normally need that much and therefore haven't bothered to upgrade. No way I should need to up the RAM JUST for a browser with no extensions on and only 1 or 2 tabs open! What is going on here?

starhorsepax 於 5 年前 詢問

cor-el 最近回覆 於 5 年前

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Task Manager shows FLOW and FIREFOX Using large amount of CPU, If I terminate FLOW it returns to normal, but comes back!

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I ne… (閱讀更多)

For the last week Task Manager is showing Firefox using lots of CPU, causing fans to come on in laptop, at the same time 'FLOW' is showing about the same high usage. I never installed Flow. When I 'end task' on Flow Firefox reverts to normal. But Flow reappears on it's own. If I remove Conexant Flow, it comes back again. Can anyone help? It also worries me why Flow should be using so much CPU, when (apparently) it is only a driver?

Hogan_Grenada 於 2 年前 詢問

FredMcD 最近回覆 於 2 年前

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Firefox crashes

bp-246727e7-eff9-41f4-b6dc-d906c2151115 Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the Silver… (閱讀更多)

bp-246727e7-eff9-41f4-b6dc-d906c2151115

Firefox has been crashing when I open it for over a week now, and I really miss it. The problem started when I updated the SilverLight and Adobe add-ons/plug-ins. Firefox has never opened since. I have re-installed it, un-installed and then re-installed it, tried running it in Safe Mode, tried installing it in Safe Mode, tried re-installing it after deleting the C-drive folders, and even tried uninstalling Silverlight and Adobe and re-installing Firefox without them even in the system. I tried re-installing them and then re-installing Firefox--nope. Finally, I went back to restore point in my computer from a week before the problem.

When the computer was restored, Firefox was there--version 41-something (Oddly, it was set to upgrade itself), which wouldn't open because it could not find a file called XPCOM. I can't get into Firefox to reset it to the factory settings, which I'm sure include XPCOM.

What now? I love Firefox, and I'm not ready to be done with it...

will19008 於 5 年前 詢問

jscher2000 於 5 年前 解答

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At random intervals, Firefox halts for ~40 sec, then resumes

For the past couple of weeks, at random times while I'm using Firefox, it will suddenly halt. The screen dims and the hard disc is accessed continuously. After about 40… (閱讀更多)

For the past couple of weeks, at random times while I'm using Firefox, it will suddenly halt. The screen dims and the hard disc is accessed continuously. After about 40 sec, everything comes back to normal. Any ideas why? Since it happens so randomly, it's hard to troubleshoot.

coffent 於 5 年前 詢問

FredMcD 於 5 年前 解答

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Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

i am using firefox regularly and recently i am facing a problem while working with www.esic.in it is not working well, after appearing esic web portal home page after c… (閱讀更多)

i am using firefox regularly and recently i am facing a problem while working with www.esic.in it is not working well, after appearing esic web portal home page after click to login the browser it self goes slow, veryyyyy slow, even in next tab my home page(i.e. google )is also not opening

i uninstalled the browser and reinstalled it i rebooted the my computer i tried all the way but i cant find any solution for this

daveedu 於 5 年前 詢問

John99 最近回覆 於 5 年前

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Firefox seems to cause high CPU usage of windowserver process

Last week I switched back to Firefox after a couple of years, but what I noticed is that once opened the interface seems to be very slow. When checking my CPU usage, once… (閱讀更多)

Last week I switched back to Firefox after a couple of years, but what I noticed is that once opened the interface seems to be very slow. When checking my CPU usage, once Firefox gets opened, the "windowserver" macOS process spikes to 80-100%. I also see other processes like "mds_stores" and "mdworker" consume a lot of CPU.

If I open Chrome besides Firefox, without actually loading any website. I can see my mouse movement lagging when hovering over the Firefox browser. I do not have this when hovering over Chrome.

Currently, I only have one extension installed + already tried to run in safe mode, but the experience is the same.

Any idea what could cause this?

estruyf 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前

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Why does my Macbook fan come on watching videos with Firefox but not Chrome?

The main reason I still use Chrome is to keep my laptop fan from turning on when I watch YouTube videos. This then leads me to use Chrome for other reasons as well. I wou… (閱讀更多)

The main reason I still use Chrome is to keep my laptop fan from turning on when I watch YouTube videos. This then leads me to use Chrome for other reasons as well. I would prefer to use Firefox, but I don't like it when my fan turns on. My Firefox is up to date according to me preferences page.

I have tried unchecking "Use hardware acceleration when possible" and restarting Firefox, but the fan still comes on.

What's the solution?

Geisshardt63 於 3 年前 詢問

FredMcD 最近回覆 於 3 年前