Firefox 技術支援討論區

Hello,

Since starting Firefox up today, every single attempted open link or tab crashes. A new, blank tab will crash, and even some about:tabs crash and must be attempted a few times to access. After going through multiple troubleshooting guides from both Mozilla and from users, I'm at a complete loss. A list of things I've tried:

-Restoring crashed tabs -Restarting Firefox -Restarting Firefox in Safe Mode -Clearing Cookies & Cache -Removing all addons and plugins -Restarting PC -Reinstalling Firefox -"Refreshing" Firefox -Making a new account -Restarting Firefox in Safe Mode after reinstall/refresh/new account -Checking browser internals -Troubleshooting/Reinstalling Flash -Checking for security software/malware issues -Switching browser.tabs.remote.autostart to false -Switching media.wmf.vp8.enabled to false -Checking that drivers are up to date -Switching to an older version of Firefox -Making a new profile for an older version of Firefox -Re-reverting to the current version of Firefox -Restarting PC another time and trying these again

Despite all of this, all tabs save for the about:tabs (excluding about:blank) crash immediately. I have no idea what else I can try, and any assistance would be appreciated.

Everything has been fine...UNTIL this last update....I CANNOT LOAD any page...I am uninstalled all folders and files in all locations.....and nothing works....I even tried installed an old version to C: vs C:/Program Files

Have been using Firefox heavily (as usual) past few days. Opened and closed many tabs today without problem. Suddenly, clicked on a link (safe source) to open a new tab and got "Gah. Your tab just crashed". Since, all new tabs get that error message, even after reloading Firefox in safe mode. Running 64-bit Firefox 73.0.1 under Win10Pro v1903; haven't installed or added anything lately. Search for Firefox crash reports finds none dated more recently than 2018. However, in that directory are numerous InstallTime files, the most recent of which is timestamped this morning at approx. the time the problems began. That file is named "InstallTime20200217142647" and its content is "1582214656". Help?

So every time I open firefox, it immediately gives me the Gah your tab just crashed on the opening page and every other page I try to launch. I tried downloading an older version of firefox and got the same results. Now I'm back on the most up to date version and I can't seem to access any options or account features, ie nothing happens when I click on the bookmarks, account or menu buttons in the corner. I submitted the crash reports, but now it won't even take me to any page if I try to put a url or about:crashes in. It doesn't show the crash page either. What do I do???

Tried reset, reinstall, use older version, full install, registry deletions, etc. multiple times. I also used Malewarebytes but nothing reported. Firefox is my favorite browser and is now unusable. I completely uninstalled it, so I cannot use the troubleshooter below.

Pages start loading but then always crash and state "Gah. Your tab just crashed." Tried safe mode, tried uninstalling FF completely and reinstalling, restarted computer; same thing. What else to check or do?!

I am having crashes on every page I attempt to load. I have reinstalled fire fox, restarted my system. When I go to about:crashes I do not see any of the recent crashes. I do however see ones that were not submitted. When Trying to submit they all fail. Can someone assist me in figuring out why my pages are crashing and what I can do about it?

Firefox was working perfectly last night. Today, on my desktop and laptop, both browsers are crashing. I get a “Gah. Your tab crashed”. I’ve restarted the pc and erased all browser caches.

Firefox gives me a "Gah. Your tab just crashed." whenever I try to load a page. All pages do this. Steps that I tried to take to resolve this:

Started in Firefox in Safe Mode

Uninstalled all extensions

Refreshed, then reinstalled latest version of Firefox with new profile

In About:Config set browser.tabs.remote.auto to false and restarted. There is no remote.auto2; So I created one and set it to false then restarted.

I checked About:Crashes, but there are no crash reports.

I tried turning off hardware acceleration but clicking the open menu button does nothing.

I updated graphic card drivers to the latest version.

I rebooted my computer.

Other notes:

I had not installed any new software or updates prior to this happening.

All other browsers (Chrome and Microsoft Edge) work fine.

Any suggestions would be greatly appreciated. Thanks.

I have been using Startpage as my default search engine for some time now. But in the past couple of weeks it takes very long to display results or even appears to hang. When this happens, the Startpage FF add-on switches to the generic Startpage format. I have raised this issue with Startpage, but they have no knowledge of such a problem. The issue seems to come and go. No malware on my Win 10 machine. I have also refresheded FF. Other search engines do not behave this way. Any ideas?

Firefox worked fine this morning, up until I allowed the update to 73.0.1. As soon as it restarted, all my tabs crashed. I tried restarting in safemode, with no luck. Tried checking crash reports, and to my surprise, there were none. Not a single crash report in about:crashes, nor in the appdata folder. I tried doing a clean install. No luck. Still crashes, and no reports. Tried reverting to an older version. Still crashes, no reports. Tried the about:config fix with the "browser.tabs.remote.autostart = false / browser.tabs.remote.autostart.2 = false" thing there. Still crashes, still no crash reports.

I have not been able to find any other possible fixes for this, and I can't find any reason for this to keep happening even after clean install.

Microsoft edge and chrome both work perfectly fine. It is only firefox that is having issues.